ZLINE 24 Inch Monument Top Touch Control Dishwasher User Manual
- June 9, 2024
- Zline
Table of Contents
- 24 Inch Monument Top Touch Control Dishwasher
- General Safety
- Product Specifications
- Dishwasher Features
- Control Panel
- Rack Adjustment Procedure
- Loading the Dishwasher
- Filling the Detergent Dispenser
- MAINTENANCE AND CLEANING
- TROUBLESHOOTING
- WARRANTY
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
User Manual
MONUMENT DISHWASHER
www.zlinekitchen.com
24 Inch Monument Top Touch Control Dishwasher
ZLINE Kitchen and Bath provides Attainable Luxury, where the kitchen and bath
of your dreams s never out of reach. Through our unique designs and
unparalleled quality, we’re dedicated to providing you an elevated experience
in the heart of your home. With an endless selection of features and finishes,
our inspiration is your reality.
ZLINE is fueled by a passion for innovation; A relentless pursuit of bringing
the highest end luxury designs and professional features into everyone’s
homes. Because we continually strive to improve our products, we may change
specifications and designs without prior notice.
WARNING: This product can expose you to chemicals including nickel, which
is known to the State of California to cause cancer. For more information, go
to www.P65Warnings.ca.gov.
IMPORTANT SAFETY INSTRUCTIONS
General Safety
CAUTION CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION This symbol indicates that dangerous voltage constituting a risk
of electric shock is present within your dishwasher.
WARNING This symbol indicates there are important operating and
maintenance instructions in the manuals accompanying your dishwasher.
BEFORE YOU BEGIN
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Read these instructions completely and carefully.
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Keep these instructions.
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Heed all warnings.
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Follow all instructions.
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Clean your unit only with a damp cloth.
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Do not block any ventilation openings. Install in accordance with themanufacturer’s instructions.
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Make sure that the available AC power matches the voltage requirements of this appliance.
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Refer all servicing to a qualified service personnel. Servicing is required whenthe appliance has been damaged in any way or it does not operate normally.
ELECTRIC SHOCK HAZARD
WARNING Failure to follow these instructions can result in electric shock, fire, or death. -
WARNING-DANGER: Never allow children to play with, operate, or crawlinside the dishwasher.
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Turn off the dishwasher before carrying out user maintenance on it.
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If a component or part is damaged, it must be replaced by the manufacturer, a professional service agent, or similar qualified persons in order to avoid a hazard.
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This appliance is intended to be used in a household and similar environments.
Product Specifications
IMPORTANT
- Observe all governing codes and ordinances.
- Note to Installer – Be sure to leave these Installation Manual instructions for the consumer’s and local inspector’s use.
- Note to Consumer – Keep these Installation Manual instructions with your User Manual for future reference.
- Skill Level – Installation of this dishwasher requires basic mechanical and electrical skills. Proper installation is the responsibility of the installer. Product failure due to improper installation is not covered under the appliance warranty.
- Completion Time – One to three hours. New installations require more time than replacement installations.
- The dishwasher MUST be installed in a manner that allows for easy future removal from the enclosure if service is required.
- Do not install this dishwasher if it has missing or broken parts. If the dishwasher arrives damaged, contact ZLINE Customer Service at 1-614-777-5004 for help.
FOR YOUR SAFETY
Read and observe all CAUTIONS and WARNINGS shown throughout these
instructions. While performing installations described in this booklet, gloves
and safety glasses or goggles should be worn.
WARNING
This dishwasher comes with a heating element to heat the water. To avoid the
risk of a serious burn, don’t touch the heating element when the dishwasher is
on.
To reduce the risk of electrical shock, fire, or injury to persons, the
installer must ensure that the dishwasher is completely enclosed at the time
of installation.
SPECIFICATIONS
Dimensions (W x D x H)| •Unit with decorated door and handle: 23.9” x 26.5” x
33.7”
•Unit without decorated door and handle: 23.9” x 24” x 33.7”
FOR YOUR SAFETY
Read and observe all CAUTIONS and WARNINGS shown throughout these
instructions. While performing installations described in this booklet, gloves
and safety glasses or goggles should be worn. Basic precautions before use
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Read all instructions before using the dishwasher.
