VENMAR HRV110 Heat Recovery Air Exchanger Instruction Manual

HRV110 AND ERV130
USER AND INSTALLER MANUAL

HRV110 Heat Recovery Air Exchanger

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READ AND SAVE THESE INSTRUCTIONS RESIDENTIAL USE ONLY Please take note that this manual uses the following symbols to emphasize particular information:
WARNING
Identifi es an instruction which, if not followed, might cause serious personal injuries including possibility of death.
CAUTION
Denotes an instruction which, if not followed, may severely damage the unit and/or its components.
NOTE: Indicates supplementary information needed to fully complete an instruction.
LIMITATION
For residential (domestic) installation only. Installation work and electrical wiring must be done by a qualifi ed person in accordance with all applicable codes and standards, including fi re-rated construction codes and standards.
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSON(S) OBSERVE THE FOLLOWING:

1. Use this unit only in the manner intended by the manufacturer.
2. Before servicing or cleaning this unit, disconnect power cord from electrical outlet.
3. This unit is not designed to provide combustion and/or dilution air for fuel-burning appliances.
4. When cutting or drilling into a wall or ceiling, do not damage electrical wiring and other hidden utilities.
5. Do not use this unit with any solid-state speed control device other than those specifi ed in section 3.1.
6. This unit must be grounded. The power supply cord has a 3-prong grounding plug for your personal safety. It must be plugged into a mating 3-prong grounding receptacle, grounded in accordance with the national electrical code and local codes and ordinances. Do not remove the ground prong. Do not use an extension cord.
7. Do not install in a cooking area or connect directly to any appliances.
8. Do not use to exhaust hazardous or explosive materials and vapors.
9. When performing installation, servicing or cleaning this unit, it is recommended to wear safety glasses and gloves.
10. When applicable local regulation comprises more restrictive installation and/or certifi cation requirements, the aforementioned requirements prevail on those of this document and the installer agrees to conform to these at his own expenses.

CAUTION

1. To avoid prematurely clogged fi lters, turn the unit OFF during construction or renovation.
2. Please read specifi cation label on product for further information and requirements.
3. Be sure to duct air outside – Do not intake/exhaust air into spaces within walls or ceiling or into attics, crawl spaces, or garage. Do not attempt to recover the exhaust air from a dryer or a range hood.
4. Intended for residential installation only in accordance with the requirements of NFPA 90B (for a unit installed in U.S.A.) or Part 9 of the National Building Code of Canada (for a unit installed in Canada).
5. Do not run any air ducts directly above or within 2 ft (0.61 m) of a furnace or its supply plenum, boiler, or other heat producing appliance. If a duct has to be connected to the furnace return plenum, it must be connected 10’ (3.1 m) away from plenum’s connection to the furnace.
6. The ductwork is intended to be installed in compliance with all applicable local and national codes.
7. When leaving the house for a long period of time (more than two weeks), a responsible person should regularly check if the unit operates adequately.
8. If the ductwork passes through an unconditioned space (e.g.: attic), the unit must operate continuously except when performing maintenance and/or repair. Also, the ambient temperature of the house should never drop below 18°C (65°F).
9. At least once a year, the unit mechanical and electronic parts should be inspected by qualifi ed service personnel.
10. Do not use your unit during construction or renovation of your house or when sanding drywall. Certain types of dust and vapors may damage your system.
11. Make sure at all times that the outside intake and exhaust hoods are free from any snow during the winter season. It is important to check your unit during a big snow storm, so it doesn’t draw in any snow. If this is the case, please turn the unit OFF for a few hours.
12. Since the electronic control system of the unit uses a microprocessor, it may not operate correctly because of external noise or very short power failure. If this happens, unplug the unit and wait approximately 10 seconds. Then, plug the unit in again.
13. Do not make excessive use of fragrance appliances or chemicals since some may damage the unit components material.

Consumer Information
A. To ensure quiet operation of the H/ERV, each product model must be installed using sound attenuation techniques appropriate for the installation.
B. The way your heat/energy-recovery ventilator is installed can make a signifi cant difference to the electrical energy you use. To minimize the electricity use of the heat/energy-recovery ventilator, a stand-alone fully ducted installation is recommended. If you choose to connect the H/ERV to the ducting of your furnace air handler for room-to-room ventilation, an electrically effi cient furnace that has a variable speed blower motor will minimize your electrical energy consumption and operating cost.

TECHNICAL DATA

1.1 AIR DISTRIBUTION (NORMAL OPERATION) NOTE: The dimensions, performance charts, defrost cycle tables and specifi cations are listed on the specifi cation sheets of the unit.
Visit our website at www.venmar.ca.

INSTALLATION

WARNING
The wearing of safety glasses and gloves is recommended when installing, maintaining or cleaning the unit to reduce the risk of injury that could be caused by the presence of thin metal and/or high moving parts.
CAUTION
Make sure that no piece of mineral wool will enter in the unit during installation. Otherwise, this could reduce airfl ow and generate vibrations and noise in the unit.
2.1 INSPECT THE CONTENT OF THE BOX
NOTE: Before proceeding to the installation, check the content of the box. If items are missing or damaged, contact the manufacturer. Remove all packaging material from the unit.

