i-PRO WV-S2270L Network Camera Instruction Manual

i-PRO WV-S2270L Network Camera

Product Information

Model No.: WV-S2270L This product is an indoor use dome-type monitoring camera with a10BASE-T/100BASE-TX network port for network connection. By connecting to a network (LAN) or the Internet, images and audio from the camera can be monitored on a PC via a network.

Main functions

• Distribution of 4K moving images at up to 30 frames per second
• H.265 engine for high image quality streaming at low bit rates
• Intelligent auto (iA) feature for increased discernibility in poor visibility environments
• Auto focus (AF) function for automatic focus adjustment
• Equipped with SD slot for saving videos and images on SD memory card
• Extension Software support for adding additional functions
• Achieves high-level shock resistance with IK10 conformity

Product Usage Instructions

1. Connect the network camera to a 10BASE-T/100BASE-TX network port using an Ethernet cable.
2. Power on the camera and ensure it is connected to the network.
3. Install a web browser on your PC for monitoring the camera.
4. To activate the auto focus (AF) function, use the operation button or setting menu of the camera to adjust the focus ring ofthe lens.
5. To save videos and images, insert an SD memory card into the camera’s SD slot. You can manually save H.265/H.264 videos and JPEG images when an alarm occurs, during scheduled periods, or on a web browser. It is also possible to save JPEG images in case of a network failure.
6. If desired, install the Extension Software to add additional functions that use image data.
7. To ensure shock resistance, install the camera in accordance with IK10 standards for outdoor installations.

Limitation of liability

THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THE THIRD PARTY’S RIGHT. THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THE IMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S).

Disclaimer of warranty

IN NO EVENT SHALL i-PRO Co., Ltd. BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES,
INCLUDING BUT NOT LIMITED TO BELOW:

1. ANY LOSS OR DAMAGE, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;
2. ANY INCONVENIENCE, LOSS, OR DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT OPERATION OF THE USER;
3. ALL MALFUNCTIONS OR TROUBLES FROM UNAUTHORIZED DISASSEMBLE, REPAIR OR MODIFICATION OF THE PRODUCT BY THE USER, REGARDLESS OF THE CAUSE OF THE MALFUNCTION OR TROUBLE;
4. INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TO ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT;
5. ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY;
6. ANY CLAIM OR ACTION FOR DAMAGES BROUGHT BY ANY PERSON OR ORGANIZATION AS A PHOTOGRAPHED SUBJECT DUE TO VIOLATION OF PRIVACY CONCERNING A SURVEILLANCE CAMERA’S PICTURE OR SAVED DATA, FOR SOME REASON (INCLUDING USE WHEN USER AUTHENTICATION ON THE AUTHENTICATION SETTING SCREEN IS SET TO OFF), BECOMING PUBLIC OR BEING USED FOR ANY PURPOSE;
7. LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE (INCLUDING INITIALIZATION OF THE PRODUCT DUE TO FORGOTTEN AUTHENTICATION INFORMATION SUCH AS A USER NAME AND PASSWORD).

Preface
This product is an indoor use dome-type monitoring camera with a 10BASE-T /100BASE-TX network port for network connection. By connecting to a network (LAN) or the Internet, images and audio from the camera can be monitored on a PC via a network.
Note:

• It is necessary to configure the network settings of the PC and its network environment to monitor images from the camera on the PC. It is also necessary to install a web browser on the PC.

Main functions

• Distribution of 4K moving images can be performed at up to 30 frames per second.
  Adoption of new H.265 engine enables distribution of 3840 x 2160 (4K) high resolution moving images at up to 30 frames per second.

• *Delivers high image quality streaming at low bit rates thanks to a H.265 engine equipped with our own Smart Coding technology1.**
  This allows H.265 compression in addition to conventional H.264 compression technology, and when combined with Smart Coding, reduces data load compared to our previous models.

• Our own intelligent auto (iA) feature provides increased discernibility even in environments with poor visibility
  Improvements to the Super Dynamic (SD) feature and shutter speed optimization provides clear discernibility even when monitoring moving people or car silhouettes or when license plates are illuminated by car headlights.

• Auto focus (AF) function
  Use the operation button or setting menu of the camera to activate the focus ring of the lens and automatically adjust focus.

• Equipped with SD slot
  It is possible to save H.265 / H.264 videos and JPEG images on the SD memory card manually when an alarm occurs, during the period of the schedule, or on a Web browser. (Downloading is possible.) It is also possible to save JPEG images if a network failure occurs.

• Encryption and alteration detection functions enhanced the security. Extension Software support.
  Installing Extension Software*2 makes it possible to add functions that use image data.

• *Achieves high-level shock resistance with IK103 (IEC 62262) conformity.**
  The camera has a strong shock resistance body which is needed in outdoor installations.

1. A technology to significantly reduce a band by increasing the compression ratio of areas where a subject does not move and optimizing the refresh interval and frame rate according to subject motions.
2. For further information about Extension Software refer to our website (https://i-pro.com/global/en/surveillance/training_support/support/technical_information ). Refer to  about “<Control No.: C****>”.
3. IK10 : is a standard in regards to shock resistance that represents the level of impact protection, and is regulated by the International Electrotechnical Commission (IEC).

About the user manuals

Product documentation is composed of the following documents.

• Important Information (this document): Provides basic information about the product such as Precautions for installation, Parts and functions, etc..
• Installation Guide: Explains installation, mounting, cable connections, and adjusting the field of view.
• Operating Instructions (on our support website): Explains how to perform the settings and how to operate this camera. “<Control No.: C****>” used in this document should be used to search for information on our support website and will guide you to the right information.

Note:

• The external appearance and other parts shown in this manual may differ from the actual product within the scope that will not interfere with normal use due to improvement of the product.

