hansgrohe 27902XX0 WallStoris Toilet Paper Holder with Shelf Instruction Manual

hansgrohe 27902XX0 WallStoris Toilet Paper Holder with Shelf

Product Information

The WallStoris product line includes four models: 27902XX0, 27904XX0, 27926XX0, and 27927XX0. These are modern bathroom and kitchen faucets made from different materials to meet the design and functionality needs of the market. The product comes in different colors, including matte black and matte white. The installation of the product requires proper care to avoid damage, which is why the user manual provides detailed instructions on how to install it.

Product Usage Instructions

• Before installing the product, inspect it for any shipping damage. Claims for shipping damage made after installation will not be honored. It is important to note that this product should not be used as a grab bar. If a grab bar is required, install one separately.
• Each model has different installation considerations, which are as follows:
  • WallStoris 27902XX0: requires a SW 1.5 mm 0.74 ft-lb (1 Nm) torque and comes with two anchors.
  • WallStoris 27904XX0: requires a SW 1.5 mm 0.74 ft-lb (1 Nm) torque and comes with two anchors.
  • WallStoris 27926XX0: requires a SW 1.5 mm 0.74 ft-lb (1 Nm) torque and comes with two anchors.
  • WallStoris 27927XX0: requires a SW 1.5 mm 0.74 ft-lb (1 Nm) torque and comes with three anchors. Seal the wall around the anchors with waterproof sealant to prevent water damage.
  • WallStoris 27928XX0: requires a SW 1.5 mm 0.74 ft-lb (1 Nm) torque and comes with three anchors. Seal the wall around the anchors with waterproof sealant to prevent water damage.
• To prevent water damage, it is important to seal the wall around the anchors with waterproof sealant. The user manual also warns against using abrasive or caustic cleaning agents or no-rinse cleaning products, as they can cause damage to the product and result in property damage or product failure.
• If you need to obtain warranty service or information, contact your retailer or Hansgrohe, Inc. Technical Service at 800-334-0455. To request warranty service, you will need to provide the sales receipt or other evidence of the date and place of purchase. Note that labor and other expenses for disconnection, deinstallation, or return of the product for warranty service, or for installation or reinstallation of the product are not covered by the warranty.

Installation Considerations

Inspect the product for shipping damage before installation. Claims for shipping damage made after the product is installed will not be honored.

• Please read over these instructions thoroughly before beginning installation. Make sure that you have all tools and supplies needed to complete the installation.

• Make sure that the wall is strong enough to support the product. The area where the piece is to be installed must be flat and free of protruding grout joints, etc.

• The screws and anchors included with this set are suitable for use in a tile or other solid surface wall. They are not suitable for use in an acrylic or fiberglass shower enclosure. Please contact the manufacturer of the enclosure regarding recommended mounting locations, reinforcement requirements, and mounting hardware.
  This product must not be used as a grab bar. If a grab bar is required, install one separately.

• Keep this booklet and the receipt (or other proof of date and place of purchase) for this product in a safe place. The receipt is required should it be necessary to request warranty parts.

Tools Required

DIMENSION

Seal the wall around the anchors with waterproof sealant. Failure to seal the wall can lead to water damage.

Installation

27902XX0 / 27904XX0 / 27926XX0

27927XX0

Seal the wall around the anchors with waterproof sealant. Failure to seal the wall can lead to water damage.

27928XX0

Dismounting

Replacement Parts

Cleaning Recommendation for Hansgrohe® Products

Modern bathroom faucets, kitchen faucets and shower products are made from different materials to comply with the needs of the market with regard to design and functionality. To avoid damage to the product, it is necessary to take proper care of it.

For best results:

• Prevent the buildup of mineral scale and /or soap residue by cleaning your Hansgrohe product(s) when needed.
• Select a cleaning agent specifically intended for the type of product.
• Do not use these types of cleaners as they will cause damage to your Hansgrohe product:
  • Any cleaning agent containing hydrochloric acid, formic acid, lye, or acetic acid.
  • Abrasive cleaning powders, pads, or brushes.
  • Steam cleaners.
  • “No rinse” cleaning agents.
• Always follow the instructions provided by the manufacturer of the cleaning agent.
• Do not mix cleaning agents, unless directed by the manufacturer.
• Do not spray cleaners directly onto the product as drops could enter openings and gaps and cause damage. When using spray cleaners, spray the cleaner onto a soft cloth or sponge.
• Always rinse your Hansgrohe product thoroughly with clear water and polish dry with a soft cloth after cleaning.

Important

• Residue from soaps and shampoos can cause damage. Rinse the product with clean water after each use.
• Residue from basin/tub/tile cleaner can cause damage to faucets and fittings. Immediately rinse any overspray from the Hansgrohe product.
• Do not store any cleaning agents under your Hansgrohe product, such as in a vanity unit, as the fumes may damage the product.
• Damage to the product caused by improper care or the use of improper cleaning agents is not covered by the warranty.
• If a component of the product is damaged, replace it to reduce the risk of personal injury, property damage or product failure.

Hansgrohe, Inc. Limited Warranty

• Offering our customers the highest quality at all times is a funda-mental part of the Hansgrohe, Inc. company philosophy. We of-fer consumers a limited warranty on our hansgrohe® and AXOR® branded products.
• This warranty is limited to products manufactured by Hansgrohe, Inc. that are purchased from a Hansgrohe, Inc. authorized seller by a consumer in the United States or Canada after September 1, 2019, and installed in either the United States or in Canada.

