ASUS VG27AC Series TUF Gaming Monitor User Guide

June 10, 2024
Asus

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ASUS VG27AC Series TUF Gaming Monitor

TUF Gaming Monitor
VG27AC series
User Guide

First Edition April 2022
Copyright © 2022 ASUSTeK COMPUTER INC. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”). Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing. ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT. SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT. Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to infringe.
ii

Safety information

· Before setting up the monitor, carefully read all the documentation that came with the package.
· To prevent fire or shock hazard, never expose the monitor to rain or moisture.
· Never try to open the monitor cabinet. The dangerous high voltages inside the monitor may result in serious physical injury.
· If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
· Before using the product, make sure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately.
· Slots and openings on the back or top of the cabinet are provided for ventilation. Do not block these slots. Never place this product near or over a radiator or heat source unless proper ventilation is provided.
· The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
· Use the appropriate power plug which complies with your local power standard.
· Do not overload power strips and extention cords. Overloading can result in fire or electric shock.
· Avoid dust, humidity, and temperature extremes. Do not place the monitor in any area where it may become wet. Place the monitor on a stable surface.
· Unplug the unit during a lightning storm or if it will not be used for a long period of time. This will protect the monitor from damage due to power surges.
· Never push objects or spill liquid of any kind into the slots on the monitor cabinet.
· To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100-240V AC.
· If you encounter technical problems with the monitor, contact a qualified service technician or your retailer.
· Adjustment of the volume control as well as the equalizer to other settings than the center position may increase the ear-/headphones output voltage and therefore the sound pressure level.
· The adapter is only used for this monitor, do not use it for other purpose. · Your device uses one of the following power supplies:
– Manufacturer: Delta Electronics, Inc., Model: ADP-90LE B
v

This symbol of the crossed out wheeled bin indicates that the product (electrical, electronic equipment, and mercury-containing button cell battery) should not be placed in municipal waste. Please check local regulations for disposal of electronic products.
AEEE yönetmeliine uygundur

Care & Cleaning

· Before you lift or reposition your monitor, it is better to disconnect the cables and power cord. Follow the correct lifting techniques when positioning the monitor. When lifting or carrying the monitor, grasp the edges of the monitor. Do not lift the display by the stand or the cord.
· Cleaning. Turn your monitor off and unplug the power cord. Clean the monitor surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed with a cloth dampened with mild cleaner.
· Avoid using a cleaner containing alcohol or acetone. Use a cleaner intended for use with the monitor. Never spray cleaner directly on the screen, as it may drip inside the monitor and cause an electric shock.
The following symptoms are normal with the monitor: · The screen may flicker during the initial use due to the nature of the
fluorescent light. Turn off the Power Switch and turn it on again to make sure that the flicker disappears. · You may find slightly uneven brightness on the screen depending on the desktop pattern you use. · When the same image is displayed for hours, an afterimage of the previous screen may remain after switching the image. The screen will recover slowly or you can turn off the Power Switch for hours. · When the screen becomes black or flashes, or cannot work anymore, contact your dealer or service center to fix it. Do not repair the screen by yourself!
Conventions used in this guide
WARNING: Information to prevent injury to yourself when trying to complete a task.
CAUTION: Information to prevent damage to the components when trying to complete a task.
IMPORTANT: Information that you MUST follow to complete a task.
NOTE: Tips and additional information to aid in completing a task.
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Where to find more information Refer to the following sources for additional information and for product and software updates. 1. ASUS websites
The ASUS websites worldwide provide updated information on ASUS hardware and software products. Refer to http://www.asus.com 2. Optional documentation Your product package may include optional documentation that may have been added by your dealer. These documents are not part of the standard package.
Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for our customers to be able to responsibly recycle our products, batteries and other components as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for detail recycling information in different region.
Product information for EU energy label
vii

1.1 Welcome!
Thank you for purchasing the ASUS® LCD monitor! The latest widescreen LCD monitor from ASUS provides a broader, brighter and crystal-clear display, plus a host of features that enhance your viewing experience. With these features, you can enjoy the convenience and delightful visual experience that the monitor brings to you!
1.2 Package contents
Check your package for the following items:
LCD monitor Monitor Base Quick Start Guide Warranty Card Power adapter Power cord DisplayPort cable (optional) HDMI cable (optional) USB cable (optional) Type-C cable (optional)
· If any of the above items is damaged or missing, contact your retailer immediately.