• Inspect the exterior of the unit for shipping damage. Ensure that there is no damage to the door, door latches, ports, power cord, etc.
• Unlatch, open (A) and remove (B) the unit door.
• Inspect the inside of the unit for damage. Ensure that blower assembly, heat or energy recovery core, core fi lters, insulation, dampers, etc. are all intact, then reinstall the door.

2.2 INSTALLATION KITS, TOOLS AND MATERIAL
The installation kit needed to perform most installations is IKSV1000 for Venmar units. Following are the tools and material needed:

• Measuring tape
• Phillips no. 2 or Robertson no. 2 screwdriver
• Small fl at blade screwdriver (for wall control connection)
• Wire stripper (for wall control connection)
• Hammer and fl at blade screwdriver (for plenum connection installation only, to make holes in existing metal duct)
• Scissors or utility knife (to cut duct tape)
• Duct tape
• Tin snips or metal shear (for plenum connection installation only, to cut ductwork)
• Aluminum duct tape (for plenum connection installation only)
• Jig saw
• Caulking gun and caulking

2.3 LOCATING AND MOUNTING THE UNIT
Choose an appropriate location for the unit:

• Within an area of the house where the ambient temperature is kept between 10°C (50°F) and 40°C (104°F);
• Away from living areas (dining room, living room, bedroom), if possible;
• So as to provide easy access to the interior cabinet for maintenance, and to the control panel on the side of the unit;
• Close to an exterior wall, so as to limit the length of the insulated fl exible ducts to and from the unit;
• HRV units only: close to a drain. If no drain is close by, use a pail to collect run-off;
• Away from hot chimneys, electrical panel and other fi re hazards;
• Within 6 feet of a power source (standard outlet).

2.3 LOCATING AND MOUNTING THE UNIT (CONT’D)
Suspended to the joists or trusts:

• Slightly bend the brackets on the unit to insert the provided chains.
• Hang the unit to the joists using the provided chains. Springs are not required.
• Always make sure that the unit is no more than 1/4″ off level. OR

Wall mounted:

• Choose the appropriate location(s) for the mounting brackets (see illustration below) according to stud(s) position.
• Insert the provided brackets under the unit frame (see illustration hereafter).
• Fix the bracket using the screw no. 8 x 3/8″.
• Using the 4 no. 8 x 1½” screws provided, secure the unit to the wall making sure that the 4 screws engage into a stud.
• Always make sure that the unit is no more than 1/4″ off level.

2.4 INSTALLING THE DUCTWORK AND THE REGISTERS
WARNING
Never install a stale air exhaust register in a room where there is a combustion device, such as a furnace, gas water heater, fi replace or any appliance or equipment that can generate gaseous contaminants, or pollutants. The negative pressure this could create in the room may impair proper evacuation of the gas or pollutants, which may have severe health consequences.
CAUTION
If ducts have to go through an unconditioned space (e.g.: attic), always use insulated ducts to prevent condensation formation inside and outside ducts, which could cause material damage and/or mold growth. Moreover, if fresh air to building duct and/or stale air from building duct goes/go through an unconditioned space, the unit must be set to operate continuously in cold conditions (below 10°C/50°F). Continuous air movement inside ducts will prevent condensation formation. The unit can be stopped temporarily for maintenance and/or repair purposes in such conditions.
In every case, bathroom fans and a range hood could be used to exhaust stale air. However, please note that an optional bathroom installation kit (no. IKBV1000 for Venmar units) is available for houses where there is no bathroom fan.
2.4.1 FULLY DUCTED SYSTEM (PRIMARILY FOR HOMES WITH RADIANT HOT WATER OR ELECTRIC BASEBOARD HEATING)
STALE AIR FROM BUILDING:

• Install registers in areas where contaminants and humidity are produced: kitchen, bathrooms, laundry room, etc.
• Install registers on an interior wall, 6 to 12 inches away from the ceiling OR in the ceiling.
• Install the kitchen register at least 4 feet away from the range.
• Bathroom fans and range hoods can be used to better exhaust stale air.
• Homes with more than one level require at least one exhaust register at the highest level.

FRESH AIR TO BUILDING:

• Install registers in bedrooms, dining room, living room and basement.
• Install registers in the ceiling OR high on the walls with the airfl ow directed towards the ceiling.
• If a register must be installed in the fl oor, direct the airfl ow up the wall.

2.4.2 EXHAUST DUCTED SYSTEM (DUCTING TO A FORCED AIR SYSTEM)
WARNING
Duct connection to the central forced-air system can be regulated by some codes and standards. It is your
responsibility to consider and comply with your local requirements to avoid any non-compliance.
CAUTION
Do not connect the unit to any forced air system distribution duct.
STALE AIR FROM BUILDING:
Same as for Fully Ducted System, described on point 2.4.1.
FRESH AIR TO BUILDING:

• Connect the fresh air distribution duct of the unit to the central forced-air system return duct at least 10 feet away from the central forced-air system (A+B)*.

