MOOSOO K23 Handled Cordless Vacuum Cleaner Instruction Manual
- June 12, 2024
- MOOSOO
Table of Contents
Handled cordless vacuum cleaner
Instruction Manual
MODEL:MOOSOO K23
IMPORTANT SAFETY INSTRUCTIONS
Read this instruction manual carefully before using the appliance. This appliances is for household use only.
- Before using the appliance, check that the mains power voltage corresponds to the voltage shown on the rating plate.
- The appliance should be connected to a correctly-earthed power socket.
- Do not allow to be used as a toy. Close attention is necessary when used by or near children.
- Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, please contact the customer service for help and stop using the appliance immediately.
- Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
- Do not handle plug or appliance with wet hands.
- Do not use the appliance when the dust bag/ filter is not installed in place.
- Do not use the appliance to to vacuum needles, drawing, pins or string.
- Do not use the appliance to vacuum liquids. Do not use the appliance on the wet surface.
- Do not remove the plug by pulling the appliance or the cord.
- Turn off all controls before unplugging.
- Always remove the plug from the power socket when the appliance is not in use and before carrying out any cleaning or maintenance operations.
- Never use methylated spirits or other solvents to clean the appliance.
- Never leave the appliance unattended when it is switched on. Keep the appliance out of the reach of children or infants.
- For repairs or accessories. Contact customer service for help.
- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
- Use extra care when cleaning on stairs.
Polarization Instructions
To reduce the risk of electric shock, this appliance has a polarized plug (one
blade is wider than the other). This plug will fit in a polarized outlet only
one way. If the plug does not fit fully in the outlet, reverse the plug. If it
still does not fit, contact a qualified electrician to install the proper
outlet. Do not change the plug in any way.
0verview (part name)
Specifications
Cleaner | Parameter |
---|---|
Model name | MOOSOO K23 |
Model no. | K23 |
Rated voltage | 25.9V |
N.W. | 2.4KG |
Box size | 765x330x155mm |
Power | 300W |
Dust cup capacity | 1.0L |
Run time | 19 min at Boost mode |
Charging time | Around 5 hrs. |
Battery capacity | 2000 mAh |
Accessories
Assembly instruction
Please read “ATTENTION” carefully before assembly:
Power off before any assembly or accessories replacement.
This product can’t stand itself, please put it into the holder.
5.1 Assembly
- Follow above Overview to insert one end of tube into floor brush.
- Insert the body to the other end of tube.
- Follow the Overview : Fix the holder on the wall by screw then put the product into holder.
5.2 Lights indication
No.1, 2, 3: Battery power indication. With more lights on, the more higher the
power is.
No.4: Dust blockage indication(only flash).
No.5, 6, 7 : Suction power indication. With more lights on, the more powerful
suction is.
5.3 BATTERY CHARGING:
- Connect with charging inlet which is at right side of cleaner body.
- No.1, 2, 3 lights keep flashing on during charging. When battery is fully charged, 3 lights will all be solid on until the adapter is unplugged.
Attention: The appliance must be power-off during charging
- Please charge the appliance at the temperature of 32°F–113°F. Higher and lower temperature could prolong the charging time or even damage the battery. The battery would stop charging if the temperature is higher than 122°F.
- It usually takes 4-5 hours to charge the battery fully. Please charge fully before the first use. Please charge and discharge the battery fully once three months when you won’t be using it for a long time for keeping battery function normal.
5.4 USED AS STICK VACUUM CLEANER
- Press the power button, move the product back and forward to start your cleaning.
- Press the power button again to turn off the product
- Suction mode button Press it to adjust between Standard- Boost-Maximum mode.
- When battery is running low, the no.1,2,3 lights could flash on for 3 seconds before all lights go off and the product switch off by itself. To start charging, please wait for 30 minutes cooling down the battery.
- The floor brush rolls at a very high speed. To avoid damaging when cleaning floor surface, do not keep cleaning at one spot for too long.
- The floor brush is equipped with over-heating protection which can cut off the power to the brush when blockage or twirling occurs. Please turn off the product, unblock and clean the brush.
5.5 Used as handled vacuum cleaner
Replace the tube and floor brush with 2 in 1 dusting brush, crevice tool or
tube. Use it as a handled vacuum cleaner.
