Electrolux ESE5401A-BPH Refrigerator User Manual

: June 9, 2024
: Electrolux

Table of Contents

ESE5401A-BPH Refrigerator
Important safety instructions
Installing your new refrigerator
Refrigerator features
Using the control panel
Cleaning your refrigerator
Energy consumption
Food storage guide
Troubleshooting
Documents / Resources

User Manual
Refrigerator

ESE5401A-BPH，ESE5401A-BID
ESE5401A-BTH，ESE5401A-BVN
ESE6101A-BMY，ESE6101A-BSG
ESE5441A-BID，ESE6141A-BPH
ESE6141A-BID，ESE6141A-BMY
ESE6141A-BVN，ESE6141A-BTH
ESE6645A-BPH，ESE6645A-BTH
ESE6645A-BVN，ESE6645A-BID
ESE6645A-BMY

ESE5401A-BPH Refrigerator

Congratulations
Congratulations and thank you for choosing our refrigerator.
We are sure you will ﬁ nd your new refrigerator a pleasure to use. Before you use the refrigerator, we recommend that you read through the entire user manual, which rovides the description of the refrigerator and its functions. To avoid the risks that are always present when you use an electric appliance, it is important that the refrigerator is installed correctly and that you read the safety instructions carefully to avoid misuse and hazards. We recommend that you keep this instruction booklet for future reference and pass it on to any future owners. After unpacking the refrigerator please check if it is not damaged. If in doubt, do not use the refrigerator and contact your local Electrolux Customer Care Centre.

environmental tip

Information on disposal for users

Most of the packing materials are recyclable. Please dispose of those materials through your local recycling depot or by placing them in appropriate collection containers.
If you wish to discard this refrigerator, please contact your local authorities and ask for the correct method of disposal.
Local authorities will have the latest information regarding safe disposal of the product.
Incorrect disposal may expose the user to injury from sharp objects, ﬂammable gases or cause environmental damage.
Refrigerant gases within the unit should only be discharged by qualiﬁ ed persons. A licence may be required by your local authorities to discharge or reclaim the refrigerant gases. Incorrect discharge of gases may expose the user to injury from ﬂammable gases or cause environmental damage.

RoHS Compliant Being ensured permissible content limitation of some toxic chemicals (RoHS compliant)

Conditions of use
This appliance is designed and intended to be used in household and similar applications such as;

staﬀ kitchen areas in shops, oﬃces and other working environments;
farm houses and by clients in hotels, motels and other residential type environments;
bed and breakfast type environments;
catering and similar non-retail applications.

warning
Warning

Warning: Risk of fire / flammable materials
This appliance contains ﬂ ammable R600a refrigerant. Avoid safety hazards by carefully installing, handling, servicing and disposing of this appliance.

Ensure that the tubing of the refrigerant circuit is not damaged during transportation and installation.
Leaking refrigerant may cause eye injuries or ignite.
The room for installing appliance must be at least 1m3 per 8g of refrigerant. The amount of refrigerant in the appliance can be found on the rating plate inside the refrigerator appliance.
If you are unsure of the refrigerant check the rating plate inside the refrigerator compartment.
It is hazardous for anyone other than an Authorized Service Person to service this appliance.
Keep ventilation openings in the appliance enclosure or in the built-in structure, clear of obstruction.

Important safety instructions

Please read the user manual carefully and store in a handy place for later reference.
The symbols you will see in this booklet have these meanings:
warning
This symbol indicates information concerning yourpersonal safety
caution
This symbol indicates information on how to avoid damaging the appliance
tips and information
This symbol indicates tips and information about use of the appliance
environmental tip
This symbol indicates tips and information about economical and ecological use of the appliance
Meanings of symbols used in this manual are shown below:
**** This symbol indicates never to do this
This symbol indicates always do this

warning

If pressurised aerosol containers bear the word ‘ﬂammable’ and/or a small ﬂame symbol, do not store them inside any refrigerator or freezer. If you do so, you may cause an explosion.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
When you dispose of your old refrigerators and freezers, remove any doors. Children can suﬀocate if they get trapped inside.
This appliance contains insulation formed with ﬂammable blowing gases. Avoid safety hazards by carefully disposing of this appliance.

