JuiceBox 2JBO401RNA-PJWX-222 40 Smart Electric Vehicle (EV) Charging User Manual

JuiceBox 2JBO401RNA-PJWX-222 40 Smart Electric Vehicle (EV) Charging

Introduction

A cutting-edge and effective charging solution for owners of electric vehicles is the JuiceBox 40 Smart EV Charging Station. To enhance the charging experience, it provides high-performance charging capabilities, intelligent features, and improved connectivity. In comparison to conventional charging stations, the JuiceBox 40 is designed to produce up to 40 amps of power, enabling quicker charging periods. This makes it possible for EV users to swiftly recharge their cars, cutting down on downtime and enhancing convenience. The JuiceBox 40 is suited for a wide variety of electric vehicles, including well-known models from numerous manufacturers, thanks to its high power output.

The JuiceBox 40’s intelligent functionality is one of its standout qualities. Through a specific mobile application, it may be connected to a smartphone or tablet, giving users access to real-time charging information, control over charging preferences, and the opportunity to remotely monitor and manage the charging process. Users may schedule charging sessions through the app as well, ensuring that the vehicle is charged at the most practical and affordable periods. The JuiceBox 40 is compatible with the majority of electric vehicles on the market since it supports cutting-edge charging protocols like J1772 and is compliant with industry standards. In order to ensure dependable and secure charging, it also includes built-in safety measures including overcurrent protection, ground fault detection, and temperature monitoring. The JuiceBox 40’s JuiceNet platform offers more intelligent features. It offers load balancing, making it possible to connect and control numerous JuiceBox units to optimize power distribution inside a building or residential complex. This feature guarantees effective charging for all connected EVs and aids in preventing electrical circuit overloads.

What’s In the Box?

• JuiceBox 40 Charging Unit
• User Manual and Documentation

Accessible and Durable

Accessibility and toughness were priorities in the design of the JuiceBox 40 Smart Electric Vehicle charging station. It exhibits these traits in the following ways:

Accessibility
An accessible and user-friendly charging experience is provided by the JuiceBox 40. Its clever features, including the mobile application and remote management skills, make real-time charging information and control easily accessible. This improves the overall accessibility and ease of the charging process by enabling users to manage and monitor their charging sessions from any location.

Long-Lasting Design
The JuiceBox 40 is designed to withstand difficult charging circumstances and deliver durable performance. It is made of strong, long-lasting materials that ensure its resistance to environmental elements including temperature changes, moisture, and dust. The charging station will be able to survive frequent use and continue to function effectively for a long time thanks to its durability.

Weatherproof Construction
Typically, the JuiceBox 40 is made to be waterproof and has a rating that shields it from the elements. This indicates that it may be installed outside securely, withstanding exposure to rain, sunlight, and other weather elements. Its weatherproof construction maintains its effectiveness in a variety of situations while adding an added degree of durability.

Easy Installation

The JuiceBox 40 Smart Electric Vehicle Charging Station has a reputation for being simple to install. This is why:

• Integrated Design
  It is intended for use as a plug-and-play charging solution, for the JuiceBox

40. It normally comes with a power cord that can be quickly linked to a regular electrical outlet or a hardwired circuit that has been professionally installed. As a result, no intricate electrical work or specialized knowledge is required throughout the installation procedure.

• Adapter Bracket
  A mounting bracket and other hardware are typically included in the JuiceBox 40 kit. This makes it possible to safely fasten the charging station to a wall or other appropriate surface. The mounting bracket makes installation easier by offering a reliable and practical mounting solution.

• Saving space and being small
  The JuiceBox 40 has a small, streamlined design that requires little room to install. Due to its compact dimensions, putting it anywhere is simple, either outside next to a parking space or indoors in a garage.

• Simple Installation Directions
  Typically, the JuiceBox 40 box comes with paperwork, a user manual, and clear, step-by-step installation instructions. These guidelines walk you through the installation procedure and make sure the charging station is installed properly. To ensure a secure and appropriate installation, it’s crucial to adhere to these guidelines.

• Options for Versatile Installation
  Installation options are flexible with the JuiceBox 40. As long as the necessary electrical requirements are met, it can be installed both inside and outside. Users are able to select the most practical and appropriate area for charging because of this flexibility.

