INTEX 2500GPH Krystal Clear Filter Pump User Manual

June 10, 2024
INTEX

INTEX 2500GPH Krystal Clear Filter Pump User Manual

IMPORTANT SAFETY RULES
Please read, understand, and follow all instructions carefully before installing and using this product. Keep for future reference.

Krystal Clear™ Filter Pump
Certified Model Number 634T
220 – 240 V~, 50 Hz, 360 W
Hmax 5.0 m, Hmin 0.19 m, IPX4
Max. Water Temperature 35 °C

Don’t forget to try these other fine Intex products: pools, pool accessories, inflatable pools and in-home toys, airbeds and boats available at fine retailers or visit our website.

Due to a policy of continuous product improvement, Intex reserves the right to change specifications and appearance, which may result in updates to the instruction manual without notice.

©2022 Intex Marketing Ltd. – Intex Development Co. Ltd. – Intex Recreation Corp.
All rights reserved

Printed in China
Gedruckt in China.
®™ Trademarks used in some countries of the world under license from

Development Co. Ltd., Hong Kong &
Intex Recreation Corp., P.O. Box 1440, Long Beach, CA 90801 • Distributed in the European Union by

Intex Trading B.V.,
Ettenseweg 46, 4706 PB Roosendaal – The Netherlands • Distributed in the UK by Unitex Service (UK) Limited, 21
Holborn Viaduct, London EC1A 2DY, UK.
www.intexcorp.com

SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY RULES

Read, Understand and Follow All Instructions Carefully Before Installing and Using this Product.
READ AND FOLLOW ALL INSTRUCTIONS

WARNING

  • Always supervise children and those with disabilities.

  • Children must stay away from this product and electrical cord(s).

  • Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

  • This appliance can be used by children aged from 8 years and above and persons with
    reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

  • Assembly and disassembly by adults only.

  • Risk of electric shock. Connect this product only to a grounding type receptacle protected by a ground-fault circuit interrupter (GFCI) or residual current device (RCD). Contact a qualified electrician if you cannot verify that the receptacle is protected by a GFCI/RCD. Use a qualified electrician to install the GFCI/RCD, which has a maximum rate of 30mA. Do not use a portable residual current device (PRCD).

  • Always unplug this product from the electrical outlet before removing, cleaning, servicing or making any adjustment to the product.

  • The plug must be accessible after product is installed.

  • Do not bury the electrical cord. Locate the cord where it will not be damaged by lawn mowers, hedge trimmers and other equipment.

  • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

  • To reduce the risk of electric shock, do not use extension cords, timers, plug adaptors or
    converter plugs to connect unit to electric supply; provide a properly located outlet.

  • Do not attempt to plug in or unplug this product while standing in water or when your hands are wet.

  • Keep this product more than 2m away from the pool.

  • Keep this product more than 3.5m away from the pool (for France only).

  • Keep the plug of this product more than 3.5m away from the pool.

  • Position this product away from the pool, so as to prevent children from climbing on it and accessing the pool.

  • Do not operate this product when pool is occupied.

  • This product is for use with storable pools only. Do not use with permanently installed pools. A storable pool is constructed so that it may be readily disassembled for storage and reassembled to its original configuration.

  • The appliance is intended only for household use.

  • This product is intended to be used only for the purposes described in the manual!

FAILURE TO FOLLOW THESE WARNINGS MAY RESULT IN PROPERTY DAMAGE, ELECTRIC SHOCK, ENTANGLEMENT OR OTHER SERIOUS INJURY OR DEATH.

These product warnings, instructions and safety rules provided with the product represent some common risks of water recreation devices and do not cover all instances of risk and danger. Please use common sense and good judgement when enjoying any water activity.

PARTS REFERENCE

Before assembling your product, please take a few minutes to check the contents and become familiar with all the parts.

FIG 1 PARTS REFERENCE.JPG

NOTE: Drawings for illustration purpose only. Actual product may vary. Not to scale.

When ordering parts, be sure to quote the model number and part numbers.
No tools are required for the assembly.

Before assembling your product, please take a few minutes to check the contents and become familiar with all the parts.

