DELL AC511M Stereo SoundBar User’s Guide

June 10, 2024
Dell

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DELL AC511M Stereo SoundBar

DELL-AC511M-Stereo-Sound-Bar-product

Notes, cautions, and warnings

  • NOTE: A NOTE indicates important information that helps you make better use of your computer.
  • CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
  • WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

What’s in the box

NOTE: The documents that are shipped with the sound bar may vary based on your region.

DELL-AC511M-Stereo-Sound-Bar-fig-1

  1. Bracket
  2. Thick rubber cushion
  3. Documents
  4. Soundbar

Features

DELL-AC511M-Stereo-Sound-Bar-fig-2

  1. USB cable
  2. Aux-in port
  3. Headphone port
  4. Left T-Hook
  5. Right T-Hook
  6. Power LED
  7. Volume knob
  8. Bracket
  9. Thick rubber cushion

Setting up your sound bar

Installing the sound bar to your Dell monitor

Without bracket

  1. Align the tabs on the sound bar to the slots on the monitor base.
  2. Slide the sound bar to the right to secure the soundbar onto the monitor base.

DELL-AC511M-Stereo-Sound-Bar-fig-3

With bracket

DELL-AC511M-Stereo-Sound-Bar-fig-4

  1. Pull the bracket’s clamp.
    NOTE: Use the thick rubber cushion between the bracket and the non-swivel base monitor stand.

  2. Secure the bracket to the monitor stand.

  3. Push the bracket down to align it with the stand base.

  4. Align the tabs on the sound bar with the slots on the bracket. Slide the sound bar to the right to secure the soundbar to the bracket.

Turning on your sound bar

NOTE: If the sound bar is not detected, connect the uplink cable that came with your Dell monitor. Connect one end of the uplink cable to the USB port on the Dell monitor and the other end to the USB port on your Dell computer.

Connect the USB cable of the sound bar to the USB port of the Dell monitor.

The sound bar turns on automatically when the computer is turned on. The light on the right side of the sound bar turns solid white.

DELL-AC511M-Stereo-Sound-Bar-fig-7

Connecting your sound bar

Use the audio-in or aux-in jack to connect your audio devices such as a tablet or smartphone to your Dell sound bar.

Audio-in port

You can play audio using the audio-in cable that came with your sound bar.

  1. Connect the audio-in cable to the aux-in port on the left side of the soundbar.
  2. Connect the other end of the audio-in cable to your audio device.
  3. Play music and adjust the volume as desired.

NOTE: When audio in is the default playback device, the light on the microphone button turns solid red. The sound bar microphone cannot be used in this playback mode.

Headphone jack

  1. Connect the headphone to the headphone jack on the soundbar.
  2. Play music and adjust the volume as desired.
  3. Press the Default playback button on the left side of the sound bar to toggle between the speaker and headphones.

NOTE: The Default playback button is disabled when the headphone is not connected to the soundbar.

DELL-AC511M-Stereo-Sound-Bar-fig-9

Adjusting the volume

You can directly control the volume of a computer using the volume knob on the soundbar.

DELL-AC511M-Stereo-Sound-Bar-fig-10

Troubleshooting


Problems

| ****

Possible causes

| ****

Possible solutions

---|---|---
Soundbar not functioning properly.| Soundbar was not detected or synchronized.| ·       If required for your Dell monitor, connect one end of the uplink cable to the USB port on the Dell monitor and to the USB port on your Dell computer.

·       Once the USB cable is plugged into the USB power source, observe if the white LED on the right of the sound bar lights up.

·       If the LED is not lit, check if the USB is properly inserted into the USB port.

·       If the LED is lit and the sound bar does not function, remove or unplug the sound bar from the system and restart the computer.

·       Plug in the sound bar again and check if the LED lights up.

·       If the sound bar still fails to connect, check if the sound bar is present in Device Manager.

·       Swap the USB soundbar for another USB port.

