HELITE Airbag e-GP Air Electronic User Guide

June 12, 2024
HELITE

HELITE Airbag e-GP Air Electronic User Guide
HELITE Airbag e-GP Air Electronic

In order to correctly use your product, please read this user guide carefully.

It concerns the e-GP AIR airbag (GP-AIR ELECTRONIC) made by Helite and using an electronic trigger system. This airbag is PPE (Personal Protective Equipment). This user guide may change over time, please refer to the user guide page on the helite.com website for the latest version. The pictures and images used in this user guide are not contractual and can be modified without any prior notification. Please make sure to store your user guide in a safe place.

WARNINGS

  • The user must ensure that the airbag is functioning properly before using it.
  • Improper use of the airbag can dangerously reduce its performance or even prevent it from functioning.
  • The airbag is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the airbag system.
  • The airbag has been designed to be used only for motorcycle riding on asphalt  roads for vehicle traffic or on a regulated closed asphalt race track. It must not be used for any other application including: motocross, trial, freestyle, pit bike, acrobatic tricks, bicycle, horse riding, skiing,… and other sports.
  • Wearing an airbag should not encourage you to exceed your limits or take additional risks.
  • The user must respect the speed limits and traffic regulations in force in the country where he or she is driving.
  • If the rider chooses a separate jacket and pants, the bottom of the jacket should cover the top of the pants when the rider is on the motorcycle.
  • In addition to the airbag you must combine other forms of PPE, such as helmets, and other corresponding or complementary PPE clothing such as jackets or pants (in accordance with Parts 2, 3, 4 and 5 of EN 17092), other impact protectors, boots (in accordance with EN 13634), gloves (in accordance with EN 13594) and visualization garments (in accordance with EN 1150) or visualization accessories (in accordance with EN 13356).
  • The degree of risk or hazard that a motorcyclist will face is closely linked to the type of riding and the nature of the accident. Riders are cautioned to carefully choose motorcyclists’ protective garments that match their riding activity and risks. Other garments or garment combinations certified according to the FprEN 17092 series of standards may provide more appropriate protection than this garment but there may be weight or ergonomic (e. g. range of motion restrictions) or heat stress penalties associated with their use, that may be less appropriate for some riders.

RESTRICTIONS: PEOPLE WHO CANNOT WEAR THE AIRBAG

  • People with pacemakers or other medical devices should not use the airbag without consulting their doctor. The risk of interference with these devices has not been tested.
  • People with medical conditions or who have recently undergone surgery in the areas covered by the airbag (abdomen, thorax, back, cervicals, etc.) should not use the airbag without consulting their doctor.
  • People with breast implants should not use the airbag without consulting their doctor.
  • Pregnant women are not allowed to use the airbag.
  • Minors who do not have the required morphology (no corresponding size) mustnot wear the airbag. Otherwise, for proper use of the airbag, a minor must always be accompanied by a responsible adult.

PRODUCT PRESENTATION

a) The elements of the e-GP Air (GP-AIR ELECTRONIC)
PRODUCT PRESENTATION

  1. Airbag vest
    It integrates the CDU electronic card, the e-cartridge, the airbag system and the protective foams. It is worn over your motorcycle garment.

  2. CDU electronic card
    It analyzes the situation in real time (position of the rider in space, movement, speed, etc.) and detects accidents or falls. It incorporates a non- removable Lithium Ion Cylindrical Battery 3.70V 2600mAh. It has 2 cables: a cable to recharge thebattery and a cable to connect the e-cartridge (locking connector). The CDU electronic card must be used exclusively inside the airbag vest. You must not remove it from the airbag vest, use it outside, alone or in another textile. RF characteristics: 868MHz -916MHz (0dBm). GPS reception frequency: 1565.42 – 1585.42MHz (GPS) / 1602 – 1610 MHz (GNSS).