System requirements for a PC

IMPORTANT:

• For information on the operation verification of the supported operating systems and web browsers, refer to our website at https://i-pro.com/global/en/surveillance/training_support/support/ technical_information <Control No.: C0104, C0122>.
• When using a PC that does not meet the above requirements, displaying of images may become slower or the web browser may become inoperable.
• Audio may not be heard if a sound card is not installed on a PC. Audio may be interrupted depending on the network environment.
• Microsoft Windows RT and Microsoft Windows 7 Starter are not supported.
• When using Microsoft Windows 8.1, use it in the desktop. The software cannot be used in the Modern UI design.

Note:

• For further information about PC system requirements and precautions for when using Microsoft Windows or Internet Explorer, click “Manual” – “Open” from the supplied CD-ROM and refer to “Notes on Windows / Internet Explorer versions”.

Trademarks and registered trademarks

• Microsoft, Windows, Windows Media, Internet Explorer, and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
• Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
• Intel and Intel Core are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
• Adobe, Acrobat, and Reader are either registered trademarks or trademarks of Adobe in the United States and/or other countries.
• SDXC Logo is a trademark of SD-3C, LLC.
• iPad and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.
• Android and Google Chrome are trademarks of Google LLC.
• Firefox is a trademark of the Mozilla Foundation in the US and other countries.
• The word “QR Code” is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
• All other trademarks identified herein are the property of their respective owners.

Open Source Software

• This product contains open source software licensed under GPL (GNU General Public License), LGPL (GNU Lesser General Public License), etc.
• Customers can duplicate, distribute and modify the source code of the software under license of GPL and/or LGPL.
• Refer to the “readme.txt” file on the provided CD-ROM for further information about open source software licenses and the source code.
• Please note that we shall not respond to any inquiries regarding the contents of the source code.

Copyright
Except for open source software licensed under GPL/LGPL and so on, distributing, copying, disassembling, reverse compiling and reverse engineering of the software provided with this product are all expressly prohibited. In addition, exporting any software provided with this product violating export laws is prohibited.

Network security

As you will use this unit connected to a network, your attention is called to the following security risks.

1. Leakage or theft of information through this unit
2. Use of this unit for illegal operations by persons with malicious intent
3. Interference with or of this unit by persons with malicious intent

It is your responsibility to take precautions such as those described below to protect yourself against the above network security risks.

• Use this unit in a network secured by a firewall, etc.
• If this unit is connected to a network that includes PCs, make sure that the system is not infected by computer viruses or other malicious entities (using a regularly updated anti-virus program, anti-spyware program, etc.).
• To prevent unauthorized access, use user-authentication, set user names and passwords, and limit which users can log in.
• Apply measures such as user authentication to protect your network against leakage or theft of information, including image data, authentication information (user names and passwords), alarm mail information, FTP server information and DDNS server information.
• After the unit is accessed by the administrator, make sure to close the browser.
• Change the administrator password periodically. Additionally, save user authentication information (user names and passwords) in such a way that it is kept out of the hands of third parties.
• Do not install the camera in locations where the camera or the cables can be destroyed or damaged by persons with malicious intent.

Precautions

• Do not insert any foreign objects.
  Fire or electrical shock may be caused if water or any foreign objects, such as metal objects, enter inside the unit. Turn the power off immediately and contact qualified service personnel for service.

• Do not use this product in an inflammable atmosphere.
  Failure to observe this may cause an explosion resulting in injury.

• Avoid installing this product in the locations where salt damage occurs or corrosive gas is produced.
  Otherwise, the mounting portions will deteriorate and accidents such as a fall of the product may occur.

• Do not strike or give a strong shock to this product.
  Failure to observe this may cause fire or injury.

• Keep SDXC/SDHC/SD memory cards away from infants and children.
  Otherwise, they may swallow the cards by mistake. In this case, consult a doctor immediately.

• Do not hang down from this product or use this product as a pedestal.
  Failure to observe this may cause a drop resulting in accidents.

• Do not damage the power cable.
  Do not damage, fabricate, twist, stretch, bundle, or forcibly bend the power cable. Do not place heavy objects on it, and keep it away from heat sources. Use of a damaged power cable may cause electric shock, short circuit, or fire. Consult the dealer for repair.

• Do not attempt to disassemble or modify this product.
  Failure to observe this may cause fire or electric shock. Consult the dealer for the repair or inspections.

• Do not install or clean the camera, or touch this product, the power cable or the connected cables during thunder storms.
  Failure to observe this may cause electric shock.

• Refer installation work to the dealer.
  Installation work requires technique and experience. Failure to observe this may cause fire, electric shock, injury, or damage to the product. Be sure to consult the dealer.

• Stop the operation immediately when something is wrong with this product.
  When smoke goes up from the product, the smell of smoke comes from the product, or the exterior of the product has deteriorated, continued use will cause a fire or fall of the product resulting in injury, or damage to the product. In this case, turn the power off immediately and contact qualified service personnel for service.

• Select an installation area that can support the total weight.
  Selecting an inappropriate installation surface may cause this product to fall down or topple over, resulting in injury or accidents. Installation work shall be started after sufficient reinforcement.

• Periodic inspections shall be conducted.
  Rust on the metal parts or screws may cause a fall of the product resulting in injury or accidents. Consult the dealer for the inspections.

• The exclusively designed mount bracket shall be used.
  Failure to observe this may cause a drop resulting in injury or accidents. Use the exclusively designed mount bracket for installation.

• The screws and bolts must be tightened to the specified torque.
  Failure to observe this may cause a drop resulting in injury or accidents.

• Turn the power off when do wiring of this product.
  Failure to observe this may cause electric shock. In addition, short circuit or wrong wiring may cause fire.

• Install this product in a location high enough to avoid people and objects from bumping the product.
  Failure to observe this may cause injury.

• Do not install this product in locations subject to vibration.
  Loosening of mounting screws or bolts may cause a fall of the product resulting in injury or accidents.

• Correctly perform all wiring
  Short circuits in the wiring or incorrect wiring may cause fire or electrical shock.