Be Ready for an EV Future

The following benefits of the JuiceBox 40 Smart Electric Vehicle Charging Station put you in a position to be prepared for an EV future:

Adaptive Charging
Having a dependable and effective charging system is crucial as the use of electric vehicles increases. The JuiceBox 40 is made to offer high-power charging capabilities, enabling you to quickly and efficiently charge your EV. It can accommodate the charging requirements of a wide variety of electric vehicle models thanks to its 40 amp power output.

With connectivity and clever features
The JuiceBox 40 has improved connectivity and smart functions. You can view real-time charging data, modify charging settings, and perform remote administration functions by linking the charging station to a smartphone application. With this connectivity, you can adapt to changing charging standards and technologies to improve your charging experience.

Multipurpose compatibility
Due to the JuiceBox 40’s adherence to industry standards like the J1772 connector, it is compatible with the majority of electric vehicle types currently on the market. Because of this compatibility, you may change your present EV and be ready for potential future EVs that might hit the market.

Expandable and Scalable
The JuiceBox 40 offers expandability and scalability thanks to the JuiceNet platform. You may easily add extra JuiceBox units and manage them through load-balancing features if your charging needs grow or you own multiple EVs. This makes it possible to distribute electricity efficiently and execute optimal charging, guaranteeing that you are prepared to accommodate several EVs in the future.

Efficiency and Sustainability in Energy
Adopting an electric vehicle future necessitates a change toward sustainability and energy efficiency. The JuiceBox 40 supports these ideas by providing cutting-edge charging capabilities that reduce energy usage and encourage the use of renewable energy sources. You may improve your energy management skills and lessen your carbon footprint by utilizing the JuiceNet platform.

Terms and conditions

Rebate details
Public Service Company of Colorado’s (“Xcel Energy”) Electric Vehicle (“EV”) Charger and Wiring Rebate program (“Program”) is available to qualifying Xcel Energy electric customers who (1) enroll in Xcel Energy’s Optimize Your Charge Program and either purchase a new Level 2 EV charger that draws
50 amps or less (an “Eligible EV Charger”) or are enrolled in Xcel Energy’s
EV Accelerate At Home Program to have Xcel Energy provide, install, and maintain an Xcel Energy-owned Eligible EV Charger, and/or (2) have a licensed electrician install Premises Wiring necessary to connect and use the Eligible EV Charger at the customer’s home.

Under the Program, qualifying customers may apply to receive a maximum rebate of up to $500 (“Standard Rebate”) to offset the applicant’s costs of installing the Premises Wiring needed to supply electricity to the Eligible
EV Charger at the applicant’s home and the cost to purchase an Eligible EV Charger for customers who purchase an Eligible EV Charger. Customers
who enroll in Xcel Energy’s EV Accelerate At Home Program will receive the Standard Rebate only to offset the applicant’s cost of installing the Premises Wiring and not toward the monthly charges associated with participating in Xcel Energy’s EV Accelerate At Home Program.

Income-Qualified customers may apply to receive a flat enhanced rebate of $1,300 (“Enhanced Rebate”) to offset all or a portion of the customer’s costs of installing the Premises Wiring needed to supply electricity to an Eligible EV Charger at the applicant’s home, and/or the cost to purchase an Eligible EV Charger for customers who purchase an Eligible EV Charger. Income-Qualified customers participating in Xcel Energy’s EV Accelerate At Home Program may still receive the Enhanced Rebate even if the cost of installing the Premises Wiring is less than the amount of the Enhanced Rebate.

The Standard Rebate and Enhanced Rebate may be referred to in these EV Charger and Wiring Rebate Terms and Conditions as “Rebates” or the “Rebate.”
Rebates are not guaranteed until Xcel Energy has reviewed and approved the Program application.
“Premises Wiring” means a dedicated 240V AC circuit that supplies electricity directly to the installed Eligible EV Charger that draws 50 amps or less. This includes the protective breaker at the supply panel, wiring, final junction box, receptacle and all attachments and connections. The applicant is wholly responsible for the Premise’s Wiring, including that it meets all workmanship standards and applicable requirements in the National Electric Code, Colorado law, and local municipal codes.

