MaxiCool TC12 Wall Mounted Air Conditioner User Manual

MaxiCool TC12 Wall Mounted Air Conditioner

SAFETY INSTRUCTIONS

IMPORTANT!
AIR CONDITIONERS MUST ALWAYS BE STORED AND TRANSPORTED UPRIGHT, OTHERWISE IRREPARABLE DAMAGE MAY BE CAUSED TO THE COMPRESSOR; IF IN DOUBT WE SUGGEST WAITING AT LEAST 24 HOURS FOLLOWING INSTALLTION BEFORE STARTING THE UNIT.

• Carefully read the instructions before installing and/or operating the unit.
• This appliance is for indoor use only.
• This unit must be only connected to a 220-240 V / 50 Hz earthed outlet.
• Installation must be in accordance with regulations of the country where the unit is used.
• If you are in any doubt about the suitability of your electrical supply have it checked and, if necessary, modified by a qualified electrician.
• This air conditioner has been tested and is safe to use. However, as with any electrical appliance – use it with care.
• Disconnect the power from the appliance before dismantling, assembling or cleaning.
• Avoid touching any moving parts of the appliance.
• Never insert fingers, pencils or any other objects though the guard.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities. It is also not intended for use by those with a lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
• Do not leave children unsupervised with this appliance.
• Do not clean the unit by spraying it or immersing it in water.
• Never connect the unit to an electrical outlet using an extension cord. If an outlet is not available, one should be installed by a qualified electrician.
• Do not operate the unit unless it has been fully installed following the guidance provided within this manual.
• Never operate this appliance if the cord or plug is damaged. Ensure the power cord is not stretched or exposed to sharp objects/edges.
• A damaged supply cord should be replaced by the manufacturer or a qualified electrician in order to avoid a hazard.
• Any service other than regular cleaning or filter replacement should be performed by an authorised service representative. Failure to comply could result in a voided warranty.
• Do not use the appliance for any purpose other than its intended use.
• Avoid restarting the air conditioner unless 3 minutes have passed since being turned off. This prevents damage to the compressor.
• Never use the mains plug as a switch to start and turn off the air conditioner. Use the provided ON/OFF button located on the control panel.
• The appliance should not be installed in laundry or wet rooms.
• The appliance must be installed in a room without sources of ignition (for example: open flames, an operating gas appliance or an operating electric heater).
• The unit must be installed on a solid vertical wall by a competent person. The electricity supply must only be connected after installation is complete.
• R290 refrigerant gas complies with European environmental directives.
• R290 has a low GWP (Global Warming Potential) of 3.
• The air conditioner contains about 290g of R290 refrigerant gas.
• Do not install or store in an unventilated space with an area smaller than 15 m2 per unit. The room must be such as to prevent stagnation of possible leaks of refrigerant gas as there could be a danger of fire or explosion hazard should the refrigerant come into contact with electric heaters, stoves or other sources of ignition.
• If the appliance is installed, used or stored in an unventilated room, the room must be such as to prevent stagnation of possible leaks of refrigerant gas as there could be a danger of fire or explosion should the refrigerant come into contact with electric heaters, stoves or other sources of ignition.
• Refrigerant gas may be odourless.
• Do not use the product and contact the retailer for advice, if damage has occurred to the unit which may have compromised the refrigerant system.
• Any repairs or maintenance must only be carried out on the unit by a suitably qualified engineer. Before opening and servicing the unit the authorized engineer must be in possession of a copy of the manufacturer’s service manual and must follow the safety information contained within it to ensure all hazards are minimized.
• The refrigerant system should not be perforated or punctured.

Energy Saving and Unit Safety Protection Tips

• Do not cover or restrict the airflow from the outlet or inlet grills.
• Keep the filters clean . Under normal conditions , filters should only need cleaning once every three weeks ( approximately ) . Since the filters remove airborne particles , more frequent cleaning maybe necessary , depending on the air quality.
• For the initial start-up set the fan speed to maximum and the thermostat to 4-5 degree lower than the current temperature . After , set the fan switch to low and set the hemostat to your desired setting.
• To protect the unit , we recommend not using the cool mode when the ambient temperature is higher than 35℃.

NOTE : Some pictures and information may vary from the final product . This is due to continual product improvement.

PRODUCT OVERVIEW

PRODUCT DIAGRAM

FEATURES

• Simple operation.
• Self-evaporative function with energy saving technology.
• Sleek design that seamlessly fits into any style home.
• Bright LED screen-indicates temperature and current mode.
• On / off timer function-allows you to choose when the unit operates.
• WIFI App control providing additional functionality.
• Three fan speeds.
• Four modes to suit your every need including : Cooling / Heating / Fan / Dry
• Silent running option , perfect for a restful night sleep.