• Install the product securely on a wall or a ceiling in accordance with the installation instructions.
  Failure to observe this may cause injury or accidents.

• Turn the power off when cleaning this product.
  Failure to observe this may cause injury.

• Do not rub the edges of metal parts with your hand.
  Failure to observe this may cause injury.

• Do not touch the metal part of the bottom side of the product.
  The metal part of the bottom side may become hot while the product is in use. Direct skin contact with high-temperature parts of the product may cause burns.

[Precautions for use]
When the product is accessible from the Internet
To prevent unauthorized access, note the following.

• Leave user authentication turned on.
• Periodically change passwords that are used to access the product.

Refer to the Operating Instructions on our support website for information about how to change passwords.

• To keep on using with stable performance
  Do not use this product in hot and humid conditions for a long time. Failure to observe this causes component degradation resulting in life shortening of this product. Do not expose this product to direct heat sources such as a heater.

• This product is designed to be used indoors. This product is not operable outdoors.

• Make sure that the product does not become wet.
  Keep this camera away from water and moisture.

• This product has no power switch.
  When turning off the power, disconnect the power supply from the 12 V DC power supply or the PoE device.

• Usage such as switching the power ON/ OFF frequently could lead to failure of the camera.

• Handle this product with care.
  Do not drop this product, nor apply shock or vibration to the product. Failure to observe this may cause trouble.

• About the battery
  A battery is installed inside the camera. Do not leave the battery exposed in environments of excessive heat as a result of sunlight or fire.

• Do not touch the dome cover with your bare hands.
  A dirty dome cover causes deterioration of picture quality.

• When an error is detected, this product will restart automatically.
  This product will be inoperable for around 2 minutes after the restart just as when the power is turned on. power is turned on.

• About the automatic status detection function
  When this product malfunctions due to exogenous noise, etc. for 30 seconds or more, the product will automatically reset and will return to normal state. When the product is reset, initialization will be carried out as when the power of the product is turned on. When the product repeatedly resets, exogenous noise level around the product may be high and that may cause malfunction. Contact your dealer for instructions.

• Periodically images on the screen appear to be distorted
  When the camera is installed in a location where it is subject to small vibrations (for example, when it is installed near devices that vibrate), images may appear distorted and stretched lengthways. This phenomenon is a characteristic of image pickup devices that use CMOS sensors and is caused by the relationship between the periodic movements of the camera and the timing that the image sensor reads images. This is not a problem with the camera. To reduce the possibility of this phenomenon occurring, install the camera in a secure location.

We shall not be liable for content compensation, losses of recorded or edited content and any direct or indirect consequent damages caused by failure to record or edit due to faults with this unit or the SD memory card. In addition, the same provisions apply after unit is reparied.

About the CMOS image sensor

• When continuously shooting a bright light source such as a spotlight, the color filter of the CMOS image sensor may become deteriorated and this may cause discoloration.
• Even when changing the fixed shooting direction after continuously shooting a spotlight for a certain period, the discoloration may remain.
• When shooting fast-moving subjects or objects crossing the shooting area may look to be bending askew.

Cleaning this product body
Be sure to turn off the power before cleaning. Failure to observe this may cause injury. Do not use benzine, thinner, alcohol, or any other types of solvents or detergents. Otherwise, it may cause discoloration. When using a chemical cloth for cleaning, read the caution provided with the chemical cloth product.

• Do not loozen or remove screws unless instructed to do so in the product documentation.

Cleaning the lens
Use a lens cleaning paper (used to clean camera lenses or lenses of spectacles). When using solvent, use an alcohols solvent and do not use a thinner or a glass cleaner.
Cleaning of the dome cover
Use lens cleaning paper (used to clean camera or spectacles lenses) to remove any dirt on the dome cover. The mark of light-shielding parts left inside the dome or dirt on the dome cover may influence the reflection of infrared rays. Therefore, likewise remove those marks and dirt using cleaning paper.

AVC Patent Portfolio License

• THIS PRODUCT IS LICENSED UNDER THE
• AVC PATENT PORTFOLIO LICENSE FOR THE
• PERSONAL USE OF A CONSUMER OR
• OTHER USES IN WHICH IT DOES NOT
• RECEIVE REMUNERATION TO (i) ENCODE
• VIDEO IN COMPLIANCE WITH THE AVC
• STANDARD (“AVC VIDEO”) AND/OR (ii)
• DECODE AVC VIDEO THAT WAS ENCODED
• BY A CONSUMER ENGAGED IN A
• PERSONAL ACTIVITY AND/OR WAS
• OBTAINED FROM A VIDEO PROVIDER
• LICENSED TO PROVIDE AVC VIDEO. NO
• LICENSE IS GRANTED OR SHALL BE
• IMPLIED FOR ANY OTHER USE. ADDITIONAL
• INFORMATION MAY BE OBTAINED FROM
• MPEG LA, L.L.C.
• SEE http://WWW.MPEGLA.COM.

Equipment classification and power source indication label
Refer to the indication label on the bottom side of this unit for the equipment classification, power source, and other information.
Product disposal/transfer
Data saved on this product or a storage device used with this product may lead to personal  information leakage. When it is necessary to dispose or give this product to someone, evenwhen for repair, make sure that there is no data on this product. When abandoning the memory media, it is recommended to destroy it physically after deleting data by PC.

Precautions for installation

i-PRO Co., Ltd. assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. For information about the installation tasks, refer to the provided Installation Guide. In order to prevent injury, the product must be securely mounted to a wall or ceiling according to Installation Guide.

Power supply
This product has no power switch. When performing electrical work, make sure the camera can be turned on and off. When an Ethernet cable or power cable is connected, the power is turned on. When cleaning the product,  remove the Ethernet cable or disconnect thepower cable from the main power supply.

Installation area for this product
Select an appropriate place for the installation area (such as a strong wall or ceiling) in your particular environment.