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NOTE: This Installation Manual does not cover every possible condition and situation that may occur.
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Use the dishwasher only for the intended functions as described in this Installation Manual.
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To ensure the longevity of the dishwasher’s optimal wash performance, we recommend rinsing off any large pieces of food from your dishes prior to placing them in the unit for a wash cycle.
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When loading items to be washed:
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Load sharp items and knives so that they are not likely to damage the door seal, racks, spray arms, and tub.
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Load sharp items and knives with the handles up to reduce the risk of being cut or suffering other injury.
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Do not wash plastic items (e.g. plastic tableware or Tupperware) unless they are marked dishwasher-safe or the equivalent. If not marked, check with the manufacturer for recommendation — items that are not dishwasher-safe may melt and create a potential fire hazard.
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If the dishwasher drains into a garbage disposal, make sure disposal is completely empty before running dishwasher.
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Do not tamper with the control panel on the dishwasher.
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Do not operate your dishwasher unless all enclosure panels are properly in place.
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Do not touch the heating element during or immediately after use, especially if the sanitize option has been selected.
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Do not let children abuse, sit, or stand on the door or racks of the dishwasher, and do not allow children to tamper with the spray arms, baskets, or other elements inside the unit. Do not store or use combustible materials, gasoline, or other flammable vapors and liquids in the vicinity of this or any other appliance.
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Use only detergents or rinse agents recommended for use in a dishwasher and keep them out of the reach of children and pets.
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Some dishwasher detergents are strongly alkaline. They can be extremely dangerous if swallowed. Avoid contact with the skin and eyes and keep children away from the dishwasher when the door is open.
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Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE.
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If your home’s hot water system has not been used for a period of time, before using the dishwasher again, let the water flow for several minutes. This will release
any accumulated hydrogen gas. Hydrogen gas is flammable. Do not smoke or use an open flame during this time. -
Keep young children and infants away from dishwasher when it is operating.
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Do not use the dishwasher if it has a damaged power line or plug, and do not plug the dishwasher into a damaged outlet; failure to observe these instructions may result in electrical shock.
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Remove the door to the washing compartment when removing an old dishwasher from service or discarding it.
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To reduce the risk of injury, do not allow children to play in or on a dishwasher.
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This dishwasher is intended for residential use only and should not be used in commercial establishments. This appliance is not applicable for outdoor usage. The manufacturer disclaims responsibility for damage or injury caused by improper use of this appliance.
PLEASE SAVE THESE INSTRUCTIONS
Dishwasher Features
OPERATION
IMPORTANT NOTES
- Water supply temperature should be between 120°F and 150°F.
- Dispose of the discarded appliance and packing material properly.
- The dishwasher must be grounded or it can result in a risk of electric shock.
- If there is any damage to the dishwasher, please contact ZLINE Customer Service at 1-614-777-5004. Do to attempt to repair or replace any part by yourself. For information on installing and setting up your dishwasher, refer to the Installation Manual provided with your appliance.
BEFORE USING YOUR DISHWASHER
1.Remove the interior packing.
2. Clean the interior surface with lukewarm water using a soft cloth.
FINDING A SUITABLE LOCATION
• This dishwasher is designed to be built-in.
• The dishwasher door must be able to swing fully open.
PROVIDING A PROPER POWER SUPPLY
Check your local power source. This dishwasher requires a 120VAC, 60HZ power supply. Refer to the Installation Manual for additional information.
HOW YOUR DISHWASHER CLEANS
The dishwasher fills with water, covering the filter area at the bottom. Water is then pumped through the various filter and spray arms, spraying a mixture of hot waterand detergent against the soiled surfaces of your dishes and silverware. Soil particles are separated and go down the drain as the dirty water is drained and replaced with clean water. The number of water fills is determined by the cycle selected.
WASH CYCLE SELECTIONS
Cycle times are approximate and will vary with options selected. Hot water is necessary to activate dishwasher detergent and melt fatty food soils. An automatic sensor checks the incoming water temperature and, if it is not hot enough, the timer will be delayed to allow for the water to heat for the main wash of all cycles. This happens even when hi-temp wash is selected, so that higher temperature will be available to handle heavier soil loads.
