Ring Pro 2 Video Doorbell User Manual
- June 13, 2024
- Ring
Table of Contents
Ring Pro 2 Video Doorbell
DESCRIPTION
The Ring Pro 2 Video Doorbell is a state-of-the-art home security gadget that comes equipped with a variety of useful extras. It gives video of a quality that is as clear as crystal, accurate motion recognition, and convenient communication in both directions. DIY wired installation makes it simple to set up and provides you with increased comfort in the knowledge that your home is more secure.
SPECIFICATION
- Brand: Ring
- Model: Pro 2
- Average Install Time: Approximately 15 minutes
- Video: 1536p HD+ Live Video, HDR, Live View, Color Night Vision
- Field of View: 150° horizontal, 150° vertical
- Motion Detection: 3D Motion Detection with Bird’s Eye View
- Audio: Two-Way Talk with Audio+ and noise cancellation
- Internet Requirements: High-speed internet
- Connectivity: 802.11 a/b/g/n/ac @2.4GHz and 5.0GHz, 902-928 Mhz Radio
- Operating Conditions: -5°F to 120°F (-20°C to 50°C)
- Available Colors: Ships with a Satin Nickel faceplate. After the device setup, you’ll receive a digital coupon for one free additional faceplate (select colors apply).
- Dimensions: 4.49 in. x 1.9 in. x 0.87 in. (114mm x 49mm x 22mm)
WHAT’S IN THE BOX
- Doorbell
- User Manual
FEATURES
- Head-to-Toe HD+ Video : Enjoy improved 1536p video quality, allowing you to see more of who’s at your doorstep and even keep an eye on package deliveries.
- Advanced Motion Settings : Stay informed about any activity in your front yard with our advanced motion detection technology. Receive accurate real-time alerts directly through the Ring app.
- 3D Motion Detection and Bird’s Eye View : Precisely pinpoint motion and distance using 3D motion detection. With Bird’s Eye View, get an aerial perspective of motion around your home and customize your alerts by defining specific areas with Bird’s Eye Zones.
- Built-in Alexa Greetings : Greet your visitors even when you can’t reach the door. This exclusive feature, available with a Ring Protect Plan subscription, offers convenient two-way communication.
- Seamless Installation : Hardwire the Video Doorbell Pro 2 into your existing doorbell wiring and chime using the provided toolkit. This ensures continuous power and peace of mind around the clock.
- Ring Protect Plan : With a Ring Protect Plan (subscription sold separately), you can record all your videos, review up to 180 days of footage, and easily share videos and photos.
- Alexa Integration : Connect with select Alexa-enabled devices to enable announcements and two-way communication for in-home monitoring. Additionally, with a Ring Protect plan (subscription sold separately), Alexa can make voice announcements and automatically display live video feeds on an Echo Show, Fire TV, or Fire Tablet when your Ring doorbell detects a person or package.
HOW TO USE
- Step 1: Power Off and Connect Begin by turning off the power at the breaker to ensure safety. Inside your home, connect the provided Pro Power Kit to your doorbell’s chime.
- Step 2: Wiring Connection Outside your home, detach your existing doorbell button. Now, connect the wires from your doorbell to the back of the Video Doorbell Pro 2.
- Step 3: Installation and Setup Secure the Video Doorbell Pro 2 to your home. Attach the faceplate as instructed and then restore power at the breaker. To complete the setup, use the Ring App, which guides you through the rest of the process.
- Video Monitoring: Access live video feeds and recordings from your doorbell using the Ring app.
- Two-Way Communication: Communicate with visitors through the built-in microphone and speaker via the app.
- Motion Alerts: Receive real-time motion alerts on your smartphone and customize alert settings.
- Recording and Storage: Review recorded videos and images and manage storage using a Ring subscription plan.
- Visitor History: Access a history of visitors and interactions recorded by the doorbell.
- App Integration: Integrate the Ring app with other smart home devices and platforms for enhanced functionality.
- Access Control: Manage guest access remotely via the app.
- Security Modes: Utilize security modes for tailored alerts and privacy settings.
- Device Customization: Adjust settings such as motion sensitivity, motion zones, and notifications to suit your preferences.
MAINTENANCE
- Regular Care: Consistently clean the camera lens and motion sensors to ensure clear video quality.
- Wi-Fi Check: Monitor your Wi-Fi signal strength near the doorbell to maintain a stable connection.
- Battery Care (if applicable): If using a battery-operated model, monitor and charge the battery according to guidelines.
- Secure Hardware: Regularly check and tighten any loose screws or mounting hardware to prevent issues.
- Weatherproof Inspection: Examine the device for signs of damage to ensure it remains resistant to various weather conditions.
- Firmware Updates: Keep the device’s firmware up to date following the manufacturer’s recommendations.
- Doorbell Chime Function: Ensure that your internal doorbell chime works correctly and is compatible with the Ring Pro 2.
- Speaker and Microphone Testing: Periodically test the two-way communication features to confirm they are functioning as intended.