1-1

Chapter 1: Product Introduction

1.3 Monitor introduction
1.3.1 Front view
1 2 3 4 5

( 5-way) button:

· Turns on the OSD menu. Enacts the selected OSD menu item.

· Increases/Decreases values or moves your selection up/down/ left/right.

· Displays the input selection bar when the monitor enters standby mode or displays the “NO SIGNAL” message.

button:

· Exits the OSD menu item.

· Displays the input selection bar when the monitor enters standby mode or displays the “NO SIGNAL” message.

· Toggles the Key Lock function between on and off with a long press for

5 seconds.

Shortcut 1 button:

· Default: GamePlus.

· To change the shortcut function, go to the MyFavorite > Shortcut >

Shortcut 1 menu.

· Displays the input selection bar when the monitor enters standby mode or displays the “NO SIGNAL” message.

Shortcut 2 button:

· Default: GameVisual.

· To change the shortcut function, go to the MyFavorite > Shortcut >

Shortcut 2 menu.

· Displays the input selection bar when the monitor enters standby mode or displays the “NO SIGNAL” message.

ASUS TUF Gaming Monitor VG27AC Series

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Power button/power indicator:

· Turns the monitor on/off. · The color definition of the power indicator is as the below table.

Status White Amber OFF

Description ON Standby mode/No signal OFF

1.3.2 Back view

1 2 3 4 5 6 78
9
1. Earphone jack. This port is only available when an HDMI/ DisplayPort/Type-C cable is connected.
2. HDMI port. This port is for connection with an HDMI compatible device. 3. DisplayPort. This port is for connection for a DisplayPort compatible
device. 4. USB Type C. This port is for connection with a USB upstream cable.
The connection supports USB power and data delivery.
· This monitor is Super-Speed USB compatible (5Gbps). The port offers max. 15W power delivery with output voltage 5V/3A. Connecting the USB type-C cable can input the DisplayPort source, output power and enable the USB Type-A ports (downstream) on the monitor. Connecting the USB Type-C to Type-A cable only enables the USB Type-A ports (downstream) on the monitor.
5. USB Type-B. This port is for connection with a USB upstream cable. The connection enables the USB ports on the monitor.
6. USB Type-A. These ports are for connection with USB devices, such as USB keyboard/mouse, USB flash drive, etc and for firmware upgrade.
7. DCIN port. This port connects the power adapter. 8. Kensington lock slot. 9. Control buttons.

1-3

Product Introduction

1.3.3 GamePlus Function
The GamePlus function provides a toolkit and creates a better gaming environment for users when playing different types of games. The crosshair overlay with 6 different crosshair options letting you choose the one that best suits the game you’re playing. There’s also an onscreen timer you can position on the left of the display so you can keep track of the elapsed gaming time; while the FPS (frames per second) counter lets you know how smooth the game is running. Display Alignment displays alignment lines on 4 sides of the screen, serving as an easy and handy tool for you to line up multiple monitors perfectly. Sniper function (only available when HDR is disabled on your device) is customized for firstperson shooters. You can select the magnification ratio and the type of alignment in sequence.
To active GamePlus:

1. Press the GamePlus hotkey.

2. Move the ( ) button up/down to select among different functions.

3. Press the ( ) button or move the ( ) button right to confirm

the function you choose, and move the ( ) button up/down to navigate through the settings. Move the ( ) button left to go back,

off, and exit.

4. Highlight the desired setting and press the Press the button to inactivate it.

( ) button to activate it.

