FISHER PAYKEL WL8058G1 Top Loader Washing Machine User Guide

FISHER PAYKEL WL8058G1 Top Loader Washing Machine

Product Information

This user guide provides information and instructions for the following models of our top loader washing machine:

• WL8058G1 – Max Capacity: 8kg
• WL9058G1 – Max Capacity: 9kg
• WL1064G1 – Max Capacity: 10kg

Safety and Warnings

When using your clothes washer, it is important to follow these safety precautions:

• Do not overload the washing machine beyond its rated capacity.
• Do not wash an electric blanket unless the care label states it is safe to do so.
• Avoid washing curtains in the washer as sunlight may cause them to disintegrate.
• Only specific parts of the washer are user-removable. Other parts should only be handled by a trained service technician.

Control Panel

The control panel of the top loader washing machine consists of the following elements:

• POWER button – Press to turn the washer ON/OFF.
• Wash Cycles – Turn the dial to select the desired cycle for your load.
• Remote – Press and hold to control the washer from the Fisher & Paykel app when Wi-Fi is enabled.
• Delay Start – Press to set a delay start time for the wash cycle.
• Display – Shows various information such as remaining time, completion time, notifications, and secondary options.
• Wash Progress Indicators – Indicates the current status of the wash cycle.
• Optimise Wash – Press to optimize the wash cycle.
• Water Level – Adjust the water level for the wash cycle.
• Wash Temp – Set the desired wash temperature.
• Spin Speed – Adjust the spin speed for the wash cycle.
• Wash Options – Select additional wash options.
• START/PAUSE – Press to start or pause the wash cycle.
• Keylock – Press to lock or unlock the control panel.

Product Usage Instructions

To use the top loader washing machine, follow these steps:

1. Ensure that the washer is properly installed according to the installation instructions provided with the product.
2. Check the water supply requirements. The inlet water static pressure should be between 50kPa (7.3psi) and 1MPa (145psi). The inlet water flow rate at the tap should be a minimum of 8 litres/min. If the pressure is higher than 1MPa, a pressure-reducing valve must be installed. It is recommended to use new hose sets provided with the washer and change them every 5 years.
3. Load your laundry into the washer, making sure not to exceed the maximum capacity specified for your model.
4. Turn the POWER button on to start the washer.
5. Use the Wash Cycles dial to select the appropriate wash cycle for your load. Adjust the Water Level, Wash Temp, and Spin Speed as desired.
6. Press START/PAUSE to begin the wash cycle. The Display will show the remaining time, estimated completion time, and any notifications or options related to the wash cycle.
7. During the wash cycle, the Wash Progress Indicators will indicate the current status of the cycle.
8. If needed, you can use the Optimise Wash, Wash Options, and Delay Start features to customize the wash cycle further.
9. After the wash cycle is complete, you can remove your laundry from the washer.
10. Carefully follow the care and cleaning instructions provided in the user manual to maintain the washer’s performance.

For any issues or troubleshooting, refer to the troubleshooting section in the user manual or contact our customer care department.

Note: Please read and save this user guide for future reference.

SAFETY AND WARNINGS

WARNING: Electrical Shock Hazard

Failure to follow this advice may result in electrical shock or death.

• If you are using an extension cord or a portable electrical outlet device (eg multi-socket outletbox), ensure that it is positioned so that it does not come into contact with water or moisture.

READ AND SAVE THIS GUIDE

When using your clothes washer, follow basic precautions, including the following:

General

• This product has been designed for personal, family or household use. This product is not designed for any commercial use. Any commercial use will terminate this products manufacturer’s warranty.
• A damaged power cord must be replaced by a Fisher & Paykel trained and supported service technician or similarly qualified person in order to avoid a hazard. Do not use the appliance until it has been repaired to avoid a risk of electric shock.
• Do not operate this machine if it has been damaged during transport. Contact your Fisher & Paykel dealer or Fisher & Paykel trained and supported service technician.
• This clothes washer is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience andknowledge, unless they are supervised or given instructions on how to use the washer by someone responsible for their safety.
• Keep children away from the washer while it is in operation.
• Supervise children to ensure they do not play with the washer or climb inside the drum.
• The washer should only be used for washing and rinsing of textiles where this is indicated on the care label.
• Do not add petrol, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapours that could ignite or explode.
• Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances as they give off vapours that could ignite or explode.
• The lid will be locked when is pressed at the start of the cycle for safety reasons. To unlock the lid and open it during the cycle (not recommended), press . Never force the lid open.
• Do not touch or operate the machine with wet hands or with bare-feet.
• Read and follow the detergent manufacturers’ instructions carefully. Instructions on how to use the detergent will be clearly indicated on the pack. Remember to store your detergents out of the reach of children.