Warning: Risk of ﬁre / ﬂammable materials
warning

The appliance must be plugged into its own dedicated 220-240V, 50/60Hz AC electrical outlet.
Ensure that the electric outlet is properly earthed to ground. Consult a qualiﬁ ed electrician if you are unsure.
The plug must be accessible when the appliance is in position.
Do not use an extension cord or adapter plug.
If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualiﬁ ed persons to avoid a hazard.
Unplug the appliance before cleaning and before changing the light bulb to avoid. electric shock.
Never unplug the appliance by pulling on the power cord. Always grip the plug ﬁ rmly, and pull straight out of the receptacle to prevent damaging the power cord.
Choose a location that is not too cold – the temperature should be above 10°c
Put the appliance in a dry place, avoiding areas of high moisture or humidity.
Don’t put the appliance in frosty or unprotected areas, for example in a garage or on a verandah.
Don’t put the appliance in direct sunlight.
Don’t put the appliance near stoves, ﬁres or heaters.
Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
Do not damage the refrigerant circuit.
Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
Do not store explosive substances such as aerosol cans with a ﬂammable propellant in this appliance.

When correctly installed, your appliance should:

have adequate clearance to the back and sides for air circulation (refer to page 4).
be aligned to the surrounding cupboards.
have doors that will self-close from a partially open position.
warning
Have the stability foot in place (see diagram on page 4) to prevent the appliance falling forward when a door with heavy food load is opened.

Installing your new refrigerator

Clearance around your refrigerator
Your Side by Side Refrigerator can be installed between cupboards or ﬁxtures but you must consider the following spaces around the cabinet:

Allow a minimum of 10mm clearance on both sides.
Allow 30mm clearance at the back of the refrigerator.
Allow 10mm clearance above the hinge covers.
Allow a 349 or 427mm clearance on the hinge side of the doors, if you place the refrigerator next to the wall. This will make cleaning easier.
Make sure that cupboards or ﬁ xtures do not stick out further than the refrigerator cabinet.
Note: Refrigerator doors on all models are designed to sit proud of cabinetry (not ﬂush).

Installing your refrigerator
The appliance should arrive with the stability foot wound fully up so it will not interfere with the operation of the rollers (see diagram in Step 3 below).

caution
The rollers are designed for forward or backward movement only. They are not castors. Moving the refrigerator sideways may damage your ﬂoor and the rollers.

Roll the refrigerator into its ﬁ nal position.
The top of the refrigerator should be tilted back by approximately 20mm. This will allow the doors to self-close providing a consistent door seal and stability when the doors are open.
When you have the appliance in its ﬁ nal position, it needs to be stabilized Wind the stability foot down to the ﬂ oor until it just makes contact with the ﬂ oor. Whenever you need to move the appliance, be sure to wind the foot back up so that the appliance can roll freely and be sure to reset it when reinstalling.
( The wrench opening size 30mm )
Check the alignment of the refrigerator to the surrounding cupboards. The top of the refrigerator should be on the same level from side to side (see diagram below).
If you need to adjust the level, use the adjustable rollers as discussed in Step 3.
If the refrigerator rocks from one corner to the opposite rear corner, this means that the ﬂoor is uneven; you will need to put some packing under one of the rear rollers. You could use thin pieces of solid material, such as thin board, vinyl ﬂoor tiles or laminate. Place the packing so that it will sit under one of the rear rollers when the refrigerator is rolled into position.
You may now need to ﬁ ne-tune the installation by repeating Steps 3, 4 and 5.
Whenever you need to move the refrigerator, be sure to wind the foot back up so that the refrigerator can roll freely.
Clean your refrigerator thoroughly following the instructions on page 9 and wipe oﬀ any dust that was accumulated during shipping.
Leave standing in stable upright position for 2-3 hours prior to turn “on”.
Plug the refrigerator into the power point. Don’t use a double adaptor. If you need to roll the refrigerator out to get at the power point, remember to raise the stability foot before you do so.
We recommend that you let your refrigerator run for two to three hours before you put any food in it . It will allow you to check that it is operating properly.

