eTOURER MX1 Mid-Drive Cruiser Bike User Manual

eTOURER MX1 Mid-Drive Cruiser Bike

Thank you for purchasing an E-Tourer E-Bike. With care and correct usage your electric bicycle will give many years of service.
Please read this manual fully before use

Introduction

• Fully charge the battery before use.
• This manual contains important information about how to safely use your bike.
• It is extremely important that you follow the safety guidelines contained in this manual in order to ensure maximum safety.
• It is the owner’s responsibility to carefully read all of the contents of this manual and to comply with all laws pertaining to the operation of bicycles and/or electric bikes in your local jurisdiction

Safety Notice

Please read these instructions carefully before using the E-Bike. Important information about your new E-Bike is in this manual.

Warning

• Before beginning any exercise program, consult your GP. Evaluate your present fitness level & determine the exercise program that is most suited to your age & condition.
• If you experience any pain or tightness in your chest, irregular heartbeat, shortness of breath, lightheaded or any other unusual discomfort whilst exercising, stop & consult your GP before continuing.

Maximum Weight Capacity

Your E-Bike is designed for cyclists (inclusive of luggage) weighing up to 120Kg.

General Safety
Safe cycling is an important concern for all bike manufacturers. Using common sense is usually the best way to cycle safely & get the most out of your E-Bike. Here are some common sense ideas to keep in mind whenever you go for a bike ride:

Familiarize yourself with your state laws

• Many states require different safety devices. It is your responsibility to familiarize yourself with the laws of the state in which you are cycling, & to comply with those laws (including properly equipping your bike if need be)
• Be sure to thoroughly understand how to operate the components of your E-Bike
• Always do a mechanical safety check before cycling Be sure all equipment is adjusted properly, especially the brakes, & that all quick release devices are in the ‘closed’ position before cycling. When you need to react quickly, you need to know how your bike will respond.

Always cycle defensively
While you may be in the right. in a contest between a car & a bike, the car will always win. Always be on the lookout for potentially dangerous situations.

Wear a helmet

Always wear a helmet when cycling, no matter how short the route may be. Always keep the chin strap securely buckled. A helmet meeting the appropriate safety standards would be ideal to protect against head injuries. It must fit & be worn correctly to do the job correctly.

Wet weather

• Take extra care when cycling in wet weather
• Brake earlier as you will need a longer distance to stop
• Slow down, avoid sudden braking & take corners with added caution
• Be more visible on the road
• Potholes & slippery surfaces (such as line markings & train tracks) all become more hazardous when wet

Night riding

Cycle at night only if necessary. Slow down & use familiar roads with ample street lighting if possible
Ensure your bike is equipped with a full set of correctly positioned & clean reflectors

Pedaling technique

• Learn to operate the gears properly
• Position the ball of your foot on the centre of the pedal
• When pedaling, ensure your knees are parallel to the bike frame
• To absorb shock. keep your elbows slightly bent

Parts & Assembly

Specifications

Understanding Your Battery

Tum the key in a clockwise direction to lock the battery;

• Tum the key in an anticlockwise direction to unlock the battery, and tum knob to take the battery out.
• There is a unique number on the battery lock,
• This code is requested when ordering replacement keys
• To get the maximum life out of your battery please try to maintain a charge in it at all times, this is especially important if you are not using the bike regularly

How to Charge the Battery

• Insert the plug of the charger into the charging socket of the battery box
• Insert the charger into a wall outlet, a red light should now appear.
• Leave the battery charging for 5-6 hours in a well-ventilated area
• When the light on the charger turns green your battery is fully charged
• The charger will become warm whilst charging, this is perfectly normal
• You can charge the battery either while it is on the bike or when it has been removed
• Remove battery from bike, tum the key in a anticlockwise direction to unlock battery.

Make sure the battery locks into place before riding.

Precautions whilst Charging the Battery

• Always charge your battery in a dry and clean place, keep the charger dry and clean
• Always turn off the motor and remove the key from ignition before and during charging to prevent serious damage to the controller and the battery
• Do not attempt to open or make any amendments/repairs to the battery
• Keep out of reach of children
• Do not set anything on the charger or battery whilst they are charging
  • it is normal for these to get warm during the charging process
•  If you do not use your bicycle for a long period of time, then please ensure you check the battery monthly and charge if necessary
• Never leave the battery in a fully discharged state far more than 24 hours

