DIGICAST Streaming Server Application User Manual

User Manual

SECTION 1: Trainee Instructions

1.1 How to Create an Account

1. From the home page, select Create an account and complete each field.
   

2. Select the Airport/Subscriber ID

3. Airport Administrator will instruct the employee which Home Department to enter.

4. Enter Company name.

5. Enter First and Last Name (Middle name is optional.)

6. Enter email address as this will be used for the Username moving forward.

7. Create a password that contains at least 6 digits. Confirm password.

8. Select Register.
   

9. Airport Administrator will receive email notification that your account was created. The administrator will activate the employee’s account to gain access to the system.

10. Once the account is activated, the email confirmation will be sent to the employee as approval to sign into the site.

1.2 Instructions to Sign In

1. Select the Sign In button located on the top right menu of the Home page.
   

2. Enter the Email Address and password used to create the account. Click on the Sign In button.

1.3 How to Update Your Profile

1. To update your profile, click on your name located in the top right corner and a dropdown menu will appear.

2. Select MY PROFILE.

3. You can update your name and company in the corresponding fields.
   

4. Select the Save button to save your changes.

1.4 How to Switch Accounts Between Multiple Airports
If you are an employee who works at multiple airports that use Digicast training, you can switch accounts between airports’ subscriptions to complete your training per airport. You will need to email a request Digicast Support (DigicastSupport@aaae.org) to add you to the different airports you are employed at.

1. Select Switch located in the upper right corner next to your name.
   

2. In the Subscriber field, select the dropdown arrow on the right and select the airport you want to change to. You can also select the and type in the airport id of the airport you want to change to.

3. Select the Switch button to make the change. Your screen will refresh and return to the home page. You will see the airport acronym displayed in the upper right corner you are currently listed under.
   

4. Proceed to complete the assigned training for that airport.

1.5 How to Update Your Password

1. To update your password, go to the upper right corner click on your name and the dropdown menu will appear. Select CHANGE PASSWORD.

2. Enter the old password in the first field. Enter the new password in the second field and retype your password in the third field to confirm your password.

3. Click the Save button to confirm your changes.
   

1.6 How to Locate Training Records in My History

1. Go to your name located in the right corner and select the dropdown arrow.

2. Select MY HISTORY

3. You can Search your training history by Year. Select the year using the dropdown arrow. Select the green Search button. All the training results for the year selected will display.
   

4. To refresh any page, please select this icon located in the upper right corner near the search and items to display fields.

5. To search for a specific video and test result, use the Search bar in the right corner next to the number of items.

6. Next to the Search bar is the number of items you can select to display at once on the page.

7. Select this icon to Print training results or select this icon to export your training results. The Excel spreadsheet will be downloaded at the bottom of the screen to access.

8. You have two options to close the page you are on. Select the X near the Refresh icon located on the right top corner. Or select at the top of the page to close out.
   

9. The three dots have options to customize the page.
   a. Show Multi Selection – If this is selected, it will hide the check boxes for the training, and you will be unable to select more than one training at a time.
   b. Hide Multi Selection – The checkboxes will be displayed to select multiple trainings at one time by clicking the checkbox next to the title of the training.
   c. Column Chooser – This feature allows you to select which columns you want displayed on the Dashboard.

1.7 How to Access the Assignments

1. After login, select the Assignments link located under your name on the right top corner.

2. You have two ways to access your training per group. You can select the name of the training group and your assignments will display.
   My Assigned Training  Videos
   

3. Second way is to select the dropdown arrow and launch the course from the course list by selecting the Launch button.
   

1.8 How to Download and Print User Results

1. To print your User Results, go to the Reports on the right upper side under your name and select the dropdown arrow.

2. Select User Result.

3. Choose the year you want to print by selecting the dropdown arrow.
   

4. To Print all the Results for that year, select the Document icon in the Report column. A PDF of your training results will download and be available in the bottom left corner.

5. Double click on the PDF file to open and Print or Save the document on your computer.
   

6. To view all the User Result Details, select your name.
   All the User Result Details for that year will display.
   

1.9 How to Print Course Certificates

1. Go to Reports and select User Results.
2. Select the link that contains your name, and all your User Result Details will display.
3. Select dropdown arrow for the course certificate you want to print and go to the right column that says Print Certificate and select the icon.
4. The PDF will show at the bottom left of your computer. Select it to open and either Print or Save to your computer.
   

1.10 How to Sign Out of Your Account

1. To sign out of your account, click on your name in the right-hand corner and select the dropdown menu will appear.
2. Select Sign Out.

©American Association of Airport Executives

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