Capacity refers to the maximum dry weight of items the washer can wash at any one time.
( Note: Cycle dependent)

• Do not overload your washing machine beyond its rated capacity.
• Do not wash an electric blanket in your washer unless the care label specifically states it is safe to do so.
• Do not wash curtains in this washer, as sunlight makes them brittle and they may disintegrate during washing.
• The only user-removable parts of the washer are the inlet hose(s), the drain hose, the dispenser funnels (tops) and lint filters. No other parts are designed to be removed by anyone other than a Fisher & Paykel trained and supported service technician.

Installation

• For guidance on how to install your product, please refer to installation instructions provided with your product.

Water supply requirements:

• Inlet water static pressure: Max. 1MPa (145psi), Min. 50kPa (7.3psi).
• Inlet water flow rate at tap: Min. 8 litres /min.
• A pressure-reducing valve must be installed if pressure is higher than 1MPa.
• For optimum wash performance check the supply pressure is within the recommended range.
• New hose sets provided with the washer should be used to connect the washer to the water mains. Old hose sets should not be re-used.
• We recommend the inlet hose(s) are changed every 5 years. WARNING: Failure to do so may result in a flood and damage to property.
• The hot water temperature should not exceed 65°C and the cold water temperature not exceed 35°C. Temperatures above these may cause the machine to fault or cause damage to the machine.
• Install the machine on a solid and level floor surface ensuring it has at least 20 mm clearance on each side. The washer must not be installed on any textured floor coverings (eg carpet, rugs).

Disposal

• When disposing of the washer, it is recommended that the lid is removed to avoid children getting trapped inside, and that the electrical cable is cut off close to the washer.

CONTROL PANEL

1. POWER: Press to turn the washer ON/OFF.
2. Wash Cycles: Turn the dial to select the desired cycle for your load.
3. Remote: Press and hold to control washer from the Fisher & Paykel app when Wi-Fi is enabled.
4. Delay Start: Press to delay start time.
5. Display: Shows the following:
   • The remaining time in the cycle that is currently running.
   • The estimated completion time of the cycle when the machine is turned on.
   • Delayed start time of wash cycle.
   • Notifications if an error is detected or a warning is necessary.
   • Secondary option information.
6. Wash progress indicators: Indicates the current status of the wash cycle.
   • All lights are illuminated at the start of the wash cycle.
   • The light of the current status flashes, and then turns off once completed.
7. Optimise Wash: Press to select SANITISE and/or ECO.
8. Water Level: Press to increase or decrease water level.
9. Wash Temp: Press to increase or decrease water temperature.
10. Spin Speed: Press to increase or decrease washer spin speed.
11. Wash Options: Press to select SOAK, RINSE+ or WASH +.
12. START/PAUSE: Press to start or pause the selected wash cycle.
13. Keylock: Press and hold for three seconds to disable all buttons on the control panel. POWER will not be disabled when KEYLOCK is active.

SAFETY FEATURES

Keylock

Keylock can be used to lock the control panel when not in use. Everything except POWER will be locked when active. If washer is turned off while KEYLOCK is active, KEYLOCK will remain active when the washer is turned back on.

• Turn KEYLOCK on: After starting your selected cycle, press and hold for 3 seconds. will flash twice in the display and will illuminate.
• Turn KEYLOCK off: Press and hold for 3 seconds.

Lid lock

The lid of your washer will be locked during the wash cycle to ensure safety for you and your family.

• will illuminate when the LID LOCK is active.
• To unlock the lid at any time during the cycle, press . In some circumstances, there may be a delay before the lid can be opened, for safety reasons.
• Do not obstruct the lid lock slot. Do not try to disable the lid lock.

Auto Drain

Unsupervised clothes washers filled with water can present a drowning hazard to small children. In order to minimise any risk of this type of accident, your washer has been preprogrammed to know when this potential hazard is created and drains the wash water to a safe level.

• If you pause your washer with water in the drum, AUTO DRAIN will activate after 3 minutes. This will drain the water in the drum to a safe level.
• Adr will be displayed while AUTO DRAIN is in operation. The cycle can be restarted at anytime by pressing .