  3. E-cartridge with pyrotechnic triggering system
    It consists of pressurized CO2 gas, a pyrotechnic triggering system and a locking connector . The airbag vest comes with a new cartridge already installed and ready to use. If a fall or accident is detected, the pyrotechnic triggering system integrated in the cartridge will pierce its cover and release the gas that will inflate the airbag. The cartridge can be replaced easily and quickly by the user (see page 33). It is recommended to always have a spare cartridge. The e-GP Air (GP-AIR ELECTRONIC) has 1 cartridge reference : e-60 cc. To find out the reference of your cartridge, please refer to its label, to the marking on the label next to the cartridge inside the airbag vest or by consulting the size chart of your product (see page 26).
    PRECAUTIONS FOR USING THE CARTRIDGE

    • The cartridge is for single use only and must be replaced after each inflation with a new cartridge of the same reference.
    • Use only Helite brand cartridges available from your dealer or on the helite.com website.
    • Gas cartridges are considered hazardous materials and should be kept out of reach of children and used with care.
    • Never plug in the cartridge until it is completely screwed into its slot.
    • If rust stains or signs of deterioration appear on the cartridge, replace it immediately and contact your dealer or Helite at sav@helite.com.
    • The cartridge should be stored at temperatures between 0°C (32°F) and 45°C (113°F). It should be stored away from moisture and light.
    • If the cartridge has been stored at temperatures below 0°C (32°F), we recommend keeping it at ambient temperature for several minutes before using your airbag vest to avoid malfunction of the airbag.
    • Do not expose the cartridge for a long period of time to high temperatures (in full sun in a car, near a radiator, etc.) near a surface or flammable objects.
    • Do not hit the cartridge, do not drop it, do not cut or pierce it, and do not throw it into fire.
    • Caution, the gas inside the cartridge is compressed to a very high pressure.
    • Find more information about the annual verification of the cartridge on page 37, its recycling on page 38 and its warranty on page 38
  4. Protective foams (9 mm)
    They are integrated in the airbag vest on the front and rear. They allow to absorb the shocks and to distribute the force of the impacts. Caution, you must not use the airbag vest if the protective foams have been removed.

  5. USB cable
    It allows to recharge the battery of the airbag vest CDU electronic card (see page 28). Please note: only the USB cable is supplied, you will then have to connect it to a standard USB charger (5 VDC).

b) Size of the airbag vest
For optimal protection, be sure to choose the right size of the airbag vest for your body type. This chart (in cm) shows the area of protection covered by the airbag and the cartridge reference to be used.

e-GP Air S M L L-L XL XL-L
Height 160-180 165-185 170-190 170-190 175-195 175-195
Chest line 75-85 80-90 85-95 90-100 90-105 95-115
Shoulder to weight distance 45 50 55 55 60 60
Cartridge reference e-60 cc e-60 cc e-60 cc e-60 cc e-60 cc e-60 cc

c) Airbag protection areas
Airbag protection areas 

The airbag protects vital areas in the event of a fall or accident (thorax, abdomen, neck, back, sacrum). Its protection volume effectively absorbs shocks.

CAUTION

  • No single PPE or PPE combination can provide complete protection against injury.
  • This PPE garment is designed to provide impact protection for the areas covered by the impact protector(s). It does not offer minimum abrasion protection.
  • The protection of the airbag is only guaranteed in the inflated state.

d) Detection of accidents and falls: race track mode and road mode

GOOD TO KNOW
If you update your Helite electronic system, your detection level may change. Please refer to the update information

The Helite electronic system detects several configurations of accidents or falls. It analyzes movements, speed, impacts and uses a GPS signal. The e-GP Air airbag has 2 detection modes: a road mode and a race track mode. The different detection modes allow the algorithm to be adjusted to the specificities of each application and therefore to the fall or accident detection conditions. If the selected mode is not adapted to your application, the performance of the detection can be strongly degraded (non-detection, delayed or unexpected triggering). To find out how tochange your detection mode see 29 XX.

ROAD MODE
The road mode has been designed for use exclusively on asphalt roads for vehicle traffic. Detection is active when the motorcycle is moving at a speed greater than  18 km/h: motorcycle being hit (front, side or rear), motorcycle hit a significant obstacle (vehicle, wall, pole, etc.), loss of control of the motorcycle, slipping, high side, low side.

