ZLINE Top Control Classic Dishwasher User Manual

: June 10, 2024
: Zline

Table of Contents

ZLINE Top Control Classic Dishwasher
Product Information
Product Usage Instructions
IMPORTANT SAFETY INSTRUCTIONS
OPERATION
MAINTENANCE AND CLEANING
TROUBLESHOOTING
WARRANTY
References
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ZLINE Top Control Classic Dishwasher

ZLINE-Top-Control-Classic-Dishwasher-PRODUCT

Product Information

The Classic Dishwasher from ZLINE Kitchen and Bath is designed to provide attainable luxury for the heart of your home. With unparalleled quality and unique designs, this dishwasher brings professional features into everyone’s homes. It comes with endless selections of features and finishes to make your dream kitchen a reality. The dishwasher has a capacity of up to 8 place settings and measures 17 5/8 x 22 3/8 x 32 1/2 inches (W x D x H).

Product Usage Instructions

Before using the ZLINE Classic Dishwasher, it is essential to read and understand the user manual. The manual contains important safety instructions that must be followed while installing, maintaining and operating the dishwasher. Keep the manual in a safe place for future reference.

When installing the dishwasher, ensure that the machine is correctly grounded to avoid electric shock. Do not install the dishwasher near electrical components or open flames. Before installation or service, disconnect the power supply to the work area by unplugging the unit, tripping the circuit breaker, or removing the fuse.

Do not use the dishwasher until it is correctly installed. Do not push down on the door when it is open or place excessive weight on the open door. The dishwasher is not suitable for outdoor use.

When operating the dishwasher, ensure that you load it according to the manufacturer’s instructions. The dishwasher can accommodate up to 8 place settings. Use only dishwasher detergent for best results. Do not use hand soap or laundry detergent as they may cause excessive sudsing and damage the dishwasher.

When cleaning the dishwasher, ensure that you follow the manufacturer’s instructions. Clean the filters regularly to prevent clogging and ensure efficient operation of the dishwasher. Do not use abrasive cleaners or scouring pads as they may scratch the surface of the dishwasher.

If you experience any problems with the dishwasher, refer to the troubleshooting section of the user manual. Do not attempt to repair the dishwasher yourself as this may result in injury or damage to the dishwasher. Contact the manufacturer or a qualified service technician for assistance.

By following these instructions, you can ensure safe and efficient operation of your ZLINE Classic Dishwasher.

ZLINE Kitchen and Bath provides Attainable Luxury, where the kitchen and bath of your dreams is never out of reach. Through our unique designs and unparalleled quality, we’re dedicated to providing you an elevated experience in the heart of your home. With an endless selection of features and finishes, our inspiration is your reality.

ZLINE is fueled by a passion for innovation; A relentless pursuit of bringing the highest end luxury designs and professional features into everyone’s homes. Because we continually strive to improve our products, we may change specifications and designs without prior notice.

WARNING: This product can expose you to chemicals including nickel, which is known to the State of California to cause cancer. For more information, go to www.P65Warnings.ca.gov.

IMPORTANT SAFETY INSTRUCTIONS

Throughout this manual, you’ll see Warning and Caution notes. These warnings, cautions, and important safety instructions do not cover all possible conditions and situations that may occur. It’s your responsibility to use common sense, caution, and care when installing, maintaining, and operating the dishwasher. ZLINE is not liable for damages resulting from improper use or installation.
NOTE: These warning signs are here to prevent injury to you and others. Please follow them explicitly. After reading this manual, keep it in a safe place for future reference.

IMPORTANT SAFETY INSTRUCTIONS

Hazards or unsafe practices that may result in severe personal injury or death.
Hazards or unsafe practices that may result in personal injury or property damage.
To reduce risk of fire, explosion, electric shock, or personal injury when using the dishwasher, follow these basic safety precautions.
Make sure the machine is grounded to prevent electric shock.
Installation and repair should be performed by a qualified installer, such as an insured licensed plumber or contractor. Installation performed by non-professionals could be dangerous and result in improper installation and property damage, which may void the warranty.
Install and store the dishwasher inside, away from exposure to weather

CAUTION Do not install the dishwasher near electrical components. Keep the dishwasher away from open flames.

