SnapPad EQ Compact Travel Trailer Permanent Jack Pads Instruction Manual

SnapPad EQ Compact Travel Trailer Permanent Jack Pads

RV SNAPPAD EQ COMPACT Installation Instructions

The SnapPad EQ Compact is a product designed to protect your RV’s leveling system and provide a stable base on soft surfaces. It is a jack pad made of high-density polyurethane that can be easily installed on your RV’s leveling jacks.

Installation Instructions

The installation process is straightforward and can be completed within 3-6 minutes per pad. Follow the steps below to install the SnapPad EQ Compact:

1. Ensure that the surface of the leveling jack is clean and dry.
2. Place the SnapPad EQ Compact over the leveling jack foot, ensuring that the pad is centered and flush with the foot’s edges.
3. Have a helper manually and safely operate each jack through its range of travel while holding the SnapPad in place to ensure that fingers and any foreign objects are clear when lowering the jack into place.

If you have any questions or concerns during the installation process, please contact the Customer Service Team at [email protected].

Helpful Hints & Tricks for EQ Compact

For additional information and statistics on the SnapPad EQ Compact, refer to section RV SNAPPAD 02 in the user manual.

Product Warranty Information

The SnapPad EQ Compact comes with a 2-year manufacturer’s warranty on both performance and defects in material and workmanship. If your product fails within 2 years of the original purchase, Origen RV Accessories LTD will replace your pad free of charge. However, please note that warranty coverage does not extend to Acts of God, misuse of products, improper installation, and damage from external events like accidents or impacts. Refer to section RV SNAPPAD 03 in the user manual for more information on warranty conditions. Please note that if your SnapPads were purchased from an RV Dealer, Amazon, or another online source, you should contact them for your replacement/refund. Refer to section EQ COMPACT DISCLAIMERS in the user manual for more information.

Congratulations on joining the SnapPad family!

WARNING
Read these instructions completely before beginning installation.It is critical that you install the correct SnapPad on the proper foot. Please triple-check prior to installing your SnapPads. Permanent damage could result from trying to install on the wrong landing foot, resulting in your warranty being voided. Your EQ compacts are designed to work with 7” octagonal jack feet that are commonly found on Equalizer™️* leveling systems. If you have any questions, contact us at [email protected] or 1-866-923-9538. Failure to follow these installation instructions can result in property damage, injury or death. Origen RV Accessories LTD. is not responsible or liable in any way for improperly installed SnapPads, even if adjudged negligent.

• The trademark is owned by the mark owner. SnapPad and its goods are not affiliated with or endorsed by the mark owner.

INSTALLATION TIME: 3 – 6 MINUTES PER PAD

While not required, we recommend doubling protecting your jacks by covering the landing feet with a rubberized protectant such as Flex Seal®. Make sure to cover your jack
cylinders prior to applying and coat the bottom of your landing feet as well. Do this prior to installing your SnapPads and allow the protectant to cure for 24 hours. Do not
spray your SnapPads with the sealant (it will not adhere to the rubber).

• SnapPad installation should be performed on a level or near-level surface – preferably a hard surface (concrete or asphalt). Wheel chocks should be placed in front of
  and behind the RV wheels for additional safety.

• Inspect the condition of the metal landing feet on each jack to ensure the SnapPad will fit snuggly, securely, and safely. Metal landing feet displaying bending,
  misshapen area, damage, excessive rusting or corrosion, or signs of warping may not safely accept a SnapPad with resulting risks of damage, injury, or death.

• Be sure to thoroughly clean and dry your landing feet prior to installing your SnapPads.

• Place each SnapPad by hand against each landing foot to verify proper sizing before installation (i.e. the SnapPad will accept each foot with the SnapPad lip engaged
  over top of the edge of the foot). Have a helper manually and safely operate each jack through its range of travel while holding the SnapPad in place to ensure:

• Operate your jacks manually and install your SnapPads one at a time.

• If you have an electric system, please be careful that you don’t overload the system when installing the pads. Do not hold the extend
  button for too long (3 seconds or less) once it contacts the ground or SnapPad.

• Be extra careful when you line it up and center the pad beneath the jack foot.

• Spread a small bead of concentrated dish soap around the lip of the SnapPad and metal landing foot to aid installation. Do NOT use
  any petroleum-based lubricant, such as WD-40® as it may negatively react with the binder in your SnapPads.

• Extend your jacks until about 2 inches from the ground then stop so you can properly align your jack and SnapPad.

KEEP YOUR FINGERS AND ANY FOREIGN OBJECTS CLEAR WHEN LOWERING THE JACK INTO PLACE.

• Carefully place and center your SnapPad under the landing jack foot. Continue to lower the front landing jack until it touches the SnapPad. If you feel that the landing pad
  is not centered on the SnapPads, retract the landing gear enough to re-center the SnapPads and proceed with extending the landing gear.