Clean and maintenance
6.1 Clean the dust cup
Attention:
Empty the dust upon it reach “MAX” indication on dust cup.
Switch off the cleaner and remove the tube and brushes. Aiming the dustbin at
garbage bin, push downwards the release button, gently shake the dust cup to
empty the dust, then close back the dustbin bottom.
6.2 Clean the incoming air filtration system
It’s suggested to clean the incoming air filtration after every 4-6 times use.
- Switch off the product, screw out the metal mesh following the Figure 1, take out the HEPA.
- Clean the mesh and the HEPA.
- Assemble the HEPA and metal mesh after cleaning. Attention: Improper assembly of HEPA or mesh could lead to air/dust leakage
Attention:
Metal mesh can be washed directly by water. Flip the HEPA filter to clean off
the dust. Do not wash the HEPA filter unless it gets very dirty. Before
assembling back the mesh and HEPA filter, please make sure they are completely
dry(natural dry 24 hours)
Warning: Do NOT use the appliance without mesh and HEPA
6.3 Clean the exhaust filter
-
Switch off the product, press buttons at both side as Figure 2 above to take out the exhaust filter
-
Flip the HEPA to clean off the dust, do not water wash the HEPA filter unless it gets very dirty.
Before assembling back the HEPA, please make sure it is all dry (natural dry 24 hours) -
Assemble back the exhaust filter
6.4 Clean the brush
- Switch off the product and detach the floor brush
- Rotate the button on the bottom of brush by coin to “unlock” position
- Lift up the roller and take it out.
- Clean any dust and remove entangled hair or blockage.
- Place back the cleaned roller and turn the button back to “lock” position.
Troubleshooting
Problem | Possible causes | Solving |
---|---|---|
Cleaner cannot start working | “Running out of power | ‘Referring to “battery |
charging’ Instruction, charge the battery
No suction or weak suction| “Dust cup is full of dust
• HEPA or mesh is not correctly assembled or dust blocked the HEPA
• Brush and/or tubes blocked, protection function works| “Empty the dust
• Assemble the HEPA again or clean/replace HEPA
• Clean the brush and the tube
Brush roller does not rotate| “Roller blocked, protection function works|
“Referring to “clean the brush” instruction, clean the brush
Run time gets shorter| ‘Battery not fully charged ‘Battery aging| ‘Referring
to “Battery charging” Instruction, charge the battery ‘Purchase original
battery Pack from manufacturer
WARNING: FOR SOLVING OTHER PROBLEMS OR REPLACEMENT, PLEASE ALWAYS RESORT TO PREFESSIONALS SPECIFIED. ANY UNAUTHORISED REPAIRING OR REPLACEMENT ARE NOT COVERED BY WARRANTY
CUSTOMER CARE
WARRANTY
The 1 year limited warranty is valid only for products purchased from Mosco
and is valid from the day of purchase on quality and material defects in
conditions of normal non-commercial use. According to the requirements outened
in this instruction manual. it is subject to the following conditions and
exclusions.
WHAT IS COVERED
The repair or replacement of the Mosco appliance if it turns out to be faulty
due to defective materials or improper processing within 1 years of purchase
or receipt of the product (if any piece is no longer available or is out of
production Mosco will replace it with a functional piece adapted). This
warranty offers all the labor and parts necessary to ensure that the appliance
is in proper use during the warranty period.
WHAT IS NOT COVERED
Mosco is not responsible for any repair or replacement costs of a product
resulting from:
Accidental damage, defects caused by misuse, negligence, careless use or
handling of the Mosco device and not in accordance with this Mosco Handbook;
Devices purchased from an unauthorized retailer; Use of parts and accessories
for purposes other than those recommended by Mosco: Repairs or conversions by
unauthorized personnel; Use of the device for purposes other than domestic
purposes, such as for commercial or rental purposes.
WARRANTY SERVICE
If you have any questions about your Mosco device, please contact customer
service: Europe@imoosoo.com. Please indicate in
the email the model / number, the date of purchase, the order number, the
problem and your requests. The model number is shown on the nameplate. For
information on the nameplate, look inside the front cover. Please keep the
purchase receipt in a safe place for this information. The service under this
warranty will not extend the duration.
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