Bissell 3423 Revolution HydroSteam Pet Carpet Cleaner User Manual

Bissell 3423 Revolution HydroSteam Pet Carpet Cleaner

Product Information

The Upright Carpet Cleaner with Steam 3423 Series is a versatile cleaning appliance designed to effectively clean carpets. It features a handle with fingertip controls, a clean water tank with a carry handle, a dirty water tank with a carry handle, a spray trigger, a machine carry handle, mode indicator lights, a Quick ReleaseTM cord wrap, and a recline pedal. The package also includes a hose & tool, tools, a trial formula, and a bag (contents may vary by model).

Product Usage Instructions

Assembly

• Remove the clean tank from the upper body. Ensure that the upper body is level with the lower body. Tip in the upper body and slide it into the lower body from the back as shown.
• Insert the handle into the machine until it clicks into place.
• Insert the clean tank into the machine until it clicks into place.

Controls and Cleaning Modes

• Fingertip Controls: Use these controls to operate the machine.
• Mode Switch: Switch between Steam Pretreat, SteamWash Max Clean, and Quick Dry modes. The selected mode will appear on the foot display.
• Power: Use this button to turn the machine ON and OFF.
• Steam Pretreat Mode: Use this mode to loosen tough stains before removing them with the SteamWash Max Clean mode.
• SteamWash Max Clean Mode: Use water, formula, and steam to thoroughly clean your carpet.
• Quick Dry Mode: Use this mode for a quick clean using water and formula. Carpets will dry in about 30 minutes.

Filling the Clean Water Tank

1. Choose your desired formula. Scan the QR code with your smartphone camera or visit BISSELL.com for formulas.
2. Lift the tank to remove it from the machine and flip open the lid.
3. Choose the appropriate fill lines (large or small area) according to your needs.
4. Add the BISSELL formula to the formula fill line.
5. Close the lid until it clicks and reinstall the clean tank. It will click into place.

Compatible formulas include: Clean + Refresh, PET Stain & Odor, PRO MAX, Clean

• Protect, PET PRO OXY Urine Eliminator, Oxy Boost, Pet Oxy Boost, Simply Carpet Deep Clean, Clean + Allergen, Pro Oxy Deep Clean

Product Overview

The UPRIGHT CARPET CLEANER WITH STEAM 3423 SERIES comes with a handle with fingertip controls, clean water tank carry handle, clean water tank, formula and steam spray trigger, dirty water tank carry handle, Quick ReleaseTM cord wrap, machine carry handle, recline pedal, dirty water tank, and mode indicator lights.

Product Important Safety Instructions

Before using the appliance, read all the instructions carefully. Ensure that the appliance is grounded and plugged into an outlet that is correctly installed and grounded according to local codes and ordinances. The model is for household use only. Commercial use of this unit voids the manufacturer’s warranty.

What’s in the Box

The standard accessories that come with the product are Upper Body and Lower Body with Clean Water Tank, Dirty Water Tank, Handle, Hose & Tool, Tools, Trial Formula, and Bag (varies by model).

Product Assembly

To assemble the product:

1. Remove clean tank from upper body. Ensure upper body is level with lower body. Tip in upper body and slide into lower body from the back as shown.
2. Insert handle into machine until it clicks into place.
3. Insert clean tank into machine until it clicks into place.

Product Controls and Cleaning Modes

The product has Fingertip Controls and Foot Display & Cleaning Modes. The Mode Switch selects between Steam Pretreat, SteamWash Max Clean, and Quick Dry modes. The mode selection appears on the foot display. The Power button turns the machine ON and OFF. Steam Pretreat Mode loosens tough stains before removing them with SteamWash Max Clean mode. SteamWashTM Max Clean Mode uses water, formula, and steam to clean your carpet. Quick Dry Mode uses water and formula for a quick clean. Carpets will dry in about 30 minutes.

Filling the Clean Water Tank

To fill the clean water tank:

1. Choose your formula. Compatible formulas include Clean + Refresh, PET Stain & Odor, PRO MAX, Clean + Protect, PET PRO OXY Urine Eliminator, Oxy Boost, Pet Oxy Boost, Simply Carpet Deep Clean, Clean + Allergen, Pro Oxy Deep Clean. Scan the QR code with your smartphone camera or visit BISSELL.com for formulas.
2. Lift the tank to remove it from the machine. Flip open the lid.
3. Choose large or small area fill lines to suit your needs.
4. Add BISSELL formula to the formula fill line.
5. Close the lid until it clicks. Reinstall the clean tank. It will click into place.