FIRST USE

All controls only require a gentle press to activate. For best results, avoid repeated interruptions to the cycle, such as pressing , and ensure all items are removed as soon as the cycle has finished.

1. Press to activate your washer.
2. Select your desired wash cycle using the dial. The default cycle is MIXED.
3. Select wash modifiers. Refer to ‘Wash Modifiers’ for more details.
4. Press to begin the cycle.

Pausing a cycle

• To pause your washer during the cycle, press .

Cancelling a cycle

• To cancel a cycle or power the washer off at any time, press .

Progress indicators

• During a cycle, the progress indicators will illuminate to show the stage of the cycle that is being performed.

WASH CYCLES

Wash cycle guide

Your washer has a number of wash cycles to suit your needs. Selecting the most appropriate cycle for each wash load will help ensure you get the best wash result.

COTTON cycle with ECO, HIGH, WARM and FAST selected is the recommended water and energy saving cycle for normally soiled everyday washing. This cycle has a 2-step water fill to achieve the required water level and temperature for the best cleaning result.

First Fill:  Once cycle and wash modifiers are selected and is pressed, both hot and cold water will flow into the inner drum. It is recommended when using this cycle to dissolve the detergent in 1 litre of warm water and add straight onto the clothes immediately when the machine starts. The warm water temperature helps to dissolve detergent quickly. The washing operation starts at the end of the hot water fill and is followed by a 5-minute (approximately) soak-agitation session to help the detergent mix completely with the laundry.
Second Fill: The second fill is in order to reach the selected water level and make the clothes completely soaked in water to achieve a better wash result.

You can select a different sub-cycle from the default within EXTRA CARE by using the app. The cycle selected will become the default extra care cycle for all future cycles, this can be changed at anytime by using the app.

Washing bulky items

• The BULKY cycle takes special care of bulky items. Bulky garments and bedding wash most effectively when they can move freely. Ensure that there is sufficient room in the drum for the load to move during the wash. Washing more than one large bulky item at a time, is not recommended (e.g. duvet inners).
• When washing a single bulky item add a large beach towel to the wash, to ensure the load is balanced for an effective spin.
• Bulky items may include: duvet inners, blankets, throws, sleeping bags, jackets, bedding underlays and comforters.

WASH PREPARATION

Sorting

Sort items according to colour, fabric type, and soil type. Wash fine, delicate fabrics separately from thick, heavy fabrics. Always separate coloured items from whites, especially when they are new. Colour run could be an issue if you wash items at higher temperatures. Some soils, like mud and blood are best washed in cold water. Oily soils (eg some foods and marks on shirt collars) are best washed in warm water. Separate out sheets and towels, wash these separately on the SHEETS and EXTRA CARE (TOWELS) cycles. The care label will tell you about the fabric of the garment and how it should be washed.

Before you load

• Check pockets for items that could damage your clothes or get caught in the washer.
• Close zippers, hooks and eyes, and other fastenings (ie fasten the opening of duvet/ doona covers) and remove loose bra wires. All these can damage both your washer and your clothes.
• Place delicate items, such as lingerie, in a mesh laundry bag before placing in the washer.
• Pre-treat any stains, taking care not to spray pre-treaters on your washer as they can cause damage to the plastic surfaces.

Selecting the right detergent

• Your washer is a High Efficiency clothes washer and needs a low sudsing detergent to prevent over-sudsing problems. This is the same type of detergent Front Loaders use.
• We recommend the use of liquid detergents in most washing situations to achieve the best results. This is particularly important when washing dark garments.
• When washing woollens, use a wool detergent but use it sparingly as these are usually very high foaming.
• Do not use soap flakes or granulated soap powders.

How much detergent?

Follow the instructions stated on the back of the detergent packet as a guide to the correct amount to use. The correct amount of detergent will vary depending on the amount of soil in your clothes and the size of your load. Jeans and work clothes may need more and towels usually less.

• If you have over-foaming problems, reduce your dosage.
• If your clothes are not clean enough, try using a bit more.

Where do I put my detergent?

Place your detergent into the detergent dispenser, located on the left side of the washer. We recommend that you measure your detergent first. You will notice that most of the detergent placed in the dispenser will fall into the washer. As the washer fills, the dispenser will be flushed of any residue. The detergent is then mixed with water at the bottom of the washer, dissolving and activating it to ensure optimum wash performance.

