doro Connected Watch App User Guide

: June 11, 2024
: Doro

doro Connected Watch App

Doro Watch

The Doro Watch is a smartwatch that can be paired with a smartphone using the Doro Companion app. It has a heart rate/oxygen saturation sensor and a magnetic charging connector. The watch needs to be placed in the magnetic charging cradle before first use.

Quick Start Guide

To fully charge the watch, place it in the magnetic charging cradle and insert the USB charging connector into a charger or USB port that permits charging at 5V/500mA or above. We recommend fully charging the watch before first use. Download and install the Doro Companion app from the Google Play store or Apple App Store using the provided QR code. Activate Bluetooth on your smartphone and search for the watch in the Doro Companion app.

Watch Overview

Heart rate/oxygen saturation sensor
Magnetic charging connector

Charging

Place the watch in the magnetic charging cradle and insert the USB charging connector into a charger or USB port that permits charging at 5V/500mA or above. Do not leave the charging cable unused on an active USB port to prevent short circuits due to metals (e.g. paper clips).

Install the App

Download and install the Doro Companion app from the Google Play store or Apple App Store using the provided QR code.

Pair the Watch with Your Phone

Start the Doro Companion app and allow the needed permissions. Activate Bluetooth on your Smartphone and search for the watch in the app. When found, bind the device in the app.

Navigate Your Watch

Press the top button on the watch to wake the screen or access the function list.
Swipe the screen up/down to switch between pages or to scroll through long text.
Tap the screen to confirm or select an action.
Press and hold to change the watch’s face.
Swipe the screen left/right to switch between pages on the same level.

Functions

For more features, refer to the full manual. The watch has exercise modes, a watch face store, heart rate monitoring, sleep monitoring, blood oxygen level detection, notifications, etc.

Safety Instructions

Keep all equipment out of the reach of small children.
The mains adapter is the disconnect device between the product and the mains power.
The main socket outlet must be close to the equipment and easily accessible.
The product contains a Li-Ion battery. There is a risk of fire and burns if the battery pack is handled improperly.

Care and Maintenance

Treat the unit with the greatest care as negligence may void the warranty. If the unit is not working as it should, please contact the place of purchase for service. Don’t forget the receipt or a copy of the invoice.

IMPORTANT
To turn on the watch before first use, it must be placed in the magnetic charging cradle.

For the full manual please visit 1 www.doro.com/support/ and search for Doro Watch or contact our Helpline.

WATCH OVERVIEW

Press top menu button 2 on the watch to:

Wake the screen when it’s off.
Access the menu of functions.
Long press to power on/off.

Press lower button 3 on the watch to

Long press to activate the emergency assistance function Response by Doro on supported Doro Smartphones.
Long press to activate “Find my phone” on all other Smartphones.
Heart rate/oxygen saturation sensor.
Magnetic charging connector.

CHARGING

We recommend to fully charging the watch before first use. Place the watch in the magnetic charging cradle (as shown in Figure 6). I nsert the USB charging connector into the provided charger or any USB port that permits charging, 5V/500mA (or above). For example computers, USB adapters, PowerBank, and others.

CAUTION
Maximum charging output for USB charger: 5V / 2A. To prevent short circuits due to metals (eg paper clips, etc.) on the charging cable, never leave it unused on an active USB port!

INSTALL THE APP

Download and install the Doro Companion app from 7 Google Play Store or 8 Apple App Store on your smartphone using the provided QR code.

Compatible devices

Android version 6.0 and later
iOS version 9.0 and later
Bluetooth 4.0 and later
Response by Doro: Doro Smartphone (Android 10.0 and later)

PAIR THE WATCH WITH YOUR PHONE
Start the app and allow the needed permissions. Activate Bluetooth on your Smartphone. Search for the watch in the Doro Companion app. Alternatively, press the Scan QR code in the app. When found, bind the device in the app.

NAVIGATE YOUR WATCH
Press the top button 2 on the watch to wake the screen or access the function list. Swipe the screen UP/DOWN to switch between pages or to scroll through long text. Tap the screen to confirm or select an action. Press and hold to change the watch’s face. Swipe the screen LEFT/RIGHT to switch between pages on the same level.

FUNCTIONS

See the full manual for more features such as: exercise modes, watch face store, heart rate monitoring, sleep monitoring, blood oxygen level detection, notifications, etc.

SAFETY INSTRUCTIONS

CAUTION
The unit and the accessories can contain small parts. Keep all of the equipment out of the reach of small children. The mains adapter is the disconnect device between the product and the mains power. The main socket outlet must be close to the equipment and easily accessible.

Li-Ion battery
This product contains a Li-Ion battery. There is a risk of fire and burns if the battery pack is handled improperly.

WARNING
The danger of explosion if the battery is incorrectly replaced. To reduce the risk of fire or burns, do not disassemble, crush, puncture, short external contacts, expose to temperatures above 60° C (140° F), or dispose of in fire or water. Do not charge the battery unattended. Recycle or dispose of used batteries according to the local regulations or reference guide supplied with your product.