FIG 4 PARTS REFERENCE.JPG

NOTE: Drawings for illustration purpose only. Actual product may vary. Not to scale.

FIG 5 PARTS REFERENCE.JPG

“ * “: These parts are not included if this pump was not purchased as part of a pool set. Contact our Authorized Service Centers to order these parts if needed. When ordering parts, be sure to quote the model number and part numbers.

POOL OUTLET – STRAINER & PLUNGER VALVE SETUP (OPTIONAL)

The strainer grid prevents large objects from jamming and/or damaging the filter pump. The plunger valve assembly prevents water from flowing into the filter pump while the filter cartridge is being placed or cleaned. If your pool has inflatable top ring, install the strainer, nozzle and plunger valve before inflating the pool liner top ring. The parts numbers here onward, refer to the parts depicted in the Parts List section of this manual. To install, do the following:

FIG 6 POOL OUTLET - STRAINER & PLUNGER VALVE SETUP.JPG

POOL INLET – NOZZLE & PLUNGER VALVE SETUP (OPTIONAL)

FIG 9 POOL INLET - NOZZLE & PLUNGER VALVE SETUP.JPG

FILTER PUMP HOSE CONNECTION SETUP

  1. Remove the Krystal Clear™ filter pump and hoses from the packaging.

  2. Place the filter pump in such a manner, that you can easily assemble the hose (8)
    connections to the plunger valve. Ensure the filter pump is accessible at all time for service and maintenance.
    Note: Some regional regulations may require the filter pump to be mounted on a stationary platform. There are two mounting holes located in the pump base for this reason. Consult your local authorities for filter pump mounting requirements.

  3. Grasp the two pump hoses (8) and connect the hose nuts to the filter pump.

  4. In a counter-clockwise motion unscrew the threaded filter housing collar (1) from the filter housing. Place it in a safe place.

  5. The Filter Pump is an airtight system. In a counter-clockwise motion turn both air release
    valves (2 & 7) 1 – 2 turns to open. DO NOT remove air release valves as water will expel
    with force if the motor is turned on and injury may occur.

  6. Grasp and remove the filter housing cover (4). Check to see if a cartridge is inside the
    housing. If yes, replace the cover, finger tighten the housing collar (1) back onto the filter
    housing.

  7. Gently finger tighten the sediment release valve located at the bottom of the housing to be sure that water does not leak out.

  8. When the pool is filled connect the hose from the bottom of the filter housing to the highest strainer assembly. You will find the hose connection at the bottom of the plunger valve assembly. Use the hose nut to attach the hose.

  9. Connect the second hose which is fixed to the middle of the motor housing to the remaining liner connection.

It is essential to change any damaged element or set of elements as soon as possible. Use only parts approved by the manufacturer.

WARNING
Position this product away from the pool, so as to prevent children from climbing on it and accessing the pool.

FIG 10.JPG

The installation instruction shall provide information on requirements specified for the electrical installation and shall include reference to national wiring rules.

FILTER PUMP INSTALLATION DISTANCE

(Generic layout of an electrical device relative to a swimming pool. Illustration not to scale)

According to the International Standard, IEC 60364-7-702, on electrical installation of swimming pools and other basins equipment, the following installation distances must be respected:

  • The filter pump must be positioned more than 2m away from the pool walls.
  • The power cord plug to the 220-240 volt electrical power source of the filter pump must be position more than 3.5 m away from the pool walls.

Check your local authorities to determine the appropriate standard and requirements for “electrical installation of swimming pools and basins equipment”. The following table is for reference only:

FIG 12.JPG

FILTER PUMP STATIONARY MOUNTING

Some countries, especially in the European community, require the filter pump to be secured to the ground or to a base in a permanent upright position. Check your local authorities to determine if there is a regulation in your area regarding above-the-ground swimming pool filter pumps. If yes, then the filter pump can be mounted to a platform using the two holes located in the base. See drawing below.

The filter pump can be mounted on a cement base or onto a wooden platform to prevent accidental falling over. Total assembly must exceed 18kg.