• Make sure that the installation area is strong enough to hold this product, such as a concrete ceiling.
• Install the camera in the foundation area of the architecture or where sufficient strength is assured.
• Do not mount the product on a plaster board or a wooden section because they are too weak. If the product is unavoidably mounted on such a section, the section shall be sufficiently reinforced.

This camera is designed to be used indoors.
This product is not operable outdoors. Do not expose this camera to direct sunlight for hours and do not install the product near a heater or an air conditioner. Otherwise, it may  cause deformation, discoloration and malfunction.Keep this camera away from water and moisture.

Do not place this product in the following places:

• Locations where a chemical agent is used such as a swimming pool
• Locations subject to moisture or oil smoke such as a kitchen
• Locations that have a specific environment that is subject to an inflammable atmosphere or solvents
• Locations where a radiation, an X-ray, a strong radio wave or a strong magnetic field is generated
• Locations near coasts directly subjected to sea breezes, or locations subject to corrosive gases such as from hot springs, volcanic regions, etc.
• Locations where the temperature is not within the specified range
• Locations subject to vibrations, such as on vehicles, marine vessels, or above product lines (This product is not designed for onvehicle use.)
• Locations where it may get wet from rain or water splash (including under the eaves, etc.)
• Locations subject to moisture or dust
• Locations subject to condensation as the result of severe changes in temperature

Sulfurization caused by rubber products
Do not place the product near rubber products (packing, rubber feet, etc.) that contain sulfur. There is a risk that sulfur components in rubber products may cause electrical parts and terminals, etc. to become sulfurized and corrode.

Screw tightening

• The screws and bolts must be tightened with an appropriate tightening torque according to the material and strength of the installation area.
• Do not use an impact driver. Use of an impact driver may damage the screws orcause tightening excessively.
• When a screw is tightened, make the screw at a right angle to the surface. After tightening the screws or bolts, perform checks to ensure that the tightening is sufficient enough so that there is no movement or looseness.

Effects on images and image quality

• Depending on the installation location, the dome cover or lens may become dirty, causing image quality to deteriorate or images may become difficult to see.
• About reflection of light from outside or IR light
• Depending on the incident angle of high intensity light source such as sunlight or lighting, images of non-existing objects (reflected light) or reflections of surroundings on the camera lens (ghost) may sometimes appear on the screen. Especially in the case of LED light, these phenomena may be seen remarkably.
• In the case of using the IR light, installation of a camera near a wall may cause reflection of infrared rays resulting in a part of the screen or the entire screen turning whitish. Therefore, consider the installation place carefully.
• Refer to our website (https://i-pro.com/global/en/surveillance/training_support/support/technical_information. ) for image examples and measures to take.

Protection from lightning
When cables are used outdoors, there is a chance that they may be affected by lightning. In such a case, install a lightning arrestor close to the camera, and make the length of the network cable between the camera and lightning arrestor as short as possible to prevent the camera from being damaged by lightning.

When noise disturbance may happen
Conduct the power distribution work to keep a distance of 1 m {3.28 feet} or more from the 120 V (for U.S. and Canada) or 220 V – 240 V (for Europe and other countries) power line. Or conduct the electric conduit work separately (Always connect the metal pipe with grounding).
Radio disturbance
Noise may appear in video or audio near a strong electric field from a TV or radio antenna, motors and transformers, or a strong electric field/magnetic field from a power line (lamp line) of AC100 V or more.  PoE (Power over Ethernet)Use a PoE hub/device that is compliant with IEEE802.3af standard.
Router
When connecting this product to the Internet, use a broadband router with the port forwarding function (NAT, IP masquerade). Refer to the Operating Instructions on our support website for further information about the port forwarding function.
Time & date setting
It is necessary to set the time & date before putting this product into operation. Refer to the Operating Instructions on our support website for descriptions of how to perform the settings. Make sure to remove this product if it will no longer be used.

Parts and functions

Whole unit

Camera body

Direction marker for installation (TOP⇧)

• Points up when installing to a wall.
• Terminals

ARJ45 Network terminal
Connect an Ethernet cable (category 5e or better, straight) to the network terminal

IMPORTANT:

• Use all 4 pairs (8 pins) of the Ethernet cable.
• The maximum cable length is 100 m {328 feet}.
• Make sure that the PoE device in use is compliant with IEEE802.3af standard.
• When connecting both the 12 V DC power supply and the PoE device for power supply, 12 V DC will be used for power supply.
• When the Ethernet cable is disconnected once, reconnect the cable after around 2 seconds.
• When the cable is quickly reconnected, the power may not be supplied from the PoE device.

Power supply terminal (12 V DC)
Caution:

• A READILY ACCESSIBLE DISCONNECT DEVICE SHALL BE INCORPORATED TO THE EQUIPMENT POWERED BY 12 V DC POWER SUPPLY.
• ONLY CONNECT 12 V DC CLASS 2 POWER SUPPLY (UL 1310/CSA 223) or LIMITED POWER SOURCE (IEC/EN/UL/CSA 60950-1).

IMPORTANT:

• Be sure to use the power cable plug (accessory) provided with this product.
• Be sure to fully insert the power cable plug (accessory) into the power supply terminal (12 V DC). Otherwise, it may damage the camera or cause malfunction.
• When installing the camera, make sure that excessive force is not applied to the power cable.
• Be sure to use an AC adaptor compliant with the Specifications (written in the indication label on the bottom side of this unit) regarding power source and power consumption.

Audio input terminal
Connect a microphone or the line out of an external device using a stereo mini plug (ø3.5 mm).

• Recommended microphone: Plug-in power type (locally procured)
• (Sensitivity of microphone: –48 dB ±3 dB (0 dB=1 V/Pa,1 kHz))
• Input impedance: Approx. 2 kΩ (unbalanced)
• Supply voltage: 2.5 V ±0.5 V
• Recommended cable length: Less than 1 m {3.28 feet}
• Input level for the line input: Approx. –10 dBV
• Recommended cable length: Less than 10 m {32.8 feet}

Audio output terminal

Connect an external speaker* using a stereo mini plug (ø3.5 mm). (Audio output is monaural.)