·       If the other USB port works, the first USB port may be faulty.

·       If the other USB port does not work, follow the steps below.

·       Swap with a known-good USB Speaker or device (e.g. keyboard) or connect the sound bar to another system.

·       If there is no other mouse or system available to test with,

 |  | use a known good USB keyboard (or any other USB device) to see if it works on the same USB port.

·       If the known good USB device is not working on the same port, or the original sound bar works properly on another system, the former system’s USB I/O may be defective.

·       If a known good USB device works, or the sound bar does not work properly on another system, replace the sound bar with a good one.

---|---|---


No Sound

| ****

Soundbar has power – the power LED indicator is on.

| ****

·       If playing through USB streaming, ensure that a music file is playing from the platform and the volume level is not 0%.

·       If playing through external music devices such as an MP3 player, iPod/iPad/iPhone, or any other Android phone, ensure that the aux-in cable is properly connected.

·       Ensure that the external music device volume is not 0%.

·       If playing through USB streaming, set all Windows volume controls to their maximum.

·       Play some audio content on the computer (for example, an audio CD or MP3 player).

·       Turn the volume to a higher level by rotating the soundbar volume knob clockwise.

·       Clean or re-seat all cables again.

·       Test the sound bar with a

 |  | different music sources (for example, a portable CD player or an MP3 player).

·       Go to the control panel of the computer and click on Sound.

·       Try different ports.

·       Re-install the onboard drivers or the sound card drivers. Restart the computer.

·       Try with a speaker that is known to be good.

---|---|---


No sound

| ****

No sound from the USB audio source.

| ****

·       Check if a 3.5 mm aux-in cable is inserted in the sound bar aux-in jack.

·       Remove the 3.5 mm aux-in cable from the aux-in jack.

Distorted Sound| The computer’s sound card is used as the audio source.| · Clear any obstructions between the sound bar and the user.

·       Confirm that the audio line-in plug is completely inserted into the jack of the sound card.

·       Set all volume controls to their midpoints.

·       Decrease the volume of the audio application.

·       Turn the volume level to the lower setting by rotating the sound bar knob counter-clockwise.

·       Clean and re-seat all cables again.

·       Troubleshoot the computer’s sound card.

·       Test the sound bar using another audio source (for example, a portable CD player

or an MP3 player).

    ·       Ensure no loose objects are touching the soundbar.
Distorted Sound Another audio source is used. ·       Clear any obstructions

between the sound bar and the user.

·       Confirm that the USB cable or audio line-in plug is completely inserted into the jack of the audio source.

·       Decrease the volume of the audio source.

·       Turn the volume level to a lower setting by rotating the sound bar knob counter-clockwise.

·       Clean and re-seat the cables again.

·       Turn off the sound processing of the audio source.

·       Ensure that the sound bar is attached to the monitor.

·       Ensure no loose objects are touching the soundbar.

Unbalanced sound output| Sound is coming from only one side of the soundbar| · Clear any obstructions between the sound bar and the user.

·       Confirm that the audio line-in plug is completely inserted into the jack of the sound bar or audio source.

·       Set all Windows audio balance controls (L-R) to their midpoints.

·       Clean and re-seat all cables again.

·       Troubleshoot the computer’s sound card.

·       Test the sound bar using another audio source (for

    example, a portable CD player or an MP3 player).
Low volume Volume is too low. ·       Clear any obstructions between the

sound bar and the user.

·       Turn the volume to a higher level by rotating the knob clockwise.

·       Set all Windows volume controls to their maximum.

·       Increase the volume of the audio application.

·       Test the sound bar using another audio source (for example, a portable CD player or an MP3 player).

Buzzing noise| Noise from the soundbar| ·       Is the sound bar properly attached to the Monitor and has no obstruction?

·       Ensure that the sound bar is attached to the monitor and no loose objects are hanging or touching the soundbar.