FILTER SYSTEM
Your dishwasher has a multiple filter system that includes four separate filter meshes. It separates dirty water and clean water into different chambers. The multiple filter
system helps your dishwasher operate with better performance by using less water and less energy.
SMART WASH SYSTEM
Your dishwasher has a smart wash system under the normal wash program that selects the wash cycle based on how large and soiled the load is, permitting your dishwasher to clean more efficiently every time. When a partial load of lightly soiled dishes is placed in the unit, a short wash cycle is automatically selected. When a full load of heavily soiled dishes is placed in the unit, a heavy wash cycle is automatically selected.
ADJUSTABLE UPPER RACK
The upper rack of your dishwasher can be raised or lowered to accommodate loading dishes of varying heights in either rack. After removing the third rack, the upper rack clearance height can be adjusted from 8” to 10”. The lower rack clearance height can be adjusted from 11” to 13”. See “Adjusting the upper rack” on Page 12 for more details.
USING THE CONTROL PANEL
Your dishwasher’s control panel is located on the top edge of the door. The
door must be open to select wash cycle settings and operate the dishwasher.
POWER On/Off 3sec – Hold this button, located on the far left of the control
panel, down for three seconds to turn the unit’s power on or off.
Select a cleaning cycle based on the type of dishes to be washed and the level
of soil on the dishes. Cycle times are approximate and will vary with options
selected.
The timer will be delayed to allow for the water to heat for the main wash of
all cycles if the sensor detects the water is not hot enough. Below is water
use and cycle times under standard conditions.
#| CYCLE| DESCRIPTION| WATER USE| CYCLE TIME
(MINUTES)
---|---|---|---|---
1| AUTO| Auto sensing wash, lightly, or heavily soiled dishes, with or with
out dried-on food.| 3.0 – 5.9 gal.| 100 – 133
2| NORMAL| Use for regularly soiled dinner dishes or silverware.| 3.0 – 5.9
gal.| 102 – 120
3| HEAVY| Use for hard-to-clean, heavily soiled dishes, pots, and pans.| 6.9
gal.| 138
4| DELICATE| Use for lightly soiled dishes and glass.| 5.9 gal.| 114
5| EXPRESS| Use for lightly soiled and pre- rinsed dishes and silverware.| 4.0
gal.| 60
6| RINSE| Use for pre-rinsing dishes or glasses. This is only a rinse that
keeps food from drying on your dishes and reduces odor buildup in your
dishwasher until you are ready to wash a full load. Do not use detergent.| 2.0
gal.| 20
CONTROLS AND INDICATORS
7. DISPLAY – Shows the remaining hours and minutes of the current cycle,
delay hours remaining, and error codes (see “Error Codes” on Page 25).
8. Rinse Aid – Turns on when you need to add rinse aid.
9. Sanitized – Turns on when a sanitized cycle is finished. Turns off after
30 seconds, when the door is opened.
10. Clean – Turns on after a cycle finished. Turns off after 30 seconds when
the door is opened.
11 . DELAY – Press repeatedly to delay the start of the selected wash cycle
until the delay time you want is shown on the display. “H” will show. This is
not an error code. You can select from 1 to 24 hours for a delay. After you
select the time you want, press START/CANCEL once, then close the door within
four seconds. The delay begins to count down. If you open the door while delay
is running, press the START/CANCEL, then close the door within four seconds to
begin the cycle from that point. To cancel the delay and begin the cycle
before the delay period is complete, open the door, then press and hold DELAY
for three seconds. OPTIONS
12. HEATED DRY – Use to heat-dry your dishes. This function is not available
for rinse only cycle.
13. SANITIZE – Use to sanitize your dishes and glassware. Maintains the water
temperature at 158°F maximum and is available with the AUTO, NORMAL, and HEAVY
cycles.
NOTE:
- Certified residential dishwashers are not intended for licensed food establishments.
- The sanitize cycle is NSF certified.
Control Panel
14. HI TEMP WASH – Use to maintain the water temperature at 140°F max. This
option is available with the AUTO, NORMAL, and HEAVY cycles.