WARRANT Y
Hansgrohe, Inc. warrants to the original consumer purchaser that hansgrohe and AXOR products will be free from defects in mate-rial and workmanship for as long as the original consumer pur-chaser owns both the product and the home in which the product was originally installed. For commercial purchasers, the warranty period is (a) one (1) year for hansgrohe products and (b) five (5) years for AXOR products, in each case from the date of purchase. The warranty period for products in the Rubbed Bronze, Matte Black and Matte White finishes are three (3) years from the date of purchase. This warranty is non- transferable.

WHAT WE WILL DO
Hansgrohe, Inc., at its option, will replace any product or part of the product that proves defective in workmanship and/ or ma-terial, under normal installation, use, service and maintenance. If Hansgrohe, Inc. is unable to provide a replacement part or product and repair is not practical or cannot be made in timely fashion, Hansgrohe, Inc. may elect to refund the purchase price in exchange for the return of the defective product. REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS LIMITED

WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER.

• WHAT IS NOT COVERED BY THE WARRANTY

  • Because Hansgrohe, Inc. is unable to control the quality of hansgrohe or AXOR products sold by unauthorized sellers, un-less otherwise prohibited by law, this warranty does not cover hansgrohe or AXOR products purchased from unauthorized sell-ers. Authorized sellers can be found on hansgrohe and AXOR branded websites.

  • Labor and other expenses for disconnection, deinstallation, or return of the product for warranty service (including but not lim-ited to proper packaging and shipping costs), or for installation or reinstallation of the product are not covered by this warranty.

  • Hansgrohe, Inc. shall not be liable for any damage to the product resulting from

  • reasonable wear and tear

  • outdoor use

  •  misuse (including use of the product for an unintended application)

  • freezing water

  • excessive water pressure

  • pipe corrosion in the home in which the product is installed
    abuse, neglect or improper or incorrectly performed installation, maintenance or repair, including the use of abrasive or caustic cleaning agents or “no- rinse” clean-ing products.

  • This warranty does not cover: (i) accessories, connected mate-rials and products, or related products not manufactured by Hansgrohe, Inc. (ii) any hansgrohe or AXOR product sold for display purposes or (iii) hansgrohe or AXOR products purchased from unauthorized sellers.

• WHAT YOU MUST DO TO OBTAIN WARRANT Y SERVICE OR INFORMATION

  • Contact your retailer, or contact Technical Service at:
  • Hansgrohe, Inc.
  • 1492 Bluegrass Lakes Parkway Alpharetta, GA 30004
  • Toll-free 800 -334- 0455
  • In requesting warranty service, you will need to provide:
  1. The sales receipt or other evidence of the date and place of purchase.
  2. A description of the problem.
  3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to:\
  • Hansgrohe, Inc.
  • 1492 Bluegrass Lakes Parkway Alpharetta, GA 30004
  • Toll-free 800 -334- 0455
  • When warranty service is completed, any repaired or replace-ment product or part will be returned to you postage prepaid.
    REVISED SEPTEMBER 1, 2019.

Limitation on Duration of Implied Warranties:
Some States do not allow limitations on how long an implied warranty lasts, so the below limitations may not apply to you. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE STATUTORY PERIOD OR THE DURATION OF THIS WARRANTY, WHICHEVER IS SHORTER.

Limitation of Special, Incidental or Consequential Damages:
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the below limitations and exclusions may not apply to you. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS WARRANTY DOES NOT COVER, AND HANSGROHE, INC. SHALL NOT BE LIABLE FOR, ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LABOR CHARGES TO REPAIR, REPLACE, INSTALL OR REMOVE THIS PRODUCT), WHETHER ARISING OUT OF BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, TORT, OR OTHERWISE. HANSGROHE, INC. SHALL NOT BE LIABLE FOR ANY DAMAGE TO THE PRODUCT RESULTING FROM REASONABLE WEAR AND TEAR, OUTDOOR USE, MISUSE (INCLUDING USE OF THE PRODUCT FOR AN UNINTENDED APPLICATION), FREEZING WATER, EXCESSIVE WATER PRESSURE, PIPE CORROSION IN THE HOME IN WHICH THE PRODUCT IS INSTALLED, ABUSE, NEGLECT OR IMPROPER OR INCORRECTLY PERFORMED INSTALLATION, MAINTENANCE OR REPAIR, INCLUDING THE USE OF ABRASIVE OR CAUSTIC CLEANING AGENTS OR “NO-RINSE” CLEANING PRODUCTS.

Notice to residents of the State of New Jersey:

• The provisions of this warranty, including its limitations, are intended to apply to the fullest extent permitted by the laws of the State of New Jersey.
• This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

PRODUCT INSTRUCTIONS AND QUESTIONS

• Upon purchase or prior to installation, please carefully inspect your product for any damage or visible defect. Prior to installing, always carefully study the enclosed instructions on the proper in-stallation and the care and maintenance of this product.
• If you have questions at any time about the use, installation or per-formance of your product, or the Limited Warranty, please write us or call us toll-free at 800 -334- 0455.

ABOUT COMPANY

• Hansgrohe, Inc. 1490 Bluegrass Lakes Parkway Alpharetta, GA 30004
• Tel. 800-334-0455
• Fax 770-889-1783
• www.hansgrohe-usa.com

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