PROPER INSTALLATION

Please have a professional install your dishwasher properly by following the instructions included in the installation manual provided with this appliance.
Do not install the dishwasher on a carpet, as this is a fire hazard.
Do not install the dishwasher in a location where the water may freeze (where the temperature falls below 32°F). Frozen water in the hoses or pipes may damage the dishwasher.
The water supply inlet temperature should be between 120°F and 149°F.
Dispose of all packing materials for this appliance properly.
The dishwasher must be properly grounded or it can result in a risk of electric shock. A permanent electrical connection is allowed.
Do not operate the appliance if it’s damaged, malfunctioning, partially disassembled, or has missing or broken parts. If the unit arrives damaged, contact ZLINE at 1-614-777-5004 for help.

BASIC PRECAUTIONS BEFORE USE

Read all instructions and precautions in both this user manual and the provided installation manual before using the dishwasher.
Please note this user manual does not cover every possible condition and situation that may occur. A qualified technician or plumber must install the product.
Use the dishwasher only for the intended functions described in this manual.
When loading dishes and other items to be washed:
- Load sharp items and knives so they do not damage the door seal and tub.
- Load sharp items and knives with the handles up to reduce the risk of injury.
Do not wash plastic food storage receptacles (e.g. Tupperware) or other items unless they are marked dishwasher-safe. If they are not marked, check with the manufacturer for recommendations, as items that are not dishwasher-safe may melt and create a potential fire hazard.
If the dishwasher drains into a food/garbage disposal, make sure the disposal is completely empty before running the dishwasher.
Do not tamper with the control panel on the dishwasher.
Do not operate your dishwasher unless all enclosure panels are in the proper place.
Do not touch the heating element during or immediately after any washing, sanitizing, or drying cycle to reduce the risk of injury.
To reduce the risk of injury, do not allow children to play in or on a dishwasher. Keep young children and pets away from the dishwasher when it is operating. Do not let children abuse, sit, or stand on the door or racks of the dishwasher.
Do not use the dishwasher if it has a damaged power line or plug. Do not plug the dishwasher into a damaged outlet. Failure to observe these instructions may result in electrical shock or death.
Use only detergents or rinse agents recommended for use in a dishwasher. Keep them out of the reach of children and away from pets.
Some dishwasher detergents are strongly alkaline. They can be extremely dangerous if swallowed. Avoid contact with the skin and eyes and keep children away from the dishwasher when the door is open.
Under certain rare conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. If the hot water system has not been used for such a period, before using the dishwasher, turn on all hot water faucets and let water flow from each for several minutes. This will release any accumulated hydrogen gas. Hydrogen gas is flammable. Do not smoke or use an open flame during this time to reduce risk of fire, injury, or death.
Do not store or use combustible materials, gasoline, or other flammable vapors and liquids in the vicinity of this or any other appliance.
Remove the door to the washing compartment when removing an old dishwasher from service or discarding it.
This dishwasher is intended for residential use only and should not be used in commercial establishments. This appliance is not applicable for outdoor usage. The manufacturer disclaims responsibility for damage or injury caused by improper use of this appliance.

WARNING

For your safety, please follow the information in this manual to minimize the risk of fire, explosion, electric shock, and to help prevent property damage or personal injury.

OPERATION

ELECTRIC SHOCK HAZARD

As with all equipment using electricity, water, and moving parts, potential hazards exist. To safely operate this appliance, become familiar with its operation and exercise care when using it.
The dishwasher must be properly grounded by a professional technician. Never connect it to an ungrounded outlet. Follow the instructions included in the installation manual for this appliance.
Do not use an extension cord for this appliance.
To reduce the risk of electric shock, fire, or injury to persons, the installer must ensure that dishwasher is completely enclosed at the time of installation.
Only connect the dishwasher to the power supply when all installation and plumbing work is complete. Before installation or service, disconnect the power supply to the work area by unplugging the unit, “tripping” the circuit breaker, or removing the fuse.