Product Overview

1. Handle with Fingertip Controls

2. Clean Water Tank Carry Handle

3. Clean Water Tank

4. Dirty Water Tank Carry Handle

5. Machine Carry Handle

6. Dirty Water Tank

7. Mode Indicator Lights

8. Accessory Hose Door

9. HydroSteam Bar

10. EdgeSweep® Brushes

11. Formula & Steam Spray Trigger

12. Quick Release™
    Cord Wrap

13. Recline Pedal

Meet your new BISSELL product!
Go to support.BISSELL.com for a comprehensive walkthrough of your new purchase, including videos, tips, support, and more. Want to get started right away? This guide has all the information you need to set up your new product. Let’s take a look…

IMPORTANT SAFETY INSTRUCTIONS

WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

• Do not leave appliance when it is plugged in. Unplug from outlet when not in use and before servicing.
• Use indoors only.
• Do not immerse. Use only on carpet moistened by cleaning process.
• Always install float before any wet pick-up operation.
• Use only cleaning products intended for use with this appliance to prevent internal component damage. See the Cleaning Formulas section of this guide.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Do not use for any purpose other than described in this user guide. Use only manufacturer’s recommended attachments.
• Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water; do not attempt to operate it and have it repaired at an authorized service center.
• Do not pull or carry by cord, use cord as a handle, close door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts of the appliance and its accessories.
• Turn OFF all controls before plugging or unplugging appliance.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
• Unplug from outlet before filling, rinsing or cleaning.
• Do not turn over the steam-cleaning nozzle, or touch the surface of the nozzle when using the steam-cleaner.
• Do not apply steam directly to any person or animal.
• Do not touch the steam cleaning nozzle or adjacent surfaces when steam-cleaning or when the nozzle is heated.
• Risk of injury from moving parts. “Brushes” may start unexpectedly. Unplug before cleaning or servicing.
• Do not turn your appliance ON until you are familiar with all instructions and operating procedures.
• Keep appliance on a level surface.
• Do not leave steam cleaner unattended.
• Liquid must not be directed towards equipment containing electrical components.
• Do not use appliance in an enclosed space filled with vapors given off by oil-based paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.
• Do not use to pick up toxic material (chorine bleach, ammonia, drain cleaner, etc.)
• Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
• Plastic film can be dangerous. To avoid danger of suffocation, keep away from children.
• Connect to a properly grounded outlet only. See grounding instructions. Do not modify the three-prong grounded plug.
• Unplug before connecting Turbo Brush.
• Do not carry the appliance while in use.

WARNING

Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you aren’t sure if the outlet is properly grounded. DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is designed for use on a nominal 120-volt circuit, and has a grounding attachment plug that looks like the plug in the illustration. Make certain that the appliance is connected to an outlet having the same configuration as the plug. No plug adapter should be used with this appliance.

GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-grounding conductor and a grounding plug. It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.

SAVE THESE INSTRUCTIONS
THIS MODEL IS FOR HOUSEHOLD USE ONLY. COMMERCIAL USE OF THIS UNIT VOIDS THE MANUFACTURER’S WARRANTY.

IMPORTANT INFORMATION

• To reduce the risk of a leaking condition, do not store where freezing may occur. Damage to internal components may result.
• Brush roll continues to turn while product is turned ON and handle is in use. To avoid damage to carpet, rugs, furniture and flooring, avoid tipping cleaner or setting it on furniture, fringed area rugs, or carpeted stairs during tool use.
• With brush roll on, do not allow cleaner to sit in one location for an extended period of time, as damage to floor can result.

What’s in the Box

Standard accessories may vary by model. To identify what should be included with your purchase, please refer to the “Carton Contents” list located on the carton top flap.

1. Upper Body and Clean Water Tank
2. Lower Body with Dirty Water Tank
3. Handle
4. Hose & Tool Bag
5. Tools (vary by model)
6. Trial Formula

Assembly

Go to support.BISSELL.com for assembly videos.

1. Remove clean tank from upper body. Ensure upper body is level with lower body. Tip in upper body and slide into lower body from the back as shown.| 2. Insert handle into machine until it clicks into place.| 3. Insert clean tank into machine until it clicks into place.
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Controls and Cleaning Modes

Fingertip Controls

Mode
Switch between Steam Pretreat, SteamWash Max Clean, and Quick Dry modes. Mode selection appears on the foot display.
Power
Turn the machine ON and OFF.