Safety Checks Before Cycling

• Before riding, make sure that the battery has sufficient charge for the journey
• Check that the air pressure in the tyres is within limits shown on tyre wall. Please note that riding on underinflated tyres will reduce the battery range considerably and increase the risk of punctures and broken spokes
• Check that the front and rear brakes are operating correctly
• Check that the front and rear wheels are securely fastened. Especially check the quick release levers if fitted are tight when locked and facing in an upwards direction
• Check that the seat post and handlebars are securely fastened and within the marked limits
• Only turn the battery on once you are on the bicycle and ready to go, making sure that the red button that controls the throttle is not pushed in. if it is you may accidentally touch the accelerator while pushing or moving the bike and initiate the motor and the bike will jump forward possibly causing you to injure yourself or damage the bike

Bicycle Usage

• Your E-Bike can be used as a normal pedal bike by simply not switching on the battery
• Electric bikes must not be ridden by anyone under the age of 14 on public property
• Frequent braking and starting, low tyre pressures, riding uphill, travelling against a strong wind, excessive use of throttle and riding on rough or muddy roads will consume extra battery power and shorten the range
• Your electric bike can be used in rain; however. it must not be submerged in water. The controller. batteries. motor and other electrical devices may be short circuited causing damage and a potentially dangerous situation
• All other operations of your E-Bike are as per a normal pedal cycle

Display Operation

Functions

• Serial Communications
• Speed {Max/Avg.)
• Switching between km and miles
• Distance (Trip/Total)
• Battery capacity indicator
• 5-level PAS
• Walk assistance
• Motor output power indicator
• Backlight
• Parameter Settings
• Error code readout

Interface

Switching the System ON/OFF

• Press and hold { > 2S) LI!!… on the display to turn on the system. Press and hold ( > 2S) LI!!… again to turn off the system.
• If the “automatic shutdown time” is set to 5 minutes (it can be set with the “Auto OfP function, See “Auto Off”), the display will automatically be turned off within the desired time when it is not in operation.

Selection of Support Levels

When the display is turned on, press ( <0.5S) the &, or 1-::l button to switch to the support level, the lowest level is 1, the highest level is 5. When the system is switched on, the support level starts in level

1. There is no support at level 0.

Selection mode

Briefly press ( <0.5s) the W button to see the different trip modes. Trip: daily kilometers (TRIP} total kilometers {TOTAL)- Maximum speed (MAXS) -Average speed!AVG)- Remaining distance (RANGE) – Output power (W) – Energy consumption (C (only with torque sensor fitted).

Headlights/backlighting

• Hold I> 2S) the 01 buttons to activate the display backlight.
• Hold I> 2S) the 01 buttons again to turn off the display backlight. The brightness of the backlight can be set in the display settings “Brightness”. (If the display/ Pedelec is switched on in a dark environment, the display backlight will automatically be switched on. If the display backlight has been manually switched off, the automatic sensor function is deactivated. You can only turn on the light manually after switching on the system again.)

Walk Assistance

• The Walk assistance only can be activated with a stationary pedelec.
• Activation: Briefly press { <0.5Sl the – button until to level null, and then press ( < 0.5s) the – button, the WALi: symbol is displayed. Now hold down the button and the Walk assistance will activate.
• The I WALi< ~ymbol will flash and the pedelec moves approx. 6 km/h. After releasing the button, the motor stops automatically and switches back to level null (if no option is activated in 5 seconds). If no speed signal is detected. it shows 2.Skm/h.

Battery state of charge

The battery start of charge is shown in ten bars. Each full bar represents the remaining capacity of the battery in a percentage, if the frame of the indicator blinks that means needs charging. (As shown in the figure below):

USB charge function

If an external USB device is connected to the display, the icon appears. the device will be charged. The maximum charging voltage is 5V and the maximum charging current is 500mA.

SETTINGS

After the display is turned on, quickly press I <0.3SI the· button twice to access the “MENU” interface.
Pressing the + or – button. you can select and reset the options. Then press ( < 0.3S) the · button twice to confirm your selected option and to return to the main screen. If no button is pressed within 10 seconds in the “MENU” interface, the display will automatically return to the main screen and no data will be saved.

Reset mileage

• When the system is on, quickly press ( < 0.3S) the button twice to access the “MENU” interface, and “tC” appears on the display las shown below).
• Now using the &J or – button, choose between “y”(YESI or “n”(NO). If choose “y”, the Daily kilometers (TRIP). Maximum speed (MAX) and
• The average speed (AVGI will be reset. Once you have chosen your desired selection. press ( <0.3S) the button twice to save and return to the main screen. or you can press ( <0.3S) the · button once to save and enter the next item “Selection of unit in km/Miles”.
  NOTE : If the daily kilometers accumulate 99999km. the daily kilometers will be reset automatically

Selection of unit in km/Miles

When the system is on, quickly press (<0.3S) the button twice to access the “MENU” interface. repetitively press the · button until the “S7” appears on the display (as shown below). Now using the &, or – button. choose between “km/h” or”mile/h”. Once you have chosen your desired selection, press ( <0.3S) the · button twice to save and return to the main screen, or you can press ( <0.3S) the · button once to save and enter the next item “Set light sensitivity”.