WARNING

Do not use the dishwasher until it is correctly installed. Do not push down on the door when it is open. Do not place excessive weight on the open door.

WATER CONNECTION SAFETY

Make sure the professional installing your dishwasher uses a new water supply line. Old lines are susceptible to breakage because they become hardened and may cause property damage due to a water leakage.
The dishwasher must be connected to a hot water supply with a temperature between 120°F and 149°F. This temperature range provides the best washing result and shortest cycle time. Temperature should not exceed 149°F to prevent damage to dishes.
Ensure that the water supplied to the dishwasher does not freeze. Frozen water can damage the hoses, valves, pump, or other components.
Ensure that there are no visible water leaks during and after the first use of the appliance.
To avoid risk of injury, always use caution when opening the door during or following a wash cycle, as hot water or steam may escape.

NOTE: Specifications are subject to change without any notice for quality improvement purposes. The actual appearance of the dishwasher may differ from the illustrations in this manual.

SPECIFICATIONS FOR MODEL DW7714-18

Capacity| Up to 8 place settings
Dimensions (W x D x H)| 17 5/8” x 22 3/8” x 32 1/2”
Power Supply| 120 VAC, 60 HZ
Rated Power Usage| Wash motor: 100W
Heater: 700W
Water Feed Pressure| 20 PSI -145 PSI
Inlet Water Temp| 120°F – 149°F
SPECIFICATIONS FOR MODEL DW7713-24

ZLINE’s exclusive integrated EcoWash technology and EnergySave functionality determine the most environmentally conscious cycle based on the load size and soil level. Each cycle reduces water consumption by up to 30% while delivering optimal cleaning results.

SPECIFICATIONS FOR MODEL DW7714-18

ZLINE-Top-Control-Classic-Dishwasher-FIG 2

Lock
Upper Basket
Upper Spray Arm
Cutlery Basket
Lower Basket
Lower Spray Arm
Detergent Dispenser
Cup Shelf
Heating Element
Rinse Aid Dispenser

SPECIFICATIONS FOR MODEL DW7713-24

ZLINE-Top-Control-Classic-Dishwasher-FIG 3

Lock
Upper Basket
Upper Spray Arm
Cutlery Basket
Lower Basket
Detergent Dispenser
Cup Shelf
Heating Element
Rinse Aid Dispenser

FILTER SYSTEM
Your dishwasher has a multiple filter system. In the system, there are three mesh filters.

It can separate soiled water and clean water in different chambers.
The system helps your dishwasher get better performance with less water and less energy. See page 19 for how to clean the filters.

SMART WASH SYSTEM

Your dishwasher has a smart wash system. When a partial load of lightly soiled dishes is placed in the unit, a wash cycle similar to a short wash will automatically be performed.
When a full load of heavily soiled dishes is placed in the unit, a heavy wash cycle will automatically be performed. The appliance can determine the type of cycle required to clean the dishes and will clean more efficiently every time.

HOW YOUR DISHWASHER CLEANS

Your dishwasher cleans by spraying a mixture of hot water and detergent through the spray arms against soiled surfaces.
The dishwasher fills with water covering the filter area. Water is then pumped through the multiple filter system and spray arms. Separated soil particles go down the drain as the water is pumped out and replaced with clean water.
The number of times water fills inside the tub will vary with the cycle being used.

WASH CYCLE SELECTIONS

Cycle times are approximate and will vary with the options selected. Hot water is necessary to activate the detergent and melt fatty food soils.
An automatic sensor will check the incoming water temperature. If it is not at the appropriate temperature, the timer will delay the cycle to allow automatic water heating during the main wash.
When the HI-TEMP wash is selected, an even higher water temperature will be activated to handle heavier soil loads.

GETTING STARTED

Load the dishwasher (see Dish Preparation and Loading sections, pages 14-16).
Add detergent (see Filling the Detergent Dispenser, page 17).
Add rinse aid (see Filling the Rinse Aid Dispenser, page 17).
Select desired CYCLE (see Cycle Chart, page 13).
Select desired OPTIONS (see Control Panel, page 10). The indicator light above the pad will glow when selected.
To start, press start/cancel (see Control Panel). Then close door

Note: Your dishwasher has the controls mounted on the front of the door. The door must be closed first if you want to operate the appliance.