15. START/CANCEL – Press to start the dishwasher after you have selected a
cycle and function (if desired). Close the door. The cycle indicator begins to
blink and the function indicator turns on. If you don’t close the door within
four seconds of pressing START/CANCEL, the dishwasher pauses. Press START/
CANCEL again to continue with the cycle. To cancel a running cycle, open the
door, then press and hold START/CANCEL for three seconds. The dishwasher will
return to standby status. To load more dishes or pause the dishwasher while
it’s already running, open the door. A safety mechanism stops the cycle.
CAUTION
To avoid injury, open the door slowly and carefully. There is a possibility of
hot steam from inside the dishwasher.
NOTE: You can add more dishes before the main wash cycle has started. To
determine this, check the detergent dispenser in the door. If the detergent
dispenser is still closed, you can add more dishes. If it is open, you can add
dishes to the dishwasher if the dish quantity is small. If the quantity is
large, restart the cycle.
BASIC OPERATION
- Load the dishwasher (See “Preparing and loading dishes” on Page 11).
- Add detergent (See “Filling the detergent dispenser” on Page 17).
- Add rinse aid, if needed (See “Filling the rinse aid dispenser” on Page 18).
- Select the cycle you want (See “Cycles” on Page 8). The indicator will light when the selection is made.
- Select the function you want. The indicator will light when the selection is made.
- To start, press START/CANCEL on the control pad.
- Close the door within four seconds and the wash cycle will begin.
PREPARING AND LOADING DISHES
Preparing dishes for washing
- Scrape away large pieces of food, bones, pits, toothpicks, and similar items. The continuous filtered wash system will remove the remaining food particles.
- Burned-on foods should be loosened before loading into the dishwasher.
- Empty liquids from glasses and cups.
- Foods such as mustard, mayonnaise, vinegar, lemon juice, and tomato-based products may cause discoloration of stainless steel and plastics if allowed to sit for a long period of time. Unless the dishwasher is to be operated at once, it is best to rinse off these types of foods.
- If the dishwasher drains into a garbage disposal, be sure the disposal is completely empty before starting dishwasher.
ADJUSTING THE UPPER RACK
This dishwasher has a convenient top rack for silverware, cutlery, and small
items.
This rack can be adjusted to accommodate varying loads, as shown below.
Rack Adjustment Procedure
ADJUSTING THE UPPER RACK
The height of the upper rack can be adjusted to accommodate loading taller
dishes in either rack.
- Lift the rack to move it to the upper position.
- Press the handle to move it to the lower position.
LOADING THE UPPER RACK
The upper rack is designed for cups, glasses, small plates, bowls, and plastic
items marked dishwasher-safe. For best results, place the items with the
soiled surface facing down or toward the center. Tilt them slightly for better
drainage.
NOTE: Make sure the loaded dishes do not interfere with the rotation of
the middle spray arm, which is located just below the upper rack. You can
check this by rotating the middle spray arm by hand.
LOADING THE TOP RACK
You can place the items in the top rack randomly or in an orderly fashion.
The image below shows how to load the top rack for 16 place settings: **![ZLINE 24 Inch Monument Top Touch Control Dishwasher
- fig 12](https://manuals.plus/wp-content/uploads/2023/04/ZLINE-24-Inch- Monument-Top-Touch-Control-Dishwasher-fig-12.jpg)**
LOADING THE BOTTOM RACK
The bottom rack is designed to accommodate plates, bowls, saucers, and
cookware.
The adjustable rack lets you load items up to 13 inches high. Large items
should be placed along the edge, with the inside faces down, so they do not
interfere with the
middle or lower spray arms or prevent the detergent dispenser from opening.
The fold-down tines on the bottom rack are provided to support extra large and
hard-to-f it items. The tines may be left up for normal use or folded down for
more flexible loading of larger items. Loading suggestions are shown below:
Loading the Dishwasher
LOADING THE SILVERWARE BASKET
The silverware basket is divided into three separate sections, which can be
placed in either the upper or lower racks.
CAUTION: Make sure nothing protrudes through the bottom of the silverware basket that would block the lower spray arm from turning effectively.