·       Try reducing the volume to a low level by rotating the knob counterclockwise.

·       Ensure the wires do not interfere with the soundbar.

Aux-in no sound| No sound using the aux-in function.| ·       Is the aux-in cable plugged in?

·       Ensure that the aux-in cable is properly plugged into the sound bar’s aux-in jack and on the aux-out jack of the audio device.

·       Try using a different or known good aux-in cable.

 |  | ·       Is the external audio device turned on or is playing music?

·       Check if the audio device is turned on or is playing music.

·       Ensure that the audio device volume is not set to 0% volume level.

·       Try replacing the audio device with a known good audio device.

---|---|---
Aux-in distortion| Is the aux-in cable properly plugged in?| ·       Clear any obstructions between the sound bar and the user.

·       Confirm that the audio line-in plug is completely inserted into the jack of the audio source.

·       Decrease the volume of the audio source.

·       Turn the volume level to a lower setting by rotating the sound bar knob counter-clockwise.

·       Clean and re-seat cables again.

·       Turn the bass or wave setting lower.

·       Turn the “Wow Surround” setting lower.

·       Ensure the sound bar is properly attached to the monitor.

·       Ensure no loose objects are touching the soundbar.

The headphone jack is connected, but no sound is heard.| USB streaming or external audio source is not playing music and the volume is 0%.| · Check if the platform music player or external audio source is playing music.

·       Check if the audio source and the sound bar volume are not set to 0%.

The headphone jack is connected.| Audio distortion.| ·      Check if the headphone plug is properly inserted into the sound bar headphone jack.

·      Check if the headphone plug is not showing intermittent connection.

·      Check if the music file is not distorted when playing without the headphone or connected to a known good headphones.

---|---|---
The cable is not long enough and the extension cable cannot connect to the speaker USB cable.| USB extension cable| ·      Check if the 300 mm sound bar cable length is not enough to connect the sound bar to the USB port, use the USB extension cable to connect the sound bar to the USB port.

·      Check if the USB cable is not damaged.

Soundbar cannot mount onto the monitor.| T-Hook| ·       Check if the T-Hook is missing.

·      Check if the T-Hook is not damaged or broken.

·      Check if the Monitor/LCD sound bar slot is open and that no Mylar covers obstruct the slots.

Missing items| Packaging check| ·      Open the box and check if the USB extension is present inside the package.

·       Check if all items as shown in “Contents of the box” are present inside the package.

Specifications


General

|
---|---
Model number| AC511/AC511M
Connection type| USB
Supported operating systems| ·     Microsoft Windows 8
 | ·     Microsoft Windows 7
 | ·     Microsoft Windows 10
Electrical|
Operating voltage| 5 V
Audio input| USB Digital Audio input
 | Analog Audio Aux-in (3.5 mm jack)
Output power| 2 x 1.25 W at ≤10% THD


Physical Characteristics

|
Sound bar dimensions:|
Width| 406.00 mm (15.98 in)
Height| 39.00 mm (1.54 in) (including T-Hook)
Depth| 49.00 mm (1.93 in)
Weight| 454 g (1.0 lb)
Bracket dimensions:|
Width| 230.11 mm (9.06 in)
Height| 56.08 mm (2.21 in)
Depth| 63.57 mm (2.50 in)
Weight| 74 g (0.16 lb)

Statutory information

Warranty

Limited warranty and return policies

Dell-branded products carry a 1-year limited hardware warranty.

For U.S. customers: This purchase and your use of this product are subject to Dell’s end-user agreement, which you can find at www.dell.com/terms. This document contains a binding arbitration clause.

For European, Middle Eastern, and African customers:

Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer), and Dell’s end user contract terms. Dell may also provide an additional hardware warranty—full details of the Dell end user contract and warranty terms can be found by going to www.dell.com, selecting your country from the list at the bottom of the “ home ” page, and then clicking the “ terms and conditions ” link for the end user terms or the “ support ” link for the warranty terms.