CONTROL PANEL

Start/Pause
- Open the door to select the desired cycle and options, touch the Start/Pause button, and close the door within 4 seconds to start the cycle or begin the delay countdown.
- To cancel and reset the program during the cycle, open the door and touch Start/Pause for 3 seconds. Close the door, and the dishwasher will start a 60 second drain.
- In the event you need to cancel the desired function, the Start/Pause button also serves as the cancel function. Press and hold Start/Pause for 3 seconds to cancel the cycle.
Wash Cycle Selections
- P – Program Buttons
  Touch to select the program; the corresponding indicator will light up.
- H – Heavy
  This cycle is for hard-to-clean, heavily soiled dishes, pots, pans, and dishes.
- N – Normal
  This is the standard program for regularly soiled dinner dishes or silverware.
- E – ECO
  This program is suitable to clean normally soiled tableware and is the most efficient program in terms of its combined energy and water consumption for that type of tableware.
- G – Glass
  For lightly soiled loads, such as glasses, crystal, and porcelain dishes.
- R – Rapid
  A shorter wash for lightly soiled loads that do not need drying.
- R – Rinse
  Use for rinsing dishes, glasses, and silverware that will not be washed right away.
Delay
- To delay the start of a selected cycle, press the delay start pad until the desired delay time shows in the LED display. You can delay the start for 1 to 24 hours.
- To cancel the delay start option before the delay period is over, press the start/cancel pad for 3-5 seconds.
Display Window
This displays the remaining hours and minutes of the running cycle, delay hours, error codes, etc.
NOTE: The displays stay on during operation of each cycle.
Status Indicators
- R – Rinse aid needs to be refilled.
- P – Program end.
- N – Incoming water fault; check incoming water supply
Options
- H – Heating Dry
  When the Heating Dry function is selected, the heater will work during the dry process.
- S – Sanitize
  When the Sanitize function is selected, the temperature of water will be maintained at 156.2°F max. The max temperature may not be reached if the incoming water temperature is not correct. Certified residential dishwashers are not intended for licensed food establishments.
  NOTE: The sanitize option is available with Heavy, Normal, and ECO cycles.
- H – Hi Temp
  When the Hi Temp wash function is selected, the temperature of the water will be maintained at 140°F max.
  NOTE: The Hi Temp option is available with Heavy, Normal, ECO, and Glass cycles.
- E – Energy Save
  When the Energy Save function is selected, energy consumption will be reduced during the washing process.
  Note: The Energy Save option is available with Heavy and Normal cycles.

STATUS WINDOW
H:01- H:24
If the delay start option is selected, the number of delay start hours shows in the status window.
2:25 – 0:00
After the machine starts operation, the remaining time of the selected cycle will be shown in the window.

ERROR INDICATION

In certain situations that are critical to dishwasher function and safe operation, the appliance will shut down and indicate an error code (see Troubleshooting, page 20).
If error codes are displayed and troubleshooting measures are unsuccessful, contact ZLINE Customer Service at 1-614-777-5004 for help. We will be able to provide assistance in troubleshooting the problem and/or locate an authorized service technician if needed.

NOTE: The remaining time could suddenly increase or drop several minutes. This means the smart sensor has checked the soil level and determined if additional water fills are needed or if water fills can be deleted.