• Output impedance: Approx. 600 Ω (unbalanced)
• Recommended cable length: Less than 10 m {32.8 feet}
• Output level: –20 dBV

Use a powered speaker.

IMPORTANT:

• Connect/disconnect the audio cables and turn on the power of the camera after turning off the power of the audio output devices. Otherwise, loud noise may be heard from the speaker.
• Make sure that the stereo mini plug is connected to this cable. When a monaural mini plug is connected, audio may not be heard.
• When connecting a monaural speaker with amplifier, use a locally procured conversion cable (mono-stereo).

EXT I/O terminals
Note:

• Off, input, and output of the ALARM IN2 and 3 can be switched by configuring the setting. Refer to the Operating Instructions on our support website for further information about the ALARM IN2 and 3 settings (“Off”, “Alarm input”, “Alarm output” or “AUX output”).

< Ratings>

• Alarm input1 / Black & white input / Auto time adjustment input, Alarm input2, Alarm input3
• Input specification: No-voltage make contact input (4 V – 5 V DC, internally pulled up)
• OFF: Open or 4 V – 5 V DC
• ON: Make contact with GND (required drive current: 1 mA or more)

Alarm output, AUX output

• Output specification: Open collector output (maximum applied voltage: 20 V DC)
• ON: 4 V – 5 V DC by internal pull-up
• OFF: Output voltage 1 V DC or less (maximum drive current: 50 mA)

External I/O terminal plug

IMPORTANT:

• Install external devices so that they do not exceed the rating of the network camera.
• When using the ALARM IN2 and/or 3 as the output terminals, ensure they do not cause signal collision with external signals.

MONITOR OUT terminal (factory shipment: NTSC monitor)
Used to connect a monitor used for adjustments during installation or when performing service.

Note:

• The monitor out is set to NTSC in the default settings of the camera. If you want to change the monitor out setting to PAL, refer to the Operating Instructions on our support website.

IMPORTANT:

• The adjustment monitor is used for checking the adjustment of the angular field of view when installing the camera or when servicing. It is not provided for recording/monitoring use.
• Depending on the monitor, some characters (date, time, camera title, etc.) may not be displayed on the screen.

When connecting to a network using a PoE hub
Before starting the installation, check the entire system configuration. The following illustration gives a wiring example of how to connect the camera to the network via a PoE device (hub).

IMPORTANT:

• Use a switching hub or a router which is compliant with 10BASE-T/100BASE-TX.
• If a PoE hub is not used, each network camera must be connected to a 12 V DC power supply.
• When using 12 V DC, power supply from a PoE hub or router is not required.

Indicators and buttons

AINITIAL SET button (Initializing / NTSC ⇔ PAL switch button)

Follow the steps below to initialize the network camera.

1. Turn off the power of the camera. When using a PoE hub, disconnect the Ethernet cable from the camera. When using an external power supply, disconnect the power cord plug (accessory) from the power supply terminal (12 V DC).
2. Turn on the power of the camera while pressing the INITIAL SET button, and make sure torelease the button after approximately 15 seconds. In about 2 minutes later, the camera will start up and the settings including the network settings will be initialized. Retry if the camera does not start up normally.

IMPORTANT:

• When the camera is initialized, the settings including the network settings will be initialized.Before initializing the settings, it is recommended to write down the settings in advance.
• Do not turn off the power of the camera during the process of initialization. Otherwise, it may fail to initialize and may cause malfunction.
• When the INITIAL SET button is pressed (less than 1 second) to switch the output signal of the MONITOR OUT terminal, the MONITOR OUT terminal can be switched for the NTSC monitor ⇔ PAL monitor.

LINK indicator

• When the camera is able to communicate with Lights orange the connected device

ACT indicator

• When data is being sent via the network camera Blinks green (accessing)

SD MOUNT indicator

• When an SD memory card is inserted and could Lights off → Blinks green → be recognized Lights off
• When data can be saved after the SD memory card is Lights off → Lights greeninserted and the SD ON/OFF button is pressed (less than 1 second)
• When data can be saved to the SD memory card Lights green
• When the SD memory card is removed after holding down Lights green → Blinks green → the SD ON/OFF button (about 2 seconds) Lights off (recording) Lights green → Lights off (waiting for recording)
• When data cannot be saved to the SD memory card Lights off because an abnormality was detected or the SD memory card is configured not to be used

ESD ERROR/AF indicator

• When AF (Auto Focus) operation is being executed Blinks red (Interval of 1 time/ second)
• When the set is being started Lights red
• When an SD memory card is recognized normally Lights red → Lights off
• When the SD slot is not used or an abnormality is Lights red → Stays red detected in SD card after the camera has started

Note: Lighting/blinking LED can be turned off with the software settings at any time. (The initial state is lighting or blinking.) Set the LED to be solid off if necessary, depending on the installation conditions. (☞ Operating Instructions on our support website)

1. When the SD ON/OFF button is pressed (less than 1 second), the SD MOUNT indicator lights up in green and data can be saved to the SD memory card.
2. When the SD ON/OFF button is held down (about 2 seconds), the SD MOUNT indicator lights off and the SD memory card can be removed.

AF button
Used when adjusting the focus. Refer to the Installation Guide for details.
TELE button
Click the TELE button to adjust the zoom ratio to the “Tele” side.
WIDE button
Click the WIDE button to adjust the zoom ratio to the “Wide” side.

Insert / remove an SD memory card

Note:

• Refer to the Operating Instructions on our support website for further information about the SD memory card settings.
• Refer to our website (https://i-pro.com/global/en/surveillance/training_support/support/technical_information ) for latest information about the compatible SD memory cards.