The Program is subject to the terms and conditions contained in this application. Rebate amounts and Program terms are subject to change at any time. Funding for the Program is limited and available to qualifying Xcel Energy customers on a first-come, first-served basis and is effective until funding is expended or the Program is discontinued.

Additional Program details, rules, and requirements can be found on Xcel Energy’s website.

Qualifying Customers
Rebates are available to residential Xcel Energy customers who:

1. who own or rent a single-family home or a townhome;
2. own or lease an EV;
3. have an active Xcel Energy account that receives electric service from Xcel Energy;
4. enroll and participate in Xcel Energy’s Optimize Your Charge Program, as required by these terms (visit our website for more information regarding the Optimize Your Charge Program);
5. install Premises Wiring at the applicant’s home which will be connected to the Eligible EV Charger and/or purchase an Eligible EV Charger which will be connected to Premises Wiring; and,
6. meet all the Rules and Requirements set forth in these application terms.

Income-Qualified Eligibility

“Income-Qualified” means the applicant meets income requirements by demonstrating that applicant is currently enrolled in any ONE of the following programs:

• State of Colorado Low-Income-Energy Assistance Program (LEAP),

• Energy Outreach Colorado’s Colorado Affordable Residential Energy Program (CARE),

• Colorado’s Weather Assistance Program (WAP),

• Xcel Energy income-qualified demand side management program,

• Xcel Energy’s income-qualified Community Solar Gardens program,

• Supplemental Nutrition Assistance Program (SNAP),

• Temporary Assistance for Needy Families program (TANF);
  OR, has a household income below::

• 60% of the state of Colorado’s median income,

• 200% of the relevant federal poverty level, or

• 80% of area’s median income.

How to Apply for Rebates

If you are using your own Eligible EV Charger and are not enrolling in EV Accelerate At Home:

1. Purchase an Eligible EV Charger.

2. Ensure you have been accepted in Xcel Energy’s Optimize Your Charge program.

3. Fill out the Program application, either digitally on Xcel Energy’s website or by downloading and printing an application form, and submit the application along with (a) your paid invoices or receipts covering the installation of Premises Wiring and/or the Eligible EV Charger (for applicants who are not enrolling in Xcel Energy’s EV Accelerate At Home Program, the Standard Rebate can help offset the cost of the Eligible EV Charger), (b) proof that a licensed electrician performed the work to install the Premises Wiring, if applicable, and (c) if applicant rents the home where the Premises Wiring will be installed, evidence showing written permission from the homeowner or landlord for the applicant to install Premises Wiring and the Eligible EV Charger.

4. If the applicant is Income-Qualified and is requesting the Enhanced Rebate of
   $1,300, following submission of the application, the applicant will be required to work with Xcel Energy’s income verification partner to demonstrate and verify the applicant’s income eligibility for the Enhanced Rebate.

5. Once the completed application is submitted and the applicant has been verified as Income-Qualified, if applicable, Rebate payments are usually made within 6 to 8 weeks after the application has been processed and approved by Xcel Energy.

If you are enrolling in EV Accelerate At Home and Xcel Energy is providing your Eligible EV Charger:

1. Enroll in EV Accelerate At Home through Xcel Energy’s website (you will be asked to select an Eligible EV Charger and provide information about your property and current electrical wiring).