DO NOT use your washer to soak items in bleach or sanitiser. If you have soaked items in a bucket, do not tip the contents of the bucket into your washer. The chemicals in these products are very corrosive to metal surfaces and can damage your washer. Rinse and wring items out thoroughly before placing them in your washer.

Fabric Softener

Fabric softener should not be added when ECO option is selected or for a RINSE cycle. The softener will not be dispensed.

Adding the fabric softener

Always follow the manufacturer’s guidance for the correct dosage. Measure the softener out into the cap and pour into the fabric softener dispenser. The softener will remain in the dispenser until the deep rinse where water flushes it into the drum. If you fill beyond the ‘Max’ mark, the fabric softener will dispense into the drum prematurely and may stainclothes, and also contribute to scrud. A small volume of water remaining in the dispenser at the end of the cycle is normal.

If you wish to use fabric softener we recommend:

• Using it sparingly. Measure it carefully to ensure you do not fill above the ‘Max’ level of the dispenser.
• Using a fabric softener that is of a thinner consistency.
• Clean the dispenser as soon as the cycle has finished.
• Clean your washer regularly using the DRUM CLEAN cycle, refer to ‘Caring for your washer’.
• Cold water washing increases the chance of scrud build-up occurring. We recommend a warm or hot wash at regular intervals, eg every 5th wash.

WASH MODIFIERS

Once you have selected your wash cycle you may wish to change the default wash options.

Water Level

This option allows you to set the water level to LOW, LOW/MEDIUM (MED), MEDIUM (MED), MEDIUM (MED)/HIGH, HIGH or AUTO.

• Press WATER LEVEL to increase or decrease the water level.

Wash Temp

• Your washer offers 5 wash temperatures, COLD, WARM COLD, WARM, WARM HOT and HOT.
• Actual wash temperature settings vary per cycle. Some temperatures are not available on some cycles.
• Press WASH TEMP to increase or decrease the wash temperature.

Spin Speed

• Your washer offers three spin speeds: FAST, MEDIUM (MED) and SLOW, plus an additional NO SPIN option.
• Press SPIN SPEED to increase or decrease the spin speed. NO SPIN will pause the washer at the end of the rinse, allowing you to remove items before the final spin. Press to restart.

Wash Options

This option allows you to add a combination of RINSE +, WASH + and/or SOAK to your cycle.

WASH MODIFIER /MODIFIER DESCRIPTION

• Rinse +: Adds an additional rinse to the default number of rinses to help remove any residual detergent or soil.

• Wash +: Adds a short soak/wash sequence half way through the wash to boost dirt and stain removal.

• Soak: Will perform a one hour soak sequence in the middle of the wash phase, agitating periodically every minute to help remove loosened dirt and stains.

• Press WASH OPTIONS to select the desired wash modifier.

Optimise Wash

This option allows you to add ECO and/or SANITISE to your cycle.

WASH MODIFIER /MODIFIER DESCRIPTION

• Eco: Saves energy and water by reducing the wash temperature and utilising a waterefficient spray rinse.

• Sanitise: Uses UV sanitisation during the wash and rinse phase of the cycle to eliminate bacteria.

• Press OPTIMISE WASH to select the desired modifiers.

Delay Start

The DELAY START option can delay the start of the wash cycle between 15 minutes and 12 hours. Avoid using DELAY START for damp, non-colourfast items as this may cause dye run to occur.

• Press DELAY START to cycle through the delay times. Press to start the countdown.
• When DELAY START has begun, the time will begin counting down.
• If DELAY START is paused, the indicator and remaining time will illuminate solidly.

FAVOURITES

Your washer can be programmed to remember your preferred wash modifiers for each wash cycle.

1. Using the dial, select the desired wash cycle.
2. Press and hold the desired wash modifier for 3 seconds. A long tone will sound and SET will display onscreen.
3. Adjust the desired wash modifiers.
4. Press for 3 seconds to save the selected settings. A long tone will sound to confirm setting has been saved.

OPTION ADJUSTMENT MODE

After using your washer a number of times you may want to personalise some of the options to suit your wash needs.
There are a number of pre-set options, which can be changed:

• The wash temperatures, including changing COLD to CONTROLLED COLD.
• The out of balance recovery routine.
• The number of beeps at the end of the cycle.
• Resetting to factory default settings.

To enter Option Adjustment mode

• With the washer on at the wall, but off at the display, press and hold and together for 3 seconds. oPAd will show on the display.
• Use the dial and control panel to make changes to the pre-set options. Refer to following sections for more detail.
• Press to save changes and exit OPTION ADJUSTMENT MODE.