• You should hear a distinctive “snap” as the lip engages. Run a finger around the edge of the lip to confirm it is fully engaged around the perimeter of the landing foot.

• If the lip of your SnapPad hasn’t fully engaged around the entire edge of the landing foot, raise your jack and place a shim (small piece of wood no thicker than 1/4”)
  under the side of the SnapPad that hasn’t engaged. Lower your jack again until that side snaps into place.

• Wipe off any excess soap and repeat the installation process on the remaining jacks.

SnapPad EQ Compact Info & Statistics

• Dimensions: 9.00” wide x 9.50” long x 2.00” thick.
• Once installed they add about an inch to your jack thickness.
• 3.00 pounds per pad.
• You’re helping our environment! SnapPads are made from American recycled tires. That means SnapPads are not only durable and versatile but environmentally friendly too.
• Will work on any type of surface, level or unlevel, including asphalt, concrete, grass, mud, sand, resin, ice, and snow.
• Scientifically tested to maintain integrity at over 120°F down to -40°F and remain attached at over 50x the force of gravity.
• Generally, it takes 1,300 pounds of vertical pressure to install your SnapPads. This ensures no matter how far off the beaten path you venture, your SnapPads with be there with you.
• Proudly made in the USA.

HELPFUL HINTS & TRICKS FOR EQ COMPACT

• It’s best (and easiest) to install your SnapPads one at a time on a level, hard surface.

• Each leveling system will have it’s own manual operation function. Please refer to your owner’s manual for specific directions.

• Grab a helper! It’s safer, faster, and more efficient with two people.

• Use your phone or another person to relay the information between the installer and the person working the controls.

• Install each SnapPad individually and visually confirm the reinforced lip has engaged on the complete diameter. It is critical your SnapPad has been installed fully and
  correctly.

• Standing water? No problem! Your SnapPad EQ Compact pads have built-in drainage channels.

• Installation is easier in warm weather (50°F or more).

We recommend double protecting your jacks by covering the landing feet with a rubberized protectant such as Flex Seal®. Make sure to cover your jack cylinders prior
to applying and coat the bottom of your landing feet as well. Do this prior to installing your SnapPads and allow the protectant to cure for 24 hours. Do not spray your
SnapPads with the sealant (it will not adhere to the rubber).

Contact the Customer Service Team at [email protected] if you have any questions or concerns.

WARRANTY INFORMATION

Origen RV Accessories LTD offers a 2-year manufacturer’s warranty on both performance and defects in material and workmanship. Should your product fail within 2 years
of the original purchase, Origen RV Accessories LTD will replace your pad free of charge. Warranty coverage does not extend to Acts of god, misuse of products, improper
installation, and damage from external events like accidents or impacts.

CONDITIONS

• You must register your product warranty first in order to be able to file a claim later on, if necessary. For more information, visit https://rvsnappad.com/pages/generalwarranty.
• Origen RV Accessories LTD will replace any defective products within 2 years, starting from the purchase date.
• To submit your warranty claim please visit https://rvsnappad.com/pages/file-a-claim.
• Proof of purchase is required for any warranty redemption on your pads.
• If you need to return your UNUSED pads within 30 days of purchase please contact our Customer Service Agents at [email protected]
• Be advised the product must be shipped back to Origen RV Accessories LTD at your cost, meaning you pay the shipping charges for returning any pads.
• Once shipped, email your tracking number to [email protected] for confirmation and then your refund will be issued.

Please note: If your SnapPads were purchased from an RV Dealer, Amazon, or other online source we encourage you to contact them for your replacement/refund.

EQ COMPACT DISCLAIMERS

• SnapPads are an aftermarket RV accessory, and as such, it is the responsibility of the RV owner to ensure they are an appropriate and safe addition to their RV.
• Each RV has unique design considerations. It is the responsibility of the RV owner to confirm their SnapPads have adequate clearance for any moving parts and will nothinder the functionality of any other system.
• Origen RV Accessories LTD shall not be liable for any special, incidental, indirect or consequential damages whatsoever (including but not limited to, labor, installation, charges, damage to associated equipment, RV, trailer, towing or following vehicle) arising from the use or inability to use or install the product, even if it is adjudged negligent.
• Use extreme caution when installing and using SnapPad. Origen RV Accessories LTD is not responsible or liable in any way for any indirect or direct injury sustained during installation or future use of the product.
• Installing SnapPad products on bent or damaged leveling systems will result in the voiding of the warranty and can lead to product failure, property damage, injury or death.
• Origen is not responsible for any issues arising from the use of our products on non-compatible systems.
• SnapPads are designed to be installed once. Do not remove and re-install as this will void your warranty. *Unless performed by an authorized dealer. Picture confirmation may be necessary to confirm successful reinstallation.

References

• RV SnapPad® | Permanent RV Jack Pads & Leveler Pads
• File a Claim | RV SnapPad®

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