Removing/replacing the battery

To remove/replace the battery, contact an authorized service center. Please find the latest information at www.doro.com.
For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and/or result in the device being unsafe.
Doro does not accept liability for any damage or loss if these warnings and instructions are not followed.

CARE AND MAINTENANCE

Your unit is a technically advanced product and should be treated with the greatest care. Negligence may void the warranty.

Waterproof performance: the device is not suitable for diving, or swimming in the sea or sauna; it is suitable for swimming pools, showers (cold water), and swimming in shallows.
Do not use or keep the unit in dusty, dirty environments.
Do not keep the unit in warm or cold places.
Do not drop the unit. Do not knock or shake it either. If it is treated roughly the circuits and precision mechanics can be broken.
Do not use strong chemicals to clean the unit.

The advice above applies to the unit, battery and other accessories. If the unit is not working as it should, please contact the place of purchase for service. Don’t forget the receipt or a copy of the invoice.

WARRANTY

This product is guaranteed for a period of 24 months and for original accessories for a period of 12 months (such as the charger or charging cradle) which may be delivered with your device, from the date of purchase.In the unlikely event of a fault occurring during this period, please contact the place of purchase. Proof of purchase is required for any service or support needed during the guarantee period. This guarantee will not apply to a fault caused by an accident or a similar incident or damage, liquid ingress, negligence, abnormal usage, non-maintenance or any other circumstances on the user’s part. Furthermore, this guarantee will not apply to any fault caused by a thunderstorm or any other voltage fluctuations. As a matter of precaution, we recommend disconnecting the charger during a thunderstorm. Please note that this is a voluntary manufacturer’s warranty and provides rights in addition to, and does not affect the statutory rights of end-users.

Device software warranty
By using the device, you accept to install any OS software updates provided by Doro, at the earliest possibility after notification. By updating your device, you help to maintain your device secure. Doro will keep updates available for the duration of the guarantee/ statutory warranty period, providing that this is possible from a commercial and technical perspective. Your device checks for available software updates automatically. Please follow the on-screen instructions when you are notified of a software update.

Please note

In some cases, regular OS upgrades may cause delays to planned security updates.
Doro will always do our best to deliver the security updates at the earliest possible time to applicable models. Delivery time of security patches may vary depending on the regions, S/W variants, and models.

CAUTION
If you neglect to update your device after being notified, it may void your guarantee of the device. For the software update planned schedule, refer to the website: doro.com/softwareupdates

CORRECT DISPOSAL OF THIS PRODUCT

(Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or manual indicates that the product and its electronic accessories (e.g. charger, USB cable) should not be disposed of with other household waste. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their suppliers and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. This product is RoHS compliant.

CORRECT DISPOSAL OF BATTERIES IN THIS PRODUCT

(Applicable in countries with separate collection systems) The marking on the battery, manual or packaging indicates that the battery in this product should not be disposed of with other household waste. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment. To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

DECLARATION OF CONFORMITY
Hereby, Doro declares that the radio equipment type DWO-0420 (Doro Watch) is in compliance with Directives: 2014/53/EU and 2011/65/EU including delegated Directive (EU) 2015/863 amending Annex II. The full text of the EU Declaration of Conformity is available at the following internet address: www.doro.com/dofc.

ECODESIGN DECLARATION, ENERGY EFFICIENCY FOR EXTERNAL POWER SUPPLY

Hereby, Doro declares the external power supply for this device is in compliance with Commission Regulation (EU) 2019/1782 regarding ecodesign requirements for external power supplies pursuant to Directive 2009/125/EC. The full information regarding the ecodesign requirements is available at the following internet address: www.doro.com/ecodesign

UK DECLARATION OF CONFORMITY
Hereby, Doro declares that the radio equipment type DWO-0420 (Doro Watch) is in compliance with the relevant UK legislation. The full text of the UK Declaration of Conformity is available at the following internet address: www.doro.com/dofc

TECHNICAL SUPPORT DETAILS

Technical support is available by email on support.uk@doro.com or by telephone number: 0800 026 5479 (UK) / 01 699 0983 (Ireland) calls are charged at your standard local network rates. UK contact address for legal matters: Doro UK Ltd, Bridge House, Chiltern Hill, Chalfont St Peter, Buckinghamshire, SL9 9UE Further contact details are available on our website: www.doro.co.uk. See www.doro.com for Ireland.

SPECIFICATIONS

Bluetooth, version (MHz) [maximum transmit power, dBm]: 5.0 (2 402–2 480) [4]
Dimensions Diameter: 45 mm
Height: 13 mm
Weight: 45 g (including battery)
Battery: 3.8 V / 300 mAh Li-Polymer battery
Charging: 5 V max. 2 A
Charging time: ~2 hours
Battery Life: ~8 days
Display size: 1.28”
Waterproof: Water protected (IP68)
Operating ambient temperature: Min: 0 °C Max: 60 °C