tp-link AX1800 High Gain Wireless USB Adapter Archer TX21UH User Guide

AX1800 High Gain Wireless USB Adapter Archer TX21UH
User Guide AX1800 High Gain Wireless USB Adapter
Archer TX21UH

About This Guide

This guide is a complement to Quick Installation Guide. The Quick Installation Guide instructs you on quick installation, and this guide provides the product overview and detailed instructions for each steps.
When using this guide, please notice that features available of the adapter may vary by model and software version. It may also vary by region or ISP. All images, steps, and descriptions in this guide are only examples and may not reflect  your actual experience.
Conventions
In this guide, the following conventions are used:

redirect to a website or a specific section.
 Teal| Contents to be emphasized and texts on the web page are in teal, including the menus, items, buttons, etc.
Note:| Ignoring this type of note might result in a malfunction or damage to the device.
Tips:| Ignoring this type of note might result in a malfunction or damage to the device.

Maximum wireless signal rates are the physical rates derived from IEEE Standard 802.11 specifications.
Actual wireless data throughput and wireless coverage, and number of connected devices are not guaranteed and will vary as a result of network conditions, AP limitations, and environmental factors, including building materials, obstacles, volume and density of traffic, and AP location.
To ensure compatibility, you may need to update the adapter’s drivers after an OS update. You can find our latest drivers in the download center at tp-link.com/en/download-center.
*Use of MU-MIMO requires AP to also support MU-MIMO.

More Info

• The latest driver can be found at Download Center at https://www.tp-link.com/support.
• The Quick Installation Guide can be found where you find this guide or inside the package of the router.
• Specifications can be found on the product page at https://www.tp-link.com.
• A TP-Link Community is provided for you to discuss our products at https://community.tp-link.com.
• Our Technical Support contact information can be found at the Contact Technical Support page at https://www.tp-link.com/support.

Chapter 1 Get to Know About Your Adapter

This chapter introduces what the adapter can do and shows its appearance.
This chapter contains the following sections:

• Product Overview
• LED Status

1 1 Product Overview
TP-Link Wireless USB Adapter connects your computer to a Wi-Fi network for smooth HD video, voice streaming and online gaming.

• The high-gain antennas greatly enhance the reception and transmission signal strength of the USB adapter
• Utilizes 802.11ax standard and is backward compatible with 802.11a/b/g/n/ac
• Supports WEP, WPA/WPA2/WPA3, WPA-PSK/ WPA2-PSK, WPA3-SAE
• Supports Windows

1 2 LED Status

You can check the adapter’s working status by following the LED explanation table.

The adapter is not detected.

Tips:
If the LED is off, try these troubleshooting tips:

1. Check if the adapter is recognized and enabled or not. Refer to Appendix: Troubleshooting for detailed instructions.
2. Remove and reinsert the adapter.
3. Reinstall the software, if necessary.

Chapter 2 Use the Adapter

This chapter introduces how to install your adapter’s driver, use your adapter to join a wireless network, and uninstall your adapter in a Windows system. The adapter is equipped with a Setup Wizard, which can guide you through the
installation process.
This chapter includes the following sections:

• Install Driver
• Join a Wireless Network
• Uninstall Driver

2 1 Install Driver

1. Insert the adapter into a USB port on your computer via the provided USB cable. It is recommended to connect the adapter to a USB 3.0 ( ) port.
2. Go to My Computer or This PC.
3. Double click the TP-Link disk then run SetupInstall.exe to install driver

Note:

1. If you cannot find the setup program, please download the driver at www.tp-link.com/support.
2. If an unknown publisher message pops up, select Yes to continue.
3. If Windows User Account Control requires admin credentials, type user name and password of your Windows administrator account. .

2 2 Join a Wireless Network
You can join a wireless network via Windows built-in wireless utility. Follow the instructions below to use your computer system’s built-in wireless utility:
Click the Network icon on the taskbar. Select the Wi-Fi network you want to join, and click Connect. Enter the network password when prompted.
2 3 Uninstall Driver
The software uninstallation steps vary a bit from different systems. Here we take the instructions for Windows 10 as an example.
Go to Control Panel > Programs, click Uninstall a program, then double click TP-Link Archer TX21UH, then follow the on-screen instructions to complete the uninstallation.

Appendix: Troubleshooting

T1 What should I do if the adapter is not detected?

• Make sure the adapter is securely connected to the computer.
• Make sure you meet the minimum system requirements for the adapter and that the latest Windows and system updates are installed on your computer.
• Make sure you use the latest driver for your specific adapter. The latest drivers can be found at https://www.tp-link.com/download-center.
• Try a different USB port on the computer.
• Try restarting the computer or try using the adapter on a different computer.

T2 How to check if I have installed the driver for my adapter successfully or not?

1. On your computer, please right click Computer icon and go to Manage ;
2. Open the Device Manager and go to Network adapters, and then find the corresponding TP-Link adapter, right click it and then go to Properties;
3. If you can see “This device is working properly.” in the red box, you have already installed the driver successfully.