WHATS INCLUDED

INSTALLATION

TOOLS REQUIRED

BEFORE STARTING INSTALLATION, PLEASE ENSURE YOU HAVE ALL SUITABLE EQUIPMENT AVAILABLE AND UNDERSTAND THE STEPS INVOLVED IN INSTALLATION. IF IN ANY DOUBT, PROFESSIONAL ADVICE SHOULD BE SOUGHT.
THE INSTALLER MUST ENSURE THAT THE PLANNED POSITION OF THE AIR CONDITIONER IS SUITABLE, AND THAT THERE ARE NO CABLES AND PIPES INSIDE THE WALL, AND NO OTHER OBSTRUCTIONS FOXED ON THE WALL, WHICH WOULD PRESENT A DANGER AND/OR PREVENT COMPLETION OF INSTALLATION.

INSTALLATION

This unit must be installed on an external wall, as it vents directly out of its rear.and ensure the wall is flat, solid and reliable.
Leave at least 10 cm of space to the left, right and base of the machine. At least 20cm of space must be left above the unit to help air flow smoothly and stay away from curtains, plants, faucets, furniture and others appliances etc.

Paste the supplied installation template paper in position on the wall, ensuring that the reference line is level using a spirit level.

The hole for the drainage pipe must be drilled using a 25mm Drill bit. Ensure the hole is at a downward angle (min 5 degrees) so that the water will drain correctly.

Use a 180mm core drill to drill the two holes for the units ventillation, ensuring that both the holes are aligned with the template.
Use the template to mark the position of the screws for the hanging rail, using a spirit level to ensure it is straight and level. Drill the marked holes using a suitable 8mm drill bit and insert wall plugs. Line the hanging rail with the holes, and fix the rail into position using the supplied screws.
Ensure that the hanging rail is securely fastened onto the wall, and that there is no risk of the unit tipping or falling.

Roll the plastic vent sheets into a tube and feed them from the inside into the holes previously made. Ensure the tubes sit flush to the interior wall.

Go outside and trim off the excess vent tube using a sharp knife, keeping the edge as neat as possible.

Insert the indoor fixing ring from the vent cover onto the indoor side of the air vent. Then fold the external vent cover in half. Attach the chains to each side of the vent cover, before sliding the cover outside through the vent hole.

Expand the external cover, before tightly fixing the chains by hooking onto the indoor fixing ring. This will hold the external cover firmly in position. Repeat for the second vent.

Once the chains are fitted and secure, any excess chain should be removed by cutting the chain.

Lift the unit onto the wall, align the hanging holes with the hooks on the hanging rail and gently rest the unit into place. At the same time, slide the drain pipe through the drainage hole.

NOTE:

1. 1st: please ensure that the backside of product is tightly attached on the wall to avoid additional vibration and noise.
2. 2nd : The end of the external water pipe must be placed in an open space or drain. Avoid damage or constriction to the drainage pipe to ensure the unit drains.

OPERATION

CONTROL PANEL

REMOTE CONTROL

The air conditioner can be controlled with the remote control. Two AAA- batteries are required.
NOTE: Further details of the functions can be found on the following page.

POWER

| Press the POWER button to turn the machine on or off.|
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MODE

| Press the MODE button to switch between cooling, heating, fan and dry modes.

FAN

| Press the FAN button to change between high, medium and low fan speeds

LED

| Press the LED button to open or close the LED background light of unit, it can be a choice for sleep

condition.

| Press the UP button to increase the desired temperature or timer duration
| Press the DOWN button to decrease the desired temperature or timer duration

SILENT

| Press it for silent mode, In Silent mode, noise will be lower, fan works in low speed, frequency is low.

SWING

| Press to turn the louver swing function on and off (only activated by the remote control & APP)

TIMER

| Press the TIMER button to set the automatic switch on/off.

FUNCTIONS

POWER

| ****

Press “POWER” to turn the unit On or Off.

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MODE| Press to change between the 4 different modes. The display will show the symbol for the mode currently selected.

COOLING

| The cooling function allows the air conditioner to cool the room and at the same time reduces air humidity. The desired temperature can be adjusted using the increase and decrease button between 16°C and 30°C. The fan speed can also be

adjusted using the speed button.