ADDING A DISH
The silverware basket is divided into three separate sections, and it can be
placed in either the upper or lower racks.
CAUTION TO AVOID BURN INJURY: Open the door slowly and wait until the
spray arms and wash action stop. Hot water may splash out of dishwasher.
Failure to do so may result in injury.
Before adding dishes, refer to “Preparing and loading dishes” on Page 11 for
instructions on loading more dishes. Also see information on START/CANCEL in
the “Controls and Indicators” section on Page 9. To add or remove items after
the wash cycle starts:
- Open the door slightly and wait a few seconds until wash action stops before completely opening.
- Add the item.
- Press START/CANCEL on the control pad and close the door within four seconds. The cycle automatically resumes.
Filling the Detergent Dispenser
FILLING THE DETERGENT DISPENSER
- Push the detergent dispenser cover latch downward to open the detergent cup.
- Add detergent (dry powder, liquid, or packet) to the cup.
- Close the detergent dispenser cover.
The amount of detergent required depends on the cycle selected and the soil
level on the dishes. Refer to the following table for the recommended amount.
Loading suggestions are shown below:
NOTE: Detergent pods are not designed to be used in this dispenser. They
should be thrown into the bottom of the tub.
CYCLE| SOFT WATER
(0-3 GRAINS)| MEDIUM
HARD WATER
(4-8 GRAINS)| HARD
WATER (9-12
GRAINS)| VERY HARD
WATER (OVER
12 GRAINS)
---|---|---|---|---
AUTO NORMAL HEAVY DELICATE EXPRESS| 2 tsp. (main wash cup
1/4 full)| 5 tsp. (main wash cup fill to line above regular)| 8 tsp. (main
wash cup completely full)| Main wash cup completely full (water softener
recommended)
RINSE| No detergent| No detergent| No detergent| No detergent
FILLING THE RINSE AID DISPENSER
Your dishwasher is designed to use a liquid rinse aid. The use of rinse aid
greatly improves drying performance after the final rinse. Do not use a solid
or bar-type rinse aid. Under normal conditions, the rinse aid will last
approximately one month. Try to keep the dispenser full, but do not over fill
it.
- Turn rinse aid dispenser cap 1/4 turn counterclockwise and lift it out.
- Add rinse aid until liquid touches the indicated fill level. Do not overfill since this can cause over sudsing. Wipe up any spills with a damp cloth. The dispenser holds enough for 35 to 140 washes, depending on the dial setting.
- Replace the cap and turn it 1/4 turn clockwise.
USING RINSE AID
Rinse aid greatly improves drying and reduces water spots and filming. Without
rinse aid, your dishes and dishwasher interior will have excessive moisture.
In addition, the heated dry option will not perform as well without rinse aid.
The rinse aid dispenser, located next to the detergent cup, automatically
releases a measured amount of rinse aid during the last rinse. If spotting and
poor drying is a problem, increase the amount of rinse aid dispensed by
rotating the dial to a higher number. The dial is located under the dispenser
cap.
NOTE: While rinse aid will assist in the drying process, the dishwasher
is not designed to completely dry every dish. Some water will naturally
accumulate in items that have reservoirs, such as plastic containers and the
bottom of coffee mugs. This is a normal occurrence in nearly all dishwasher
models.
WATER TEMPERATURE
Hot water is required for optimal dishwashing and drying results. Water
entering the dishwasher should be at least 120° F to achieve satisfactory
results. To check water temperature:
- Turn on the hot water faucet near the dishwasher and let it run for several minutes.
- Hold a thermometer (a candy or meat thermometer will work) in the water stream to check the temperature. If temperature is below 120°F, have a qualified person raise the hot water heater thermostat setting.
IMPORTANT: To make sure that the water entering the dishwasher is hot, run hot water from the nearest hot water faucet to clear cool water from the pipe before starting the cycle.
HEAT DRY FUNCTION
The heat dry function, when used with a rinse aid, enhances drying
performance. If you do not choose the heat dry function, items in your load
may be wetter than anticipated at the end of the cycle.