Foot Display & Cleaning Modes

Steam Pretreat Mode
Loosen tough stains before removing with SteamWash Max Clean mode.
SteamWash™ Max Clean Mode
Use water, formula and steam to clean your carpet.
Quick Dry Mode
Use water and formula for a quick clean. Carpets will dry in about 30 minutes.

Filling the Clean Water Tank WARNING

This machine is compatible with BISSELL® formulas made for upright carpet cleaners. Always use genuine BISSELL formulas for your machine. Our formulas are specially designed in our lab to work with your machine and deliver professional-style results. Other formulas may harm the machine.

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1. Choose your formula.* Scan the QR code with your smartphone camera or visit BISSELL.com for formulas.| 2. Lift tank to remove from machine. Flip open lid.| 3. Choose large or small area fill lines to suit your needs.
4. Add  warm tap water (140°F/60°C max) to water fill line.  Do not use boiling water. Do not heat water in microwave.| 5. Add  BISSELL formula to formula fill line.| 6. Close lid until it clicks. Reinstall clean tank. It will click into place.
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Compatible formulas include:  Clean + Refresh, PET Stain & Odor, PRO MAX, Clean + Protect, PET PRO OXY Urine Eliminator, Oxy Boost, Pet Oxy Boost, Simply Carpet Deep Clean, Clean + Allergen, Pro Oxy Deep Clean

TankWARNING  To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL cleaning formula intended for use with this machine.

Three Modes of Cleaning

Visit support.BISSELL.com for how-to videos

Startup

• This appliance is primarily a carpet cleaner with a steam-cleaning feature.
• Remove any solids and use a dry vacuum cleaner over area before using your deep cleaner.
• To prevent damage to Berber carpets, avoid repeated strokes in the same area. Before cleaning area rugs, check the manufacturer’s tag and test an inconspicuous spot on the rug for colorfastness. Do not use on silk or delicate rugs.
• Stay off carpet until dry.

1. Plug into a properly grounded outlet. Press power button on handle to turn ON.

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2. Water heater will turn on. Machine defaults to Steamwash Max mode with brush rolls and vacuum motor on. Foot icon will blink and turn solid when heater is ready to make steam (<60 seconds).

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Pretreat with Steam
Loosen tough stains before removing with SteamWash Max Clean mode. Brush rolls and vacuum motor will shut off in this mode.

1. Press mode button until Pretreat icon is illuminated. Icon will blink until heater is ready to make steam.| 2. Press recline pedal to recline machine.  Pull trigger to release steam and move machine forward and back over stain for 20 seconds.| 3. After steam pretreat, press mode button to clean the stain in SteamWash Max mode.
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SteamWash™ Max Clean Mode
Use water, formula, and steam to clean your carpet. Steam is present but not visible in this mode.
Carpets will dry in about 8 hours.

1. Press mode button until SteamWash Max Clean icon illuminates on foot. When ready, indicator light will stay illuminated.| 2. Press recline pedal to recline machine.  Pull trigger to dispense water, formula, and steam. While holding trigger, make two “wet passes,” moving machine forward and back across carpet.| 3. Release trigger and make “dry passes” by pushing machine forward and back across carpet until water can no longer be seen in nozzle.
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Quick Dry
Water and formula for a quick clean. Carpets will dry in about 30 minutes.

1. Press mode button until Quick Dry icon illuminates on foot.
2. Press recline pedal to recline machine. Pull trigger to dispense water and formula. While holding trigger, make two “wet passes,” moving the machine forward and back across carpet.
3. Release trigger and make “dry passes” by pushing machine forward and back across carpet until water can no longer be seen in nozzle.

Cleaning with the Hose and Tool

For information on all tools, refer to the Tool Instructions insert.

Note:  Only water and formula flows through hose and tool, not steam.

Attaching the Hose

1. Lift accessory hose door on top of foot on the front of machine. Flip door toward machine to open.| 2. Insert hose until it clicks into place. Be sure colored hose release clip is facing out, away from machine.Attach tool to end of hose.
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2-in-1 Upholstery Tool

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Dry Suction Channel

| Wet Suction Channel
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1. Switch between Dry and Wet settings and turn machine ON.| 2a. Dry Cleaning Vacuum up debris from carpet or upholstery.| 2b. Wet Cleaning Hold down trigger to activate spray. Release trigger and suction up the stain.