GamePlus Main Menu

GamePlus — Crosshair

GamePlus — Timer

GamePlus — FPS counter

GamePlus

GamePlus

GamePlus

GamePlus

Crosshair

Timer

FPS

Stopwatch

FPS FPS Counter

Display Alignment

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1.3.4 GameVisual Function
The GameVisual function helps you select among different picture modes in a convenient way.
To active GameVisual:
Press the GameVisual hotkey repeatedly to select.
· Scenery mode: This is the best choice for scenery photo displaying with GameVisualTM Video intelligence Technology.
· Racing Mode: This is the best choice for racing game playing with GameVisualTM Video intelligence Technology.
· Cinema Mode: This is the best choice for movie watching with GameVisualTM Video intelligence Technology.
· RTS/RPG Mode: This is the best choice for Real-Time Strategy (RTS)/Role- Playing Game (RPG) playing with GameVisualTM Video intelligence Technology.
· FPS Mode: This is the best choice for First Person Shooter game playing with GameVisualTM Video intelligence Technology.
· sRGB Mode: This is the best choice for viewing photos and graphics from PCs.
· MOBA Mode: This is the best choice for multiplayer online battle arena game playing with GameVisualTM Video intelligence Technology.
· In the Racing mode, the following function(s) are not user-configurable: Saturation, Skin Tone, ASCR.
· In the sRGB mode, the following function(s) are not user-configurable: Brightness, Contrast, Saturation, Color Temp., Skin Tone, ASCR.
· In the MOBA mode, the following function(s) are not user-configurable: Saturation, Skin Tone, ASCR.

1-5

Product Introduction

2.1 Assembling the monitor arm/base
To assemble the monitor base:
1. Have the front of the monitor face down on a table. 2. Attach the base into the arm, making sure the tab on the arm fits into
the groove on the base. 3. Fix the base to the arm by fastening the bundled screw(s).

We recommend that you cover the table surface with soft cloth to prevent damage to the monitor.

1

2

2 1
· Base screw size: M6 x 16.2 mm.

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2.2 Adjusting the monitor
· For optimal viewing, we recommend that you look at the full face of the monitor, then adjust the monitor to the angle that is most comfortable for you.
· Hold the stand to prevent the monitor from falling when you change its angle.
· The recommended adjusting angle is -5° to 20°.
-5°~ +20°

20°

20°

· It is normal that the monitor slightly shakes while you adjust the viewing angle.

2.3 Detaching the arm (for VESA wall mount)
The detachable arm/base of this monitor is specially designed for VESA wall mount. To detach the arm/base:
1. Have the front of the monitor face down on a table. 2. Remove the rubbers in the four screw holes. (Figure 1) 3. Remove the base. (Figure 2) 4. Use a screwdriver to remove the screw on the hinge (Figure 3), then
remove the hinge.

(Figure 1)

1 2
(Figure 2)

1 2
(Figure 3)

2-2

Chapter 2: Setup

· We recommend that you cover the table surface with soft cloth to prevent damage to the monitor.
· The VESA wall mount kit (100 x 100 mm) is purchased separately. · Use only the UL Listed Wall Mount Bracket with minimum weight/load
22.7kg (Screw size: M4 x 8 mm).
2.4 Cable management
You can organize the cables using the cable managment slot. Remove the cover before putting the cables through the slot and attach the cover back on.
2.5 Connecting the cables
Connect the cables as the following instructions:

· To use the earphone: Connect the end with plug type to the monitor’s earphone jack when an HDMI/DisplayPort/Type-C signal is fed.