CYCLE CHART

PROGRAM| DESCRIPTION OF CYCLE| WATER (L OR G)| CYCLE TIME (MIN)

Heavy

| Pre Wash

Main Wash (140°F) Rinse (149°F)

Rinse with Sanitize (156.2°F)

Drying

|

19.7 Liters

|

155

5.2 Gallons

Normal

| Pre Wash

Main Wash (122-131°F) Rinse (136.4-140°F)

Rinse with Sanitize (156.2°F)

Drying

|

9.5-18.5 L

|

105-135

2.5-4.9 G

ECO

| Pre Wash

Main Wash (113-122°F) Rinse (122-131°F)

Rinse with Sanitize (156.2°F)

Drying

|

15.5 L

|

105

4.1 G

Glass

| Pre Wash

Main Wash (118.4-122°F) Rinse (122-131°C)

Drying

| 15.5 L|

95

4.1 G

Rapid

| Pre Wash

Main Wash (122°F) Rinse (131°F)

| 15.5|

60

3.3 G
Rinse| Pre Wash

Main Wash (122°F)

| 6.7 L| 20
1.8 G

Note: Your dishwasher has the controls mounted on the front of the door. The door must be closed first if you want to operate the appliance.

DISH PREPARATION

Prior to loading the dishwasher, scrape away large pieces of food, bones, pits, toothpicks, etc. The continuously filtered wash system will remove remaining food particles.
Burned-on foods should be loosened before loading. Empty liquids from glasses and cups.
Foods such as mustard, mayonnaise, vinegar, lemon juice, and tomato-based products may cause discoloration of stainless steel and plastics if allowed to sit for a long period of time. Unless you plan to run the dishwasher immediately, it is best to rinse off these food soils.
If the dishwasher drains into a food/garbage disposal, be sure the disposal is completely empty before starting dishwasher.

LOADING THE UPPER BASKET

The upper basket is designed for cups, glasses, small plates, bowls, and plastic items marked dishwasher-safe.
For best results, place the bowls, cups, glasses, and sauce pans with soiled surfaces facing down or toward the center. Tilt slightly for better drainage.

LOADING THE LOWER BASKET

The lower basket is designed to load plates, soup bowls, plates, saucers, and cookware. The adjustable basket space will allow you to load items with a maximum height of 11”.

WARNING

Make sure the loaded dishes do not interfere with the rotation of the middle spray arm, which is located at the bottom of the upper basket (check this by rotating the middle spray arm by hand).
Large items should be placed along the edge so they do not interfere with the middle spray arm rotation. Make sure they do not prevent the detergent dispenser from opening.
Large items should be turned so the inside faces downward. Make sure these items do not interfere with the lower spray arm rotation.

LOADING THE LOWER BASKET

The lower basket is especially designed for dinner dishes, soup bowls, plates, pots, lids, casserole dishes, and plates.
Load large items such as pans and pots so their open sides face downwards. We recommend loading cups, stemware, and small plates in the upper basket.

LOADING THE UPPER BASKET

The upper basket has been designed for small plates, mugs, glasses, and plastic items marked dishwasher-safe. Load plates in two half rows so the front of each plate faces the back of the plate in front of it, and the open sides of the plates at the center of the dishwasher face each other.
Make sure loaded dishes do not interfere with the rotation of the spray arm located at the bottom of the upper basket (check this by rotating the nozzle by hand).
When loading dishes, pull the upper basket out completely so you can load it without striking the counter.

LOADING THE SILVERWARE BASKET

The silverware basket can be divided into three separate modules that can be used in both upper and lower racks.
1. Spoons
2. Knives
3. Salad Forks
4. Forks
5. Large Spoons
6. Large Forks

WARNING

Do not let items extend or protrude though the bottom of the basket to avoid blocking the spray arm.

ADDING DISHES MID-CYCLE
To add or remove items after a wash cycle starts:

Open the door slightly and wait a few seconds until wash action stops completely before opening.
Add/remove the item(s).
Close the door firmly to latch within 4 seconds and the cycle will resume.

CAUTION

TO AVOID BURNS OR OTHER INJURY: Slightly open the door and wait until spray arms and wash action fully stop. Hot water may splash out of the dishwasher. Failure to do this may result in injury.

WARNING

Use caution to not overload or stack dishes in the upper, lower or silverware baskets, as items may not clean or dry properly.

FILLING THE DETERGENT DISPENSER

Open the detergent dispenser cap by pushing the detergent dispenser release button. NOTE: The flap should always open at the end of a dishwashing cycle.
Add the recommended amount of detergent to the main wash detergent compartment.
Close the flap and then press it down until it clicks shut.