Wash temperature adjustment

COLD, WARM COLD, WARM and WARM HOT can be adjusted by increments of 1°C using the wash temperature adjustment feature. To adjust COLD further refer to ‘Controlled Cold’. HOT will be set by the hot water supply temperature and cannot be adjusted.

1. With the washer on at the wall, but off at the display, press and hold and together for 3 seconds. oPAd will show on the display.
2. Select MIXED using the dial and press WASH TEMP to select the wash temperature you wish to adjust.
3. Press OPTIMISE WASH to adjust the wash temperature between -3 and 4. 0 is the default.
4. Press to save changes and exit OPTION ADJUSTMENT MODE.

Controlled Cold

CONTROLLED COLD adds a small amount of hot water to the cold wash to raise the water temperature to approximately 20°C. This can be effective if your water supply temperature is very low or if the cold wash performance is not meeting your needs.

With the washer on at the wall, but off at the display, press and hold and together for 3 seconds. oPAd will show on the display.

• Select MIXED using the dial, and press WASH TEMP to select COLD temperature.
• Press OPTIMISE WASH until 00 is displayed on the screen. Your washer will now adjust the cold temperature to approximately 20°C.
• Press to save changes and exit OPTION ADJUSTMENT MODE.

Out of balance recovery

If an out of balance load is detected, the washer will stop and try to redistribute the load. To adjust the number of times the washer attempts to re-fill, OUT OF BALANCE RECOVERY can be used.

1. With the washer on at the wall, but off at the display, press and hold and together for 3 seconds. oPAd will show on the display.
2. Select SPIN using the dial.
3. Press OPTIMISE WASH to set the number of recovery cycles to 2 or 3.
4. Press to save changes and exit OPTION ADJUSTMENT MODE.

End of cycle beeps

The beeps signalling the end of a cycle can be increased or decreased using the END OF CYCLE BEEPS adjustment menu.

1. With the washer on at the wall, but off at the display, press and hold and together for 3 seconds. oPAd will show on the display.
2. Select WOOL using the dial.
3. Press OPTIMISE WASH to set the number of beeps to 5, 15 or 0.
4. Press to save changes and exit OPTION ADJUSTMENT MODE.

Factory reset

Factory reset will clear any favourites saved by the user and any custom settings applied.

1. With the washer on at the wall, but off at the display, press and hold and together for 3 seconds. oPAd will show on the display.
2. Select DELICATE using the dial.
3. The display will show rSt.
4. Press and hold for 3 seconds to reset the washer to factory settings.

ENVIRONMENT

SAVING WATER, ENERGY AND THE ENVIRONMENT

Water efficient washing machines will save you money, but it is also worth thinking about energy use, recycling water and the environment.

• Use ECO.
• Use AUTO WATER LEVEL.
• Wash larger loads instead of several smaller loads.
• Reduce the wash temperature.
• Follow instructions on the detergent packet – do not overdose.
• Use concentrated detergent – it costs less per wash.
• Consider re-using the washing machine’s grey water on the garden or for flushing your toilet – more information can be found on government websites promoting energy and water saving.

WI-FI & REMOTE

Your appliance may be connected to your home wireless network and operated remotely using the app.
Connect your appliance to ensure it stays up to date with the latest software and features.

Getting started

• Ensure your home Wi-Fi network is turned on.
• You will be given step by step guidance on your mobile device.
• It may take up to 10 minutes to connect your appliance.
• For further guidance and troubleshooting, please refer to the app.

On your mobile device:

1. Download the app from www.fisherpaykel.com/connect
2. Register and create an account.
3. Add your appliance and set up the Wi-Fi connection.

Connecting to your home Wi-Fi

• Ensure the washer is powered on.
• Press and hold REMOTE and DELAY START until APP shows onscreen. will flash while connecting and will show as solid when connected.
• Follow the instructions in the app to complete the connection.

Enabling Remote mode

• Press and hold REMOTE for 3 seconds. will illuminate to show REMOTE is enabled.
• Certain functions of your washer can now be accessed via the app. For safety reasons, the lid will be locked when REMOTE is enabled.
• To exit remote mode, press and hold REMOTE for 3 seconds.

CARE AND CLEANING

Before you start cleaning your washer, ensure that it is disconnected from the power. The dial and soft close lid are not designed to be removable for cleaning. Do not attempt to remove the dial or lid.