RACE TRACK MODE
The race track mode has been designed for use exclusively on a regulated closed race track in asphalt. Detection is active when the motorcycle is moving at a speed greater than 45 km/h: motorcycle being hit (front, side or rear), motorcycle hit a significant obstacle (vehicle, wall, pole, etc.), loss of control of the motorcycle, slipping, high side, low side, speed wobble

CAUTION

  • The choice of detection mode is the full responsibility of the user, who must ensure before each use that he or she has selected the appropriate detection mode for his or her application.
  • In case of alteration or absence of GPS signal (tunnel, underground parking, etc.) the detection of an accident or fall cannot be guaranteed.
  • In cases of falls or accidents that are too slow or of a too low amplitude, it is possible that the detection is not done in time or not at all.
  • Do not shake or hit the CDU electronic card when using the airbag on your motorcycle, as this could cause unexpected triggers.
  • The electronic system is sensitive to sudden movements. Do not intentionally perform movements that do not correspond to normal motorcycle riding.
  • In some extreme situations, the electronic system could be triggered without the user falling.

e) Autonomy

Under optimal conditions, the airbag vest has an autonomy of approximately 25 hours when it is switched on and active (excluding sleep mode). It switches to sleep mode automatically when no movement is detected for about 45 seconds and wakes up at the first movement. It is recommended to recharge it every week (see page 31).

f) Update

The Helite electronic system may be subject to change. In case of an important update, you will be contacted by your dealer or Helite.

PRECAUTIONS FOR USE

  • The airbag vest should only be used in temperatures between -10 °C (14 °F) and + 45 °C (113 °F). Prolonged exposure of the airbag vest to temperatures outside thisrange may damage it and affect its function.
  • Do not modify or remove any part of the airbag vest.
  • Do not sew or stick (heat transfer,…) anything to the airbag vest.
  • Do not carry sharp objects (such as keys, knives, screwdrivers) in your pockets that could damage the airbag.
  • Remove any piercings in the area covered by the airbag.
  • Anything worn on the airbag vest can slow down or prevent the airbag from inflating, as well as put a lot of pressure on the areas covered by the airbag.
  • Do not shake or hit the CDU electronic card when using the airbag, as this will cause unexpected triggers.

BEFORE FIRST USE

a) Recharge the battery of airbag vest
Before using the airbag vest for the first time, we recommend that you fully recharge the battery (see page 31).

b) Check the e-cartridge connection
BEFORE FIRST USE

Before using the airbag vest for the first time, please check that the cartridge is connected to the CDU electronic card. Open the airbag vest. Then unhook the velcro that holds the foam chest protector and the e-cartridge together. Check the connection of the e-cartridge: connector in the right direction and locked.

c) Select your detection mode: race track or road
On the e-GP Air the race track mode is activated by default. Before using it for the first time, make sure you choose your detection mode according to your application (see page 27): road mode or race track mode. To find out how to change your detection **** mode see page 31.

If you encounter a problem before the first use, please refer to the section «Meaning of LEDs and Beeps» (see page 35) or to the section «After Sales Service» (page 38).

DAILY USE

a) Quick check before use

Please check the following points before each use of the airbag vest to be properly protected:

  • The airbag vest is in good condition with no tears or wear.
  • The e-cartridge is new and connected (see page 28).
  • The airbag vest is properly fitted and closed (see page 29).
  • The airbag vest battery is sufficiently charged (see page 31).
  • The airbag vest is switched on (see page 30).
  • The detection mode corresponds to your application: road mode or race track mode (see page 27).

b) Wearing the airbag system

CAUTION
The airbag vest must be worn over your motorcycle equipment (leather suit,humpback jacket). It is possible to wear the airbag vest over a motorcycle jacket without a hump, but a back protector certified with the standard EN 1621-2 must be integrated into this jacket.
DAILY USE

  1. Put on the e-GP Air vest.
  2. Position the foam chest protector on the black vertical velcro on the left side of the e-GP Air vest. Caution, the red vertical velcro must not be visible, it indicates the limit not to be exceeded.
  3. Then position the two white straps correctly on the velcro foam chest protector. You must adjust your e-GP Air vest to your morphology and the motorbike equipment over which it will be worn. If you do not adjust and close the airbag correctly, your protection is not guaranteed.

