SMOOSAT E9 Pro, E9 Apex Electric Scooter Owner’s Manual

October 30, 2023
SMOOSAT

SMOOSAT E9 Pro, E9 Apex Electric Scooter

SMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-PRODUCT

Product Information

The SmooSat Electric Scooter is a sports and recreational vehicle that comes with a pre-assembled electric scooter, owner’s manual, legal statement, quick start guide, warranty card, charger, and 5mm Allen wrench. It has a charger port, rubber wheel folding mechanism, throttle, power cut-off, rear-fender brake, hub motor, kick stand, ambient light, and Bluetooth speaker (for E9 Apex only). The scooter has an accelerator, battery level display, speed ON/OFF button, and ambient light icon.

Product Usage Instructions

Assembly and Set-Up:

  1. Place the scooter on the ground and push the release lever down to unfold the scooter.
  2. Using the 5mm Allen wrench, loosen the handlebar clamp.
  3. Insert the handlebar with the throttle facing the rider.
  4. Tighten the handlebar clamp using the 5mm Allen wrench.
  5. To adjust the height of the handlebar, open the quick-release lever and slide the T-bar to the desired position. Then re-secure the quick-release lever to lock into place.
  6. Manually adjust the tension of the quick-release lever by tightening or loosening the Allen bolt. Ensure that you can open and close the quick-release lever by hand and that the T-bar slides freely when the quick-release is open.

Charging:

  1. Plug the charger plug into a wall outlet. The light on the charger should be green.
  2. The light on the charger should turn red during charging.
  3. When charging is complete, the light will turn green again.
  4. The battery will be fully charged after 5 hours.

Pairing Bluetooth Device:

For E9 Apex only:

  1. Lift the rubber plug to expose the charging port.
  2. Plug the charger into the charging port.
  3. When charging is complete, put back the rubber plug.

Riding and Stopping:

Always wear proper protective equipment, such as an approved safety helmet (with chin strap securely buckled), elbow pads, and kneepads. A helmet may be legally required by local law or regulation in your area. A long-sleeved shirt and long pants are recommended. Always wear shoes and keep shoelaces tied and out of the way of the wheels and motor. Never ride barefoot or in sandals.

Thank you for purchasing

Thank you for purchasing SmooSat Electric Scooter. It is a sports and recreational vehicle with style.

Package Contents

Pre-Assembled Electric Scooter

SMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG-
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AccessoriesSMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG-
\(3\)

Carefully check package contents, if anything is missing or damaged, please contact support@ismoosat.com for help.

Product Overview

SMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG-
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Throttle Instruction

SMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG-
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Assembly and Set-Up

  1. To release the folding mechanism, place the scooter on the ground, push the release lever down to unfold the scooter.
  2. Using the 5 mm Allen Wrench loosen the handlebar clamp.SMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG- \(6\)
  3. Insert the handlebar with the throttle facing the rider.
  4. Using the 5mm Allen Wrench tighten the hanclebar clamp.SMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG- \(7\)
  5. To adjust the height of the handlebar, open the quick-release lever and slide the T-bar to the desired position and resecure the quick-release lever to lock into place.
  6. The tension of the quick-release lever can be adjusted by manually tightening or loosening the Allen bolt. Be careful not to overtighten.
    You should always be able to open and close the quick-release lever by hand and the T-bar should slide freely when the quick-release is open.SMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG-
\(8\)

Charge Your Scooter

NOTE:

  • Plug the charger plug into wall outlet,the light on the charger should be green.
  • The light on the charger should turn red during charging.
  • When the charging is completed the light will turn green again.
  • The battery will be fully charged after 5 hours

SMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG- \(10\)

  1. Lift the rubber plug.
  2. Plug the charger into the charging port.
  3. When charging is completed, put back the rubber plug.

Pairing your Bluetooth Device

To pair with a Bluetooth device
Follow these steps:

  1. Make sure both the Bluetooth® function in your device and the scooter are turned on.
  2. On your device, locate the Bluetooth® device list. Select “SmooSat E9 Apex” from the list .