Insert an SD memory card

Remove the enclosure from the camera, insert an SD memory card fully into the SD slot until a click is heard.

• Insert the SD memory card with its label facing down.
• Insert the SD memory card with its back end at the same height as the lower part of the center SD guide rib until it makes a clicking sound.
• Take your fingers off the SD memory card and check that its back end does not protrude over the upper part of the SD guide rib.
• After the SD memory card has been inserted, press the SD ON/OFF button, and make sure the SD MOUNT indicator is continually lit.
• If you do not press the SD ON/OFF button after inserting the SD memory card, the SD MOUNT indicator is automatically lit approximately 5 minutes later.

Remove an SD memory card

When removing an SD memory card, reverse the procedure.

• To remove the SD memory card, hold down the SD ON/OFF button for about 2 seconds.
• When the flashing SD MOUNT indicator goes out, you can remove the SD memory card.

IMPORTANT:

• Before turning off the camera power switch, make sure that the SD MOUNT indicator is turned off. If you turn off the camera power switch while the SD MOUNT indicator is lit or flashing, the recorded data may be corrupted or damaged.

Note:

• When using an SD memory card, format it using this product. Recorded data on the SD memory card will be deleted when formatted. If an unformatted SD memory card or an SD memory card formatted with other devices is used, this product may not work properly or performance deterioration may be caused. Refer to the Operating Instructions on our support website for how to format an SD memory card.
• When some SD memory cards are used with this product, the product may not work properly or performance deterioration may be caused. Use the compatible SD memory cards.

Troubleshooting

Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below.

• Are the PoE device and the network connector con- nected using an Ethernet cable (category 5e or better, straight)?

Check whether the connection is appropriately established.

• Depending on the PoE device, the power supply will stop when the demanded power exceeds its total power limit for all PoE ports.

Refer to the operating instructions of the PoE device in use.

| Installation Guide
When using DC power supply

• Is the power cord plug (accessory) firmly inserted into the power supply terminal (12 V DC) of the camera? Confirm the power plug is firmly connected.

• Is the AC adaptor in use compliant with the Specifications?

Check the Specifications regarding AC adaptor.

The LINK indicator does not light in orange even when the Ethernet cable is connected to the camera.| • Is the Ethernet cable connected appropriately? Connect the Ethernet cable appropriately.

• Is the hub or router connected to the camera operat- ing appropriately?

Check if the hub or router in use is operating appropriately.

• Isn’t the Ethernet cable connected to the camera broken? Replace the cable with another one.

| Installation Guide
SD ERROR/AF indi- cator lights red| This indicator lights up red when data cannot be saved on the SD memory card.

• Isn’t the write protect switch of the inserted SD mem- ory card set to “LOCK”?

Unlock the write protect switch of the SD memory card.

• Hasn’t the inserted SD memory card been formatted on a PC?

Use an SD memory card formatted on the camera. Or install the software to format the SD memory card on the PC. Refer to our website

(https://i-pro.com/global/en/surveillance/training_sup- port/support/technical_information <Control No.: C0105>) for further information about the supported software.

• Isn’t the inserted SD memory card faulty? Replace the card with a normal one.

| 21, 22
Symptom| Cause/solution| Reference
---|---|---
Audio input contains noise.| • Check the following.
• Grounding of the camera, a switching hub or peripheral devices are not done.
• The camera is used near an electrical power line.
• The camera is used near a device which produces strong magnetic field or radio waves (such as near a TV/radio antenna, a motor of an air conditioning system, a transformer, etc.) When audio input still contains noise even after checking the above possibilities, use a powered microphone or connect audio output with low output impedance.| 14
| • In the following locations or with the following sub- jects, the focus may not be able to be automatically adjusted. In this case, manually adjust the focus.
• When the subject moves a lot
• When there are large changes to the lighting intensity
• When the light level is low
• When the subject or location is extremely bright or reflective
• When viewing through windows
• When the dome cover is in a locations where it can easily become dirty
• Locations where there is not much contrast such as a white wall
• When there is harsh flickering| Operating
The focus can not be| Instructions
able to be automati-| (on our
cally adjusted.| support
| website)

Specifications

Basic

Power source *1:| DC 12 V

PoE (IEEE802.3af compliant)

---|---
Power consumption *1:| DC 12 V        : 770 mA/Approx. 9.2 W

PoE DC 48 V : 200 mA/Approx. 9.6 W (Class 0 device)

Operating environment Ambient operating temperature: Ambient operating humidity:| ****

–10 °C to +50 °C {14 °F to 122 °F}

10 % to 90 % (no condensation)

Storage environment

Storage temperature: Storage humidity:

| ****

–30 °C to +60 °C {–22 °F to +140 °F}

10 % to 95 % (no condensation)

Monitor output (for adjustment):| VBS: 1.0 V [p-p]/75 Ω, composite, ø3.5 mm mini jack

An NTSC or PAL signal can be outputted from camera (either press the INITIAL SET switch quickly (within 1 second) or use software to select NTSC or PAL signal).

EXT I/O terminals:| ALARM IN1

(Alarm input 1/ Black & white input/ Auto time adjustment input) (x1) ALARM IN2 (Alarm input 2/ ALARM OUT) (x1)

ALARM IN3 (Alarm input 3/ AUX OUT) (x1)

Audio input:

For microphone input:

For line input:

| ø3.5 mm stereo mini jack

Recommended applicable microphone: Plug-in power type (Sensitivity of microphone: -48 dB±3 dB (0 dB=1 V/Pa, 1 kHz)) Input impedance: Approx. 2 kΩ (unbalanced)

Supply voltage: 2.5 V ±0.5 V

Input level: Approx. –10 dBV

Audio output *2:| ø3.5 mm stereo mini jack (Audio output is monaural.)