Cleaning the control panel, topdeck and lid

• Use a soft damp cloth to wipe all surfaces, and wipe dry. Avoid using chemical or scouring cleaners, as these will damage the paint and plastic surfaces of your washer.
• The dial and soft close lid are not designed to be removable for cleaning. Do not attempt to remove the dial or lid.

Cleaning the detergent and fabric softener dispensers

Wipe out the detergent dispenser with a damp cloth. The fabric softener and detergent funnels remove easily, simply lift from the centre and reclip into place once cleaned. If the siphon tube on the fabric softener dispenser looks blocked, use a cotton bud to clean.

Cleaning your low-profile agitator

If your low-profile agitator becomes stained we recommend you use household bleach to clean it. Ensure you wear gloves. Tip a small amount of household bleach onto a soft cloth and apply to the stain. Be careful to avoid metal surfaces of your washer. Leave it to soak in for 10 minutes and repeat. Then put your washer through the DRUM CLEAN cycle to remove any residual bleach, refer to ‘Drum Clean’ over the page for details.

Lint filters

The lint filters in your washer should be cleaned every cycle to ensure best wash performance. To clean, unclip the lint filters from the drum, remove any lint and reclip back into place.

Products that might damage your washer

• Concentrated bleaches, laundry pre-soakers/sanitisers, stain removers and hydrocarbon solvents (eg petrol and paint thinners) can cause damage to the surfaces eg control panel, and components of your washer.
• Be careful when washing garments stained with solvents as they are flammable. DO NOT put them in your dryer.
• Use of dyes in your washer may cause staining of the plastic components. The dye will not damage the washer but we suggest you thoroughly clean your washer afterwards. We do not recommend the use of dye strippers in your washer.

Scrud

Scrud is the name of the waxy build-up that can occur within any washer when fabric softener comes into contact with detergent. This build-up is not brought about by a fault in the washer. If scrud is allowed to build up in the washer it can result in stains on clothes and/or an unpleasant smell in your washer. Scrud can be kept under control by using the DRUM CLEAN cycle regularly.

Drum Clean

It is important that you regularly clean the inside of your washer. Your washer has a DRUM CLEAN cycle designed for this purpose. We recommend the use of commercial washing machine cleaners only. Ensure the cleaner used is compatible with your waste water system, i.e. safe for use if you have a septic tank. We suggest running this cycle with an empty drum.

1. Add the washing machine cleaner directly into the drum. Ensure manufacturers guidance is followed.
2. Press to turn your washer on and select the DRUM CLEAN cycle.
3. Press to begin the cycle.

BEFORE YOU CALL FOR SERVICE

User warnings

Please read the following pages before you call for service. Your washer is capable of diagnosing its own problems. If your washer gives a musical series of beeps every 10 seconds it is telling you that it has a problem which you can solve using the checklist below.

cycle
Out Of Balance| |
event.| |
Machine has detected water| Adr| Your washer has performed the AutoDrain functionality. Close the lid and press  to continue with the cycle – note you may
in the drum| | need to add more detergent if the machine was in the washing
while in a| | phase.
paused state.| |
Water inlet abnormal.| no taPs| Ensure hot and cold taps are turned on, and water pressure meets minimum requirements. Press . If the hot and cold taps
| | are already on, there is a danger of flooding. Call for service.
Potential for excess suds has| SUdS| Nothing, the washer has the ability to recover from the issue itself.
been detected.| |
The machine| FLd| Turn off the machine, and inlet taps and call for service.
has detected| |
an abnormally| |
high water level| |
and is in flood-| |
protect mode.| |

• The beeps are the same sound your washer makes when you turn it on at the wall.

FAULT CODES

If a continuous series of beeps sound, all the lights turn off on the control panel and a number appears on the display, a fault has occurred. The washer automatically enters this mode when there is a fault. To stop the beeps, touch any button then perform the following steps:

1. Turn your machine off at the wall.
2. Wait for 60 seconds and turn it back on.
3. Check the machine is level, refer to ‘Levelling instructions’.
4. Remove load and retry.
5. Complete a RINSE cycle.
6. If the fault re-occurs repeat Steps 1 & 2.

If the machine still will not work call your Fisher & Paykel Dealer or Fisher & Paykel trained and supported service teachnician to arrange service.

TROUBLESHOOTING

The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. If you still have problems, please contact your Fisher & Paykel Authorised Repairer.