DRY

| Dry mode will extract moisture from the air, which will be drained outside using the installed drain pipe. the fan speed and the desired temperature cannot be adjusted in dry mode.
FAN| In fan mode the appliance will recirculate the air within the room, and will not cool, heat or dehumidify. The fan speed can be adjusted using the Speed button, But the desired temperature can not be set.

HEATING

| The heating function allows the air conditioner to heat the room.The desired temperature can be adjusted using the increase and decrease button between 16°C

and 30°C. The fan speed can also be adjusted using the speed button.

SILENT

| Silent mode can be activated from APP or the remote control, It can also be activated by pressing ” “+” ” on unit control panel at the same time. It will only operate in cooling or heating modes, the fan speed will change to low and noise will

be lower.

FAN SPEED| |

Press to change the fan speed between Low, Medium and High. The fan speed cannot be adjusted in Dry or Silent modes.

TIMER| The air conditioner contains a 24 hour timer, which can be used to either set a delayed start, or a set period of operation.
SHUTDOWN TIMER :

While the unit is running press the timer button, the display will flash “0” 5 times. After the 5th flash, use the up and down buttons to adjust the duration in 1 hour increments between 1 to 24 hours. When the timer has elapsed, the unit will shutdown automatically.

DELAYED START TIMER:

With the unit in standby, press the timer button, the display will flash “0” 5 times. After the 5th flash, use the up and down buttons to adjust the duration in 1 hour increments between 1 to 24 hours. After the timer has elapsed, the unit will start up in the same mode with the same settings as when it was turned off.

INCREASE AND DECREASE

| ****

Used within cooling and heating modes to adjust the desired temperature16-30°C. Also used while setting the timer to adjust the duration.

SWING MODE

| After machine turns on, press the “SWING” button, louver will swing continuously up and down; by pressing the button again the movement will stop and the louver remain in that position.

Swing mode can only be adjusted from the remote, and will initially be turned on by default. the

louver will close automatic once switch OFF the product.

COMPRESSOR PROTECTION

| There is a 3 minutes delay on power on. In order to protect the life of the compressor and electronic components please do not switch on the unit for at least 5 minutes after you turned the unit off.
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WIFI SETUP AND SMART FEATURES

WIFI SETUP

BEFORE YOU START

• Ensure your router provides a standard 2.4ghz connection.
• If your router is dual band ensure that both networks have different network names (SSID). The provider of your router / Internet service provider will be able to provide advice specific to your router.
• Place the air conditioner as close as possible to the router during setup.
• Once the app has been installed on your phone, turn off the data connection, and ensure your phone is connected to your router via WIFI.

DOWNLOAD THE APP TO YOUR PHONE
Download the ”SMART LIFE” app, from your chosen app store, using the QR codes below, or by searching for the app in your chosen store.

CONNECTION METHODS AVAILABLE FOR SETUP
The air conditioner has two different setup modes, Quick Connection and AP connection (Access Point). The quick connection is a quick and simple way to set the unit up. The AP connection uses a direct local WIFI connection between your phone and the air conditioner to upload the network details.
In Standby mode press and hold the speed button for 3 seconds (until you hear a bleep) to enter the wifi connection mode.
Please ensure your device is in the correct wifi connection mode for the connection type you are attempting, the flashing of the wifi light on your air conditioner will indicate this.

CHANGING BETWEEN CONNECTION TYPES
To change the unit between the two wifi connection modes, hold the Speed button for 3 seconds.

REGISTER THE APP

SETTING UP YOUR HOME WITHIN THE APP
SMART LIFE is designed so it can work with a large number of compatible smart devices within your home . It can also be set up to work with multiple devices within different houses As such during the setup process , the app requires that different areas are created and named to allow easy management of all your devices . When new devices are added , they are assigned to one of the rooms you have created.

CREATING ROOMS

CONNECTING USING QUICK CONNECTION
Before initiating the connection, make sure the unit is in standby mode, with the WIFI light flashing twice per second. If not follow the instructions for changing the connection mode. Also ensure your phone is connected to the wifi network. (We advise turning mobile data off during setup)

CONNECTING USING AP MODE (ALTERNATIVE METHOD)
Before initiating the connection, make sure the unit is in standby mode, with the wifi light flashing once per second. If not follow the instructions for changing the wifi connection mode. Also ensure your phone is connected to the wifi network. (We advise turning mobile data off during setup)

CONTROLLING YOUR DEVICE THROUGH THE APP

THE HOME SCREEN

Each device has its own entry on the home screen to allow the user to either quickly turn the unit on or off, or to enter the device screen to make other changes.