FILLING THE RINSE AID DISPENSER

Rinse aid greatly improves drying and reduces water spots and filming. Without rinse aid, your dishes and dishwasher interior will have excessive moisture.
The heated dry option will not perform as well without rinse aid. The rinse aid dispenser, located next to the detergent cup, automatically releases a measured amount of rinse aid during the last rinse.
If the rinse aid is low, the rinse aid light is illuminated at the beginning and end of the cycle, indicating that it is time to refill.
NOTE: While rinse aid will assist in the drying process, the dishwasher is not designed to completely dry every dish. Some water will naturally accumulate in items that have reservoirs, such as plastic containers and the bottom of coffee mugs. This is a normal occurrence in nearly all dishwasher models.

WARNING

Your dishwasher is designed to use a liquid rinse aid. The use of rinse greatly improves drying performance after the final rinse. Do not use a solid or bar-type rinse aid. Under normal conditions, the rinse aid will last approximately one month. It is best to keep it full, but do not over fill.

MAINTENANCE AND CLEANING

FILLING THE RINSE AID RESERVOIR

Your dishwasher has been designed to use liquid rinse aid only.
Using a powdered rinse aid will clog the reservoir opening and cause the dishwasher to malfunction.
Rinse aid improves the drying performance of the dishwasher.

WARNING

Do not add regular detergent to the rinse aid reservoir. Do not fill the reservoir above the full level indicator. Excess rinse aid can overflow during the wash cycle.

Remove the rinse aid reservoir cap by rotating it counterclockwise.
Fill the rinse aid reservoir with rinse aid.
Use the viewing port when filling the rinse aid reservoir.
Add the rinse aid if the display screen shows “LSb”.
Close the rinse aid reservoir cap by rotating it clockwise. Keeping your dishwasher clean improves its performance, reduces unnecessary repairs, and lengthens its life.

CLEANING THE EXTERIOR

It’s best to clean spills on the outside of your dishwasher as they occur. Use a soft, damp cloth on the control panel to gently wipe away spills and dust.
Do not use benzene, wax, thinner, chlorine bleach, or alcohol. These materials may discolor the inner walls and cause stains.
Do not clean the dishwasher by sprinkling or spraying water over it and avoid letting water come into contact with any of the electrical parts.
If your dishwasher has a stainless steel door panel, you can clean it with a stainless steel cleaner for home appliances or a similar product using a clean, soft cloth.

CLEANING THE INTERIOR

Clean the interior of your dishwasher periodically to remove any dirt or food particles. Wipe the inside of the dishwasher and the inner part of the door with a wet dishcloth.
We recommend filling the detergent dispenser with dish detergent and then running the dishwasher empty periodically using either the Normal or Rapid cycle with the sanitize option. This will keep your dishwasher clean.
If white spots and odor are still present in your dishwasher, run the Normal cycle with the dishwasher empty and without detergent until it flushes. Then, interrupt the cycle and put an 8-ounce cup of white vinegar into the lower basket. Close the dishwasher and let the cycle finish.

WARNING

Do not remove the tub’s front seal (the long rubber seal enclosing the opening of the dishwasher). Do not touch the heating element during or immediately after use.

CLEANING THE FILTERS

Turn off the dishwasher.
Rotate the filter insert counterclockwise to unfasten and then detach the filter insert.
Remove the fine filter (flat, rectangular) and clean with water.
Replace the filters before re-using the dishwasher.