2. Ensure you have been accepted into Xcel Energy’s Optimize Your Charge program.

3. If you are participating in the EV Accelerate At Home Program, there are two ways you can receive the Rebate. You can either:
   a. Hire a licensed electrician to install the Premise’s Wiring and then apply directly to Xcel Energy for the Rebate. Fill out the Program application and submit the application along with (a) your paid invoices or receipts covering the installation of Premises Wiring, (b) proof that a licensed electrician performed the work, and (c) if you rent the home where the Premises Wiring will be installed, evidence showing written permission from the homeowner or landlord for you to install Premises Wiring and the Eligible EV Charger; or
   b. Hire the Xcel Energy EV Accelerate At Home electrician to install the Premises Wiring at the same time the electrician installs the Eligible EV Charger as part of the EV Accelerate At Home Program, and have the electrician reduce the costs of the Premises Wiring installation (up to the amount of the Rebate) so that you will pay less out-of-pocket at the time the Premises Wiring work is performed. If you elect to receive all or a portion of your Rebate directly from the Xcel Energy EV Accelerate At Home electrician at the time of installation, ensure you have indicated your acceptance of this option by checking the relevant box on the application form that states that you are assigning your right to receive all or a portion of the Rebate to the Xcel Energy EV Accelerate At Home Program electrician in exchange for a reduction in your Premises Wiring installation cost. At the time of installation, make sure that you provide the rebate application to the electrician when the electrician is on-site to install the Eligible EV Charger. The Xcel Energy EV Accelerate At Home Program electrician will submit the documentation required to support the Rebate application to Xcel Energy, and the electrician will deduct the amount of the Rebate from the Premises Wiring installation costs, providing you with an instant rebate.

4. Income-Qualified customers who are applying for an Enhanced Rebate should allow up to 12 business days after Xcel Energy receives the application and all necessary documentation for Xcel Energy’s income verification partner to process the Income-Qualified portion of the application. Xcel Energy’s income verification partner will contact you directly about the information required to determine your income eligibility for the Enhanced Rebate. You will be notified via email, phone, and/or other method about your Income-Qualified status. If you wish to receive all or a portion of your Rebate directly from the Xcel Energy EV Accelerate At Home electrician as described above, and you have applied for the Enhanced Rebate, please wait to schedule your EV Accelerate At Home Eligible Charger installation until you have been verified as Income-Qualified.

5. If you will receive all or a portion of your Rebate directly from the Xcel Energy EV Accelerate At Home electrician as described above, you will receive a portion of your Rebate instantly at the time of installation of the Premises Wiring as a reduction to your installation cost, and any remaining Rebate amount above the cost of the Premises Wiring will be provided to you within 6 to 8 weeks after installation is complete. If you elect to hire your own electrician to install the Premises Wiring and then receive the Rebate after installation, your Rebate will be provided to you within 6 to 8 weeks after your application is received, approved, and processed by Xcel Energy. If the Rebate amount due and payable to you by check totals $600 or more, you will be required to provide a W-9 to Xcel Energy’s income verification partner prior to receiving the check.

Incomplete applications submitted via mail will be rejected and returned. Complete applications must be submitted or postmarked no later than September 30th of the year following the later of (1) the completed installation of the Premises Wiring; or (2) the purchase date of the Eligible EV Charger.

You must submit a complete application and all required documents listed to be eligible for the Rebates. Please avoid submitting duplicate applications.

If you have chosen to complete a printed application, mail the application to:
Xcel Energy Rebate Operations, P.O. Box 829 Minneapolis, MN 55440-0829. Alternatively, you can email the application to Xcel Energy directly at EVrebates@xcelenergy.com.

EV Rebate Program Rules and Requirements
A licensed master electrician must install Premises Wiring at the applicant’s home within Xcel Energy’s electric service territory to support the installation and use of an Eligible EV Charger that relies on the Premises Wiring. All invoices for labor and materials to install the Premises Wiring, and, if the applicant has purchased an Eligible EV Charger, the receipt for the Eligible EV Charger, must be dated on or after August 5, 2021.

Applicants must enroll in the Xcel Energy Optimize Your Charge Program at the time of application submission. Applicants must participate in the Xcel Energy Optimize Your Charge Program for a minimum of 12 consecutive months from the date the Rebate is issued by Xcel Energy. Income-Qualified applicants may unenroll from Xcel Energy Optimize Your Charge Program at any time after they have received their Rebate without having to return any portion of the Rebate as described below.
If the applicant elects to enroll in Optimize Your Charge Program, the applicant must meet and adhere to all Optimize Your Charge Program requirements, including the use of a charging location that has access to Wi- Fi (provided by the applicant) if the applicant Optimize Your Charge Program requires the use of a networked Eligible EV Charger for participation.