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· To connect the HDMI/DisplayPort/USB Type-C cable: a. Plug one end of the HDMI/DisplayPort/USB type-C cable to the monitor’s HDMI/DisplayPort/USB type-C jack. b. Connect the other end of the HDMI/DisplayPort/USB type-C* cable to your device’s HDMI/DisplayPort/USB type-C jack.
· It is suggested to use USB cerified Type-C cable. If the signal source supports DP Alt mode, all video, audio and data signal can be transmitted.
· To use the USB 3.0 type-A/B ports: Take the supplied USB 3.0 cable, and plug the smaller end (type-B) of the USB upstream cable to the monitor’s USB upstream port, and the larger end (type-A) to your computer’s USB 3.0 port. Make sure your computer is installed with the lastest Windows 8.1/Windows 10/ Windows 11 operating system. That will enable the USB ports on the monitor to work.
· When these cables are connected, you can choose the desired signal from the Input Select item in the OSD menu.
· To connect the power cord: a. Connect the power adapter securely to the monitor’s DC input. b. Connect one end of the power cord to the power adapter and the other end to a power outlet.
2.6 Turning on the monitor
Press the power button . See page 1-2 for the location of the power button. The power indicator lights up in white to show that the monitor is ON.

2-4

Setup

3.1
3.1.1

OSD (On-Screen Display) menu

How to reconfigure

Gaming

ASUS TUF Gaming VG27AC1A HDR OFF Racing Mode DisplayPort 2560×1440@ 60Hz

Over Clocking Variable OD Variable Refresh Rate ELMB/ELMB SYNC GamePlus GameVisual Shadow Boost

1. Press the ( ) button twice to activate the OSD menu.

2. Move the ( ) button up/down to navigate through the functions. Highlight the desired function and press the ( ) button to activate

it. If the function selected has a sub-menu, move the ( ) button up/down again to navigate through the sub-menu functions. Highlight

the desired submenu function and press the the ( ) button right to activate it.

( ) button or move

3. Move the ( ) button button up/down to change the settings of the selected function.

4. To exit and save the OSD menu, press the button or move the ( ) button left repeatedly until the OSD menu disappears. To
adjust other functions, repeat steps 1-3.

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3.1.2 OSD function introduction

1. Gaming

Gaming

ASUS TUF Gaming VG27AC1A HDR OFF Racing Mode DisplayPort 2560×1440@ 60Hz

Over Clocking Variable OD Variable Refresh Rate ELMB/ELMB SYNC GamePlus GameVisual Shadow Boost

· Overclocking: ON: This function allows you to adjust the refresh rate. Max Refresh Rate: Allows you to select a maximum refresh rate of 170Hz (Only for DisplayPort input). After selecting, press the ( ) button to activate the setting.
· Overclocking may cause screen flickering. To reduce such effects, disconnect the DisplayPort cable and use the monitor OSD menu to try again with a safer Max. Refresh rate.
· Variable OD: Speeds up the response time by Over Drive technology. Including Level 0~Level 5.
· Variable Refresh Rate: Allows an Adaptive-Sync supported graphics source to dynamically adjust display refresh rate based on typical content frame rates for power efficient, virtually stutter free and low-latency display update.
· Variable Refresh Rate can only be activated within 48Hz~144Hz for HDMI and 48Hz~170Hz for DisplayPort.
· For supported GPUs, minimum PC system and driver requirements, please contact the GPU manufactures..
· ELMB/ELMB SYNC: Allows you to turn on the function when Variable Refresh Rate is On. This function eliminates screen tearing, reduces ghosting and motion blur when playing games.

3-2

Chapter 3: General Instruction

· When Variable Refresh Rate is Off, this function can only be activated when the refresh rate is 120Hz, 144Hz, 155Hz, 160Hz, 165Hz or 170Hz.
· GamePlus: See page 1-4 for details. · GameVisual: See page 1-5 for details. · Shadow Boost: Dark color enhancement adjusts monitor
gamma curve to enrich the dark tones in an image, making dark scenes and objects much easier to be seen.
· This function is only available in Racing mode, RTS/RPG mode, FPS mode, or sRGB mode.

