Hakuna 1100 Series Patio Pet Door Instruction Manual
- June 12, 2024
- Hakuna
Table of Contents
Patio
Pet Door
Product codes:
1129, #1130, #1131, #1142, #1144, #1146
IMPORTANT! READ AND FOLLOW THESE
INSTRUCTIONS CAREFULLY AND KEEP FOR FUTURE REFERENCE.
INSTALLATION INFO
WARNINGS
WARNING
Please read these cautions and notes carefully before attempting installation.
For any questions or concerns, contact Customer Support at
www.hakunapets.com/help.
If your home has children as well as pets it is important to remember that
children can misuse the pet door and gain access to potential hazards on the
other side. You may contravene municipal laws and be found guilty of an
offence if there was a swimming pool on the other side of the pet door. You
are further advised to be very alert to any future hazards which may occur
from time to time on the other side of the pet door such as garden chemicals
or insecticides which, even if only put down for a few minutes, would be
dangerous to children.
Remember that any closing panel or lock provided by Perma Products with this
product is for simple convenience and is certainly not a security device.
Furthermore we will not be responsible or liable for unintended use or misuse.
Please remember it is you the purchaser who must at all times be aware of what
you have allowed access to by the installation of this pet door. Please remain
vigilant throughout the life of this product as it is you the purchaser who is
responsible for any oversight this installation creates.
CAUTION
Before you install this door you must check all your building codes or body
corporate rules that could affect the installation of a pet door. You should
also check with a qualified builder or trades person that the installation you
intend is suitable and safe within the chosen location.
This is neither a fire door or security door and it is imperative that you the
purchaser consider any risks that may be created both inside and outside after
installation of your pet door.
Please remember to consider future risks that could be brought about by
changes elsewhere on your property.
It is up to the user to take active steps to reduce risks of damage during
adverse weather conditions including but not limited to storms or heavy
downfalls. This includes manually locking the Pet Door, ensuring adequate
measures are taken to ensure your pets safety and sealing the area ensuring
the safety of the surrounds.
NOTE
Keep these warnings and cautions with any other important documents in your
home and give them to any new owner, tenant or guest so that they too can be
made aware of the responsibilities that come with having a pet door within the
premises. Template is to be used only as a guide, ensure all measurements and
alignment is correct.
Ensure the suitability of location before installation of pet door. If
installing into a sliding door, check pet door does not interfere with door
operation or any other doors.
INSTALLATION
Step 1.
Lift latches and twist to unlock.
Step 2.
Insert pet door into sliding door track and slide up to extend, ensure a firm
grip on door when extending/ retracting. Letting the top frame retract without
guidance will cause damage to the door.
Note: Frame will require Silicon to be sprayed inside of the tracks over
time to ensure smooth function.
Step 3.
Once extended to fit into sliding door frame, twist and clip down latches to
lock.
Note: DO NOT over tighten the latches as this will cause damage to the door.
Latches are only required to be firm when locking the door in place.
Step 4.
Secure pet door in place by sliding door flush up against pet door frame edge.
Note: Ensure sliding door is level, most doors will have adjustment
screws to achieve this.
PATIO PET DOOR ACCESSORIES
Use with Weather Resistant Panels
Keep your home protected from elements with Weather Resistant Panels.
Easy to install, simply slide the Weather Resistant Panels into the Patio Pet
Door runners.
Note: Install Weather Resistant Panels before installing Extensions.
Sold separately.
Small – #2852
Medium – #2853
Large – #2854
SCAN ME
For spare parts info
Additional Height Extensions
Extend the height of the Patio Pet Door by 100mm / 4” for extra tall doorways
or increase flap height for bigger pets.
Easy to install, simply slide on top or bottom of door and use two screw
points to secure.
Note: Maximum of 3x Extensions can be used together.
