IAdea Corporation Y9E-IAD-18001 Smart Signboard User Guide
- June 13, 2024
- IAdea Corporation
Table of Contents
XDS-1078 (A12)
Quick Start Guide
This is a quick walkthrough of the set up process. For complete documentations and quick start guides, please visit http://support.IAdea.com.
Box Content
Mounting and Installation
Mounting option 1: VESA mount
– VESA standard: VESA MIS-D75 (75 mm x 75 mm)
– Screw: M4 x 4 mm (excluding the mounting plate thickness)
Mounting option 2: using back cover
– Power / SD card brackets MUST NOT be connected when mounting cover
– plate
Mounting option 3: glass mount
– 3M VHB™ Industrial Heavy Duty Mounting Tape (90 mm x 70 mm)
Mounting back cover
- Release the cover plate screw to release cover plate
- Install cover plate (thread head height not to exceed 3 mm)
- Run power and network cable from the bottom and connect to signboard before mounting
Securing power and network cable
- Insert both cables
- Fasten bracket onto the socket
Securing SD card
- Insert SD card bracket
- Fasten SD card bracket
Securing table stand (Optional Accessories)
Screw the table stand into stand screw hole.
Supports landscape and portrait setup.
Glass mount (Optional Accessories)
- Order your glass mount kit
- Scan QR code for user manual
- Mount your signboard
- Impress your visitors
QR: http://www.iadea.com/wp-
content/uploads/2018/10/PGM-001_User-Manual_2018OCT_web.pdf
Port Connections
System Setup
-
Boot up
Plug in Ethernet cable from PSE (Power Supply Equipment) to the media player and it will power on automatically. Once the user has exited the boot up screen, users can go through system configurations in both landscape and portrait orientations. -
Autoplay content
When boot up is complete, if the system detects preloaded content, the loading circle will appear. Once the loading circle completes, content will be played. To stop autoplay and enter “Basic settings,” users need to select the pause button in the center of the loading circle. -
Basic settings
When boot up is complete and there is no preloaded contents, the user will see the “Basic settings” which allows the user to make configurations or autoplay preloaded content. -
Make configurations
To change smart signboard system language, select “(Current Language) ….” For system configurations, select “Advanced.” Important recommended configurations:
1 Set correct time, date, and time zone for properly scheduled playback.
2 Set password to prevent unauthorized access during setup menu.
3 Set network for establishing network connection. -
Set content
Users can set content by clicking “Set Content’ to enter Solution Store and scroll down if you’d like to set custom URL or use the desired content Management system to upload the contents onto the smart signboard.
Content Management
Please consult the Solution Store documentation for information Specific to your content management solution.
QR: https://support.iadea.comvhc/en-us/articles/360041795652
Troubleshooting
How do I interrupt playback and enter setup menu?
Use USB mouse to click and hold one corner of the screen for 10 seconds to exit playback and enter setup menu.
How do i provide a DEBUG log for a misbehaving signboard to the support team?
Please follow the instructions below to collect the player’s DEBUG log:
- Prepare a blank USB stick in FAT-32 format.
- Create a folder named “DEBUG” (case insensitive) in the root of USB stick.
- Make sure the player is operating (see welcome screen or playing content).
- Insert the USB stick into player and wait for yellow dot on upper right corner to stop blinking.
- Within the “DEBUG” folder, is a folder with a string of number as its name. If the string of numbers are all zero’s, the debug log has not been collected properly. Repeat step 1-4 again and make sure to wait until stop blinking.
- Zip the*DEBUG” folder and send to IAdea Support Team.
Reseting smart signboard to factory default
Factory reseting the smart signboard will result in the removal of all saved contents, passwords, and configurations in settings. Please refer to the steps below to complete the smart signboard factory reseting process:
- Use a pen to press and hold the reset button – do not release until Step 4.
- Insert the power cord.
- Wait 30 seconds for the system reboot indicating your data is erased.
- Release the reset button and your smart signboard will initialize in factory default state.
CARE AND WARNING
WARNING: Changes or modifications to this unit not expressly approved by
the party responsible for compliance could void the user’s authority to
operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Europe – EU Declaration of Conformity
This device complies with the essential requirements of the Radio Equipment
Directive (2014/53/EU). The following test methods have been applied in order
to prove presumption of conformity with the essential requirements of the
Radio Equipment Directive This equipment is compliant with Class A of EN55032.
In a residential environment this equipment may cause radio interference.
**** Correct Disposal of this product. This marking indicates that this
product should not be disposed with other household wastes throughout the EU.
To prevent possible harm to the environment or human health from uncontrolled
waste disposal, recycle it responsibly to promote the sustainable reuse of
material resources. To return your used device, please use the return and
collection systems or contact the retailer where the product was purchased.
They can take this product for environmental safe recycling.
“FCC & CE RF Radiation Exposure Statement Caution: To maintain compliance with
the FCC & CE’s RF exposure guidelines, place the product at least 20cm from
nearby persons.”
The suitable temperature for the Room Booking Panel and Accessory is 0°C-40°C.
Adapter with ferrite must be used with this equipment to ensure compliance
with the Class A FCC limits.
Power adapter information:
Model No.: WB-24J12R
INPUT: 100-240V~50/60Hz
OUTPUT: 12V 2.0A
Installation height :<2M
CAUTION
Risk of explosion if the battery is replaced by an incorrect type.
Wait one-half hour after switching off before handling parts.
– Replacement of a battery with an incorrect type that can be defeat a
safeguard;
– Disposal of a battery into fire or a hot oven, or mechanically crushing or
cutting of a battery, that can result in an explosion;
– Leaving a battery in an extremely high temperature surrounding environment
that can result in an explosion or the leakage of flammable liquid or gas;
– A battery subjected to extremely low air pressure that may result in an
explosion or the leakage of flammable liquid or gas.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
FCC Radiation Exposure Statement:
This equipment complies with FCC RF radiation exposure and Industry Canada
RSS-102 RF exposure limits set forth for an uncontrolled environment. This
device and its antenna must not be co-located or operating in conjunction with
any other antenna or transmitter. To comply with FCC RF exposure and Industry
Canada RSS-102 RF exposure compliance requirements, this grant is applicable
to only Mobile Configurations. The antennas used for this transmitter must be
installed to provide a separation distance of at least 20 cm from all persons
and must not be co-located or operating in conjunction with any other antenna
or transmitter.
This device is restricted to indoor use due to its operation in the 5.15 to 5.25GHz frequency range.
Company Name: IAdea Corporation
Address: 3F, No. 21, Lane 168, Xingshan Road,Neihu Dist. Taipei, 114 Taiwan
Tel: 886-2-2791-1110