WATER PRESSURE
For optimal performance, the hot water supply line for your dishwasher must
provide water pressure of at least 20 psi and not more than 120 psi. You may
experience low water pressure during high-demand periods, such as when laundry
or showers are in use while you are washing the dishes. To eliminate this
problem, wait until hot water demand is reduced before starting the
dishwasher.
MAINTENANCE AND CLEANING
FACTORS AFFECTING PERFORMANCE
CAUTION TO AVOID BURN INJURY: Allow the heating element to cool before
attempting to clean the interior of your dishwasher.
CLEANING THE STAINLESS STEEL PANEL
Clean the stainless steel door and handle regularly with a soft cloth and
standard household cleaner to remove the debris.
CLEANING THE STAINLESS STEEL PANEL
Clean the stainless steel door and handle regularly with a soft cloth and
standard household cleaner to remove the debris.
Caution: Do not use appliance wax, polish, bleach or products containing
chlorine to clean the stainless steel door.
CLEANING THE CONTROL PANEL
Clean the control panel gently with a soft, lightly dampened cloth.
CLEANING THE STAINLESS STEEL INNER DOOR AND TUB
The tub is made of stainless steel. It will not rust or corrode, even if the
dishwasher should be scratched or dented. Clean the spots on the steel inner
door and tub with
a damp non-abrasive cloth.
CLEANING THE FILTERS
The filters are designed to collect debris and need to be cleaned monthly to
maximize wash performance.
- Remove the bottom rack.
- Rotate the cylinder filter, then lift it out.
- Lift the fine filter from the bottom of the tub.
- Take out the fabric filter.
- Flush the filters by holding them under running water.
- Replace the fabric filter.
- Replace the bottom rack.
- Replace the fine filter.
- Replace the bottom rack.
CLEANING THE DOOR AND TUB GASKETS
Clean the door gasket with a damp cloth to remove food particles regularly.
The inside of the dishwasher is self-
cleaning under normal use. If needed, the tub gasket can be cleaned with a
damp cloth. Use a brush to clean the opening in the end of the gasket.
CLEANING THE AIR GAP
If there is an air gap installed with your dishwasher, make sure it is clean
so the dishwasher will drain properly. Before you clean the air gap, turn off
the dishwasher, then remove the plastic air gap cover and clean with a
toothpick.
DISCONNECTING SERVICE
Your dishwasher should be protected from freezing if you plan to leave it for
extended periods in an unheated place. Have a qualified person do the
following:
To disconnect service:
- Turn off the electrical power to the dishwasher at the supply source by moving fuses or tripping the circuit breaker.
- Turn off the water supply.
- Place a pan under the inlet valve, then disconnect water line from the inlet valve and drain it into a pan.
- Disconnect the drain line from pump and drain the water into a pan.
To restore service:
- Reconnect the water, drain, and electrical power.
- Turn on water and electrical power supply.
- Fill the detergent cup and the rinse aid cup and run the dishwasher through a heated-wash cycle.
- Check all connections to make sure they do not leak.
TROUBLESHOOTING
Refer to this table to correct minor issues before calling for service.
CODE | MEANING | POSSIBLE CAUSE |
---|---|---|
El | Slow fill time/fill time has exceeded time alloted | •Faucet is not opened |
•Water intake is restricted
•Water pressure is too low
E4| Overflow| A leak in the dishwasher
E8| The orientation of the distributary valve not working.| The wire is not
connected correctly, or the distributary valve is broken.
E9| A button has been touched for more than 30 seconds (by
anything, including water).| Anything (including water) touching a button.
CAUTION:
- If a water overflow occurs, turn off the main water supply before calling for service.
- If there is water in the base pan because of an overfill or small leak, the water should be removed before restarting the dishwasher.
PROBLEM | POSSIBLE CAUSE | POSSIBLE SOLUTION |
---|---|---|
The dishwasher won’t start | The door may not be closed properly. | Make sure |
that the door is closed and latched.
The power is off or not connected.| Make sure that the power is connected and
turned on.
The delay start option is selected.| Refer to the “Delay” section under
“Controls and indicators” on Page 9.
The dishwasher beeps at the end of the cycle| This is normal and indicates
that the wash cycle is complete.| This is a normal occurrence.
The rinse aid light is on| The rinse aid level is low.| Add rinse aid.