TROUBLESHOOTING

PROBLEM	POSSIBLE CAUSE	POSSIBLE SOLUTION

The dishwasher won’t start

| Power supply or power line is not connected| Check and connect power supply
Delay start option has been

selected

| Refer to delay start section in this

manual

Rinse Aid light

is on

| Display screen shows “LSb”| Add rinse aid

Dishwasher operates too long

| The dishwasher is connected to

cold water

| Make sure the dishwasher is

connected to hot water

The cycle time will vary

according to soil level

| The cycle will increase based on

soil level

The sanitize option is selected| The cycle will increase when using

sanitize

Dishes are not clean enough

| Water pressure is temporarily

low

| Try again when water pressure is

normal

The inlet water temperature is

low

| Make sure hot water is connected
Dishes are loaded too close

together

| Re-load dishes according to this

user manual

The selected cycle is not suitable

for soil condition

| Choose another cycle with a longer

wash time

Spray arms are blocked| Unblock spray arms

Dishes are not drying

| Rinse aid dispenser is empty| Fill rinse aid dispenser
Improper dish loading| Re-load dishes according to

manual

The chosen cycle does not

include drying

| Choose a different cycle with

drying

Spots and film on dishes

glasses

| Too much detergent| Use less detergent
Inlet water temp exceeds 158°F| Lower inlet water temp

Detergent left in dispenser

| Detergent may be too old| Clean out the dispenser and

replace with new detergent

Spray arm is blocked| Inspect and clean the spray arm

water jet holes as necessary

PROBLEM	POSSIBLE CAUSE	POSSIBLE SOLUTION

Detergent dispenser won’t close

|

Improper operation of the detergent cover

| Inspect detergent dispenser door latch for operation; if using pod or solid detergent, this

may prevent the closure of the

detergent dispenser door

Water remains in the dishwasher

|

Previous cycle has not finished or has been interrupted

| Make sure the dishwasher is connected to hot water; the cycle will increase based on soil level; the cycle will increase when using sanitize

Dishwasher does not drain properly

|

Drain is clogged

| Check the air gap if you have one; make sure disposal is empty if the dishwasher is connected to one
Drain hose is kinked| Make sure the drain hose is

properly connected to the sink

Suds in the tub| Improper detergent was used| Only use automatic dishwasher

detergent

Dishwasher leaks

| Improper detergent was used| Only use automatic dishwasher

detergent

Dishwasher is not level| Level the dishwasher
Black or gray marks

on dishes

| Aluminum utensils rubbed

against dishes

| Rearrange dishes and make sure

water inlet is no less then 120°F

Stained tub interior

| Coffee and tea soil| Use an approved spot cleaner to

remove soil

Reddish stain

| Use the rinse only cycle right after loading to decrease

staining

Noises

| Detergent cup is open| This is normal
A hard object entered the

wash module

| If noise persists, call for service
Dishwasher won’t fill up| Water valve is off| Turn on water valve
Door latch may not be

properly sealed

| Make sure door is closed
CODE| ERROR MESSAGE| POSSIBLE REASON
---|---|---

E1

|

During the water inlet step, if the flow meter can’t detect the water after 4 minutes, the dishwasher will display an E1warning.

| 1. Check the water supply

2. Check the inlet valve

3. Check the inlet

4. Check the flow meter

5. Check the pressure switch

6. Check the drain

7. Check the PCB

When the water floods

| 1. Check the use of the detergent

2. Check whether the appliance is level

3. Check the micro-switch

4. Check the drain pump

5. Clear drain hose from any obstruction

6. Check the amount of the filled water

7. Find where leakage is

8. Hard reset (turn the breaker off for 10 seconds and turn it back on)

OR

1. Remove the base board

2. Remove the switch at the base board

3. Lift up the dishwasher

4. Find where the leakage is.

5. Hard reset (turn the breaker off for 10 seconds and turn it back on)

| into the bottom of unit
E4| and activates the flood
| microswitch, the dishwasher
| will display an E4 warning.
TERM| DESCRIPTION| LOCATION/APPEARANCE
---|---|---
Pressure switch| The pressure switch is a protection device

that detects water pressure. It prevents the water level from becoming too high.

| • In the back of the dishwasher on the right.

• Red, white, and blue.

Flowmeter| The flowmeter calculates the amount of water flowing into the dishwasher for

every inflow step.

| • Inside the breather on the side of the dishwasher.

• White and green.

Flooding| The flooding switch activates the E4 Error| • At the bottom cap of the dishwasher.