• This 10-ft. distance applies only in areas where the outside temperature falls below the freezing point 0°C (32°F).
  NOTE: It is recommended, but not essential that the central forcedair system blower runs when the unit is in operation. NOTE: A home with multiple forced air systems should have one unit on each system.
  2.4.3 SIMPLIFIED INSTALLATION (DUCTING TO A FORCED AIR SYSTEM)
  CAUTION
  The central forced-air system blower must always be in operation when the unit is running since fresh air evacuation and distribution come from the same section. The central forced-air system blower must operate to avoid fresh air to be directly drawn by the evacuation, which would reduce signifi cantly fresh air supply to the building.
  CAUTION
  Do not connect the unit to any forced air system supply duct.
  WARNING
  Duct connection to the central forced-air system can be regulated by some codes and standards. It is your responsibility to consider and comply with your local requirements to avoid any non-compliance.
  Fresh air and exhaust air fl ow through the central forced-air system ducts, which simplifi es the installation.
  The use of bathroom fans and a range hood is suggested to exhaust stale air.
  STALE AIR FROM BUILDING:
  Connect the stale air intake port of the unit to the central forced- air system return duct at least 3 feet ahead of the fresh air distribution from the unit.
  FRESH AIR TO BUILDING:
  Connect the fresh air distribution duct of the unit to the central forced-air system return duct at least 10 feet away from the central forced-air system (A+B)*.

• This 10-ft. distance applies only in areas where the outside temperature falls below the freezing point 0°C (32°F).
  NOTE: A home with multiple forced air systems should have one unit on each system. 2.5 CONNECTING THE DRAIN (HRV ONLY)
  CAUTION
  Install the drain hose included and run it to a drain or a pail. This unit may generate a large amount of water in cooler weather. It is necessary to install the drain hose properly to prevent water damage and/or material damage.

  • Cut the appropriate lengths of drain tubing (see illustration at right).
  • Connect the tubings to the provided adaptor.
  • Make a water trap loop in the tube to prevent the unit from drawing unpleasant odors from the drain source.
  • Add water in the loop to prevent noise or hiss.
  • Make sure there is a distance of at least 2″ between the unit and the tubing loop (see illustration at right).
  • Using the tie wraps provided, attach the tubing as illustrated below.
  • Run the tube to the fl oor drain or to an alternate drain pipe or pail.
  • IMPORTANT: If using a pail to collect water, place the tube end approximately 1″ inside the pail in order to prevent water from being drawn back up into the unit.

2.6 INSTALLING DUAL EXTERIOR HOOD USING TANDEM® TRANSITION KIT (OPTIONAL)
For units set at 110 CFM or less, a Tandem transition kit can be used instead of 2 exterior hoods; but take into account this device will generate approximately an additional 0.2 in w.g. static pressure depending on the installation.
The minimum joist opening needed to install the Tandem® transition is 9¾”. The maximum height of the Tandem transition is 8¾”.
To connect the insulated fl exible ducts to the Tandem transition (Exhaust air to outdoors and Fresh air from outdoors), follow the instructions included with the Tandem transition kit (part no.14690), included in IKSV1000 kit. CAUTION
Select TANDEM speed setting to use this transition kit with your unit. See section 4 for more details.
2.7 INSTALLING THE EXTERIOR HOODS
To avoid cross-contamination:

• Keep at least 6 feet between both hoods OR use approved combined hoods model 14690.
• Install hood(s) at least at 18 inches away from the ground OR depth of expected snow accumulation, whichever is greater.

WARNING
Make sure intake hood is at least 6 feet (1.8 m) away from any of the following:

• Dryer exhaust, high effi ciency central forced-air system vent, central vacuum vent
• Gas meter exhaust, gas barbecue-grill
• Any exhaust from a combustion source
• Garbage bin and any other source of contamination.

Ignoring these recommendations could signifi cantly degrade the quality of the incoming air which, in some cases, could result in health consequences.
In the event of a confl ict between our conditions and local requirements, the latter will have priority. Refer to illustration above for proper connection method of the insulated ducts to the hoods. An “Anti-Gust Intake Hood” should be installed in regions where a lot of snow is expected to fall.
2.8 CONNECTING THE DUCTS TO THE UNIT
CAUTION

• If ducts have to go through an unconditioned space (e.g.: attic), always use insulated ducts to prevent condensation formation inside and outside ducts, which could cause material damage and/or mold growth.
• Do not use screws to connect the ducts or transitions to the ports so as not to interfere with ports inner dampers operation. A non-functioning damper could freeze the unit, which could cause damages.

INSULATED FLEXIBLE DUCTS
Use the following procedure to connect the insulated fl exible ducts to the ports of the unit (exhaust to outside and fresh air from outside).

1. Expose the fl exible duct by pulling back the insulation, and place it over the inner port ring.
2. Attach the fl exible duct to the port using a tie wrap.
3. Seal the joint using duct tape.
4. Pull the insulation and vapor barrier over the joint, tuck them between the inner and outer rings of the double collar and fasten them in place using duct tape.