The dishwasher runs too long| The dishwasher is connected to a cold water
supply.| Make sure that the dishwasher is connected to a hot water supply. If
not, change the water supply to a hot water source.
The cycle time varies, depending on the soil level of the dishes.| When heavy
soil is detected, the wash times will be longer.
Depends on the option selected.| Some options will add time to the cycle.
The dishes are not drying enough| The rinse aid dispenser is empty or the
setting is too low.| Fill the rinse aid dispenser. Increase the rinse aid
setting.
Dishes are loaded improperly.| Reload the dishwasher as shown in “Preparing
and loading
dishes” on Page 11.
The cycle you chose did not include drying.| Choose a cycle with drying.
The dishes are not clean enough| The water pressure is too low.| Make sure
that the water pressure is above 20 psi. Use your dishwasher when water demand
is low.
The inlet water temperature is too low.| Make sure that the dishwasher is
connected to a hot water supply. If not, change the water supply to a hot
water source. Use your dishwasher when hot water demand is low.
Dishes are too close together.| Reload the dishwasher as shown in “Preparing
and loading
dishes” on Page 11.
Improper use of detergent.| Add detergent depending on the water hardness and
washing cycle you choose. Use fresh detergent.
The selected cycle is not suitable for the soil level on the dishes.| Choose a
different cycle with a longer washing time.
The spray arms are blocked.| Make sure that the spray arms are not blocked and
are free to rotate.
Spots and filming on dishes| Water hardness is too high.| For extremely hard
water, install a water softener.
Dishes are loaded improperly.| Reload the dishwasher as shown in “Preparing
and loading
dishes” on Page 11.
Old or damp rinse aid power is used.| Use fresh, liquid rinse aid.
The rinse aid dispenser is empty or the setting is too low.| Fill the rinse
aid dispenser. Increase the rinse aid setting.
Etching| Using too much detergent.| Use less detergent if you have soft water.
The inlet water temperature exceeds 150°F.| Lower the inlet water temperature.
Detergent left in dispenser cup| Detergent may be too old.| Use fresh
detergent.
The spray arm is blocked.| When you load the dishes, make sure that the spray
arms are not blocked.
The detergent dispenser will not close| Improper operation of the detergent
cover.| Add detergent and rinse aid only as indicated in this manual. See
“Filling the Detergent Dispenser” on page 17 and “Filling the Rinse Aid
Dispenser” on page 18.
Water remains in the dishwasher.| The previous cycle has not finished or has
been interrupted.| Make sure that the current cycle is finished.
The dishwasher does not drain properly.| The drain is clogged.| Check the air
gap (if so equipped). Make sure that the disposer is empty (if so connected).
The drain hose is kinked.| Make sure that the drain hose is not kinked and is
properly connected.
Suds in the tub| Using improper detergent. or pod style cleaners.| Make sure
to use only automatic dishwasher detergent.
The dispenser is not designed for the use of pods. To use pods, throw them
into the bottom of the tub and it will release the detergent like normal.
The dishwasher leaks| Excessive suds caused by using improper detergent.| Make
sure to use only automatic dishwasher detergent.
The dishwasher is not level.| Level the dishwasher (refer to the Installation
Manual).
TROUBLESHOOTING
PROBLEM | POSSIBLE CAUSE | POSSIBLE SOLUTION |
---|---|---|
Detergent left in dispenser cup | Detergent may be too old. | Use fresh |
detergent.
The spray arm is blocked.| When you load the dishes, make sure that the spray
arms are not blocked.
The detergent dispenser will not close| Improper operation of the detergent
cover.| Add detergent and rinse aid only as indicated in this manual. See
“Filling the Detergent Dispenser” on page 17 and “Filling the Rinse Aid
Dispenser” on page 18.
Water remains in the dishwasher.| The previous cycle has not finished or has
been interrupted.| Make sure that the current cycle is finished.
The dishwasher does not drain properly.| The drain is clogged.| Check the air
gap (if so equipped). Make sure that the disposer is empty (if so connected).
The drain hose is kinked.| Make sure that the drain hose is not kinked and is
properly connected.