DEVICE SCREEN

The device screen is the main control screen for the air conditioner, providing access to the controls to amend the functions and settings .

Note: Due to continuous development of the app, the layout and available features may be subject to change.

SMART SCENES
Smart Scenes is a powerful tool providing the option to customise the operation of the air conditioner based both on conditions within the room and outside influences. This gives the user the option of specifying much more intelligent actions. These are split into two catagories Scene and Automation.

SCENE
Scene allows for a one touch button to be added to the Home screen. The button can be used to change a number of settings in one go, and can change all the settings within the unit. A number of scenes can easily be setup, allowing the user to easily change between a number of preset configurations.

Below is an example of how to set up a scene:

AUTOMATION

Automation allows an automatic action to be set up for the device. This can be triggered by the Time, indoor temperature, humidity of the room, weather conditions, and a range of other influences.

ME
The profile tab gives you the option to edit both your detail, and use the added features of the unit.

CHANGING THE NAME OF YOUR DEVICE

When in any of the device screens further settings for the device can be accessed, by pressing on the three dots in the top right hand corner. The top option within this allows you to change the name of the device to something relevant to the use of the product, such as “Living Room Air Conditioner”. Within the menu, you also have the option of setting up a pattern lock or change your password.

DEVICE SHARING
This allows you to share access to the controls of your air conditioner with friends and family. In page “Home Management”, select “My home”, you could “Add Member”
there to share access to the controls of your air conditioner with friends and family, pls refer to the left picture.

INTEGRATION
This allows the unit to be integrated with your favourite home automation hardware such as Google Home and the Amazon Echo. Select “More Services”, you could integrate with third-party voice services, pls refer to the left picture.

TROUBLESHOOTING

Do not repair or disassemble the air conditioning. Unqualified repair will invalidate the warranty and may lead to failure, causing injuries and property damage. Only use it as directed in this user manual and only perform operations advised here.

The air conditioner does not work

| There is no electricity.| Check the unit is plugged in, and the socket is working normally.
The ambient temperature is too low or too high.| Only use to use the machine with a room temperature between 7 and 35°C.
In cooling mode, the room temperature is lower than the desired temperature; in heating mode, the room temperature is higher than the desired temperature.|

Adjust the desired room temperature.

In dehumidification (dry) mode, the ambient temperature is low.| Ensure that the room temperature is above 17°C for dry mode.
There is direct sunlight.| Use curtains to reduce heat from the sun.

The cooling or heating effect is poor

| Doors or windows are open; there are a lot of people; or in cooling mode, there are other sources of heat (e.g. fridges)| Close doors and windows; increase air conditioning power
The filters screen is dirty.| Clean or replace the filter screen.
The air inlet or outlet is blocked.| Clear obstructions; make sure the unit is installed as per the instructions

The air conditioner is leaking

| The unit is not straight| Use a spirit level to check the unit is horizontal, if not remove from the wall and Straighten.
The drain pipe is blocked| Check the drain pipe to ensure it is not blocked or constricted.
Compressor does not

work.

|

Overheat protection operational .

| Wait for 3 minutes until the temperature is lowered, and then restart the machine.

The remote control does not work.

| The remote control is not aligned with the direction of the remote-control

receiver.

| Let the remote control get close to the air conditioner, and make sure that the remote control directly faces to the direction of the remote-control receiver.
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Batteries poor.| Replace batteries.

If problems not listed in the table occur or recommended solutions do not work, please contact the service centre.

ERROR CODES

Fault

Code

| ****

Fault Description

| Fault

Code

| ****

Fault Description

---|---|---|---
F1| Compressor IPM error| P6| Coil tube overload protection
F2| PFC/IPM error| P7| Defrost protection on coil tube
F3| Compressor start error| P8| Zero-crossing fault detection
F4| Compressor running out of step| PA| Return air sensor temperature abnormal protection
F5| Location detection loop failure| PE| Abnormal refrigerant circulation
F6| PCB communication error| PH| Exhaust temperature protection
F8| Sensor on suction pipe error| E0| Sensor on suction pipe error
FA| Phase current overcurrent protection| E1| Temperature sensor error
FL| Water-full protection| E2| Sensor error on indoor coil tube
P1| Over-heat protection on top of compressor| E3| DC fan Feedback failure
P2| Dc bus voltage Undervoltage protection| E5| Water-splash motor error
P3| AC Input voltage protection| E8| Fan feedback fault
P4| AC over-current protection| EE| EE error
P5| AC undervoltage protection|  |

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