Output impedance: Approx. 600 Ω (unbalanced) Output level: –20 dBV

Shock resistance:| IK10 (IEC 62262)
Dimensions:| ø129.5 mm × 102.5 mm (H) {ø5-3/32 inches × 4-1/32 inches (H)} Dome radius 41.5 mm {1-5/8 inches}
Mass:| Approx. 780 g {1.72 lbs}
Finish:| Main body : Polycarbonate resin Sail white

Dome cover : Polycarbonate resin Clear

Others:| Tamper-resistant enclosure *3

1. Refer to our website (https://i-pro.com/global/en/surveillance/training_support/support/technical_information. ) for further information about Power source and Power consumption information.
2. This camera is not equipped with the function to change the audio output to the monitor output.
3. Component that has a structure on which the screws that are accessible after installation cannot be screwed or unscrewed using an ordinary screwdriver.

Camera

(F1.5, Maximum shutter: Off (1/30 s), AGC: 11)

0.006 lx {0.0006 footcandle}

(F1.5, Maximum shutter: max. 16/30 s, AGC: 11)* BW : 0 lx {0 footcandle}

(F1.5, Maximum shutter: OFF (1/30 s), AGC: 11, when the IR LED is lit)

0.05 lx {0.0046 footcandle}

(F1.5, Maximum shutter: Off (1/30 s), AGC: 11)

0.003 lx {0.0003 footcandle}

(F1.5, Maximum shutter: max. 16/30 s, AGC: 11)*

• Converted value

Intelligent auto| On/ Off
Super Dynamic:| On/ Off

The level can be set in the range of 0 to 31.

Dynamic range:| Max. 120 dB

(Super Dynamic: On, Level: 31)

Maximum gain:| The level can be set in the range of 0 to 11.
Adaptive black stretch:| The level can be set in the range of 0 to 255.
Back light compensation (BLC)

/High light compensation (HLC):

| BLC/ HLC/ Off

The level can be set in the range of 0 to 31. (only when Super Dynamic/ Intelligent auto: Off)

Fog compensation:| On/ Off

The level can be set in the range of 0 to 8.

(only when Intelligent auto / auto contrast adjust: Off)

Light control mode setting:| Outdoor scene/ Indoor scene (50 Hz)/ Indoor scene (60 Hz)/

Fix shutter

Shutter speed:| 1/30 Fix, 3/120 Fix, 2/100 Fix, 2/120 Fix, 1/100 Fix, 1/120 Fix,

1/250 Fix, 1/500 Fix, 1/1000 Fix, 1/2000 Fix, 1/4000 Fix,

1/10000 Fix

Maximum shutter:| Max. 1/4000 s, Max. 1/2000 s, Max. 1/1000 s, Max. 1/500 s, Max. 1/250 s, Max. 1/120 s, Max. 1/100 s, Max. 2/120 s, Max. 2/100 s, Max. 3/120 s, Max. 1/30 s, Max. 2/30 s,

Max. 4/30 s, Max. 6/30 s, Max. 10/30 s, Max. 16/30 s

Color/BW:| Off/ On(IR Light Off)/ On(IR Light On)/

Auto1(IR Light Off)/ Auto2(IR Light On)/ Auto3(SCC)

IR LED Light:| High/ Middle/ Low/ Off

Maximum irradiation distance: 30 m {Approx. 98 feet}

White balance:| ATW1/ ATW2/ AWC
Digital noise reduction:| The level can be set in the range of 0 to 255.
Privacy zone:| On/ Off

Up to 8 zones available

Camera title on screen:| On/ Off

Up to 20 characters (alphanumeric characters, marks)

Video Motion Detection (VMD):| On/ Off

4 areas available

---|---
Image rotation 1 2| 0° (Off)/ 90°/ 180° (Upside-down)/ 270°

1. “90°” and “270°” are available only when “15 fps” is selected for “Image capture mode”.
2. Following the setting angle of the rotated image, the analog output of the MONITOR OUT terminal rotates.

Lens

Zoom ratio:| x2 Optical zoom

x6 Extra optical zoom is available (when resolution is 1280×720)*. (Motorized zoom / Motorized focus)

• The extra optical zoom is available only when “15 fps” is selected

for “Image capture mode”.

---|---
Digital (electronic) zoom:| Choose from 3 levels of x1, x2, x4
Focal length:| 4.3 mm – 8.6 mm {5/32 inches – 11/32 inches}
Maximum aperture ratio:| 1:1.5 (WIDE) – 1:2.4 (TELE)
Focus range:| 1 m {39-3/8 inches} – ∞
Aperture range:| F1.5 – Close
Angular field of view:| *[16:9 mode]* [4:3 mode] is not supported.

Horizontal: 52° (TELE) – 101° (WIDE)

Vertical:       29° (TELE) – 55° (WIDE)

Adjusting angle:| Horizontal (PAN) angle: –240° to +120°

Vertical (TILT) angle     : –30° to +85°

Azimuth (YAW) angle : ±100°

Network

Resolution *1:

H.265/ H.264 JPEG (MJPEG)

| *[16:9 mode]* [4:3 mode] is not supported.

3840×2160/ 2560×1440/ 1920×1080/ 1280×720/ 640×360/

320×180

Image compression method *2:

H.265/ H.264

JPEG (MJPEG)

| ****

Transmission priority:

Constant bit rate/ VBR/ Frame rate/ Best effort

Frame rate:

1 fps/ 3 fps/ 5 fps/ 7.5 fps/ 10 fps/ 12 fps/ 15 fps/ 20 fps/

30 fps*

(The frame rate is limited to “bit rate”. When a value with an asterisk (*) is selected, the actual frame rate may be lower that the value selected.)