CAUTION
The vapor barrier should remain intact and free of cracks or openings. An opening could produce condensation inside or outside duct, which could cause material damage and/or mold growth in the long run. TRANSITIONING TO 6-IN. DUCTS
If using 6-in. ducts, install 5-in. to 6-in. transitions on the ports, and secure using duct tape only. If rigid ducting is used, install a 12-in. section of fl exible duct between the transition and the rigid ducting (see above).
RIGID DUCTS
To prevent potential water leakage in cold side rigid ducting insulation, seal all rigid ducting joints with duct tape.
To avoid transmission of vibrations, always use a 12-inch section of fl exible duct to connect rigid ducts to the unit. To connect insulated rigid ducts to the unit (cold side) using insulated fl exible ducts, follow instructions in section 2.7. To connect regular rigid ducts (warm side) to the unit using non- insulated fl exible ducts, use a tie wrap.
2.8.1 DUCTS CONNECTION
IMPORTANT: Make sure to connect ducting as illustrated below to achieve the factory preset airfl ows. Correct installation will also allow proper drainage of water that may accumulate in ducting. CAUTION
Ducting must not be too crushed. Otherwise, factory preset airfl ows accuracy will be affected. NOTE: Route ducts as straight as possible, minimize the number of elbows and design and install ducts in accordance with HRAI best practices.

CONTROLS

WARNING
Electrical wiring must be done by qualifi ed personnel in accordance with all applicable codes and standards. Before connecting wires or making any connections, unplug the unit or switch power off at service panel and lock service disconnecting means to prevent power from being switched on accidentally. Failure to cut power could result in electrical shock or damage to the wall control or electronic module inside the unit. Always wear safety glasses and gloves while performing these instructions.
CAUTION
If ducts have to go through an unconditioned space (e.g.: attic), always use insulated ducts to prevent condensation formation inside and outside ducts, which could cause material damage and/or mold growth. Moreover, if fresh air to building duct and/or stale air from building duct goes/go through an unconditioned space, the unit must be set to operate continuously in cold conditions (below 10°C/50°F). Continuous air movement inside ducts will prevent condensation formation. The unit can be stopped temporarily for maintenance and/or repair purposes in such conditions (refer to section 2.4 for more details).
CAUTION
Never install more than one main wall control per unit. Make sure that the wires do not short-circuit between themselves or by touching any other components on the wall control. Avoid poor wiring connections. To reduce the risk of electrical interference (noise), do not run wall control wiring next to control contactors or near light dimming circuits, electrical motors, dwelling/building power or lighting wiring or power distribution panel.
3.1 AUTOMATIC MAIN WALL CONTROL INSTALLATION

1. Unplug the ventilation unit.
   NOTE: If the control is to be installed in an electric box, go to step 5.

2. Cut a 2 7/8” x 1¾” hole in a wall, at a convenient location for the control. Route the included 40 ft cable (type 22/4) for the control from the unit to this hole. See figure at right.

3. Temporarily place the control over the hole and mark both mounting screw hole positions.

4. Remove the control, drill both screw holes (3/16” Ø) in wall and insert the included wall anchors.

5. Strip the end of the cable to access the 4 wires (about 3”). Strip the end of each wire (about 1/4”). Use screws to fi x the wires to the control terminals, regardless of the wire color or following the note below. Note which wire color has been chosen for each terminal. Pull slightly on each wire to make sure they are firmly connected.
   NOTE: We suggest to use the following wire colors for each terminal:
   Red wire for the ‘‘12 V’’ terminal,
   Yellow for ‘‘D-’’,
   Green for ‘‘D+’’ and
   Black for ‘‘Gnd’’.

6. Mount the control to the wall using included screws.

3.2 ELECTRICAL CONNECTION TO AUTOMATIC MAIN WALL CONTROL (PART NO.41404) NOTE: To avoid miswiring, refer to the notes taken at step 5 of section 3.1 to match the wire color with the right terminal.
Use the terminal connector included, by unplugging it fi rst, to perform the electrical connection for main wall control. Use screws to fi x wires in the terminal connector. Check if all wires are fi rmly connected in their corresponding holes in the terminal connector by slightly pulling on each wire.
Once the wall control connections have been made, insert the terminal connector in the electrical compartment.
Plug the ventilation unit and test the wall control. 3.3 ELECTRICAL CONNECTION TO 20-40-60 OPTIONAL AUXILIARY WALL CONTROL (PART NO.204060R) NOTE: The auxiliary wall control is connected to the same connector as the main wall control.
NOTE: The auxiliary wall control can be used with a 3-wire connection by removing the LED signals. This optional wiring will not allow an installation with more than 1 auxiliary wall control to properly synchronize their LEDs on an event requested from a peer. Only the auxiliary wall control having requested the timer event will have the LEDs updated accordingly.
NOTE: For more information about the installation and operation of the auxiliary wall control, refer to the included Installation and User Guide, which is also available at www.venmar.ca.
3.4 AUTOMATIC MAIN WALL CONTROL OPERATION
The main button works following this sequence:

• Click 1 = RECIRC
• Click 2 = INT
• Click 3 = MIN
• Click 4 = MED
• Click 5 = MAX
• Click 6 = OFF
• and so on

The indicator lights up as per the selected mode.
RECIRC: Recirculate air inside the house at MAX speed.
INT: Within a one hour period, the system will operate in MIN speed for 20 minutes and in OFF or RECIRC mode for 40 minutes depending on the selected setting (refer to section 4.3).
MIN/MED/MAX: Continuous exchange ventilation at selected speed.