Flap Adjustment & Replacement
-
Remove the screws at the top of the frame securing the flap
-
Using a flat head screwdriver, pry open the metal strip/bar that clasps the flap in place
-
Insert/adjust flap position in frame
-
Push down the strip/bar to clasp the flap in place and secure with screws
SCAN ME
For spare parts info
SCAN ME
For installation video
TRAINING
Before starting your training, assess whether your dog would be more motivated to come inside through the pet door or go outside through it. If your dog loves being inside the house, you should start this training with them outside. If they’re always excited to get outside, start with them inside the house.
- With your dog on one side of the pet door and you on the other, lift the flap of the pet door all the way up and call them, using an excited voice. Hold treats or your dogs favourite toy so they can see them on the other side of the pet door. Reward any attempt to come towards or through the door with lots of verbal encouragement, but don’t let them have the treat until they make it the whole way through. If your dog is hesitating or nervous to approach after trying this step, take a break and come back to it later.
- When they come all the way through, praise and reward them. Then, leaving them where they are, go to the other side of the pet door, lift the flap and repeat the same exercise. Do a few repetitions going each way, then take a break. This training can be both stressful and exciting for your dog, so you should do short sessions to avoid burning them out or causing them to become distressed.
- After your dog has had a break, repeat the exercise. If they’re coming through with no hesitation, repeat the exercise holding the flap up only halfway. Your dog may be distressed by feeling the flap touching them, use lots of verbal encouragement to guide them through the door and reward them if they do go all the way through.
- Once they’re going through with the flap halfway up, continue doing short sessions with them, gradually lifting the flap up less and less, until your dog is pushing through the door on their own.
- Now try to get them to do it on their own. You can do this by leaving them on one side of the door and scattering some treats or leaving their favourite toy on the other side of the door. Repeat this for a few sessions until your dog goes through without any verbal encouragement or reward.
WARRANTY CERTIFICATE
Congratulations! You have made an excellent choice of this quality product.
Our commitment to quality also includes our service. Should you, contrary to
expectations, experience defects due to manufacturing faults, we will provide
you with a warranty against defects as follows:
WARRANTY
The product is guaranteed to be free from defects in workmanship and parts for
a period of 1 year from the date of purchase. Defects that occur within this
warranty period, under normal use and care, will be repaired, replaced or
refunded at our discretion. The benefits conferred by this warranty are in
addition to all rights and remedies in respect of the product that the
consumer has under the Competition and Consumer Act 2010 and similar state and
territory laws. Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and for compensation for any other reasonably foreseeable loss
or damage.
You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major
failure.
PROOF OF PURCHASE
This warranty is valid for the original purchase and is not transferable.
Please keep your purchase docket, tax invoice or receipt as the best proof of
purchase, and as proof of date on which the purchase was made.
EXTENT OF WARRANTY
This warranty is limited to defects in workmanship or parts. All defective
products or parts will be repaired or replaced.
This warranty does not cover consumable items.
NORMAL WEAR AND TEAR
This warranty does not cover normal wear and tear to the products or parts.
EXCLUSIONS
This warranty does not cover:
-
Any defects caused by an accident, misuse, abuse, improper installation or operation, lack of reasonable care, unauthorised modification, loss of parts, tampering or attempted repair by a person not authorised by the
distributor. -
Any product that has not been installed, operated or maintained in accordance with the manufacturer’s operating instructions provided with the product.
-
Any product that has been used for purposes other than domestic use.
TO MAKE A CLAIM
If a defect in the goods appears within 1 year, you are entitled to claim a
warranty.
Please contact after sales support via the link below:
www.hakunapets.com/contact-us
Please ensure that you have a copy of proof of purchase so that we are able to
respond as quickly and efficiently as possible.
Thankyou !
for making a purchase with Hakuna Pets.
Providing our customers with a positive experience is our #1 priority and we
value your feedback.
If you have anything less than 5 star satisfaction or you require any assistance with spare parts please contact us directly at: www.hakunapets.com /contact-us