Set light sensitivity of backlight

When the system is on, quickly press ( <0.3SI the · button twice to access the “MENU” interface. repetitively press the · button until the “bLO” appears on the display (as shown below). And then press &:J to increase or – to reduce (light sensitivity for 0-5). Choosing “O” turns off the light sensitivity function. Once you have chosen your desired selection, press l<0.3S) the · button twice to save and return to the main screen. or you can press I< 0.3S) button once to save and enter the next item “Set display brightness”.

Set display brightness

When the system is on, quickly press ( < 0.3S) the button twice to access the “MENU” interface. Repetitively press the button until the “bl 1” appears on the display (as shown below). Press + to increase or – to reduce (brightness for 1-5). Once you have chosen your desired selection, press ( < 0.3S) the button twice to save and return to the main screen, or you can press <0.3S) the · button once to save and enter the next item “Set Auto Off”.

Set Auto Off

When the system is on, quickly press (<0.3S) the button twice to access the “MENU” interface, and repetitively press the button until the “OFF” appears on the display (as shown below). And then press + to increase or to reduce (display brightness for 1-9minute). Once you have chosen your desired selection, press (<0.3S) the button twice to save and return to the main screen, or you can press ( < 0.3S) the · button once to save and enter the next item “Service Tip”.

Service Tip

When the system is on, quickly press ( <0.3S) the · button twice to access the “MENU” interface, and repetitively press the · button until the “nnA” appears on the display (as shown below). And then press + or – to choose between “O” or ‘T’. Choosing “O”turns off the notification. Once you have chosen your desired selection, press I< 0.3S) the · button twice to save and return to the main screen.
NOTE: If the “Service” function is set to “ON”, the indicator “service” will be displayed indicating that the bike is due for service at 5000km intervals

ERROR CODE DEFINITION

The display can show the errors of a pedelec. If an error is detected, the wrench icon Y appears on the display and one of the following error codes will be displayed.
Note : Please read the description of the error code carefully. If you see the error code, restart the system first. If the problem is not resolved, please contact your dealer

position.

| Check the throttle can adjust back into its correct position, if

the situation does not improve, please change to a new throttle. (Only applies to bike that with a throttle)

05| Throttle fault.| 1. Check the connector of throttle confirm they are correctly

connected.

2. Disconnect the throttle, If the problem still there, please contact your retailer. (Only applies to bike that with a throttle)

07| Overvoltage protection| 1. Remove the battery.

2. Re-Insert the battery.

3. If the problem persists, please contact your retailer.

08| Error with the hall sensor signal inside the motor| Please contact your retailer.
09| Error with the Engine phase’s| Please contact your retailer.
10| The temperature inside the engine has reached its maximum protection value| 1. Turn off the system and allow the Pedaled to cool down.

2. If the problem persists, please contact your retailer.

11| The temperature sensor inside the motor has an error| Please contact your retailer.
12| Error with the current sensor in the controller| Please contact your retailer.
13| Error with the temperature sensor inside of the battery| Please contact your retailer.
14| The protection temperature inside the controller has reached its maximum protection value| 1. Turn off the system and let the pedelec cool down.

2. If the problem persists, please contact your retailer.

15| Error with the temperature sensor inside the controller| Please contact your retailer.
Error| Declaration| Troubleshooting
---|---|---
21| Speed sensor Error| 1. Restart the system

2. Check that the magnet attached to the spoke is aligned with the speed sensor and that the distance is between 10 mm and 20mm.

3. Check that the speed sensor connector is connected correctly.

4. If the error persists, please contact your retailer.

25| Torque signal Error| 1. Check that all connections are connected correctly.

2. If the error persists, please contact your retailer.

26| Speed signal of the torque sensor has an

error

| 1. Checkthe connector from the speed sensor to make sure it is

connected correctly.

2.  Check the speed sensor for signs of damage.

3.  If the problem persists, please contact your retailer.

27| Overcurrent from controller| Please contact your retailer.
30| Communication problem| 1.  Check all connections are correctly connected.

2.  If the error persists, please contact your retailer.

33| Brake signal has an error

(If brake sensors are fitted)

| 1. Check all connectors.