Suds in the tub| Using improper detergent. or pod style cleaners.| Make sure
to use only automatic dishwasher detergent.
The dispenser is not designed for the use of pods. To use pods, throw them
into the bottom of the tub and it will release the detergent like normal.
The dishwasher leaks| Excessive suds caused by using improper detergent.| Make
sure to use only automatic dishwasher detergent.
The dishwasher is not level.| Level the dishwasher (refer to the Installation
Manual).
There are black or gray marks on the dishes| Aluminum utensils have rubbed
against the dishes.| Make sure that the water inlet temperature is not less
than 120°F.
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The interior of the tub is stained| Coffee or tea stains.| Use a spot cleaner
to remove the stains.
Reddish stain.| Some tomato-based products may cause this. Use of the rinse
only cycle right after loading will help this.
Noises| Detergent cup opening/drain pump.| This is normal.
A hard object has entered the wash module. When the object is ground up the
noise will stop.| If the noise continues after the cycle is complete, call for
service.
The dishwasherwon’t fill (the dishwasher will beep)| Th e water valve is
turned off.| Turn on the water valve.
The door may not be closed completely.| Make sure that the door is closed and
latched.
WARRANTY
COVERAGE
ZLINE Kitchen and Bath dishwasher products will be warrantied for one year
from the original purchase date for the original purchaser of the product.
This warranty covers all parts and labor for necessary repairs if any part of
the product proves to be defective in materials or workmanship. The product
must be deemed serviceable via troubleshooting with the ZLINE Kitchen and Bath
service team. All service on ZLINE Kitchen and Bath dishwasher products under
the below warranty must be performed by ZLINE approved and certified service,
unless otherwise specified by ZLINE Kitchen and Bath. Service will be provided
during normal business hours.
TERMS
This warranty applies only to the original purchaser of the product installed
for normal residential use. This is defined as a single-family, residential
dwelling in a non-commercial setting. Commercial settings include but are not
limited to: schools, churches, hotels, restaurants, vacation rentals such as
Airbnb, day care centers, private clubs, fire stations, common areas in multi-
family dwellings, nursing homes, food service locations, and institutional
food service locations such as hospitals or correction facilities. This
warranty is non-transferable and will not be extended based on the date of
installation. The warranty applies only to products installed in the
continental United States and the District of Columbia.
Failure to secure certified warranty service per these terms will result in a
forfeiture of the remaining warranty. Out of pocket payments will not be
reimbursed unless prior approval is received from ZLINE Kitchen and Bath
and/or our service contract partner. Unapproved out of pocket payments for
service will not be reimbursed. All warranty procedures must be followed to
maintain warranty coverage. Warranty shall not apply and ZLINE Kitchen and
Bath is not responsible for damage resulting from negligence, improper
maintenance, misuse, abuse, alteration of or tampering with the appliance,
accident, natural disaster, improper electric supply, unauthorized service or
repair, improper installation, or installation not in accordance with the
instructions contained in the manual or the local government codes.
WARRANTY
WHAT IS NOT COVERED
- Installation or start-up damages or problems caused by improper installation or use.
- Damage related to unauthorized service or unauthorized parts.
- Installation in any commercial or non-residential application.
- Aesthetic damage, scratches, or natural wear caused by normal use.
- Second-hand, open box products, or products purchased from an unauthorized retailer.
NOTE: In the event that service is dispatched, and it is discovered that the reported issue is not covered under warranty based on the disclaimers above, the customer will be responsible for all service fees. Failure to pay these fees will result in the forfeiture of remaining warranty coverage.
The rating tag shows the model and serial number of your dishwasher. The product label and rating tag is located on the right-hand side of the inner door of the dishwasher. The tag is visible when the dishwasher door is open. Do not remove permanently affixed labels, warnings, or plates from the product. This will void the warranty.
SERVICE
For warranty service, please contact our Customer Service team at
1-614-777-5004 or visit
www.zlinekitchen.com/contact to utilize
our online Customer Experience Portal.
Need to purchase a part or accessory for your ZLINE product?
Visit www.zlineparts.com, ZLINE’s official parts
distribution partner.
www.zlinekitchen.com
1-614-777-5004
contact@zlinekitchen.com