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2. Image Adjust the image settings.
Image
Brightness Contrast HDR VividPixel ASCR Aspect Control Blue Light Filter

ASUS TUF Gaming VG27AC1A HDR OFF Racing Mode DisplayPort 2560×1440@ 60Hz

· Brightness: The adjusting range is from 0 to 100.
· This function is not available when ELMB/ELMB SYNC is enabled.
· Contrast: The adjusting range is from 0 to 100. · HDR: Contains two HDR modes.

  • ASUS Gaming HDR: Is the HDR mode that ASUS has specially adjusted for HDR performance.
  • ASUS Cinema HDR: Complies with VESA Display HDR.
    · When detecting HDR content, an “HDR ON” message will pop up. When displaying HDR content, the following function(s) are not available: ELMB Sync, ELMB, Sniper, GameVisual, Shadow Boost, Brightness, Contrast, ASCR, Aspect Control, Blue Light Filter, Color Temp., Gamma, and Saturation.
    · VividPixel: Enhances the outline of the displayed picture and generates high-quality images on screen.
    · ASCR: Turns on/off the ASCR (ASUS Smart Contrast Ratio) function. · This function is only available under Scenery Mode, Cinema Mode, RTS/ RPG Mode or FPS Mode.
    · Aspect Control: Adjust the aspect ratio to Full or 4:3.
    · This function is not available when HDR is enabled.

3-4

General Instruction

· Blue Light Filter:

  • Level 0: No change.
  • Level 1~4: The higher the level, the less blue light is scattered. When Blue Light Filter is activated,the default settings of Racing Mode will be automatically imported. Between Level 1 to Level 3, the Brightness function is user-configurable. Level 4 is optimized setting. It is compliance with TUV Low Blue Light Certification. The Brightness function is not user-configurable.

Please refer to the following to alleviate eye strains: · Users should take some time away from the display if working for long
hours. It is advised to take short breaks (at least 5 mins) after around 1 hour of continuous working at the computer. Taking short and frequent breaks is more effective than a single longer break.
· To minimize eye strain and dryness in your eyes, users should rest the eye periodically by focusing on objects that are far away.
· Eye exercises can help to reduces eye strain. Repeat these exercises often. If eye strain continues please consult a physician. Eye exercises: (1) Repeating look up and down (2) Slowly roll your eyes (3) Move your eyes diagonal.
· High energy blue light may lead to eye strain and AMD (Age-Related Macular Degeneration). Blue light Filter to reduce 70% (max.) harmful blue light to avoiding CVS (Computer Vision Syndrome).

3. Color Set a desired color setting from this menu.

Color

ASUS TUF Gaming VG27AC1A HDR OFF Racing Mode DisplayPort 2560×1440@ 60Hz

Color Temp. Saturation Skin Tone

· Color Temp.: Contains 4 modes including Cool, Normal, Warm, and User Mode.
· Saturation: The adjusting range is from 0 to 100.

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· Skin Tone: Contains three color modes including Reddish, Natural, and Yellowish.
4. Input Select In this function, you can select your desired input source or allow to automatically detect the input source.

Input Select

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Auto Input Detection USB-C HDMI DisplayPort

5. MyFavorite Adjust Shortcut and Customized Setting from this main function.

MyFavorite

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Shortcut Customized Setting

· Shortcut 1/Shortcut 2: Sets the shortcut functions for shortcut buttons.
· When a certain function is selected or activated, your shortcut button may not support. Available function choices for shortcut: GamePlus, GameVisual, Brightness, Contrast, HDR, Blue Light Filter, Color Temp., and Volume.
· Customized Setting: Loads/Saves all settings on the monitor.

