RV SnapPad HiWay 10 Prime Permanently Attached Instruction Manual

June 12, 2024
RV SnapPad

RV SnapPad HiWay 10 Prime Permanently Attached

Product Information

The SnapPad HiWay 10 is an RV accessory manufactured by Origen RV Accessories LTD. It is a jack pad designed to provide permanent jack support for your motorhome. The HiWay 10 is made of durable and heavy-duty materials that can withstand harsh outdoor conditions. It comes with a 2-year manufacturer’s warranty that covers both performance and defects in material and workmanship.

Product Usage Instructions

  1. Before installation, ensure that the motorhome is level and the jacks are fully extended.
  2. Clean the jacks and ensure they are free of dirt, debris, and rust.
  3. Remove the adhesive backing from the SnapPad HiWay 10.
  4. Place the SnapPad HiWay 10 on top of the jack, aligning it with the jack’s base.
  5. Press down firmly on the SnapPad HiWay 10 to ensure it adheres properly to the jack.
  6. Repeat steps 3-5 for each jack on your motorhome.
  7. Allow at least 24 hours for the adhesive to cure before using your jacks.

If you have any questions or concerns regarding the installation or usage of the SnapPad HiWay 10, please contact the Customer Service Team at [email protected] for assistance.

Installation Instructions

Congratulations on joining the SnapPad family!
RV-SnapPad-HiWay -10-Prime-Permanently-Attached-01

WARNING
Read these instructions completely before beginning installation. It is critical that you install the correct SnapPad on the proper foot. Please triple check prior to installing your SnapPad. Permanent damage could result from trying to install on the wrong landing foot, resulting in your warranty being voided. Your HiWay 10’s are designed to work with 10” round jack feet that are commonly found on HWH™️

  • leveling systems. If you have any questions, contact us at [email protected] or 1-866-923-9538. Failure to follow these installation instructions can result in property damage, injury or death. Origen RV Accessories LTD. is not responsible or liable in any way for improperly installed SnapPads, even if adjudged negligent.
  • Trademark is owned by mark owner. SnapPad and its goods are not affiliated with or endorsed by the mark owner.

INSTALLATION TIME: 3 – 6 MINUTES PER PAD.

While not required, we recommend double protecting your jacks by covering the landing feet with a rubberized protectant such as Flex Seal®. Make sure to cover your jack cylinders prior to applying and coat the bottom of your landing feet as well. Do this prior to installing your SnapPads and allow the protectant to cure for 24 hours. Do not spray your SnapPads with the sealant (it will not adhere to the rubber).

  • SnapPad installation is best performed on a level or near level surface – preferably a hard surface (concrete or asphalt). Wheel chocks can be placed in front of and behind the RV wheels for additional safety.
  • Inspect the condition of the metal landing feet on each jack to ensure the SnapPad will fit snuggly, securely and safely. Metal landing feet displaying bending, misshapen area, damage, excessive rusting or corrosion, or signs of warping may not safely accept a SnapPad with resulting risks of damage, injury or death.
  • Be sure to thoroughly clean and dry your landing feet prior to installing your SnapPads.
  • Spread a small bead of concentrated dish soap around the lip of the SnapPad and metal landing foot to aid installation. Do NOT use any petroleum based lubricant, such as WD-40®, as it may negatively react with the binder in your SnapPads.
  • Most motorhomes will release their airbags prior to engaging the jacks. This will lower the entire RV at the beginning of the leveling process. You may place your first SnapPad prior to this, however, be careful to not get caught underneath your RV during the lowering process!
  • Typically one side will level first. Take note which side that is and start there. Install one SnapPad at a time and/or use the manual jack operation if possible. Refer to your owners manual for instructions.
  • Most jacks are 18”- 24” under your RV. A tool such as a broomstick to align/adjust your SnapPads may be necessary.
  • Once aligned, begin lowering your jack. Keep an eye on the landing foot as it extends. Stop extending when the foot is about 2 to 3 inches from the SnapPad. Double check to make sure it is centered, re-align if necessary and then continue extending the landing gear to complete installation. KEEP YOUR FINGERS AND ANY FOREIGN OBJECTS CLEAR WHEN LOWERING THE JACK INTO PLACE.
  • You should hear a distinctive “snap” as the lip engages. Run a finger around the edge of the lip to confirm it is fully engaged around the perimeter of the landing foot.
  • If your lip hasn’t fully engaged raise your jack and place a shim (small piece of wood no thicker than 1/4”) under the side that hasn’t engaged. Lower your jack again until that side snaps into place.
  • Wipe off any excess soap and repeat the installation process, in sequence, on your remaining jacks.