Operating problems

machine still has
with water when| sensing in the beginning stages| not started filling check below for more
pressed| of the wash cycle.| potential causes.
| Inlet taps not turned on.| Check that both the hot and cold taps are
| | turned on.
| Blocked inlet hose filters.| Clear blockages from inlet hose filters.
| DELAY START is set.| Refer to ‘Delay Start’ for information.
Washer is filling| Drain hose is not| Ensure drain hose is located in standpipe
continuously| installed correctly.| or tub.
| | Ensure standpipe is at least 900 mm high
| | but no more than 1200 mm high.
| Washer could be siphoning.| To prevent siphoning ensure the drain hose
| | does not extend more than 20 mm from the
| | end of the hose guide, refer to ‘Draining’ in
| | your Installation guide.
Washer is not spinning properly| The load could be out of balance.| Pause washer and manually redistribute the load.
| Washer is not level.| Check the washer is level and does
| | not rock in any direction, refer to
| | ‘Levelling instructions’ in your Installation
| | guide.
Washer is continually going out of balance| Washer may not be level.| Check the washer is level and does not rock in any direction, refer to

‘Levelling instructions’ in the installation

| | guide.
| | Refer to ‘Option Adjustment Mode’ to
| | change the out of balance recovery mode.
| | Ensure the load size is less than the
| | capacity stated for that cycle.
Towels causing out| Heavy, wet towels have become| Try washing a mixture of large towels and
of balance| unevenly distributed.| smaller towels.
| | Reduce the size of your load with a
| | minimum of two towels to balance
| | the drum.

Wash problems

filters are
longer than usual| time will increase due to longer

fill times.

| not blocked.
 | The out of balance automatic| Refer to ‘Option Adjustment Mode’.
 | recovery setting may be set to 3.|
 | Wash cycle time is approximate| Refer to ‘Wash cycles’.
 | and may be affected by a|
 | number of factors including load|
 | size, water pressure, and which|
 | options are selected.|
Small amount of water in drum at end of cycle| A small amount of water may discharge from the fill nozzle after a wash.| This is normal.
Liquid remaining in fabric softener

dispenser at end of

cycle

| After flushing the dispenser, a small amount of water may

remain in the dispenser at the

end of the cycle.

| This is normal.
 | Dispenser may be blocked.| Try cleaning your fabric softener dispenser
 |  | to remove any blockages, refer to ‘Caring
 |  | for your washer’.
Creasing| Overloading of the washer.| Try reducing load size.
 | Inappropriate cycle selection.| Choose EASY IRON as this cycle has been
 |  | designed to minimise creasing.
 | Spin speed too high.| Try selecting a lower spin speed.
 | Wash temperature too high| Try selecting a lower wash temperature.
 | for items.|
 | Other.| Sort your load so that items of similar
 |  | weight are washed together.
 |  | Do not leave wet clothes to sit in the washer or laundry basket.

MANUFACTURER’S WARRANTY

For New Zealand and Australia only. You automatically receive a two-year Manufacturer’s Warranty with the purchase of this clothes washer covering parts and labour for servicing within the country of purchase.

Fisher & Paykel undertakes to

Repair or, at its option, replace without cost to the owner either for material or labour any part of the product, the serial number of which appears on the product, which is found to be defective within two years of the date of purchase.

You also receive an additional eight-year parts only Manufacturer’s Warranty on your Direct Drive motor. This additional eight-year Manufacturer’s Warranty commences on the day following the expiry of the two-year Manufacturer’s Warranty and excludes the motor controller, gearbox and labour. Fisher & Paykel will repair (as to parts) or, at its option, replace any Direct Drive motor (but not the motor controller or gearbox) which is found to be defective within this additional Manufacturer’s Warranty period. You will be responsible for any labour costs.

Note: These Manufacturer’s Warranties are an extra benefit and do not affect your legal rights.