Bit rate per client:

64 kbps/ 128 kbps/ 256 kbps/ 384 kbps/ 512 kbps/

768 kbps/ 1024 kbps/ 1536 kbps/ 2048 kbps/ 3072 kbps*/

4096 kbps/ 6144 kbps/ 8192 kbps/ 10240 kbps/

12288 kbps/ 14336 kbps/ 16384 kbps/ 20480 kbps/ 24576 kbps*/ –FREE ENTRY–

(The available range of the bit rate varies depending on the setting selected for “image capture size”)

Image quality:

• For “Constant bit rate”, “Frame rate”, and “Best effort”: Motion priority/ Normal/ Quality priority

• “VBR”:

0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low

Transmission type:

Unicast/ Multicast

Image quality:

0  SUPER FINE/ 1 FINE/ 2/ 3/ 4/ 5 NORMAL/ 6/ 7/ 8/ 9 LOW

(10 steps: 0-9)

Transmission type: Pull/ Push

Refresh interval:

0.1  fps/ 0.2 fps/ 0.33 fps/ 0.5 fps/ 1 fps/ 2 fps/ 3 fps/ 5 fps/ 6 fps/ 10 fps/ 12 fps/ 15 fps/ 30 fps

(JPEG frame rates are limited when using JPEG and H.265/H.264

simultaneously)

Smart coding| GOP(Group of pictures) control

On(Frame rate control)/ On(Advanced)/ On(Low)/ On(Mid)/ Off

*On(Frame rate control) and On(Advanced) are only available with H.265.

AUTO VIQS

On/ Off

Audio compression method:| G.726 (ADPCM) : 16 kbps/ 32 kbps G.711 : 64 kbps

AAC-LC*3                   : 64 kbps/ 96 kbps/ 128 kbps

Bandwidth control:| Unlimited/ 64 kbps/ 128 kbps/ 256 kbps/ 384 kbps/ 512 kbps/

768 kbps/ 1024 kbps/ 2048 kbps/ 4096 kbps/ 6144 kbps/

8192 kbps/ 10240 kbps/ 15360 kbps/ 20480 kbps/ 25600 kbps/

30720 kbps/ 35840 kbps/ 40960 kbps/ 51200 kbps

---|---
Protocol:| IPv6: TCP/IP, UDP/IP, HTTP, HTTPS, FTP, SMTP, DNS, NTP, SNMP, DHCPv6, RTP, MLD, ICMP, ARP, IEEE 802.1X, DiffServ

IPv4: TCP/IP, UDP/IP, HTTP, HTTPS, RTSP, RTP, RTP/RTCP, FTP, SMTP, DHCP, DNS, DDNS, NTP, SNMP, UPnP, IGMP, ICMP,

ARP, IEEE 802.1X, DiffServ

Security| User authentication, Host authentication, HTTPS, Alteration detection of video file

• The certification is pre-installed.

OS *4:| Microsoft Windows 10

Microsoft Windows 8.1

Microsoft Windows 7

Browser 4, 5:| Internet Explorer 11 (32-bit) Microsoft Edge

Firefox

Google Chrome

Maximum concurrent

access number:

| 14* (Number of sessions that can connect to cameras at the same time)

• Depends on network conditions

FTP client:| Alarm image transmission, FTP periodic transmission (When the FTP transmission is failed, backup on an optional SD memory card

is available.)

Multi-screen:| Up to 16 camera images can be displayed simultaneously on a multi-screen.

(Including the camera itself)

Compatible SDXC/SDHC/SD memory card 6, 7, *8:| It is recommended to use an SDXC/SDHC/SD memory card for i-PRO devices. (SD speed class 6 or higher)

SDXC memory card : 64 GB, 128 GB, 256 GB SDHC memory card : 4 GB, 8 GB, 16 GB, 32 GB SD memory card     : 2 GB

(except miniSD memory card and microSD memory card)

Cellular phone compatibility:| JPEG image,

AUX control (by access level)

Mobile terminal compatibility:

(As of April, 2019) *9

| iPad / iPhone (iOS 4.2.1 or later), AndroidTM mobile terminals

1. H.265/H.264 can be selected for each stream.
2. Transmission for 4 streams can be individually set.
3. When recording audio on an SD memory card, only use AAC-LC (Advanced Audio Coding – Low Complexity) .
4. For further information about PC system requirements and precautions for when using Microsoft Windows or Internet Explorer, click “Manual” – “Open” from the supplied CD-ROM and refer to “Notes on Windows / Internet Explorer versions”.
5. Refer to our website (https://i-pro.com/global/en/surveillance/training_support/support/technical_information ) for latest information about the browser.
6. For possible number of images and duration (an indication) that can be saved on the SD memory card, refer to our website below. https://i-pro.com/global/en/surveillance/training_support/support/technical_information. Possible number of JPEG images that can be saved: <Control
7. No.: C0306> Possible duration of stream images (H.265 or H.264) that can be saved:
8. Refer to our website (https://i-pro.com/global/en/surveillance/training_support/support/technical_information. ) for latest information about the compatible SD memory cards.
9. When repeatedly recording images on an SD memory card using the auto overwrite function, make sure to use an SD memory card with high reliability and durability.
10. For further information about compatible devices, refer to our website (https://i-pro.com/global/en/surveillance/training_support/support/technical_information. ).

Optional accessories

• Ceiling mount bracket: WV-Q105A
• Ceiling mount bracket: WV-Q174B
• Dome cover: WV-CR1S (Smoke type)

CONTACT

• Authorised Representative in EU:
• i-PRO EMEA B.V.
• Laarderhoogtweg 25, 1101 EB
• Amsterdam, Netherlands
• i-PRO EMEA B.V. UK Branch
• 1010 Cambourne Business Park,
• Cambridgeshire CB23 6DP
• Fukuoka, Japan
• https://www.i-pro.com/.
• N0419-4042 PGQP2721VA

© i-PRO Co., Ltd. 2022
For information about the installation tasks, refer to the provided Installation Guide. For information about how to perform the settings and how to operate the camera, refer to the Operating Instructions on the following our support website.
https://i-pro.com/global/en/surveillance/documentation_database.  Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual. SDXC/SDHC/SD memory card is described as SD memory card.

References

• i-PRO
• Documentation Database
• i-PRO

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