OCOOPA OC-H01 Rechargeable Hand Warmers User Manual
- June 10, 2024
- OCOOPA
Table of Contents
OCOOPA OC-H01 Rechargeable Hand Warmers
INTRODUCTION
As the industry-leading brand of rechargeable hand warmers. over the years. Ocoopa has provided the best solution for the warmth needs of millions of users. Ocoopa’s product offerings include the classic, durable. and diverse Halo series. as well as the industry’s first detachable and interchangeable Union series. which allows you to enjoy comfort without the fear of cold, whether for home use, daily use, or outdoor sports. Founded in 2077. we stand apart from the rest of the crowd in our dedication to quality. sustainability and purposeful innovation. Every progress and development of Ocoopa is inseparable from the recognition and support of millions of Ocoopa loyal customers over the years. Every innovation and revolution we make is deeply rooted in the real needs and voices of our users. We will strive to advance product development. improve customer service. adhere to the path of sustainable development. and devote ourselves to providing millions of families with high-quality. comfortable. and exclusive warm experiences in the future.
PROFESSION MAKES US SUPERIOR
- Be cautious of low-temperature burns.
- Do not allow children to use this product without proper adult supervision.
- This product contains Li-Batteries. Before initial use or after a long period of non-usage, please fully charge the warmer.
Packing List
- 1 X Ocoopa 10000mAh hand warmer
- 1 X USB-A to USB-C cable
- 1 X Portable pouch
- 1 X User manual
- 1 X Silicone lanyard
SPECIFICATIONS
USING THE HAND WARMER FUNCTION
TEMPERATURE AND OPERATING TIME
All data is based on tests conducted at 77°F / 25°C. Operating time will change depending on the surrounding temperature.
BATTERY CHECKING
The blue indicator(s) will blink to show the battery level while charging. Fully charged when 3 indicators stay on.
- The green light indicates fast charging is in progress (Just for OC-H01 (PD) model).
**RECHARGING AND CHARGING METHODS
**
Notes for Recharging:
- The hand warmer MUST be fully charged before using it for the first time.
- It is recommended to use the charging cable in the box.
- Avoid using the heat function while charging.
- Recommended to use a charger and charging cable that supports fast charging for model OC-H01 (PD).
**CHARGING
**
Notes for Charging:
- Turn off the hand-warming function before using it to charge other devices.
- Once you properly connect the cable between our hand warmer and your device, the device will begin to charge automatically. No further action is required.
- If the mobile device supports fast charging, the green light will be on until full charge.
- While charging a mobile device, the heat functions are disabled to prevent overheating. Unplug the device to allow the heat function to resume.
| PROBLEM | POSSIBLE CAUSE | TREATMENT |
|---|
Not charging even after changing other cables
| Very low battery| 30 mins and then check
Broken charger| Use another charger
The connector is broken| Contact our support:>rt team
Unstable temperature
| Temperature deviation when ambient temperature changes| Use it normally. or
contact our support team if you think it needs attention
Only one side is heating| UDSe connection terminals on the non-heating side|
Contact our support team
Charging Vvell but not heating
|
Maybe broken
| Double-click to check
the battery level. Contact our support:>rtteam if the warmer is not sha. ving the right level.
Warmer has dents
| Dents made by extrusion or drop| Normally v\Cln’t affect the
usage
Piercing dents| Do not use it contact our
support team.
Makes sounds
when shaking
| Has IOCtSe parts or dangling wires| Can be ignored ifV110rking
Vvell
Want to replace the batteries in it| | No. don’t disassemble it by yourself
Submerged in water| Not waterproof| Cease use
WARNINGS
Read all instructions and warnings before using this product.
- Do not store the warmer in a high-temperature environment, including intense sunlight.
- Do not place the warmer in fire or other excessively hot environments.
- Be cautious of excessive drops, bumps, abrasions, or other impacts to this warmer. If there is any damage to the warmer such as dents, punctures, tears, deformities, or corrosion, due to any cause, discontinue use and contact the manufacturer or dispose of it appropriately at your local battery recycling center.
- Do not disassemble the warmer or attempt to repair or modify it in any way.
- Do not expose the warmer to moisture or submerge it in liquid. Keep the battery dry at all times.
- Do not attempt to charge this warmer using any method, apparatus, or connection other than the device’s USB connector. For questions or instructions on the various ways to charge this warmer, refer to this manual.
- Do not attempt to replace any part of this warmer.
- Maintain close supervision when the device is used by minors. If the Purchaser intends this warmer to be used by a minor, the purchasing adult agrees to provide detailed instructions and warnings to any minor before use. Failure to do so is the sole responsibility of the Purchaser, who agrees to indemnify the Manufacturer for any unintended use/misuse by a minor.
- All batteries have gone through a thorough quality assurance inspection. If you find that your battery is excessively hot, is emitting odor, is deformed, abrased, cut, or is experiencing or demonstrating an abnormal phenomenon, immediately stop all battery use and contact the Manufacturer.
- For extended storage, first charge your warmer for at least one hour.
CLEANING
Wipe the product with a soft and clean cloth. Do not use a wet or damp cloth as it may cause malfunction. Do not use alcohol, thinner, gasoline, or cleanser.
MAINTENANCE
How to prolong battery life
- To prolong the life of lithium-ion batteries, keep the warmer charged whenever possible.
- Avoid fully depleting the battery or leaving the battery in a fully discharged state.
- If you only use the OCOOPA in the winter season, be sure to put a reminder on your calendar to charge the OCOOPA every month or at least three to maintain the battery’s health and ensure it is ready to go when cold temperatures return.