T3 What should I do if can’t connect to the Wi-Fi after installing the driver?

• Refer to T2 to check if you have installed the driver for your adapter successfully .
• Make sure the adapter is securely connected to the computer.
• Disable the antivirus software and firewall, then try again.
• Try a different USB port on the computer.
• Restart your computer and try again.
• Re-install the driver and try again.

T4 How to find the hardware version of the adapter?

• The hardware version is printed on the product label on the package or the adapter. There is a character string “Ver:X.Y” (for example, Ver:2.0) in the Serial Number field, and the number X is the hardware version of the adapter.
• Visit https://www.tp-link.com/faq-46.html and follow the second method to find the hardware version of the adapter.

For more detailed instructions:

• Can’t find the hardware version of the adapter: https://www.tp-link.com/faq-46.html
• Can’t find or join the wireless networks: https://www.tp-link.com/faq-2253.html
• Can’t install the driver: https://www.tp-link.com/faq-2252.html

FCC compliance information statement

Product Name: AX1800 High Gain Wireless USB Adapter
Model Number: Archer TX21UH
Responsible party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: https://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1 ) This device may not cause harmful interference.
2 ) This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co- located or operating in conjunction with any other antenna or transmitter. This equipment has been SAR-evaluated for use in hand. SAR measurements are based on a 5mm spacing from the body and that compliance is achieved at that distance.
We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the
equipment is properly maintained and operated.
Issue Date: 2023.05.11
CE Mark Warning

This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
OPERATING FREQUENCY (the maximum transmitted power)
2400 MHz -2483.5 MHz(20dBm)
5150 MHz -5250 MHz(23dBm)
5250 MHz -5350 MHz (23dBm)
5470 MHz -5725 MHz (23dBm)
EU declaration of conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2011/65/ EU and (EU)2015/863. The original EU declaration of conformity may be found at https://www.tp-link.com/en/ce

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.
The original UK declaration of conformity may be found at https://www.tp- link.com/support/ukca/
RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.
This device has been tested and meets the ICNIRP exposure guidelines and the European Standard EN 62209-2. SAR is measured with this device at a separation of 0.5 cm to the body, while transmitting at the highest certified output power level in all frequency bands of this device. Carry this device at least 0.5 cm away from your body to ensure exposure levels remain at or below the as-tested levels.
National restrictions
Attention: This device may only be used indoors in all EU member states and EFTA countries.

| AT| BE| BG| CH| CY| CZ| DE| DK
---|---|---|---|---|---|---|---|---
EE| EL| ES| Fl| FR| HR| HU| IE
IS| IT| LI| LT| LU| LV| MT| NL
NO| PL| PT| RO| SE| SI| SK| UK(NI)

Attention: This device may only be used indoors in Great Britain.

| UK
---|---

Canadian Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Caution:

1. The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;
   DFS (Dynamic Frequency Selection) products that operate in the bands 5250-5350 MHz, 5470-5600MHz, and 5650-5725MHz.

Radiation Exposure Statement:
This EUT is compliance with SAR for general population/uncontrolled exposure limits in RSS-102 and had been tested in accordance with the measurement methods and procedures specified in IEEE 1528 and IEC 62209. This  equipment should be installed and operated with minimum distance 5 mm between the radiator and your body. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.
Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)

Safety Information

• Keep the device away from water, fire, humidity or hot environments.
• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
• Do not use the device where wireless devices are not allowed.
• This product can be powered only by computers that comply with Power Source Class 2 ( PS2) or Limited Power Source(LPS) of IEC 62368-1.
• This product uses radios and other components that emit electromagnetic fields.

Electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the product and its power adapter more than 15 cm (6 inches) away from any pacemakers or other implanted  medical devices. If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off your product and consult your physician for information specific to your medical device.
Operating  Temperature: 0℃~40℃ (32℉ ~104℉ )
Please read and follow the above safety information when operating the device.
We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.
Attention: This device may only be used indoors in all EU member states and EFTA countries.
Explanation of the symbols on the product label

This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be  handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has  the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.

© 2023 TP-Link 1910013407 REV1.0.0

Documents / Resources

| tp- link AX1800 High Gain Wireless USB Adapter Archer TX21UH [pdf] User Guide
Archer TX21UH US, AX1800 High Gain Wireless USB Adapter Archer TX21UH, AX1800 High Gain Wireless USB Adapter, Wireless USB Adapter Archer TX21UH, Archer TX21UH, TX21UH
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References

• Link: Simple, secure one-click payments
• Download Center | TP-Link
• WiFi Networking Equipment for Home & Business | TP-Link
• TP-Link Product Support - Wireless Networking Equipment Support
• TP-Link Community
• WiFi Networking Equipment for Home & Business | TP-Link
• CE Regulatory Compliance | TP-Link
• Difficulties Experienced While Installing a TP-Link Wireless Adapter
• Why cannot I connect to my wireless network | TP-Link
• How to find the hardware version on a TP-Link device
• TP-Link Product Support - Wireless Networking Equipment Support
• WiFi Networking Equipment for Home & Business | TP-Link

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