Info & Statistics

  • Dimensions: 11.75” wide x 14.25” long x 2.00” thick.
  • Once installed they add about 1 inch to your jack thickness.
  • 5.60 pounds per pad.
  • You’re helping our environment! SnapPads are made from American recycled tires. That means SnapPads are not only durable and versatile but environmentally friendly too.
  • Will work on any type of surface, level or unlevel, including: asphalt, concrete, grass, mud, sand, resin, ice, and snow.
  • Scientifically tested to maintain integrity at over 120°F down to -40°F and remain attached at over 50x the force of gravity.
  • Generally, it takes 1,300 pounds of vertical pressure to install your SnapPads. This ensures no matter how far off the beaten path you venture, your SnapPads with be there with you.
  • Proudly made in the USA.

HELPFUL HINTS & TRICKS FOR HIWAY 10

  • It’s best (and easiest) to install your SnapPads one at a time on a level, hard surface.
  • Each leveling system will have it’s own manual operation function. Please refer to your owners manual for specific directions.
  • Grab a helper! It’s safer, faster, and more efficient with two people.
  • Use your phone or another person to relay the information between the installer and the person working the controls.
  • Install each SnapPad individually and visually confirm the reinforced lip has engaged on the complete diameter. It is critical your SnapPad has been installed fully and correctly.
  • Standing water? No problem! Your SnapPad HiWay 10 pads have built-in drainage channels.
  • Your SnapPads come with a handy bolt-access hole in the center. You can use this to remove the jack with the SnapPad still attached if needed.
  • Installation is easier in warm weather (50°F or more).

While not required, we recommend double protecting your jacks by covering the landing feet with a rubberized protectant such as Flex Seal®. Make sure to cover your jack cylinders prior to applying and coat the bottom of your landing feet as well. Do this prior to installing your SnapPads and allow the protectant to cure for 24 hours. Do not spray your SnapPads with the sealant (it will not adhere to the rubber).

WARRANTY INFORMATION

Origen RV Accessories LTD offers a 2-year manufacturer’s warranty on both performance and defects in material and workmanship. Should your product fail within a 2-year
time frame, Origen RV Accessories LTD will replace your pad free of charge.

CONDITIONS

  • You must register your product warranty first in order to be able to file a claim later on, if necessary. For more information, visit https://rvsnappad.com/pages/generalwarranty.
  • Origen RV Accessories LTD will replace any defective products within 2 years, starting from the purchase date.
  • To submit your warranty claim please visit https://rvsnappad.com/pages/file-a-claim.
  • Proof of purchase is required for any warranty redemption on your pads.
  • If you need to return your UNUSED pads within 30 days of purchase please contact our Customer Service Agents at [email protected]
  • Be advised the product must be shipped back to Origen RV Accessories LTD at your cost, meaning you pay the shipping charges for returning any pads.
  • Once shipped, email your tracking number to [email protected] for confirmation and then your refund will be issued.

Please note: If your SnapPads were purchased from an RV Dealer, Amazon, or other online source we encourage you to contact them for your replacement/refund.

HIWAY 10 DISCLAIMERS

  • SnapPads are an aftermarket RV accessory, and as such, it is the responsibility of the RV owner to ensure they are an appropriate and safe addition to their RV.
  • Each RV has unique design considerations. It is the responsibility of the RV owner to confirm their SnapPads have adequate clearance for any moving parts and will not hinder the functionality of any other system.
  • Origen RV Accessories LTD shall not be liable for any special, incidental, indirect or consequential damages whatsoever (including but not limited to, labor, installation, charges, damage to associated equipment, RV, trailer, towing or following vehicle) arising from the use or inability to use or install the product, even if it is adjudged negligent.
  • Use extreme caution when installing and using SnapPad. Origen RV Accessories LTD is not responsible or liable in any way for any indirect or direct injury sustained during installation or future use of the product.
  • Installing SnapPad products on bent or damaged leveling systems will result in the voiding of the warranty and can lead to product failure, property damage, injury or death.
  • Origen is not responsible for any issues arising from the use of our products on non-compatible systems.
  • SnapPads are designed to be installed once. Do not remove and re-install as this will void your warranty.
    • Unless performed by an authorized dealer. Picture confirmation may be necessary to confirm successful reinstallation.

Contact the Customer Service Team at [email protected] if you have any questions or concerns.

References

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