inCompass Ipsos MediaLink for Mac OS Installation Guide

inCompass Ipsos MediaLink for Mac OS

Product Information

• Ipsos MediaLink for Mac OS
  Ipsos MediaLink is a software application designed for Mac OS that allows users to collect and send data from their device. It supports several internet browsers, including Apple Safari, Mozilla Firefox, Google Chrome, and Microsoft Edge (version 79 orhigher).

Installation Guide

Follow the step-by-step instructions below to install and set upIpsos MediaLink on your Mac OS:

1. Click on the link provided via email to begin the installation.
2. The link will open in your default browser app (e.g. Safari).
3. Wait for the installer to load.
4. In the bottom dock, click on ‘Applications’ in the side menu.
5. Select ‘Ipsos MediaLink’ from the list.
6. Click the ‘menu’ icon (three dots / cogwheel) and click ‘Open’. Repeat this step if necessary to see the ‘Open’ option.
7. Ipsos
8. MediaLink will now detect your installed and supported internet browsers.
9. If you are using Apple Safari, trust the Apple Safari extension and click ‘Next’ in the setup window.
10. If you have Mozilla Firefox installed, trust the Mozilla Firefox extension and click ‘Next’.
11. If you have Google Chrome installed, install the Google Chrome extension. Note that you may need to follow a ‘Quick Tip’ on page 9 to make the extension visible. Click ‘Next’ after enabling the extension.
12. If you have Microsoft Edge (version 79 or higher) installed, install the Microsoft Edge extension. Please allow extensions from other stores if prompted. Click ‘Finish’ when the Ipsos MediaLink extension is added to Microsoft Edge.
13. If you are using a third-party web browser not supported by Ipsos MediaLink, please contact us as this may affect the data collection and sending process.
14. If you use Google Chrome, make sure to make the Ipsos MediaLink extension visible. Click on the extensions icon on the right of the address bar, then click on the pin icon next to ‘Ipsos MediaLink’.
15. You are all set! In the Ipsos MediaLink app, you can click the ‘Upload’ button to send data. The app can be accessed from the Mac OS Menu Bar or through browser extensions.

Installation Guide for Ipsos MediaLink for Mac OS

• These instructions/images may vary depending on the configuration of your device.
•  This installation will take a few minutes to complete so please do take the time to complete each step in this guide to get the best experience.
• Please be mindful that the previous app named ‘inCompass’ has now been rebranded to the new & latest ‘Ipsos MediaLink’ app.

Step #1

• Please click on the link we have provided to you via Email to begin.
• This will open in your default browser app. For demonstration purposes, we are using the pre-installed’Safari’ browser.
• On the website that loads, click ‘Download for Mac’

Step #2

• Please click the ‘downloads’ icon
•  Double click on the .dmg file you downloaded

The installer will begin to load.

Step #3
The installer requires you to:

• Simply drag and drop the ‘Ipsos MediaLink’ icon into the
  ‘Applications’ folder icon

Now please close this window (red circle icon – top left) Step #4

• Now open the ‘Finder’ application (available in the bottom dock)

1. On the side menu, click on ‘Applications’
2.  Select by clicking once on ‘Ipsos MediaLink’
3. Click the ‘menu’ icon (three dots / cogwheel) and click ‘Open’ You may need to do this twice to get the option to ‘Open’

• In the popup, tap ‘Open’

Step #5

Ipsos MediaLink will now launch.

• Ipsos MediaLink will request notification permission, please tap ‘Options’ and select ‘Allow’.
• Please enter your email address (that you registered with on the Panel) and tap ‘Register’. If this does not work for you, please contact us so we can help provide assistance.

Step #6
Please read & accept the following:

• Terms and Conditions
• Privacy Policy

Step #7 Install web browser extensions
Ipsos MediaLink will now detect your installed & supported internet browsers.

Note
‘Trust Safari Extension’ may not be displayed if Ipsos MediaLink has already completed this.

• Please click ‘Next’.

Step #8
Trust Apple Safari Extension

• Click ‘Open Preferences’, this will open Safari’s extension settings.
• Please enable the ‘MediaLink Desktop Extension’ and click ‘Turn On’

The extension is now enabled, please return back to the Ipsos MediaLink setup window and click ‘Next’.

Install Mozilla Firefox (if installed)

• Click ‘Install Firefox Extension’, this will open the Firefox browser app.
• Mozilla Firefox will open our browser extension download page. On this page, to start the download, click the button: ‘Click Here if your Extension doesn’t install automatically’.
• When the prompt appears, tap ‘Continue to Installation’ and click ‘Add’.

The extension is now enabled, please return back to the Ipsos MediaLink setup window and click ‘Next’.

Install Google Chrome Extension (if installed)

Click ‘Install Chrome Extension’, this will open the Chrome browser app.

When our Chrome extension page has loaded, click ‘Add to Chrome’ and then ‘Add Extension’

Note

• By default, Google Chrome does not make the extension visible, please see ‘Quick Tip’ (page 9) to make the extension visible.
• The extension is now enabled, please return back to the Ipsos MediaLink setup window and click ‘Next’.

Step #11

• Install Microsoft Edge Extension (if installed)

Note : Microsoft Edge (supported version 79 or higher) will install the Ipsos MediaLink extension from the Chrome Web Store.

• Click ‘Install Edge Extension’, this will open the Edge browser app.

When our extension page has loaded, you may need to ‘Allow extensions from other stores’ before you can add any browser extension to Edge.

• Along the top click ‘Allow extensions from other stores’
• Click ‘Allow’ to confirm.

Once done, please see the next page to Add the extension to Edge.

When our extension page has refreshed, you should see the Add to Chrome button:

• Please click ‘Add to Chrome’ and then ‘Add Extension’.

The Ipsos MediaLink extension is now added to Microsoft Edge.
Please return back to the Ipsos MediaLink setup window and click ‘Finish’.

IS YOUR MAIN BROWSER NOT SAFARI, FIREFOX, CHROME OR EDGE?
Please do contact us if you are using a third-party web browser which we do not support as this may affect the data that is collected & sent from your device.
Below are the browsers we do support:
Apple Safari
Mozilla Firefox
Google Chrome
Microsoft Edge

Quick Tip

If you use Google Chrome browser, be sure to make the Ipsos MediaLink extension visible!

• To begin, please open your Google Chrome application

1. On the right of the address bar, click the extensions icon
2. Now on the right of ‘Ipsos MediaLink’ please click on the pin icon

Now when you visit websites, you will see the Ipsos MediaLink extension present.

YOU’RE ALL SET
You should now see ‘Configured’ shown when you open the app.

Menu Bar: 1 x Ipsos MediaLink icon

Extension Icon s:

• Chrome (Hidden) – see ‘Quick Tip’ on page 9 to make this visible.
• Edge (Visible)
• Firefox (Hidden) – expected behaviour of browser.
• Safari (Hidden) – expected behaviour of browser.

Displayed in the Ipsos MediaLink app
In the app, you can click the ‘Upload’ button to send data

Mac OS Menu Bar

Browser Extensions

Read User Manual Online (PDF format)

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