• Press the TURBO button to get 4 hours of ventilation in MAX speed. The TURBO indicator will light up. Once the 4-hour period is done, the system will operate according to the previous setting.
• Press the AUTO button to let the system operate according to outdoor temperature. The AUTO indicator will light up. The AUTO indicator will light up and the system will operate as follows:
• Less than -25°C = 10 min/hr
• -25°C to -7°C = 20 min/hr
• -7°C to 10°C = 40 min/hr
• 10°C to 25°C = MIN speed
• 25°C to 28°C = 30 min/hr
• 28°C to 33°C = 20 min/hr
• Above 33°C = 10 min/hr
• If the maintenance indicator is lit, it means that the filter needs to be cleaned or replaced. Once the filter is cleaned or replaced, press the AUTO button for five seconds to reset the maintenance indicator. If the maintenance indicator flashes, the LCD screen on the unit will give the error code. Refer to the Troubleshooting section for more information.
• At unit first boot, AUTO and TURBO indicators blink alternately for about 1 minute. If indicators continue blinking after this period, it means that the communication cannot be established with the ventilation unit. Make sure wires are correctly connected to the wall control and unit terminals (refer to sections 3.1 and 3.2).

NAVIGATION ON LCD SCREEN

To scroll up in a selection.
– button| To decrease a value.
To scroll down in a selection.

PRESS ON + BUTTON OR – BUTTON TO MODIFY OPTIONS CONFIGURATION. 4.1 DISPLAY ON LCD SCREEN

each error/warning explanation

4.2 UNIT FIRST BOOT
PREPARATION
Follow these steps to ensure a successful boot:

• Seal all the ductwork with tape. Close all windows and doors.
• Turn off all exhaust devices such as range hood, dryer and bathroom fans.
• If the installation is in any way connected to a ductwork of a central forced-air system, make sure that the central forced-air system blower is ON. If not, leave central forced-air system blower OFF.

BOOT UP PROCEDURE

• Plug the unit and wait for the STB mode to display on the LCD screen. If unit is colder than ambient temperature, it is normal to experience a 60 s longer boot-up since motors have to preheat.

4.3 SETTINGS MODIFICATION

• Go to CFG OPT using (+/-) then press on the OK button for 4 seconds.

comfort),
PLU (Plus – extended defrost for colder areas)
INT (Intermittent)| STB (Standby – 20 min in MIN speed and 40 min in standby mode), REC (Recirculation – 20 min in MIN speed and 40 min in recirculation mode)
NOTE: Following ducting installation confi guration and temperature conditions, it may be
necessary for the unit to operate continuously. Refer to section 2.4 for more details.
SPD (Speed)| HRV110 DFT (Default – MIN/MED/MAX = 50/81/112 CFM)
HRV110 TDM (Tandem – MIN/MED/MAX = 50/64/90 CFM)
ERV130 DFT* (Default – MIN/MED/MAX = 64/96/131 CFM)
ERV130 TDM (Tandem – MIN/MED/MAX = 50/70/105 CFM)

• Factory setting
  NOTE: If no selection is confi rmed within 10 minutes, the unit will exit the menu without saving any changes.
  4.4 FACTORY SETTINGS RESET
  If needed, reset settings to restart the boot up procedure.
  PROCEDURE TO RESET SETTINGS
  Press on the OK and (-) buttons simultaneously for 4 seconds. Use (+/-) to select Yes or No and OK to confi rm.
  Then perform the boot up procedure.
  4.5 MANUAL MODE
  CAUTION
  This mode is meant for qualifi ed personnel only in case of troubleshooting. Operating the unit continuously in manual mode can reduce comfort and increase risk of frost following improper airfl ows confi guration. Damage to the unit and/or property damage could result. It is highly recommended to use manual mode on a temporary basis only when needed and to reset the unit factory settings once the use of this mode is over (refer to section 4.4).
  Press simultaneously (+/-) buttons for 4 seconds.
  Use (+/-) to adjust fresh air airfl ow and OK to confi rm.
  Use (+/-) to adjust stale air airfl ow and OK to confi rm.
  If needed, press OK to readjust airfl ows.
  Press + or – button, change mode on main wall control or use optional auxiliary wall control to leave manual mode.
  When leaving manual mode, settings are lost.

USING THIS UNIT

5.1 YOUR VENTILATION SYSTEM
Once your installation is completed, enjoy a better indoor air quality. This balanced ventilation unit is designed to bring fresh fi ltered air inside while eliminating stale air and airborne pollutants. Venmar fresh air systems care about your health by improving your indoor air quality and home comfort. The unit is also energy effi cient. It recovers heat or energy depending on the model to improve comfort and energy effi ciency during the heating and cooling periods.
5.2 CONTROLS
All units are equipped with an integrated control, located in front of the electrical compartment. A wall control is also included with the unit and must be installed for unit operation. An optional auxiliary wall control for the bathroom can be installed.
UNIT OPERATION
Use your Automatic main wall control to select the appropriate mode to suit your needs and desired comfort. Select:
– AUTOMATIC mode to let the system adjust the ventilation mode in an autonomous way by evaluating outdoor temperature;
– MIN, MED or MAX speed for a continuous fresh air intake;
– INTERMITTENT mode for 20 minutes in MIN speed continuous fresh air intake and 40 minutes in STANDBY or RECIRCULATION;
– RECIRCULATION mode to recirculate the air inside without any fresh air coming in from outside.
– TURBO mode for a 4-hour countdown timer at MAX speed exchange ventilation for high activity event.