These Manufacturer’s Warranties DO NOT cover

• Service calls which are not related to any defect in the product. The cost of a service call will be charged if the problem is not found to be a product fault. For example:
  • Correcting the installation, eg removal of bottom packer and transit bolts (front loading washers), levelling the washer, adjustment of the drain to correct siphoning, noises, crossed, kinked or leaking inlet hose connections, turning on water, noises caused by the waterhammer or power supplies.
  • Providing instruction on use of the product or changing the set-up of the product, eg instruction on correct use of detergents and fabric softeners.
  • Replacing fuses in, or correcting house wiring or correcting house plumbing, eg unblocking drains.
  • Correcting fault(s) caused by the user.
  • Noise or vibration that is considered normal, eg spin sounds, user warning beeps.
  • Correcting damage caused by pests, eg rats, cockroaches, etc.
  • Water on the floor due to incorrect loading or excessive suds.
  • Blocked pumps, removal of foreign objects/substances from the washer, including the pump and inlet hose filters, eg bra wires, bread tags, nails, grit, scrud, etc.
  • Correcting corrosion or discolouration due to chemical attack.
• Defects caused by factors other than:
  1. Normal domestic use; or
  2. Use in accordance with the product’s user guide.
• Defects to the product caused by accident, neglect, misuse or ‘act of God’.
• The cost of repairs carried out other than by a Fisher & Paykel trained and supported service technician or the cost of correcting such repairs.
• Normal recommended maintenance as set out in the product’s user guide.
• Repairs when the appliance has been dismantled, repaired or serviced by other than a Fisher & Paykel trained and supported service technician or the selling dealer.
• Pick-up and delivery.
• Transportation or travelling costs involved in the repair when the product is installed outside the Fisher & Paykel trained and supported service technician’s normal service area.

Nothing in this Manufacturer’s Warranty is intended to, nor limits, any rights you may have under law to recover the costs of inspecting or returning the goods to us. This product has been designed for use in a normal domestic (residential) environment. This product is not designed for any commercial use (whatsoever). Any commercial use by a customer will affect this product’s Manufacturer’s Warranty.

Service under these Manufacturer’s Warranties must be provided by a Fisher & Paykel trained and supported service technician, refer to ‘Customer care’. Such service shall be provided during normal business hours. This Manufacturer’s Warranty certificate should be shown when making any claim.

For Australian customers

This Manufacturer’s Warranty is an extra benefit and does not affect your legal rights. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Keep this user guide in a safe place.

CUSTOMER CARE

Before you call for service or assistance:

Check our website, fisherpaykel.com, for ‘Product Help’ to see the latest updates, hints and tips, and information about your product. We recommend that you also refer to your User and installation guide to ensure:

1. Your product is correctly installed.
2. You are familiar with its normal operation.
3. You have read the ‘Before you call for service’, ‘Fault codes’ and ‘Troubleshooting’ at the back of the book.

If after checking these points you still need assistance or parts, you can go online to our website and book a service with your nearest Fisher & Paykel trained and supported service technician. Our Customer Care team is also available to offer you assistance.

In New Zealand if you need service or assistance:

Go online to our website and book a service or call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.

• Toll Free: 0800 FP CARE or 0800 372 273
• Email: customer.care@fisherpaykel.com
• Website: fisherpaykel.com
• Postal address: Fisher & Paykel Appliances Ltd, PO Box 58546, Botany, Auckland 2163

Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians who can carry out any service necessary on your appliance. Visit our website and book a service with a Fisher & Paykel trained and supported service technician in your area.

In Australia if you need service or assistance:

Go online to our website and book a service or call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.

• Toll Free: 1300 650 590
• Email: customer.care@fisherpaykel.com
• Website: fisherpaykel.com
• Postal address: Fisher & Paykel Appliances Australia Pty Ltd, PO Box 798, Cleveland QLD 4163

Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians who can carry out any service necessary on your appliance. Visit our website and book a service with a Fisher & Paykel trained and supported service technician in your area. If you call, write to or contact us via our website, please provide your name and address, model number, serial number, date of purchase and a complete description of the problem. This information is needed in order to better respond to your request for assistance. Product details can be found on the rear of the washing machine.

Registration

• Register your product with us so we can provide you with the best service possible.
• To register your product visit our website: fisherpaykel.com

Complete and keep for safe reference:

• Model: ……………………………..
• Serial No.: ……………………………..
• Purchase Date: ……………………………..
• Purchaser: ……………………………..
• Dealer: ……………………………..
• Suburb: ……………………………..
• Town: ……………………………..
• Country: ……………………………..

FISHERPAYKEL.COM

© Fisher & Paykel Appliances 2023. All rights reserved.
The models shown in this guide may not be available in all markets and are subject to change at any time.
The product specifications in this guide apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time.
For current details about model and specification availability in your country, please go to our website or contact your local Fisher & Paykel dealer.

References

• Shop Luxury Kitchen & Home Appliances | Fisher & Paykel USA
• Shop Luxury Kitchen & Home Appliances | Fisher & Paykel USA
• Connected Appliances | Smart Home | Fisher and Paykel US

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