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Chapter 3: General Instruction

6. System Setup Adjust the system configuration.

System Setup

ASUS TUF Gaming VG27AC1A HDR OFF Racing Mode DisplayPort 2560×1440@ 60Hz

Language Sound USB Setup ECO Mode Power Indicator Power Key Lock Key Lock OSD Setup

· Language: Selects an available language for the OSD menu. The options include English, French, German, Spanish, Italian, Dutch, Russian, Polish, Czech, Croatian, Hungarian, Romanian, Portuguese, Turkish, Simplified Chinese, Traditional Chinese, Japanese, Korean, Persian, Thai, Indonesian, and Ukrainian.
· Sound: Volume: Adjusts the volume level from 0 to 100. Mute: If checked, mutes the volume.
· USB Setup: Configure USB port settings. KVM: Switch USB3.0 downstream port to USB-C or USB-B upstream port. USB Hub: On During Standby allows the USB downstream ports to charge external devices when the monitor is turned on or in standby mode. Off During Standby allows the USB downstream ports to charge external devices only when the monitor is turned on.
· ECO Mode: Reduces power consumption.
· When this function is selected, the following function(s) are not available: ASCR, Brightness, Contrast, and ELMB.
· Power Indicator: Turn the power LED indicator on/off. · Power Key Lock: Enables or disables the power key.

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· Key Lock: To disable all function keys. Press seconds to cancel the key lock function.

over 5

· OSD Setup:

  • Adjusts the OSD timeout from 10 to 120 seconds.

  • Enables or disables the DDC/CI function.

  • Adjusts the OSD background from opaque to transparent.

· Information: Shows the monitor information. · DisplayPort Ver.: Compatibility with graphic card. Select
DisplayPort 1.1 or DisplayPort 1.2+HDR by graphic card DP version. · All Reset: Select YES to revert all settings to the factory default mode.

3-8

Chapter 3: General Instruction

3.2 Specifications

Model

VG27AC1A

Panel Size

27.0 inches (68.6 cm) diagonal

Max. Resolution

2560 (H) x 1440 (V) pixels

Brightness (Typ.)

250 cd/m2

Contrast Ratio (Typ.) 1000:1

Viewing Angle (CR10) 178°(V); 178°(H)

Display Colors

16.7M colors (8 bits)

Response Time (Typ.) 5ms (G to G), 1ms MPRT

Color temperature selection
Digital input
Earphone jack

4 color temperatures
HDMI v2.0 x 1, DisplayPort v1.2 x 1, USB Type-B x 1, USB Type-A x 2, USB Type-C x 1 Yes

Audio input

No

Speaker (Built-in)

2 W x 2 Stereo, RMS

Colors Power LED Tilt

Black White (On)/Amber (Standby) +20°~ -5°

Pivot Swivel Height adjustment VESA wall mounting Kensington lock
Voltage Rating
Power consumption

No +20°~ -20°
No 100 x 100 mm
Yes 90.0W adapter DC 19V 4.74A AC 100 ~ 240V at 50/60Hz (Delta Electronics, Inc. ADP-90LE B) <31.87W**

Standby power consumption

< 0.5 W

Power off power consumption
Temperature

< 0.3 W Operating temperature: 0 ~ 40°C Non-operating temperature: -20 ~ 60°C

Dimension (W x H x D) without stand

615 x 367 x 51 mm

Dimension (W x H x D) with stand

615 x 455 x 214 mm

Box Dimension (W x H x D)

689 x 194 x 510 mm

Net Weight (incl. stand) 4.9±0.5kg

Gross Weight (Esti.) 7.2±1.0kg

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Model Muti-language
Accessories
Compliance and Standards

VG27AC1A 22 languages (English, Simplified Chinese, Traditional Chinese, Japanese, Russian, Spanish, Italian, German, French, Dutch, Portuguese, Polish, Czech, Croatia, Romania, Turkish, Arabic, Danish, Finnish, Greek, Hungarian, Slovak, Slovenian, Swedish, Persian, Ukrainian)
Adapter, Power Cord, HDMI cable(optional), DP cable(optional), Type-C cable(optional), USB cable(optional), Warranty Card, QSG
cTUVus, CU, CB, CE, ErP, FCC, ICES-3, EU Energy label, CEC, CCC, RCM, BSMI, VCCI, RoHS, J-MOSS, MEPS, WEEE, PSE, PSB Windows 8.1/10/11 WHQL, CEL, KCC, e-Standby, sDoC ,TUV flicker free and low blue light, HDMI and DP certified, USB IF Certified, FreeSync premium, Gsync compatible, UkrSEPRO

*Specifications subject to change without notice. ** Measuring a screen brightness of 200 nits without audio/ USB/ Card reader connection.