1. See section 3.4 for the main wall control operation.
2. See section 4 for integrated control operation.
3. See corresponding installation and user guide on www.venmar.ca for the auxiliary wall control operation.

NOTE: If an optional auxiliary wall control is used, it overrides the main wall control.

SERVICE PARTS

All parts listed in the following table are available where you bought your unit or in an authorized service center.
NOTE: Please note that parts not listed are not available; those parts require assembly knowledge that only manufacturer can guarantee.

REPLACEMENT PARTS AND REPAIRS
In order to ensure your ventilation unit remains in good working condition, you must use the manufacturer’s genuine replacement parts only. The manufacturer’s genuine replacement parts are specially designed for each unit and are manufactured to comply with all the applicable certifi cation standards and maintain a high standard of safety. Any third party replacement part used may cause serious damage and drastically reduce the performance level of your unit, which will result in premature failing. The manufacturer recommends to contact a certifi ed service depot for all replacement parts and repairs.

INSTALLER’S TROUBLESHOOTING

WARNING
The wearing of safety glasses and gloves is recommended since a few diagnosis procedures may require the unit to be in operation while proceeding. Be careful with moving and live parts to prevent any risk of injury.
When the unit detects an error, the corresponding error code displays on the LCD screen.

remove any undesirable obstacle or dirt (filters and core may have to be removed to access the damper system). Plug unit.
if STEP 1 did not fix the problem, contact customer service.
E02| Supply damper timeout
E03| Supply damper
E05| Exhaust damper range
E06| Exhaust damper timeout
E07| Exhaust damper
E09| Recirculation damper range
E10| Recirculation damper timeout
E11| Recirculation damper
E22| Supply (fresh) airflow| STEP 1: Unplug the unit. Perform a visual inspection of the supply damper system. Clean filters, distribution registers and outside supply hood. Inspect ducting to ensure it is not squeezed or bent. Plug the unit.
if STEP 1 did not fix the problem, perform STEP 2: Unplug unit and remove ducting of the supply path. Replug the unit. On the wall control, select MAX to check if the error code disappeared. If so. review the ducting path.
if STEP 2 did not fix the problem, contact customer service.
E23| Supply motor (drive over current)| STEP 1: Unplug/plug unit.
If STEP 1 did not fix the problem, perform STEP 2: Unplug the unit. Remove core and clear the ventilation wheel from any dirt or obstacles. Place back the core, close the door and plug the unit.
if STEP 2 did not fix the problem, contact customer service.
E27| Supply motor (drive foc duration)
E28| Supply motor (drive speed feedback)
E29| Supply motor (startup)
E24| Supply motor (drive over voltage)| STEP 1: Unplug/plug unit. Under and over voltage may be detected with severe in-house power supply fluctuation and stop the motor for protection. if STEP 1 did not fix the problem, contact customer service.
E25| Supply motor (drive under voltage)
E26| Supply motor (drive over temp)| STEP 1: Validate if the air exchanger is exposed to ambient temperatures within the operating limits (see section 2.3)
if STEP 1 did not fix the problem, contact customer service.
E32| Exhaust (stale) airflow| STEP 1: Unplug the unit. Perform a visual inspection of the exhaust damper system. Clean filters, distribution registers and outside supply hood. Inspect ducting to ensure it is not squeezed or bent. Plug the unit.
if STEP 1 did not fix the problem, perform STEP 2: Unplug unit and remove ducting of the supply path. Replug the unit. On the wall control, select MAX to check if the error code disappeared. If so, review the ducting path.
if STEP 2 did not fix the problem, contact customer service.
E33| Exhaust motor (drive over current)| STEP 1: Unplug/plug unit.
if STEP 1 did not fix the problem, perform STEP 2: Unplug the unit. Remove core and clear the ventilation wheel from any dirt or obstacles. Place back the core, close the door and plug the unit.
if STEP 2 did not fix the problem, contact customer service.
E37| Exhaust motor (drive foc duration)
E38| Exhaust motor (drive speed feedback)
E39| Exhaust motor (startup)
E34| Exhaust motor (drive over voltage)| STEP 1: Unplug/plug unit. Under and over voltage may be detected with severe in-house power supply fluctuation and stop the motor for protection. if STEP 1 did not fix the problem, contact customer service.
E35| Exhaust motor (drive under voltage)
E36| Exhaust motor (drive over temp)| STEP 1: Validate if the air exchanger is exposed to ambiant temperatures within the operating limits (see section 2.3)
If STEP 1 did not fix the problem, contact customer service.
E40| Outside air thermistor| STEP 1: Contact customer service.
E42| PCBA thermistor fault
E43| PCBA temperature over limit| STEP 1: Validate if the air exchanger is exposed to ambiant temperatures within the operating limits (see section 2.3)
If STEP 1 did not fi x the problem, contact customer service.
E50| Wall control communication lost| STEP 1: Unplug unit, inspect wall control wires, plug unit.
If STEP 1 did not fi x the problem, perform STEP 2: Remove wall control from the wall installation and test with a short cable. If it works, bring a new cable to the wall installation location.
If STEP 2 did not fi x the problem, perform STEP 3: Test the air exchanger with a spare wall control. If it works, replace the wall control.
If STEP 3 did not fi x the problem, contact customer service.
WARNING| DESCRIPTION| SOLUTION
---|---|---
W61| Protection mode electronics overheating| The unit is currently in protection mode. The power transmitted to the motor is deliberately reduced to decrease electronics temperature. The unit will exit this mode by itself once conditions are back to normal. It is normal to observe reduction in airfl ows during this period.
This condition should appear only when the unit is set in high speed and located in a warmer environment, for example over 30°C (86°F). If not, contact customer service.