GOOD TO KNOW

  • The airbag vest is water repellent, so you can use it in rain or snow. Be sure to dry the airbag system properly after use (see page 37).
  • It is possible to wear a backpack over the airbag vest provided that the shoulder straps are loosened sufficiently to leave the necessary space for the airbag in case of inflation.
  • The airbag vest can be worn by the motorcycle driver and passenger.

c) Switching the airbag vest on and of
Switching the airbag

  • Switching on the airbag vest: press the ON/OFF button located on the left side of the airbag vest 3 times quickly, you will hear 3 beeps and a green or pink LED will flash (depending on the activated detection mode).
  • Sleep mode: after 45 seconds of inactivity, the airbag vest automatically goes into sleep mode. It wakes up at the slightest movement.
  • Switching off the airbag vest: press the ON/OFF button located on the left side of the airbag vest 3 times quickly, you will hear 3 beeps and the LED will turn off.

WHEN DO I NEED TO SWITCH THE AIRBAG VEST OFF?

  • When you take a means of transport other than the motorcycle with the airbag vest (car, metro, streetcar, train, bus, plane, boat, etc.) to avoid causing any unexpected triggering.
  • When you are not using the airbag vest to avoid draining the battery

d) Select your detection mode: race track or road

On the e-GP Air vest the race track mode is activated by default. Before each use, make sure you choose your detection mode according to your application (see page 27): road or race track **** mode.

| Race track mode actived The LED flashes pink| You can drive on a regulated closed asphalt race track.
---|---|---
| Road mode actived The LED flashes green| You can drive on asphalt road for vehicle traffic.

HOW TO CHANGE THE DETECTION MODE?

HOW TO CHANGE

  1. Turn on your airbag vest, press the ON/OFF button 3 times quickly. A pink LED (race track mode ) or a green LED (road mode ****) will flash.
  2. Hold the ON/OFF **** button for 3 seconds, the LED will turn blue and a beep will sound every 5 seconds. Release the button and proceed to the next step within 30 seconds.
  3. Hold the ON/OFF **** button again for 3 seconds. During several seconds a pink and a green LED will alternate, then a series of beeps will sound.
  4. At the end of the procedure :
    • The LED flashes green , ****road mode is activated.
    • The LED flashes pink , ****track mode is activated.

GOOD TO KNOW

If the LED turns red and a series of short beeps is heard, the mode change has failed. You took more than 30 seconds between step 2 and 3, in this case repeat the procedure.

e) Recharging the battery of airbag vest

Under optimal conditions, the airbag vest has a battery life of approximately 25 hours when it is switched on and active (excluding sleep mode). It is recommended to recharge it every week and to check its battery level before each use.

| Battery low The LED flashes orange.| Recharge the airbag vest, 2 h of battery remaining
---|---|---
| Battery very low The LED flashes orange + 3 beeps when you switch the airbag vest on/off.| Recharge the airbag vest, 30 min of battery remaining

The airbag vest can be recharged with the supplied USB cable. Only the cable is supplied, then you have to connect it to a standard USB charger (5 VDC). You must use an IEC 62368-1 / EN-62368-1 / UL62368-1 / CSA62368-1 certified USB charger. Electrical characteristics: 5 VDC 1A ( is the direct current symbol).

CAUTION

  • Do not use a fast charge charger as this could damage the electronic system.
  • Never connect to the airbag vest an electrical device or an external battery with a voltage of more than 5VDC.
  • The charging time, between 5h and 7h, is approximate and varies according to the charging conditions.
  • During charging, the airbag vest is not functional. You must not recharge it while riding.
  • You need to charge the airbag vest at temperatures between 0 °C (32°F) and 45°C (113°F).
  • Do not charge the airbag vest near flammable surfaces or objects, or in direct sunlight.
  • You must recharge the airbag vest indoors.