How to prolong heating time
- Factors that affect heating time include the surrounding temperature, humidity, insulation, your hands’ temperature, etc. Heat will escape from the unit faster when in direct contact with the cold. thus forcing it to work harder. Hence, it is best to keep the unit insulated in your pocket, gloves, or scarf.
- If the unit is losing heat due to your cold hands, keep holding the unit and it will start to feel warm once the amount of heat produced is more than the amount absorbed by your hands.
TAKE ON A PLANE
The hand warmers can be carried on a plane following the specified capacity. For specific requirements, please consult the airline of the plane you are flying with.
ONE-YEAR LIMITED WARRANTY
We promise an unconditional refund or replacement if the product is found to be faulty as a result of faulty materials or workmanship within one year of the date of purchase.
This guarantee is subject to the following Terms:
- Ocoopa brand must be notified of the fault.
- Proof of purchase must be presented to Ocoopa’s customer support team.
What is NOT COVERED:
- Incidental or consequential damage caused by possible defects with this product.
- Damage to products caused by improper power supply voltage, accident, fire, floods, or acts of nature.
- Failure of the product results from unauthorized modifications to the product.
- Improper installation or failure to perform the necessary maintenance.
Customer Services Email:
- support@ocoopa.com
- For FAQs and more information, please visit: ocoopa.com/pages/contact-ocoopa
SAFE BATTERY DISPOSAL
- All rechargeable batteries will degrade over time, eventually limiting the ability to retain a charge. This product contains a lithium-ion rechargeable battery pack, which must be disposed of properly when it will no longer retain a charge.
- Never dispose of batteries in the garbage. Disposal of batteries in the garbage is unlawful in some countries. Please collect them separately and properly recycle them under the local regulations.
For information on recycling this battery:
- Call2Recycle: Call 1-800-822-8837 or visit www.call2recy-cle.org. (For the US and CA)
- Contact local, country, or state recycling centers for information on proper disposal.
CONTACT US
Sweet Ocoopa Customers
- Model: OC-H01/ OC-H01 (PD)
- The Ocoopa team offers 24/7service!
- Customer Services Email: support@ocoopa.com
- For more information, please visit: ocoopa.com/pages/contact-ocoopa
EVATMASTER CONSULTING GMBH
- 30
- 60325 Frankfurt am Main Germany
- contact@evatmaster.com
EVATOST CONSULTING LTD
- Suite 11, First Floor, Moy Road Business
- Centre, Taffs Well, Cardiff, Wales, CF15 7QR
- contact@evatmaster.com
FREQUENTLY ASKED QUESTIONS
How do I turn on/off the OCOOPA OC-H01 Hand Warmer?
To turn on/off the hand warmer, press and hold the power button for a few seconds until the indicator light turns on/off.
How do I charge the hand warmer?
The hand warmer can be charged using the included USB cable. Connect it to a power source such as a computer, power bank, or wall adapter.
What is the battery life of the OCOOPA OC-H01 Hand Warmer?
The hand warmer has different heat settings. The battery life can vary depending on the selected heat level, ranging from approximately 3 to 12 hours.
Can I use the hand warmer while it’s charging?
Yes, you can use the hand warmer while it’s charging. It will continue to provide heat as it charges.
How long does it take to fully charge the hand warmer?
The charging time varies depending on the remaining battery level. It typically takes around 2 to 4 hours to fully charge the hand warmer.
What should I do if the hand warmer is not charging even after changing other cables?
It could be due to a very low battery. Wait for 30 minutes and then check. If it still doesn’t charge, try using another charger. If the connector is broken, contact the support team.
What should I do if the temperature is unstable?
Temperature deviation can occur when ambient temperature changes. If you think it needs attention, contact the support team.
What should I do if only one side of the hand warmer is heating?
Check the connection terminals on the non-heating side. If there is an issue, contact the support team.
What should I do if the hand warmer is charging well but not heating?
Double-click to check the battery level. If the warmer is not showing the right level, contact the support team.
What should I do if the hand warmer has dents?
Dents made by extrusion or drop normally can’t affect the usage. However, if there are piercing dents, do not use it and contact the support team.
Can I replace the batteries in the hand warmer?
No, do not disassemble the warmer or attempt to replace any part of it.
How do I prolong the battery life?
To prolong the life of lithium-ion batteries, keep the warmer charged whenever possible. Avoid fully depleting the battery or leaving it in a fully discharged state. If you only use the OCOOPA in the winter season, be sure to put a reminder on your calendar to charge the OCOOPA every month or at least three to maintain the battery’s health.
How do I prolong heating time?
Factors that affect heating time include the surrounding temperature, humidity, insulation, your hands’ temperature, etc. Heat will escape from the unit faster when in direct contact with the cold. Thus, it is best to keep the unit insulated in your pocket, gloves, or scarf.
Can I take the hand warmer on a plane?
The hand warmers can be carried on a plane following the specified capacity. For specific requirements, please consult the airline of the plane you are flying with.
What is covered under the one-year limited warranty?
The warranty covers faults resulting from faulty materials or workmanship within one year of purchase. Proof of purchase must be presented to Ocoopa’s customer support team.
What is NOT COVERED under the warranty?
Incidental or consequential damage caused by possible defects with this product, damage to products caused by improper power supply voltage, accident, fire, floods, or acts of nature, failure of the product resulting from unauthorized modifications to the product, and improper installation or failure to perform the necessary maintenance are not covered under the warranty.
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