CAUTION
Make sure that no piece of mineral wool will enter in the unit during installation. Otherwise, this could reduce airfl ow and generate vibrations and noise in the unit.

MAINTENANCE

WARNING
High voltage risk. During maintenance or repairs, always stop the unit then unplug it to prevent any risk of electric shock. The wearing of safety glasses and gloves is recommended when handling unit components to prevent any risk of injury that could be caused by the presence of thin metal.
8.1 QUARTERLY

1. Disconnect power cord.

2. The door of this unit is hinged and maintained closed by 2 latches. Open them and set aside.

3. Clean the inside of the door with a damp cloth.

4. Clean fi lters:
   • Remove fi lters.
   • Vacuum to remove most of the dust.
   • Wash with a mixture of warm water and mild soap. You may add bleach if you wish to disinfect (one tablespoon per gallon). Rinse thoroughly. Shake fi lters to remove excess water and let dry.
   Note: The optional HEPA membrane fi lter is a disposable fi lter. It should be replaced when it is too dirty. Vacuum the HEPA membrane fi lter quarterly using the dusting brush attachment to extend its service life.

5. Remove the core.

6. Clean the condensing tray with a damp cloth. CAUTION
   A blocked air vent or fi lter, even partially, could cause the unit to malfunction. The comfort provided by the unit could be reduced and the risk of unit frost could increase. This could cause unit breakdown and/or damage to property.

7. Check the exterior air intake hood:
   • Make sure there are no leaves, twigs, ice or snow that could be drawn into the vent.
   • Clean if necessary.

8. Rotate the blower wheels by hand. If one of the wheels does not rotate easily, contact customer service.

9. Reassemble the components. Pay special attention to the fi lters by making sure that they are engaged in their slots.

10. Close the unit door and reconnect power supply.

11. Reset fi lters, if required. Press on the INT/AUTO wall control button for 5 seconds to reset the fi lters.

OPTIONAL HEPA MEMBRANE FILTER (NO. V25000) (EXHAUST FILTER NOT INCLUDED)
Remove the HEPA membrane fi lter from its packaging.
Write the installation date on the new fi lter frame for future reference.
Pull the core 3″ to 4″ out.
Bend the two HEPA membrane fi lter fl aps to form a 45-degree angle, as illustrated below. Install the HEPA membrane fi lter over the core as illustrated hereafter.
Push the core and the HEPA membrane fi lter to the bottom of the unit.
CAUTION
Be careful not to damage the HEPA membrane fi lter if using sharp tool to remove it from its packaging.

NOTE: The optional HEPA membrane fi lter replaces the MERV8 fi lter.
8.2 ANNUAL (AT FALL)

1. Repeat steps 1 to 6 from the previous section and continue with the following steps:
   CAUTION
   • Handle the recovery core with care.

2. Clean the recovery core:
   HRV MODEL| ERV MODEL
   ---|---
   • Remove the core.
   • Let it soak in a mixture of cold or lukewarm water and mild soap (dishwashing liquid).
   • Rinse thoroughly.
   • Shake the core to remove excess water and let it dry.| Remove the dust on the core using a vacuum cleaner and a soft brush attachment.
   CAUTION: DO NOT SOAK THE ENERGY RECOVERY CORE IN WATER

3. Clean the blower assemblies. Do not disassemble the blower assemblies.

4. Remove the dust using a vacuum cleaner with a soft brush attachment.

5. Reassemble the components.

6. Reconnect power supply.

USER’S TROUBLESHOOTING

If the unit does not work properly, reset the unit by unplugging it for one minute then replug it.
Contact customer service at 1-800-567-3855 for any unresolved issue.

• See if the unit is receiving power from the house circuit breaker or fuse.
2. Noisy unit.| • Clean the unit (see Section 8). If the problem is not solved, contact customer service.
3. Condensation inside windows under cold weather conditions.| • Operate the unit at MAX speed during activities generating excess humidity (family gatherings, extra cooking, etc.).
• Leave curtains half-open to allow air circulation.
• Store all firewood in a closed room with a dehumidifier or in a well ventilated room, or store the wood outdoors.
• Keep the temperature in your house above 18°C (64°F).
4. Humidity inside under hot/humid weather conditions.| • Operate the unit in MIN speed.
• Temporarily switch to INT mode.
• Use a dehumidifier.
5. Air too dry.| • Operate the unit at MIN speed.
• Temporarily switch to INT mode.
• Temporarily use a humidifier.
6. Air too cold at the air supply register| • Make sure the outdoor hoods are not blocked.
• Operate the unit at MIN speed.