HOW TO RECHARGE THE BATTERY OF THE AIRBAG VEST?
You must switch off the airbag vest before charging it (see page 30).
How to Charging

  1. Open the airbag vest. Unhook the velcro fasteners that hold the foam chest protector and the e-cartridge together.
  2. Connect the charging cable of the CDU electronic card to the USB charging cable (be careful not to confuse it with the cartridge cable).
  3. Connect the USB charging cable to the USB charger (not supplied).Connect theUSB charger to a power socket.

| Battery is charging The LED turns orange.| Between 5h to 7h of charge under optimal conditions.
---|---|---
| Battery is charged The LED turns green| Unplug the charger. You can use the airbag vest.
4. When charging is complete, unplug the USB charger and the USB charging cable. Put the foam chest protector back on the e-cartridge correctly

f) Storing the airbag vest

After each use, store the airbag vest according to the following instructions:

  • Switch the airbag vest off.
  • Store the airbag vest at temperatures between 0 °C (32 °F) and 30 °C (86 °F).
  • Store the airbag vest in a place protected from moisture and light.
  • Do not leave the airbag vest near flammable surfaces or objects.
  • Do not place heavy objects on the airbag vest.
  • Do not leave the airbag vest folded or rolled up.
  • Put the airbag vest on a hanger or coat rack.
  • Do not leave the airbag vest within the reach of rodents or other animals.
  • Keep the airbag vest out of the reach of children.

g) Carrying the airbag vest

CAUTION

  • You must not use the airbag vest if you are using any means of transportation other than a motorcycle.
  • When carrying the airbag vest, it must be switched off to prevent unexpected triggering.

By car, subway, streetcar, train, bus, boat, etc.: you can carry the airbag vest but switched off. From a regulatory point of view, there are no particular restrictions.

By airplane: you can carry the airbag vest but switched off. From a regulatory point of view, there are restrictions. For the latest recommendations, please consult the documentation available on helite.com in the FAQ section. We recommend that you include the user’s manual and the IATA document on the transport of dangerous goods in airplane with the airbag vest. We advise you to ask the airline for prior written approval. Helite cannot be held responsible if the airline or airport security refuses to transport the airbag vest. The transport of the airbag vest is always subject to their approval.

REUSING THE AIRBAG SYSTEM AFTER INFLATION

After an inflation, please check the condition of the airbag vest (airbag visible, important tear, abrasion,… ). The airbag vest will gradually deflate by itself in a few minutes. Damage to the airbag vest can be detected by a very rapid deflation (less than 5 seconds). If you have any problems or doubts about the condition of the airbag vest, contact your dealer or Helite customer service at sav@helite.com.

CAUTION

  • Improper reconditioning of the airbag vest could prevent it from working properly. You must carefully follow the order of the steps below.
  • The airbag vest must be reconditioned in a clean environment (away from dust, not on the floor, etc).
  • After an inflation, the cartridge is pierced and therefore empty. You must not reuse it. It must be replaced by a new Helite cartridge with the same reference.
  • Persons with reduced physical, sensory or mental capabilities or minors wearing the airbag vest should always be accompanied by a responsible adult when repacking it to avoid any mistakes.

HOW TO RECONDITION THE AIRBAG VEST?

You will need the airbag vest and a new Helite cartridge of the same reference: e-60 cc.

  1. The airbag vest has just inflated. A red LED will flash and you will hear beeps.
    The airbag vest will automatically switch off after 30 seconds. If it does not, switch it off (press the ON/OFF **** button 3 times). As soon as you are safe, you can remove the airbag vest. Check the condition of the airbag vest, especially in case of impact with a sharp object: tear, hole, abrasion.

  2. Remove the empty cartridge. To access it, unhook the velcro that holds the foam chest protector and the cartridge together. Unplug the cartridge (caution, unlock the clip) and unscrew the cartridge.
    How to Recondition

  3. Remove the gas. Flatten the airbag vest with your hands.
    How to Charging

  4. Install a new Helite cartridge of the same reference. Insert the cartridge
    cable into the cylinder. Be careful not to twist or bend it while screwing it in, as this could damage it. Screw the cartridge as far as possible. Be careful not to screw it in crooked. Connect the cartridge to the CDU electronic card (locking connector), caution plug in the connector in the right way .
    How to Recondition

  5. Put the foam chest protector back on the cartridge correctly. Turn on the airbag (press the ON/OFF button 3 times):

    • If a green (road mode) or pink (track mode) LED is flashing, the cartridge is correctly installed. You can use the airbag vest.
    • If a red LED is flashing and you hear beeps, something is wrong (empty cartridge, cable not properly connected, etc). In this case, recheck the cartridge installation and the condition of the airbag vest. If the problem persists, contact your dealer or Helite customer service at sav@helite.com.
      Installations

MEANING OF LEDS AND BEEPS

If you have any doubts or problems with the operation of the airbag vest, please refer to the table describing the LEDs and beeps coming from the CDU electronic card. If you cannot find a solution, please contact your dealer or Helite Customer Service at sav@helite.com.