Cleaning the 2-in-1 Upholstery Tool

1. Twist dirt cup to open. Empty into a garbage bin.| 2. Rinse dirt bin. Let dry completely before reinstalling.
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3” and 6” Tool

1. Point tool above spot or stain and press spray trigger.| 2. Release spray trigger and gently scrub the stain.
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After-Cleaning Care

For more helpful maintenance tips, check out support.BISSELL.com.

Emptying the Dirty Water Tank
Note:  When the tank is full, the float will shut off suction and emit a high-pitched sound indicating it is time to empty your tank.

1. To release dirty water tank, press down on tank handle and tilt tank toward you.| 2. Remove tank and carry to disposal area.| 3. Unlock by rotating handle back.
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4. Grab lid in recessed area on both sides and pull up to remove.| 5. Empty dirty water into utility sink.Reinstall lid and rotate handle forward to lock in place.| 6. Reinstall tank.  Insert bottom first. Then, tilt tank toward machine and push top in until it clicks into place.
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Cleaning the Machine

Nozzle may be HOT. Let machine cool before touching.

1. Place fingertips into grips on both sides of nozzle. Press release buttons with thumbs and rotate nozzle to remove.| 2. Open hose door. Rinse nozzle with warm water. Remove debris with clean out tool.  Note: Parts are not dishwasher or automatic washing machine safe.| 3. If brush roll chamber is dirty, clean with a cloth.
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4. Check steam bar for clogs. Wipe underside of steam bar with a wet towel or manually remove visible clogs if necessary.| 5. Let nozzle dry before reassembling. Reinstall nozzle by first lining up tabs with grooves of foot. Rotate nozzle back into place until you feel two clicks.
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WARNING  To reduce the risk of injury, do not touch the steam cleaning nozzle or adjacent surfaces when steam-cleaning or when the nozzle is heated.

Using the Rinse and Storage Tray (select models)

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1. There are 2 hooks on each side of part A that hook under part B. Press B down onto

A. The water cup (C) can be stored on the side of the tray.

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2. Place machine on tray and open hose door on foot.

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3. Fill rinse cup with fresh tap to the fill line printed on cup. Pour water into tray as shown.

4. With hose tool door open, recline machine and press power button to turn ON. Run for 6-8 seconds to rinse brush rolls.| 5. Close hose tool door. Press power button to turn ON and run until all water is picked up. Repeat steps 3-4 until foam is completely rinsed. Press power button to turn machine OFF.
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Storing Your Machine
Once your cleaning is complete, make sure both the dirty and clean water tanks are emptied, rinsed out, and dried before the next use. Wrap cord around cord wrap for storage. Store machine in a protected, dry area.

Replacing the Belts and Brush Rolls

Scan the QR code for a how-to video.

1. Unplug machine and remove both tanks. While reclined, lay machine on its front.| 2. Remove belt cover. Use Phillips-head screwdriver to remove three screws.| 3. Use Phillips-head screwdriver to remove two screws. Then remove brush roll assembly by unhooking belt.
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4. If flat belt is broken, place a new belt around red pulley. Stretch belt toward back of machine and around metal shaft.| 5. If brush roll belts or brush roll assembly is broken, replace with new brush roll assembly.| 6. Reinstall brush roll assembly, making sure to loop belt over the shaft. Reinstall belt cover.
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Troubleshooting

Visit support.BISSELL.com or scan the QR code with your smartphone camera for troubleshooting.
Note:  Any other servicing should be performed by an authorized service representative.

Warranty

Limited 5-year warranty, may vary by state. Visit support.BISSELL.com or call 1-800-237-7691 for complete warranty information.

WARNING: To reduce the risk of injury, do not touch the steam cleaning nozzle or adjacent surfaces when steam-cleaning or when the nozzle is heated.

We’re Waggin’ Our Tails!
BISSELL proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets. When you buy a BISSELL® product, you help save pets, too. We’re proud to design products that help make pet messes, odors, and pet homelessness disappear.
Visit BISSELLsavespets.com to learn more.

But wait, there’s more!
Join us online for a complete guide to your new product, including troubleshooting, product registration, parts, and more.
Go to support.BISSELL.com

References

• BISSELL® | Vacuum Cleaner, Carpet Cleaner, Steam Cleaner and Parts
• BISSELL® Pet Promise
• Support Home Page

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