For non-U.S. customers:

Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer, and Dell’s warranty terms. Dell may also provide an additional hardware warranty—full details of Dell’s warranty terms can be found by going to www.dell.com, selecting your country from the list at the bottom of the “ home ” page, and then clicking the “ terms and conditions ” link or the “ support ” link for the warranty terms.

FAQ’s

What is the AC511 frequency M’s response?

Deep bass and exceptional sound clarity are provided by the 5W RMS front- firing speakers’ wide frequency response range of 90Hz to 20kHz.

Can a soundbar be connected to a Dell monitor?

An audio attachment called a soundbar can be fixed to a compatible Dell monitor.

Are microphones available for Dell soundbars?

The soundbar’s twin mic array and echo cancellation technology will reduce background noise while you’re on a call. You can manage your calls with ease thanks to the front-facing call controls and LED indicators.

What distinguishes the AC511 from the AC511M?

The AC511 soundbar comes in two different versions: Some Dell monitors’ bottoms accept the Dell AC511 soundbar for mounting. With the help of a bracket that is included, the Dell AC511M soundbar may be mounted to some Dell monitors’ stands.

What about speakers on soundbars?

A long, rectangular-shaped loudspeaker is known as a soundbar. They are substantially broader than typical speakers and are made to match the length of a television. A single soundbar often features a subwoofer either built-in or as an external component in addition to several speakers.

Are soundbars audio devices?

A sound bar is essentially a compact speaker system that offers surround sound and attaches to the bottom of your TV. Sound bars are a straightforward and space-saving alternative to typical surround sound systems, which include many speakers and wires to deliver next-level audio in your living room.

Why won’t my Dell soundbar function?

Restart your computer and disconnect the soundbar. Check to see if the soundbar works again after reconnecting it. Check to see if the soundbar is shown under audio devices when you launch Device Manager on your computer. Connecting another USB device to the Dell monitor’s USB port will allow you to test it.

What distinguishes Soundbase and Soundbar from one another?

Style, sound, and positioning all differ between soundbars and sound bases. Long and thin, usually fixed, sound bars have both an external subwoofer and a few inside speakers. Soundbases have more internal speakers and are smaller, lying underneath the TV.

What is a soundbar’s advantage?

Your home entertainment system gets a boost from soundbars, whose room-filling sound elevates your audio to a higher level. Soundbars may be arranged with your Samsung TV in a variety of ways thanks to their adaptability.

If so, do they have stereos?

Several speakers are housed in a single cabinet in a soundbar, which aids in producing stereo or surround-sound effects. A soundbar normally comes with a separate subwoofer or can be used in addition to one.

What makes soundbars useful?

A soundbar is a fantastic alternative if you want to enhance the surround sound on your TV or the sound quality of your TV. In comparison to the built- in speakers on your TV, soundbars are relatively inexpensive, simple to set up, and can offer a big improvement.

Will a soundbar enhance the sound?

Compared to a TV’s built-in speakers, most soundbars will significantly improve audio quality, including dialogue.

I have a Dell AC511M; how do I connect it?

Connect the uplink cable’s USB-A connector on one end to the USB ports on your Dell computer and display. Check to see if the white LED on the soundbar’s right turns on using a USB power supply. correctly positioned within the USB port. restart the computer after removing or unplugging the soundbar from the system.

What issues do soundbars frequently have?

The majority of soundbar problems are the consequence of a bad physical setup, an erroneous device setting, and a weak connection. Although some remedies could take some time to debug, the majority are pretty straightforward.

What feature of a soundbar is most crucial?

The majority of sound bars are Wi-Fi and/or Bluetooth-enabled, making your sound bar a stereo as well as you can stream music from any computer, phone, or tablet. Moreover, look for HDMI switching, which enables switching audio sources without rerouting HDMI wires.

Download this PDF Link:DELL AC511M Stereo SoundBar User’s Guide

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