GOOD TO KNOW
A loss of GPS signal can change the speed of the LED flashing (faster flashing).

LED + Beeps Status Action
**Road mode actived
** The LED flashes green + no beep The airbag vest is active and works

properly. You can drive on asphalt roads designed for vehicle traffic.
| Race track mode actived
The LED flashes pink + no beep.| The airbag vest is active and works properly. You can drive on a regulated closed asphalt race track.
| Change of detection mode
The LED turns blue + 1 beep every 5 s. during 30 s| Change of detection mode, you have 30 s. to go to the next step.
| Change of detection mode Alternating green and pink flashing LED + series of beeps| Change in progress of detection mode : road/race track.
| Change of mode failed
The LED turns red + 4 beeps| Repeat the procedure to change the detection mode
| Battery low
The LED flashes orange + no beep.| Recharge the airbag vest, 2 h of battery remaining
| Battery very low
The LED flashes orange + 3 beeps when you switch the airbag vest on/off.| Recharge the airbag vest, 30 min of battery remaining.
| Battery is charging
The LED turns orange + no beeps.| Wait until the airbag vest is completely charged.
| Battery is charged
The LED turns green + no beep.| Unplug the charger, you can use the airbag vest
| Airbag not working
The LED flashes red + series of beeps. ATTENTION, a problem has occurred.| – Cartridge disconnected: connect the cartridge. – Empty cartridge, damaged cable: replace with a new cartridge. – Other cases: please contact the customer service.

CAUTION
The description of the LEDs and beeps below only applies to you if you use the road mode **** with an optional SDU fork sensor.

| Pairing in progress
The LED turns blue + 1 beep every 5 s. during 30 s.| You have 30 s. to place the magnet over the SDU fork sensor.
---|---|---
| Pairing successful
The LED turns blue + 1 long beep for 2 s.| The airbag vest and the SDU fork sensor are now paired.
| Pairing active
The LED turns blue + 2 beeps.| The airbag vest and the SDU fork sensor are correctly paired.
| Pairing failed
The LED turns red + 4 beeps| Repeat the pairing procedure or delete all the SDU fork sensors already paired.

SERVICING AND MAINTENANCE

a) Washing the airbag vest

Please follow these instructions to avoid damage to the airbag vest. The airbag vest is made of leather, please use suitable products for its care. Do not machine wash, do not wash by hand, do not immerse in water or dry clean. The only way to clean the airbag vest is with a soft cloth slightly soaked in soap. Do not use detergents or bleach. We recommend that you dry them on a hanger in a dry place.
Do not put it in the dryer, on a radiator or near a heat source. Do not iron.

b) Annual e-cartridge check

We recommend an annual check of the weight and condition of the cartridge. The airbag vest must be switched off. Unplug the cartridge and unscrew it. Weigh the cartridge on an accurate kitchen scale. Make sure the weight of the cartridge is within +/- 3 grams (e-60 cc) of the weight indicated on the cartridge label. Check the appearance of the cartridge: connector wire in good condition, no corrosion, no dents. If nothing to report, reinstall the cartridge (see page 33). If you encounter any problems, contact your dealer or Helite Customer Service at sav@helite.com.

c) Duration of life of the airbag vest

The airbag vest does not have a maximum number of inflations or a limited duration of life. It all depends on the conditions of use and maintenance. Even if the airbag vest is functioning properly, we recommend that you have it serviced every year after its first use. To have the airbag serviced, please contact your dealer or the Helite customer service department at sav@helite.com.

d) Recycling

The symbol on the right means that, in accordance with local laws and regulations, you must not dispose of your airbag vest and/or its components with your household waste. To avoid any harm to the environment or health, please consult your local waste sorting rules (electronic, metal, plastic, textile, etc). If your airbag vest and/or its components are at the end of their life, bring them to a collection point designated by the local authorities (municipality, waste disposal center, etc). You can also return your airbag vest and/or its components to Helite, 1 rue de la Petite Fin, 21121 Fontaine-Lès-Dijon, FRANCE.

