FootfallCam 3D PRO2 People Counter Installation Guide

June 9, 2024
FootfallCam

FootfallCam 3D PRO2 People Counter Installation Guide

FIG 1

FIG 2

What Installer Need To Bring

  1. Screw drivers and drill
  2. RJ45 crimp tool: To terminate Cat5e network cable
  3. Ladder: Ladder type depends on the ceiling height
  4. Laptop: To diagnose counter (Optional)
  5. Cat5e network cable: Cable length depends on distance between the router and the counter

Part 1 Determine the Correct Counter Position

IMPORTANT
Please make sure the counter live view is not blocked by any drop down obstacle (e.g. decorations, exit signage, bulk head, wall, etc.). Otherwise, accuracy of the result may be affected due to the limited tracking zone.

FIG 3 Determine the Correct Counter Position

To calculate the required clearance distance between counter and the drop down obstacle, please access www.footfallcam.com/Calculator.

(Optional) Requirement for Staff Exclusion Tag Implementation

  1. For sliding doors, position FootfallCam at least 1m away from the door. For swing doors, position FootfallCam at least 1m away from the edge of the door when open widest. Recommended ceiling height is 2.5m – 3.2m. Counter may not be able to detect the staff exclusion tag if the counter is not installed within the recommended ceiling height.

  2. Make sure the live view is not blocked by any obstacle. Please send a screenshot of the Live View page to the
    FootfallCam Support Team via FootfallCam Support Chat App, and let us know if the staff exclusion tag will be used in this site.

  3. Peel off the protective film on the Staff Exclusion Tag before use.

**Kindly refer to Appendix A: Staff Exclusion Tag for more details.

FIG 4 Determine the Correct Counter Position

FIG 5 Determine the Correct Counter Position

Part 2 Wiring Setup Instruction

FIG 6 Wiring Setup Instruction

LED LIGHT INDICATIONS

FIG 7 LED LIGHT INDICATIONS

Note: Kindly refer to Appendix E: Installation Completion Checklist for more details.

Part 3 Configuring the Counter

FIG 8 Configuring the Counter

FIG 9 Configuring the Counter

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