How to Ride and Stop

  • Always wear proper protective equipment, such as an approved safety helmet (with chin strap securely buckled), elbow pads, and kneepads. A helmet may be legally required by local law or regulation in your area.
  • A long-sleeved shirt, and long pants are recommended. Always wear shoes and keep shoelaces tied andout of the way of the wheels and motor. Never ride barefooted or in sandals

SMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG- \(13\)

  1. Step on the deck with one foot, and slowly kick off the other on the ground

  2. When the scooter starts to coast, put both feet on the deck and push down the accelerator.
    NOTE : Do not push down the accelerator before the scooter reach the speed 3 mph, the scooter must be traveling at least 3 mph before motor will engage.SMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG-
\(14\)

  3. Tilt your body to the steering direction as you turn, and slowly turn the handlebar

  4. For controlled stops, release the throttle and apply the brake by putting pressure on the rear-fender brake.SMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG- \(15\)

Safety Instructions

Watch out for safety risks

  • Do not ride in the rain
  • Keep your speed between 3.1-6.2 mph when you ride through speed bumps, elevator door sills, bumpy roads or other uneven surfaces. Slightly bend your knee to better adjust mentioned surfacesSMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG- \(16\)
  • Look out for doors, elevators and  other overhead obstacles
  • Do not accelerate when you go down hillSMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG- \(17\)
  • Do not press the accelerator when you’re walking alongside the scooter
  • Always steer clear of obstaclesSMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG- \(18\)
  • Do not hang bags or other heavy stuff on the handlebar
  • Keep both feet on the deck all timeSMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG- \(19\)

Do not try following dangerous actions

  • Do not ride in traffic lanes or residential areas where vehicles and pedestrians are
  • Do not turn the handlebar violently during high-speed ridingSMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG- \(20\)
  • Do not ride in a ponding that is higher than 0.78
  • Do not ride with anyone else, including childrenSMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG- \(21\)
  • Do not keep your feet on the rear fender brake
  • Do not touch the rear fender brake immediately after ridingSMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG- \(22\)
  • Do not keep your hands away from handlebar
  • Do not try riding up or down stairs, and jumping over obstaclesSMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG- \(23\)

Safety Reminder

  • This electric scooter is a leisure device. But once they’re in a public area, they’ll be seen as vehicles, subjecting to any risks faced by vehicles. For your safety, please follow instructions in the manual and traffic laws and regulations set forth by government and regulatory agencies.
  • At the same time, you should understand that risks cannot be entirely avoided as others may violate traffic regulations and drive incautiously, and you’re exposed to road accidents just as when you’re walking or biking. The faster the scooter is, the longer it takes to stop. On a smooth surface, the scooter may slip, lose balance, and even result in a fall. Thus it is crucial that you use caution, keep proper speed and distance, especially so when you’re unfamiliar with the place.
  • Respect pedestrians’ Right of Way. Try not to startle them while driving, especially children. When you ride from behind pedestrians, ring your bell to give them a heads-up and slow your scooter to pass from their left (applicable to countries where vehicles drive on the right). When you ride across pedestrians, keep to the right at a low speed. When you drive across pedestrains, keep the lowest speed or getting off the vehicle.
  • Closely follow the safety instructions in the manual in the countries that lack relevant laws and regulations regarding electric scooters. SmooSat shall not be liable for any financial losses, physical injuries, accidents, legal disputes and other interest conflicts resulted from actions that violate user instructions.
  • Do not lend your scooter to whoever knows not the operations. And when you do lend it to your friends, please take the responsibility to ensure he/she knows the operation and wears the safety gear.
  • Check the scooter before every use. When you note loosen parts, low battery alerts, flat tires, excessive wear, strange sounds, malfunctions and other abnormal conditions, stop riding immediately and call for professional support.
    WARNING – Risk of Fire – No User Serviceable Parts

Folding and Carrying

SMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG-
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  • Make sure that the scooter’s turned off.
  • Push the release lever and lower the handlebar stem to fold.
  • Hold the handlebar stem with either one hand or both hands to carry.SMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG- \(25\)

Daily Care and Maintenance

Cleaning and storage

If you see stains on the scooter’s body, wipe them off with a damp cloth. If the stains won’t scrub off, put on some toothpaste, and brush them with a toothbrush, then wipe them off with a damp cloth. If you see scratches on plastic parts, use sandpaper or other abrasive materials to polish them.
Notes: Do not clean the scooter with alcohol, gasoline, kerosene or other corrosive and volatile chemical solvents to prevent dire damage. Do not wash the scooter with a high-pressure water spray. During cleaning, make sure that the scooter’s turned off, the charging cable is unplugged, and the rubber flap is closed as water leakage may result in electric shock or other major problems.
When the scooter’s not in use, keep it indoors where it is dry and cool. Do not put it outdoors for long time. Excessive sunlight, overheating and overcooling accelerate tire aging and compromise the scooter and the battery pack’s lifespan.

Battery maintenance

  1. Use original battery packs, use of other models or brands may bring about safety issues;
  2. Do not touch the contacts. Do not dismantle or puncture the casing. Keep the contacts away from metal objects to prevent short circuit which may result in battery damage or even injuries and deaths;
  3. Use original power adapter to avoid potential damage or fire;
  4. Mishandling of used batteries may do tremendous harm to the environment. To protect natural environment, please follow local regulations to properly dispose used batteries.
  5. After every use, fully charge the battery to prolong its lifespan.