2. If the error continues to occur, please contact your retailer.

35| Detection circuit for 15V has an error| Please contact your retailer.
36| Detection circuit on the keypad has an

error

| Please contact your retailer.
37| WOT circuit is faulty| Please contact your retailer.
41| Total voltage from the battery is too high| Please contact your retailer.
44| Total voltage from the battery is too low| Please contact your retailer.
43| Total power from the battery cells is too

high

| Please contact your retailer.
44| Voltage of the single cell is too high| Please contact your retailer.
45| Temperature of the battery is too high| Please contact your retailer.
46| The temperature of the battery is too low| Please contact your retailer.
47| SOC of the battery is too high| Please contact your retailer.
48| SOC of the battery is too low| Please contact your retailer.
61| Switching detection defect| Please contact your retailer. (Only applies to bike that with

these parts/function)

62| Electronic derailleur cannot release.| Please contact your retailer. (Only applies to bike that with

these parts/function)

71| Electronic lock is jammed| Please contact your retailer. (Only applies to bike that with

these parts/function)

81| Bluetooth module has an error| Please contact your retailer. (Only applies to bike that with

these parts/functions)

Regular Maintenance

• Wheels
  The wheels should be centered in the fork or dropouts. If you hear any irregular noise from the wheels inspect them as they may need repairs. The wheels should rotate smoothly without wobbling from side to side. if this happens. please ensure they are fastened correctly. You can check the bearing play of the hubs by lifting the bicycle and spinning the wheel, it should continue to spin for several times after you have stopped spinning manually.
  To check the play of the hubs try to move the rim from side to side between the forks, no play should exist. If you detect play or if the wheel is difficult to turn, the bearing must be adjusted or replaced.

• Brake levers
  There is an automatic power SHUT OFF sensor on the brake levers; every time the brake is applied the power of motor will automatically shut off and when released the power will return.

• Rims
  The rims should be smooth and without cracks. breaks or bulges.

• Spokes
  Check that no spokes are broken or becoming loose. If there is some minor loosening of the spokes. they may need tightening. If there is a loose spoke or the rim has side play of more than 4mm. we recommend you immediately take your bike to a local bike stockist to be repaired. Riding with loose spokes will cause the wheel to fail.

• Tyres
  Inflate your tyres to the pressure embossed on the sidewall before use. Every time you ride make sure the tyres are inflated according to the psi as stated on the sidewall of your tyre i.e. 40-65psi. Improper tyre pressure will make riding more difficult. cause excessive wear and premature failure of the tyre. The tyre should be properly seated in the rim and the fitting of the tyre bead should be checked.
  If the tube is pinched between the rim and the tyre it will fail when inflated. Make sure the tyre is not cracked or worn unevenly. Check the tyres for bulges. Check and make sure that the valve stem is straight in the rim. Worn/damaged tyres should be replaced immediately. Please note that riding on underinflated tyres will reduce the battery range considerably.

• Brakes
  Riding with brakes that are worn or damaged, or with worn cables or wheels that are in poor condition may result in losing control of your bike. Wet weather may hinder your brake performance so please take extra care in these conditions.
  Before each ride check to make sure your brake cables are free of obstacles and are working properly before operating the bike. It is also good practice to make sure the wheels spin freely i.e. the brakes are not binding.

• Power Orv’Off
  The power on and off is controlled by turning the key located at the side of the battery. This key also locks the battery to the bike. The LCD display, located on the handlebars also indicates the charge level of the battery.

• Batteries/Fuse
  The battery is a 36v lithium and must not be tampered with in any way. All the batteries have an accessible fuse. This fuse is 30amps as main protection for the circuit.
  Do not attempt to open the lithium battery, doing so may cause chemical, electrical or fire hazards.
  Unauthorized opening of the battery casing will negate any warranty.

• Lubrication
  To maintain a smooth operation of the chain and the gear cogs, put a small amount of lubricating oil on them every 6 months or sooner if they look dry.

Warranty Information

Warranty Against Defects

1. WHAT THIS WARRAN1Y RELATES TO

2. This warranty covers goods supplied by Coast RV Pty Ltd T/A Coast to Coast RV Services (“Supplier”) to the Client (“Goods”) and relates to any defects in materials and workmanship under normal use and maintenance (“Defect”).

3. WHAT THE SUPPLIER WILL DO TO HONOUR THEWARRAN1Y

4. The Supplier will: replace or repair the Goods or the defective part of the Goods free of charge. arrange for the Goods or the defective part of the Goods to be repaired or replaced by a qualified repairer free of charge.

5. The Supplier reserves the right to replace defective parts of the Goods with parts and components of similar quality, grade. or composition where an identical part or component is not available.

6. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

7. WHAT THE CLIENT MUST DO TO CLAIM THE WARRAN1Y

8. To claim the benefit of the warranty, the Client will need to(sequentially): first contact the Supplier, and present the defective Goods to the Supplier for inspection. including inspection for defective workmanship, or otherwise provide evidence of the claimed Defect, accompanied by evidence of proof of purchase and date of delivery, and if applicable. evidence of maintenance performed in accordance with the relevant maintenance schedules.

9. The claim listed in clause 3.1 may be made in person. or the claim may be sent to the address listed on this form. including the particulars required under clauses 3.1 (i) and 3.1 (ii).

10. The appropriate form for making a claim for warranty is as attached.

11. DURATION OF WARRAN1Y

12. The frame of your new E-Bike is warrantied for 3 years from the date of purchase

13. The motor and controller is warrantied for 24 months from the date of purchase

14. The battery is warrantied for 18 months from the date of purchase

15. The Charger is warrantied for 12 months from the date of purchase

16. All other components are warrantied for 6 months (excludes consumable items such as tires, brake pads, cables, chains and sprockets)

17. Failure due to poor care and maintenance, accidental damage, overloading with excessive weight, towing or misuse will not be covered by warranty

18. If a Defect does not materialize in the Goods prior to the date provided in clause 4.1. the Supplier will have no liability to the Client under this warranty.

19. RESPONSIBILl1Y FOR COSTS OF CLAIM UNDER THIS WARRAN1Y

20. The Supplier is responsible for the costs directly associated with repairing or replacing the Goods in accordance with clause 2.1 only.

21. Any works required to be completed in addition to fixing the Defect are the responsibility of the Client. Additional works includes any costs associated with any testing or repair of the Goods or any goods to which they are fitted, undertaken by a third party in relation to any defect without prior authorization from the Supplier.

22. Where it is determined that the Goods do not have a Defect, the Client will be charged a GST exclusive inspection fee of forty-five dollars ($45.00AUD in Australia or $45.00NZD in New Zealand) plus freight costs for the return of the Goods, this is subject to change without notice.

23. The cost of delivery and insurance of the Goods to and from the Supplier, travel costs to and from the Supplier, and the cost of inspecting and testing the Goods are the sole responsibility of the Client.

24. WARRANTY LIMITATIONS

25. The Supplier makes no warranties or representations other than those set out in this warranty document except as is required by law.

26. The Supplier will not be liable under this warranty: to the Client or any other person for any consequential, direct or indirect loss. damage or costs incurred or suffered by the Client or any other person, including but not limited to damage to persons, other property, loss of turnover, loss of profits, loss of business or goodwill.
    to the Client for transportation or travel costs which are the Client’s responsibility. for damage or defects in any Goods caused by improper transportation. storage or any other misuse. neglect or accident. for the installation of the Goods. Any fault or defect due to installation should be referred to the installer. The Goods must be installed in accordance with the Manufacturer’s instructions and any relevant legislation arcade.

27. This warranty covers the Client only and it is not transferrable if the Goods are sold by the Client during the warranty period.

28. WARRANTY EXCLUSIONS

29. This warranty will not apply where: the Goods have been improperly modified or repaired or the Good’s defect has arisen due to the Client’s failure to properly install, fit, maintain, service or use the Goods in accordance with the specifications and instructions provided by the Manufacturer, including a failure to comply with the relevant maintenance schedule (where applicable). the Supplier cannot establish any Defect in the Goods after testing. the Goods have been used other than for the purpose for which they were designed. the Goods have been subject to abnormal conditions, including but not limited to temperature, pressure, stress, load or similar. the Client or installer has used or fitted non-genuine or non-approved parts and accessories to the Goods or have failed to use recommended parts and accessories. the Good’s defect has arisen due to abuse. misuse. neglect. or accident. the Goods have not been installed in accordance with the relevant instructions. the goad’s defect is caused by use or fair wear and tear of the Goods (or expendable parts).

30. RIGHTS AT LAW

31. The benefits given to the Client under this warranty are in addition to other rights and remedies of the Client at law in relation to the Goods.

32. In Australia, our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Goods repaired or replaced if the Goods fail to be of acceptable quality and the failure does not amount to a major failure

WARRANTY CLAIM FORM

I hereby declare that the information provided above is true and correct and to the best of my knowledge and belief and I have complied with all the conditions of the warranty.
Signed:
Name: ………………………………………………………………………………….. .
(please print)
Dated: ………………………………………………………………………………….. .
[Please note, the issue or completion of this form by the Client does not constitute an admission of liability by the Supplier]

COASTRV.COM.AU

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