If the applicant chooses to end the applicant’s participation in or if the applicant is removed by Xcel Energy from the Optimize Your Charge Program within 12 consecutive months from the date that the Rebate is issued by Xcel Energy, the applicant will be required to return a prorated share of the Rebate calculated in accordance with this paragraph (“Early Withdrawal Fee”). At the time of unenrollment from the Optimize Your Charge Program, Xcel Energy will notify the applicant via email of the amount of the Early Withdrawal Fee. The Early Withdrawal Fee will be added to the applicant’s subsequent electric bill or bills, as determined by Xcel Energy, and the applicant will be required to pay the additional amounts billed. The date of the email from Xcel Energy which conveys the amount of the Early Withdrawal Fee to the applicant shall be the “Withdrawal Date.” The Early Withdrawal Fee will be calculated as follows: (1 – (# of days enrolled in Optimize Your Charge Program (assessed from the date of the Rebate was issued by Xcel Energy to the Withdrawal Date)/365 days)) times the Rebate amount.

The Early Withdrawal Fee will not be assessed to Income-Qualified customers who decide to opt out of the Optimize Your Charge Program. The applicant is responsible for obtaining all required permits required for the Premise’s Wiring and paying for the fees related to such permits. Applications for Rebates must be completed and signed by the applicant and received by Xcel Energy with all required information as stated in this application. The applicant acknowledges that Xcel Energy or its income verification partner may request additional information from the applicant to validate eligibility for the Rebate, confirm the accuracy of the information provided, or as may be needed to process the Rebate (including but not limited to social security number, taxpayer ID, or a completed IRS Form W-9) and Xcel Energy’s obligation to pay any EV Rebate is subject to the applicant providing such additional information.

The applicant is responsible for all tax liability imposed as a result of the Rebate, if any. Xcel Energy is not responsible for any taxes imposed on the applicant as a result of the Rebate, if any. If the applicant rents the home where the Premises Wiring will be installed, or resides in a condominium, the applicant must have separately metered electric service at the home. Applicant understands and agrees that Xcel Energy may inspect the installed Eligible EV Charger and the Premises Wiring before the Rebate is issued.

Xcel Energy may perform a site visit or request additional information, including but not limited to photographs of the installation.

By submitting the application, the applicant certifies that the information provided in the application is true and correct, and the applicant understands that if any of the information provided is discovered to be false, the applicant agrees to pay back any Rebate paid by Xcel Energy (fee would be assessed on electricity bill), and he or she understands that they may be subject to other penalties, as permitted by law.

Additional Home Wiring Rebate Terms and Limitations
Program terms and rebate amounts are subject to change or cancellation at any time. Xcel Energy reserves the right to refuse payment and participation if the applicant violates the Program rules, requirements and procedures, including these Terms and Conditions.

Any information provided in this application may be used internally by Xcel Energy for purposes other than processing the application and may be made available to the Colorado Public Utilities Commission (“Commission”). All personal information will be handled in accordance with applicable laws, Commission rules and regulations, and Xcel Energy’s then-current privacy policies.

The applicant authorizes Xcel Energy to call or send written or email messages to the applicant regarding this application. The applicant: (i) acknowledges that he/she is the authorized user of the email address provided in the application; and (ii) grants Xcel Energy express permission to send emails related to the application to that email address until such permission is expressly revoked by the applicant.

The applicant is responsible for adhering to all laws, rules, and regulations related to the applicant’s installation of the Premise’s Wiring and the purchase and use of the Eligible EV Charger. Prior to installation, the applicant is responsible for meeting all Program requirements and for checking with state, county, or city governments and homeowner’s associations (if any) regarding any applicable codes, conditions, ordinances, restrictions, rules and regulations.

The applicant is responsible for paying all fees related to the installation, purchase, and use of the Premises Wiring, as well as any charging equipment owned by the applicant.

Xcel Energy does not warrant, endorse or assume liability for the quality, performance, or safety of the applicant-selected contractor and/or retailer or wholesaler. Performance of any product or services and acceptance of labor and materials used is solely the applicant’s responsibility.

The applicant acknowledges that Xcel Energy, nor any of its affiliates and their respective employees, consultants, contractors, or agents, (a) are responsible for assuring that the installation of Premises Wiring complies with any particular laws, codes, or industry standards, or (b) have made any representations of any kind regarding (i) the results to be achieved by the Rebate or (ii) the electrician or any labor provided by the electrician, including, but not limited to, the qualifications, performance, fitness for use, or safety.