• Black, blue, and white.

switch| (when the water floods into the bottom
(Micro-| of the dishwasher and activates the
switch)| flooding switch).
| NOTE: You do not need to reset the flooding switch. You only need to
| resolve the errors associated with it,
| then remove the water at the bottom of
| the dishwasher. The flooding switch will
| return to its original state.
CODE| ERROR MESSAGE| POSSIBLE REASON
---|---|---
E6

E7

| (Only appears in the factory mode)

E6 – Thermal sensor cut.

E7 – Thermal sensor short.

| 1. Check the inlet water temperature

2. Check the thermistor

3. Check the PCB

E9

| If one button is pushed for more

than 30 seconds, the dishwasher will display an E9 warning.

| The warning will be resolved when the button is released

ED

| If the dashboard detects that communication data is abnormal for more than 30 seconds, the dishwasher will display an ED

warning.

| Communication data abnormal, warning resolved when communication data returns to normal.

WARNING

If overflow occurs, turn off the main water supply before calling for service. If there is water in the base pan because of an overfill or small leak, the water should be removed before restarting the dishwasher.

E1 Longer Inlet Time

WARRANTY

COVERAGE
ZLINE Kitchen and Bath dishwasher products will be warrantied for one year from the original purchase date for the original purchaser of the product. This warranty covers all parts and labor for necessary repairs if any part of the product proves to be defective in materials or workmanship. The product must be deemed serviceable via troubleshooting with the ZLINE Kitchen and Bath service team. All service on ZLINE Kitchen and Bath dishwasher products under the above warranty must be performed by ZLINE approved and certified service, unless otherwise specified by ZLINE Kitchen and Bath. Service will be provided during normal business hours.

TERMS
This warranty applies only to the original purchaser of the product installed for normal residential use. This is defined as a single-family, residential dwelling in a non-commercial setting. Commercial settings include but are not limited to: schools, churches, hotels, restaurants, vacation rentals such as Airbnb, day care centers, private clubs, fire stations, common areas in multi- family dwellings, nursing homes, food service locations, and institutional food service locations such as hospitals or correction facilities. This warranty is non-transferable and will not be extended based on the date of installation. The warranty applies only to products installed in the continental United States and the District of Columbia.
Failure to secure certified warranty service per these terms will result in a forfeiture of the remaining warranty. Out of pocket payments will not be reimbursed unless prior approval is received from ZLINE Kitchen and Bath and/or our service contract partner. Unapproved out of pocket payments for service will not be reimbursed. All warranty procedures must be followed to maintain warranty coverage.
Warranty shall not apply and ZLINE Kitchen and Bath is not responsible for damage resulting from negligence, improper maintenance, misuse, abuse, alteration of or tampering with the appliance, accident, natural disaster, improper electric supply, unauthorized service or repair, improper installation, or installation not in accordance with the instructions contained in the manual or the local government codes..

WHAT IS NOT COVERED

Installation or start-up damages or problems caused by improper installation or use.
Damage related to unauthorized service or unauthorized parts.
Installation in any commercial or non-residential application.
Aesthetic damage, scratches, or natural wear caused by normal use.
Second-hand, open box products, or products purchased from an unauthorized retailer.

NOTE: In the event that service is dispatched, and it is discovered that the reported issue is not covered under warranty based on the disclaimers above, the customer will be responsible for all service fees. Failure to pay these fees will result in the forfeiture of remaining warranty coverage.

The rating tag shows the model and serial number of your dishwasher. The product label and rating tag is located on the right-hand side of the inner door of the dishwasher. The tag is visible when the dishwasher door is open. Do not remove permanently affixed labels, warnings, or plates from the product. This will void the warranty. ZLINE-Top-Control-Classic-Dishwasher-
FIG 28

SERVICE
For warranty service, please contact our Customer Service team at 1-614-777-5004 or visit www.zlinekitchen.com/contact to utilize our online Customer Experience Portal.

Need to purchase a part or accessory for your ZLINE product?Visit ZLINEparts.com, ZLINE’s official parts distribution partner.

www.zlinekitchen.com
1-614-777-5004
contact@zlinekitchen.com