WARRANTY AND AFTER SALES SERVICE

a) Warranty

The airbag vest and its components are covered by a 2-year legal warranty against
any manufacturing defect from the date of purchase. Helite offers you a free 2 year warranty extension on the airbag vest (excluding textile, CDU electronic card) from the date of purchase by registering on the my.helite.com website.

Helite offers a 10 year warranty on its e-cartridges.
These warranties do not apply in the event of abuse, neglect, carelessness, intentional damage, alterations, improper storage, improper maintenance, improper transportation, improper installation, improper adjustment, misuse, or use contrary to this manual.

b) After sales service

If you encounter any of the problems described below or have any doubts about the proper use of the airbag vest, please contact your dealer or Helite Customer Service at sav@helite.com:

  • if you have just had an accident or fall and are unsure if the airbag vest is still in good condition;
  • if the airbag vest shows signs of deterioration (visible, pierced or torn);
  • if the cartridge or the CDU electronic card show signs of deterioration (cracks, breaks, corrosion);
  • if the airbag vest no longer switches on even though the battery is sufficiently charged;
  • if the airbag vest battery stops charging;
  • if you detect any abnormal wear of the airbag vest

CAUTION
If you use an unauthorized service technician, the airbag vest and its components will no longer be under warranty and Helite will not be responsible for its proper functioning. Do not repair or replace the airbag vest and/or its components with any other non-original part or accessory

DISCLAIMER

  • The airbag must only be used for its intended purpose.
  • No airbag can provide complete protection against injury, serious harm or death to the user in the event of a fall, accident, collision, impact, loss of control or other event.
  • The airbag does not cover 100% of the risks and does not guarantee 100% detection of falls or accidents.
  • Parts of the body that are not covered by the airbag are not protected.
  • The protection of the airbag is only guaranteed in the inflated state.

HELITE WILL NOT BE HELD RESPONSIBLE:

  • If the airbag fails to inflate.
  • For injuries and their consequences in accidents, whether or not the airbag has inflated, for whatever reason.
  • If the airbag is damaged or pierced during a fall (e.g. if it hits a sharp object).
  • Unexpected triggering of the airbag: in certain situations the system could be triggered without the user falling.
  • If the user has not selected the correct detection mode for their application.
  • Improper reconditioning of the airbag after inflation.
  • Improper installation, improper use and improper maintenance of the airbag.
  • Damage to property that may occur when using the airbag.
  • Malfunction of the airbag due to modification, replacement or repair of the airbag not performed by an authorized service provider.

CERTIFICATIONS

The product GP-AIR ELECTRONIC has been certified CE according to experts by ALIENOR CERTIFICATION notified body n°2754 (Zone du Sanital, 21 Rue Albert Einstein CHATELLERAULT-France) following the protocol n°AMC-012: 02/2020.

The logo certifies that the product complies with the requirements of EU Regulation 2016/425. The EU declaration of conformity can be consulted on helite.com.

The CDU electronic card is certified IEC 62368-1 / EN-62368-1 / UL62368-1 / CSA62368-1 by TÜV Rheinland (Tillystr. 2, 90431 Nürnberg, Germany) notified body no. 0197.

Helite declares that the CDU electronic card complies with the essential requirements and other relevant provisions of the RED (Radio Equipment Directive) 2014/53/EU and RoHS 2011/65/EU.

ISED Statement:
For general products, this device contains licence-exempt transmitter(s) that comply with Innovation, Science and Economic Development Canada’s licence- exempt

RSS(s). Operation is subject to the following two conditions:

  1. this device may not cause interference ;
  2. this device must accept any interference, including interference that may cause undesired operation of the device.

FCC Statement:
For general product, this device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference;
  2.  this device must accept any interference received, including interference that may cause undesired operation.

NOTE : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

HELITE SAS
1 rue de la Petite Fin
21121 Fontaine-Lès-Dijon
FRANCE
Tel.: +33 (0)3 80 35 48 26
www.helite.com
1A-1029-00

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References

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