  1. The mounting holes are 6.4 mm in diameter and spaced 165 mm apart.
  2. Use two bolts and lock nuts with a maximum of 6.4 mm in diameter.

OPERATING INSTRUCTIONS

  1. Make sure the filter pump is switched off. The switch is located on the motor housing.
  2. Connect the power cord to a GFCI protected electrical outlet.

WARNING

Risk of electric shock. Connect this product only to a grounding type receptacle protected by a ground-fault circuit interrupter (GFCI) or residual current device (RCD). Contact a qualified electrician if you cannot verify that the receptacle is protected by a GFCI/RCD. Use a qualified electrician to install the GFCI/RCD, which has a maximum rate of 30mA. Do not use a portable residual current device (PRCD).

IMPORTANT

To prevent air lock, open the lower plunger valve (connected inlet hose) first and then the upper plunger valve (connected outlet hose). Open the air release valves, wait until water starts to flow out of the air release valves, close air release valves.

3. Turn both plunger valve handles fully counter-clockwise until they stop. This opens the
valve, allowing water to flow into the filter pump.
4. With water flowing into filter pump, the water pressure will allow the air trapped inside to
escape from the air release valves (2 & 7). When all the air has escaped water will flow out of the valves (2 & 7). When this occurs gently finger tighten the valves (2 & 7) in a clockwise direction.
5. To operate the filter pump on “TIMER” mode:
A. Plug the power cord into the electrical outlet and set the timer dial to the desired operating hours (see Fig. 10). See the “Operating Time Table” for the required operating hours related to each pool size.
B. The filter pump is now filtering the water and will stop after the operating hours are completed. The built-in timer will now operate for the number of hours selected at the same time each day.
C. Operating hours can be re-adjusted if necessary. Follow step A – B.

To operate the filter pump manually (without the “TIMER” mode):

FIG 14 To operate the filter pump manually.JPG

6. Never put pool chemicals directly into the filter pump. This may damage the pump and void the warranty.

OPERATING TIME TABLE

This table shows the required operating time for average use of the filter pump with AGP’s.
The filter pump running time should be 1 hour longer than the required operating time of the
Saltwater System.

FIG 15 OPERATING TIME TABLE.JPG

CLEANING OR REPLACING FILTER CARTRIDGE

It is recommended that the filter cartridge be replaced at least every 2 weeks or as needed. Regularly monitor the filter clogging level.

The filter pump is equipped with a filter gauge, which indicates when to clean or replace the filter cartridge:

  • Green zone: the filter cartridge is clean, no need to clean or replace.
  • Yellow zone: the filter cartridge is dirty; it needs to be cleaned.
  • Red zone: the filter cartridge is excessively dirty; it shall be cleaned or replaced.

FIG 17 Filter gauge.JPG

NOTE: To ensure a correct filter gauge reading, remove any accessories (skimmer, lights, sprayer, auto cleaner, etc) from the filtration system inlet and outlet line. See “Troubleshooting Guide” section for details. When the pump is not running (stand by mode) or OFF, the filter gauge indicator is in the green zone. You must activate the filter pump to see the last filter gauge indicator status.

The following steps provide instructions on how to clean or replace the filter cartridge.

  1. Make sure the filter pump is turned off, then disconnect the power cord from the electrical outlet.

  2. Turn both plunger valve handles fully clockwise until they stop. This closes the valve,
    prevents the water from flowing out of the pool.

  3. Gently turn the top air release valve once or twice in a counter-clockwise direction. The
    housing cover can now be easily removed.

  4. In a counter-clockwise direction remove the filter housing collar (1). Place it in a safe
    location.

  5. Remove the housing cover (4).

  6. Remove the used filter cartridge and use a strong pressure garden hose to rinse it clean.
    Replace with a new filter cartridge when it is discolored, deformed, has small holes and tears or as needed.

  7. Examine the inside of the filter housing.

  8. If dirt or sediment is located on the bottom of the housing then:
    A. In a counter-clockwise motion gently unscrew and remove the sediment valve (9)
    located at the bottom of the housing. Place it in a safe place.
    B. With a bucket of water or a garden hose pour water into the housing flushing out the
    sediment.
    C. Screw back the sediment valve (9) in a gentle clockwise motion. Do not over-tighten.