3-10

Chapter 3: General Instruction

3.3 Outline dimensions

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3.4 Troubleshooting (FAQ)

Problem

Possible Solution

Power LED is not ON

· Press the ( ) button to check if the monitor is in the ON mode.
· Check if the power adapter is connected to the monitor and the power cord is properly connected to the adapter and the power outlet.
· Check Power Indicator function in main menu OSD. Select ON to turn on power LED.

The power LED lights amber and · Check if the monitor and the computer are in the ON

there is no screen image

mode.

· Make sure the signal cable is properly connected the

monitor and the computer.

· Inspect the signal cable and make sure none of the

pins are bent.

· Connect the computer with another available monitor to check if the computer is properly working.

Screen image is too light or dark · Adjust the Contrast and Brightness settings via OSD.

Screen image bounces or a wave · Make sure the signal cable is properly connected to

pattern is present in the image

the monitor and the computer.

· Move electrical devices that may cause electrical

interference.

Screen image has color defects (white does not look white)

· Inspect the signal cable and make sure that none of the pins are bent.
· Perform Reset via OSD. · Select the appropriate Color Temperature via OSD.

No sound or sound is low

· Adjust the volume settings of both your monitor and computer.
· Make sure the computer sound card driver is properly installed and activated.

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Chapter 3: General Instruction

3.5 Supported timing list

Resolution Frequency
640×480 640×480 640×480 640×480 720×400 800×600 800×600 800×600 800×600 832×624 1024×768 1024×768 1024×768 1152×864 1280×720 1280×1024 1280×1024 1440×900 1920×1080 1920×1080 1920×1080 2560×1440 2560×1440 2560×1440 2560×1440 2560×1440 2560×1440 2560×1440 2560×1440

HDMI
Refresh Rate 60Hz 67Hz 72Hz 75Hz 70Hz
56Hz 60Hz 72Hz 75Hz 75Hz 60Hz 70Hz 75Hz 60Hz 60Hz 60Hz 75Hz 60Hz 60Hz 100Hz 120Hz 60Hz 100Hz 120Hz
144Hz
X
X
X
X

DP/Type-C
Refresh Rate 60Hz 67Hz 72Hz 75Hz 70Hz
56Hz 60Hz 72Hz 75Hz 75Hz 60Hz 70Hz 75Hz 60Hz 60Hz 60Hz 75Hz 60Hz 60Hz 100Hz 120Hz 60Hz 100Hz 120Hz
144Hz
155Hz 160Hz
165Hz 170Hz

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When the monitor is operating in the video mode (ie, not displaying data), the following high definition modes shall be supported in addition to standard definition video.

Video Timing 640x480P 720x480P 720x480P 720x576P 1280x720P 1280x720P 1280x720P 1440x480P 1440x480P 1440x576P
1920x1080P 1920x1080P 1920x1080P 1920x1080P 1920x1080P 1920x1080P 1920x1080P 1920x1080P 1920x1080P 1920x1080P 3840x2160P

HDMI 60Hz 59.94Hz 60Hz 50Hz 50Hz 59.94Hz 60Hz
X
X
X 23.97Hz
24Hz
25Hz 29.97Hz
30Hz 50Hz 59.94Hz 60Hz 100Hz 120Hz 60Hz

DP/Type-C 60Hz
59.94Hz 60Hz 50Hz 50Hz
59.94Hz 60Hz
59.94Hz 60Hz 50Hz
X
X
X
X
X 50Hz 59.94Hz 60Hz 60Hz 120Hz 60Hz

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Chapter 3: General Instruction

References

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