- App Updates: Keep your Ring app on your smartphone up to date to access the latest features and security enhancements.
- Data Privacy: Familiarize yourself with data handling policies, especially if using cloud storage.
PRECAUTIONS
- Privacy Settings: Be mindful of your privacy settings and adjust them to your comfort level.
- Security Updates: Keep the device’s firmware and app up to date to benefit from security enhancements.
- Network Security: Ensure your Wi-Fi network is secure to prevent unauthorized access.
- Remote Access Security: Use strong, unique passwords and enable two-factor authentication for app access.
- Power Source Check: Regularly check the power source, especially battery health (if applicable).
- Mounting Stability: Confirm that the device is securely mounted to prevent tampering.
- Speaker and Microphone Use: Use the two-way communication feature respectfully and considerately.
- Data Privacy: Familiarize yourself with data handling policies, especially if using cloud storage.
- Remote Access Management: Carefully manage guest access to your Ring Pro 2 Video Doorbell to safeguard your home security.
TROUBLESHOOTING
- Video Quality Issues: If video quality is unsatisfactory, review Wi-Fi signal strength and consider Wi-Fi extender options.
- Offline Device: If the device goes offline, reset the Wi-Fi connection and ensure your network is operational.
- Motion Detection Problems: Adjust motion sensitivity settings to reduce false alerts and enhance detection accuracy.
- Intermittent Connectivity: If the connection is inconsistent, troubleshoot network issues and router compatibility.
- Audio Concerns: Address audio problems by checking the device’s speaker and microphone connections.
- Battery Charging: If using a battery-powered version, resolve battery charging issues and consider a battery replacement.
- App-Related Troubles: Troubleshoot any app-related problems by checking for updates and permissions.
- Live View Issues: If Live View isn’t functioning, ensure the device is online and your network is operating correctly.
- Compatibility Confirmation: Verify that your doorbell chime is compatible with the Ring Pro 2 and configured correctly.
FREQUENTLY ASKED QUESTIONS
What is the Ring Pro 2 Video Doorbell?
The Ring Pro 2 Video Doorbell is a smart doorbell that allows you to monitor your front door and interact with visitors through a smartphone app or other compatible devices.
How does the Ring Pro 2 Video Doorbell work?
The doorbell has a built-in camera and connects to your Wi-Fi network. It sends notifications when someone rings the doorbell or when it detects motion, and you can view the live feed on your device.
What sets the Ring Pro 2 Video Doorbell apart from other video doorbells?
The Ring Pro 2 offers advanced features like 3D Motion Detection, customizable motion zones, and improved video quality, making it a top choice for home security.
Is the Ring Pro 2 Video Doorbell weather-resistant?
Yes, the Ring Pro 2 is designed to withstand various weather conditions, with an IP65 rating for dust and water resistance.
Can the Ring Pro 2 Video Doorbell work with existing doorbell wiring?
Yes, the Ring Pro 2 can be powered using existing doorbell wiring, which also keeps the built-in battery charged.
Does the Ring Pro 2 Video Doorbell support two-way audio communication?
Yes, you can have two-way audio conversations with visitors using the Ring Pro 2, allowing you to speak to delivery personnel or guests.
What is the field of view of the Ring Pro 2 camera?
The camera has a wide 150-degree horizontal field of view, providing a broad perspective of your front door area.
Is a subscription required to use the Ring Pro 2 Video Doorbell?
While basic features are available without a subscription, for advanced features like video recording and storage, a Ring Protect subscription is recommended.
Can I integrate the Ring Pro 2 with other smart home devices?
Yes, the Ring Pro 2 can integrate with various smart home platforms, including Amazon Alexa, Google Assistant, and others.
What is the maximum resolution of the Ring Pro 2 video feed?
The Ring Pro 2 supports 1080p HD video, providing clear and detailed footage of your front door area.
How do I install the Ring Pro 2 Video Doorbell?
Ring provides installation instructions and kits, and it's recommended to hire a professional if you're not comfortable with electrical wiring.
Does the Ring Pro 2 offer night vision?
Yes, the Ring Pro 2 has infrared LEDs for night vision, ensuring you can see and capture activity even in low-light conditions.
What is the warranty period for the Ring Pro 2 Video Doorbell?
The Ring Pro 2 typically comes with a 1-year limited warranty.
Can the Ring Pro 2 Video Doorbell be used in apartments or rented properties?
Yes, the Ring Pro 2 can be used in apartments or rental properties as it doesn't require permanent installation, and you can take it with you when you move.
Is the Ring Pro 2 suitable for DIY installation?
While DIY installation is possible, it may involve some technical skills. Ring provides step-by-step guides and customer support to assist with the process.
What is the price range for the Ring Pro 2 Video Doorbell?
The price of the Ring Pro 2 Video Doorbell can vary, but it's generally considered a mid-range to premium smart doorbell, offering advanced features for its cost.
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