  9. Place a clean or new cartridge filter in the housing. Only use the original Intex cartridge for replacement. See “Parts Reference” section for detail.

  10. Return the housing cover (4) to its position and in a clockwise direction rescrew the housing collar (1) onto the filter housing.

  11. Turn both plunger valve handles fully counter-clockwise until they stop. This opens the
    valve, allowing water to flow into the filter pump.

  12. When the trapped air has escaped through the air release valves gently retighten the valves (2 & 7) in a clockwise direction.

  13. Reconnect the power cord.

  14. Turn on the pump.

  15. Check the inlet and outlet openings regularly to ensure they are not obstructed thus
    preventing a good filtration.

  16. The disposal of any used filter media should be in accordance with applicable local
    regulation and legislation.

POOL CARE AND CHEMICALS

  • All pools require care to keep the water clear and hygienically clean. With proper chemical control, your filter will help attain this objective. Consult your pool supply dealer for instructions regarding the proper use of chlorine, algaecide and other chemical agents required for sparkling clear water.

  • Keep pool chemicals away from children.

  • Do not replenish chemicals in pool while pool is occupied. Skin or eye irritations could
    occur.

  • Daily pH checking and chemical treatment of the water is very important and can not be
    overemphasized. Chlorine, algaecide and maintenance of proper pH levels are required
    when filling the pool as well as during the season. Consult your local swimming pool supply store for instructions.

  • The season’s first filling of the pool may have brackish water requiring extra water
    additives and extra filter changes. Do not allow swimming in pool until the pH level is
    balanced. Consult your local swimming pool supply store for instructions.

  • Keep spare filter cartridges on hand. Replace cartridges every two weeks.

  • Chlorinated water may damage lawns, gardens or shrubbery as children play in the pool
    and splash water outside the pool. Lawn areas underneath the pool liner will be destroyed. Note that some types of grass may grow through the liner.

  • Filter run time depends on pool size, weather and usage level. Experiment with various run times so as to produce clean clear water.

  • European standard EN16713-3 lists some additional pool water quality and water treatment information that can be found at www.intexcorp.com/support.

CAUTION
Concentrated chlorine solutions may damage the pool liner. Always follow the chemical manufacturer’s directions, and the health and hazard warnings.

LONG TERM STORAGE & WINTERIZATION

  1. Before emptying your pool for long term storage, or relocation, be sure the water is directed towards an acceptable drain water receptacle away from the house. Check local regulations for specific directions regarding disposal of swimming pool water.

  2. Disconnect power cord from electrical outlet.

  3. Now, drain the pool.

  4. When the pool is empty, disconnect all hoses from pump and plunger valves and remove
    the strainers from the pool wall.

  5. Drain all water from the filter pump.

  6. Leave filter pump pieces & hoses outside to thoroughly air dry.

  7. Remove both plunger valves from the connectors (14 & 19). Be careful not to lose the step rubber washer (22).

  8. Coat the following O-rings and washers with petroleum jelly for long term storage:
    • Air release valve & sediment O-rings (3 & 11).
    • Filter housing cover O-ring (5).
    • Pump hose O-rings (21).
    • Strainer valve assembly step washers (22).
    • Flat strainer rubber washers (13).

  9. Discard the used filter cartridge. Put aside 1 or 2 new cartridges for next season’s use.

  10. It is best to place all dry pieces in the original packaging for storage or place them in an
    airtight plastic bag.

  11. Store the unit and accessories in a dry place. The storage’s temperature should be controlled, between 32 degrees Fahrenheit (0 degrees Celsius) and 104 degrees Fahrenheit (40 degrees Celsius) storage location.

TROUBLESHOOTING GUIDE

FIG 18 TROUBLESHOOTING GUIDE.JPG

FIG 19 TROUBLESHOOTING GUIDE.JPG

FIG 20 TROUBLESHOOTING GUIDE.JPG

COMMON POOL PROBLEMS

FIG 21 COMMON POOL PROBLEMS.JPG

IMPORTANT
If you continue to experience difficulty, please contact our Consumer Service Department
for assistance. See separate “Authorized Service Centers” sheet.