Xcel Energy does not endorse any particular installer or electrician by offering these rebates. Xcel Energy does not expressly or implicitly warrant the performance or quality of the installation services or any charging equipment purchased by the applicant. Xcel Energy is not liable for any damage caused by the operation or malfunction of the Premises Wiring or any charging equipment purchased by the applicant.

Any decisions regarding the selection, design, purchase, use, and operation of any charging equipment, EV, electrician, or installer shall be at the sole discretion and are the sole responsibility of the customer. Applicant agrees to release and hold harmless Xcel Energy, its affiliates, and their officers, directors, shareholders, employees, and contractors from and against any and all causes of action, damages, losses, claims, expenses, demands, costs (including attorneys’ fees and expenses and all court, arbitration or other dispute resolution costs), or any of them, resulting from, arising out of, or in any way directly connected with this Program, applicant’s receipt of the Rebate, failure to receive the Rebate, or any taxes associated therewith. Xcel Energy makes no representations or warranties regarding whether an applicant will or will not qualify to receive the Rebate.

Help with Rebate Application or Additional Information
Customers interested in the Rebate or who need assistance completing the Rebate application can email us at EVrebates@xcelenergy.com or call us at 800-895-4999.

Frequently Asked Questions

Can it be set to automatically delay restarting .after power outage, or will it immediately testart the instant power comes back on?

I have not tried but did not see anything regarding power outages on the app. We have not had a power outage since installing. You may want to reach out to the Company’s tech support.

How long is the power cord? For the plug-in version

The power cord is about a foot long.

Will this work on a 2023 Jeep Grand Cherokee 4xe?

The charger comes with a J2772 plug which is standard on American vehicles. It should work for the Cherokee. There are adapters available.

Can you remotely lock it with an app so that no one can charge until you use the app to unlock it?

Once you download the app for your juice box only you can control it on your app on your phone or iPad. If it’s outside your house and not in your garage you can lock it so nobody can rip it off. I’ve had mine for about four months and it works fine. I have a Ionic5 and I use the juice box for.

Which juice box charger is best for my bmw i3?

The higher the amps, the faster the charge, but the higher amp charger requires a higher amp circuit breaker and wiring. A 32 amp charger requires a 40 amp circuit and a 40 amp charger requires a 50 amp circuit. If you already have an available 240-volt plug in your garage wired for 40 amps, then it would be less expensive to get the 32-amp charger than to pay an electrician to upgrade to a 50-amp circuit. I had to get a 240-volt plug installed in my garage so I went with the 50-amp circuit and got a 40-amp charger.

Can I change the charging rate while it is charging?

Yes. You can adjust the amps while charging by going into Settings > Device Settings > Charging Maximum Rate (A) and then Save.

Would this work with Porsche Taycan?

Yes. Your Porsche Taycan can use both J1772 and CCS plugs. This comes with a J1772 plug. Your car can charge at up to 9.6 kilowatts (KW), so you will want the 40 amp model to get the fastest charge your car can take. (40 amps x 240 volts = 9,600 watts, aka 9.6 kilowatts)

Does this work with a 5g network?

My model does not work with 5G network. Don’t know if newer models work with 5G. You need to research specific models for that capability.

Does it work well being in direct sunlight? The Ford charger I have now overheats and does not work.

I will tell you this much, mine is in the Garage, with temperatures recently in the 90's and just driving into the garage, if you do not let the engine cool before plug in the charger, with the heat outside and the hot engine, what will happen, the fan on the engine will kick in due to the heat outside, engine heat and the heat you putting on the battery, but it's not Juice Box that is the problem, it's excessive heat that you are generating.

Can the cable holder be mounted separately on the wall? I want to mount it on the side of the charger instead of the bottom.

No. Not without building a separate hook assembly, but it would be easy to just buy a separate wall-mounted hook at Lowe’s or Home Depot and hang the charge wire on it.

Will this work on my 2022 bmw x5 45e plug in hybrid?

Yes, the Juicebox has the J1772 connector that BMWs have also. I have a BMW i3 that works well.

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