Do not place the battery in an environment where the ambient temperature is higher than 113°F or lower than 14°F (e.g., do not leave the scooter or the battery pack in a car under direct sunlight for an extended time). Do not throw the battery pack into fire as it may lead to battery failure, battery overheating, and even another fire. If the scooter is expected to be left idle for more than 30 days, please fully charge the battery and place it in a dry and cool place. Keep in mind to recharge it every 60 days to protect the battery from potential damage which is beyond limited warranty.
Always charge before exhausting the battery to prolong the battery’s lifespan. The battery pack performs better at normal temperature, and poor when it is below 32°F. For instance, when it is below -4°F, the riding range is only half or less at normal state. When the temperature rises, the riding range restores.
Note : Fully charged SmooSat E9 Pro / E9 Apex Electric Scooter will takes around 5 hours. The built-in intelligent chip will keep a log of its charging and discharging records. The damage caused by prolonged no charge is irreversible and is beyond limited warranty. Once the damage is done, the battery can not be recharged (non-professionals are forbidden to dismantle the battery pack, as it may cause electric shock, short circuit or even major safety accidents).

Specifications

Performance Index Items Specifications
Dimensions L × W × H [1] (inch) 32.1×14.6×37.4
After folding: L × W × H (inch) 29.5×14.6×10.6
Weight Item weight (lb) Approx. 14.3
Riding Requirements Load range (lb) 44~132
Age 8+
Body height (inch) 47.6–67



Main Parameters

| Max. speed (mph)| Approx. 10
General range[2] (miles)| Approx. 5
Max. climbing angle (%)| Approx. 7
Suitable surfaces| Cement, asphalt and mud roads; bench lower than 1cm; crevice narrower than 1.2 inch
Operating temperature (°F)| -4–149
Storage temperature (°F)| 14–113
IP rating| IPX4



Battery Pack

| Rated voltage (VDC)| 21.6
Max. input voltage (VDC)| 25.2
Rated capacity (Wh)| 54
Intelligent battery management system| Unusual temperature/short circuit/under voltage/over current/dual overcharge/dual over-discharge protectionst
Tires| Front tire| 6″ Solid rubber
Rear tire| 6″ Solid rubber


Charger

| Input voltage (VAC)| 100–240
Output voltage (VDC)| 25.2
Charging time (h)| Approx. 5

  1. Item height: from the ground to the top of the scooter;
  2. General range: measured when it is no wind and at 86°F.

Note : Data and specifications may vary due to different models, and are subject to change without notice.

Troubleshooting Guide

Product(s) should be turned OFF and fully charged prior to doing any Troubleshooting.
NOTE : All troubleshooting steps should be performed by an adult onlySMOOSAT-E9-Pro-E9-Apex-Electric-Scooter-FIG- 26

Trademark and Legal Statement

is a registered trademark owned by Shenzhen Ruiyundi Tech. Co. Ltd.. It reserves all rights to the trademark .
© 2021 Shenzhen Ruiyundi Tech. Co. Ltd. all rights reserved.
This manual included all functions and instructions when it is printed. But actual product may vary due to improved functions and design

WARRANTY

The manufacturer warranties this product to be free of manufacturing defects for a period of 180 days from date of purchase. This Limited Warranty does not cover normal wear and tear, wheel, or any damage, failure or loss caused by improper assembly, maintenance, storage or use of the E9 Pro / E9 Apex.
This Limited Warranty will be void for the following cases:

  • Used in a manner other than for recreation or transportation
  • Modified in any way
  • Failure to follow the instructions or to perform any preventive maintenance
  • External causes such as accidents, abuse, or other actions or events beyond our reasonable

The manufacturer is not liable for incidental or consequential loss or damage due directly or indirectly to the use of this product.

FCC Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation

Note : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

SmooSat is not responsible for any changes or modifications not expressly approved by SmooSat. Such modifications could void the user’s authority to operate the equipment

Customer Support

www.facebook.com/smoosatscooter
or scan above QR code Shenzhen Ruiyundi Tech. Co. Ltd.
Website : www.ismoosat.com
Facebook : www.facebook.com/smoosatscooter
Email: support@ismoosat.com
Tel : +1 929 693 6066
Mon-Fri 9:00 AM – 5:00 PM Pacific Time
Add : 2208-E3, Block A, Lianhe Plaza, No. 5022, Binhe Avenue, Fushan Community, Futian District, Shenzhen, Guangdong, China.

References

Read User Manual Online (PDF format)

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