GENERAL AQUATIC SAFETY

Water recreation is both fun and therapeutic. However, it involves inherent risks of injury and death.

To reduce your risk of injury, read and follow all product, package and package insert warnings and instructions. Remember, however, that product warnings, instructions and safety guidelines cover some common risks of water recreation, but do not cover all risks and or dangers.

For additional safeguards, also familiarize yourself with the following general guidelines as well as guidelines provided by nationally recognized Safety Organizations:

  • Demand constant supervision. A competent adult should be appointed as a “lifeguard” or water watcher, especially when children are in and around the pool.
  • Learn to swim.
  • Take the time to learn CPR and first aid.
  • Instruct anyone who is supervising pool users about potential pool hazards and about the use of protective devices such as locked doors, barriers, etc.
  • Instruct all pool users, including children what to do in case of an emergency.
  • Always use common sense and good judgement when enjoying any water activity.
  • Supervise, supervise, supervise.

LIMITED WARRANTY

Your Krystal Clear™ Filter Pump has been manufactured using the highest quality materials and workmanship. All Intex products have been inspected and found free of defects prior to leaving the factory. This limited warranty applies only to the Krystal Clear™ Filter Pump and accessories listed below.

This limited warranty is in addition to, and not a substitute for, your legal rights and remedies. To the extent that this warranty is inconsistent with any of your legal rights, they take priority. For example, consumer laws across the European Union provide statutory warranty rights in addition to the coverage you receive from this limited warranty: for information on EU-wide consumer laws, please visit the European Consumer Center website at http://ec.europa.eu/consumers/ecc/contact_en/htm.

The provisions of this limited warranty apply only to the original purchaser and are not
transferable. This limited warranty is valid for the period noted below from the date of the initial retail purchase. Keep your original sales receipt with this document, as proof of purchase will be required and must accompany warranty claims or the Limited Warranty is invalid.
Krystal Clear™ Filter Pump Warranty – 2 Years
Hoses, Plunger Valves & Fittings Warranty – 180 days

If you find a manufacturing defect in the Krystal Clear™ Filter Pump during the warranty periods noted above, please contact the appropriate Intex Service Center listed in the separate “Authorized Service Centers” sheet. If the item is returned as directed by the Intex Service Center, the Service Center will inspect the item and determine the validity of the claim. If the item is covered by the provisions of the warranty, the item will be repaired or replaced, with the same or comparable item (at Intex’s choice) at no charge to you.

Other than this warranty, and other legal rights in your country, no further warranties are implied. To the extent possibly in your country, in no event shall Intex be liable to you or any third party for direct or consequential damages arising out of the use of your Krystal Clear™ Filter Pump, or Intex or its agents’ and employees’ actions (including the manufacture of the product). If your country does not allow the exclusion or limitation of incidental or consequential damages, this limitation or exclusion does not apply to you.

You should note that this limited warranty does not apply in the following circumstances:

  • If the Krystal Clear™ Filter Pump is subject to negligence, abnormal use or application,
    accident, improper operation, improper voltage or current contrary to operating instructions, improper maintenance or storage;

  • If the Krystal Clear™ Filter Pump is subject to damage by circumstances beyond Intex’s
    control, including but not limited to, ordinary wear and tear and damage caused by exposure to fire, flood, freezing, rain, or other external environmental forces;

  • To parts and components not sold by Intex; and/or

  • To unauthorized alterations, repairs or disassembly to the Krystal Clear™ Filter Pump by
    anyone other than Intex Service Center personnel.

The costs associated with the loss of pool water, chemicals or water damage are not covered by this warranty. Injury or damage to any property or person is not covered by this warranty.

Read the owner’s manual carefully and follow all instructions regarding proper operation and
maintenance of your Krystal Clear™ Filter Pump. Always inspect your product prior to use.
This limited warranty will be void if use instructions are not followed.

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