WARRANTY

WARRANTY – WHOLE-HOUSE AIR EXCHANGER
The manufacturer warrants to the original consumer purchaser of its products, that such products will be free from defects for the period stated below, from date of original purchase. The WHOLE-HOUSE AIR EXCHANGER
is fully protected by a 1-year warranty on all parts and labor in workshop. Receive an additionnal year of warranty for a total of two (2) years on all parts and labor in workshop by registering your product online. For more details about online registration,
please follow the instructions described in documentation provided with the air exchanger.
THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE MANUFACTURER WILL NOT BE HELD RESPONSIBLE FOR ANY CLAIMS OVER THE ORIGINAL PURCHASE PRICE OF A WHOLE-HOUSE AIR EXCHANGER, NOR HELD RESPONSIBLE FOR SUBSEQUENT DAMAGE OR INCIDENT.
During the period stated above, the manufacturer will, at its option, repair or replace without charge any product or part which is found to be defective under normal use and service. THIS WARRANTY DOES NOT EXTEND TO ANY CORE FILTERS, PREFILTER (IF APPLICABLE) OR FILTERS (IF APPLICABLE).
Warranty service is to be completed by an authorized Service Center designated by the manufacturer. Where applicable, in home service will be made available only in areas where a contracted service provider offers service. If in home service is not available, the product will be repaired or replaced at the manufacturer discretion by the nearest authorized service provider. The unit removal and reinstallation works are under the customer responsibility, and the manufacturer cannot be charged for them. This warranty does not cover a) normal maintenance and service, b) any products or parts which have been subject to misuse, negligence, accident, improper maintenance or repairs made by other than the manufacturer or c) a faulty installation or installation contrary to recommended installation instructions. The duration of any implied warranty is limited to the one-year period as specifi ed for the express warranty, unless the product has been registered online; for this specifi c case, the warranty period is two (2) years.
Some provinces do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you.
THE MANUFACTURER’S OBLIGATION TO REPAIR OR REPLACE AT THE MANUFACTURER’S OPTION, SHALL BE THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS WARRANTY. THE MANUFACTURER SHALL NOT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH PRODUCT USE OR PERFORMANCE. SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
REPLACEMENT PARTS AND REPAIR
In order to ensure your ventilation unit remains in good working condition, you must use the manufacturer genuine replacement parts only. The manufacturer genuine replacement parts are specially designed for each unit and are manufactured to comply with all the applicable certifi cation standards and maintain a high standard of safety. Any third party replacement part used may cause serious damage and drastically reduce the performance level of your unit, which will result in premature failing. The manufacturer also recommends to contact a service depot certifi ed by the manufacturer for all replacement parts and repair.
CONDITIONS AND LIMITATIONS
These units are created for residential use only and must be used in a building as defi ned below:
Building: All structures zoned and/or erected for the act, process or art of human or animal habitation and/or the storage or warehousing of goods.
Residential use: Dwelling, lodging, suite: Building, or part of a building, intended to act as either the domicile to one or several people which can include general sanitary, food consumption and rest facilities. Buildings of only one room or a group of rooms including those occupied by a tenant or owner; comprise the lodgings, the individual rooms of the motels, hotels, rooming/lodging houses, boarding/half-way/foster homes, dormitories, and suites, as well as the stores and the business establishments constituted by only one room in a dwelling.
Commercial use: Agricultural establishment, commercial establishment for assembly, care, or detention: Building or part of a building that does not contain a dwelling, situated on land dedicated to agriculture or farming and used primarily to shelter animals, or for the production, the storage or the treatment of agricultural or horticultural products or animal food. Building or part of a building, used for the display or retail of goods, professional or personal services, or commodities. Building, or part of a building used by persons gathering for civic activities, religious or political assembly, tourism, educational/vocational training, recreation or the consumption of food or drink. Building, or part of a building used to shelter persons of impaired physical or psychological states, persons requiring palliative care or medical treatments, or persons for reasons out of their control, cannot escape harm or threat of danger autonomously.
Industrial use: Building, or part of a building, used for the assembly, the manufacture, the creation, the treatment, the repair or the storage of products and combustible materials and that contain fuels that when ignited or exploded in suffi cient quantity may constitute a risk of fi re.
This warranty gives you specifi c legal rights and you may also have other rights, which vary from province to province.
This warranty supersedes all prior warranties.
In order to qualify for a warranty claim, it is essential that the owner of a whole-house air exchanger must have access to the model and serial number along with a copy of the proof of the original purchase. In each case, travel costs are not covered by this warranty.
To reach warranty service please contact:
Venmar Ventilation ULC, 550 Lemire Blvd., Drummondville, Québec, Canada J2C 7W9 venmar.ca 800-567-3855

1107172 REV. C

References

• Hotte de cuisine, Échangeur d'Air & Aspirateur Central | Venmar
• Hotte de cuisine, Échangeur d'Air & Aspirateur Central | Venmar
• Enregistrez votre produit | Venmar
• Register your product | Venmar

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