Your new refrigerator has been supplied with protective plastic ﬁlm on the doors and cabinet, you can choose toremove this ﬁ lm as needed. Congratulations! You have successfully installed your new refrigerator.

caution
Keep ventilation openings, in the appliance enclosure or in the built-in structure clear of obstruction.

Refrigerator Operation
The refrigerator transfers heat from food placed inside the appliance to the outside air.
This process makes the rear, the sides and the area adjacent to the doors, particularly at initial start up, feel warm to hot, this is normal.
There is a cooling coil located behind the rear wall of the cabinet. This coil cools and removes moisture from the air.
A fan then circulates cold, dry air throughout the cabinet.
This air circulation means that food are refrigerated far more quickly than in refrigerators where the air remains relatively static.
Avoid placing food against air outlets as this will aﬀect air circulation.
A light frosting will occasionally occur on the cold interior of the freezer when the door is opened frequently. This is normal and will disappear after a few days in most climates.
Make sure you fully close the freezer door after you load or remove food. If the door is left partly open, a heavy frost will coat the inside of the freezer . If a frost develops, remove it. Ensure to properly close the door, so the frost will not reoccur.
Your new energy eﬃcient appliance uses a high-speed compressor and other energy eﬃcient components that may produce diﬀerent noises to your old appliance. These sounds are normal and includes:
• compressor running noise.
• air movement noise from the small fan motor.
• occasional gurgling, similar to water boiling.
• a popping noise, heard during automatic defrosting.
• a clicking noise, just prior to the compressor starting up.
These noises are normal and will not cause the unit to alarm.
Tempe rature Control
The factory default settings;
Refrigerator = 5°c Freezer = -18°c

If you want to change the tempe rature, follow the instruction s in the section abou t the use r interface for your model. Ensu re that you ma ke only small adju stment s and
wait 24 hou rs to see i f it’s correct to your liking.
Note: When you se t a tempe rature, you se tan average tempe rature for the whole refrige rator cabine it. Checking the s oftnes s of ice cream i s a good indication that your freezer is the right period, While checking the tempe rature of water kept in the refrige rator is a good way of checking the tempe rature of the food compartmen it. Tempe rature inside each compartmen t may vary, depending on h ow much food you store and whe re you place it.
High or low room temperature may also aﬀect the actual temperature inside the refrigerator.

**** caution
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

Refrigerator features

Using the control panel

Function setting of the LED display

Note: the display will turn oﬀ after 20 seconds of inactivity, while the display will wake up if the button is touched again.
Feature Selection – each press of the “MODE” button will cycle through the operating modes.

| • Holiday Mode – the refrigerator will run at 8°c while the freezer will operate at -15°c.
• Quick Freeze mode – When the super freezer mode is selected, the compressor will operate continuously to freeze foods faster, and keep them fresh.The super freezer mode will automatically turn off either after 24 hours of operation, or when the freezer reaches -28°C. The super freezer icon will turn off, and the freezer will continue to operate at the normal set
temperature.
• Quick Chill Icon – When the super fridge mode is selected, the fridge compartment reaches the set temperature in the shortest period,in order to keep the food as fresh as possible.under this mode,the set temperature of the fridge compartment locks on 2°C. The program runs 150mins maximally then exits automatically, the super fridge icon goes out,which represent the super fridge function is disable,the set temperature returns to the last one before the super fridge
mode operates.
---|---
| Freezer compartment settings – the default temperature of the freezer is -18°c. To change the temperature press the “FREEZER” button to cycle through the set temperatures.
Fridge compartment settings – the default temperature of the refrigerator is 5°c. To change the temperature press the ”REFRIGERATOR“ button to cycle through the set temperatures.
Fridge compartment Shut down – Active this mode when no longer to use fridge compartment. Activate the mode by press “REFRIGERATOR” button and hold 5 second display will change to “- -” in fridge compartment.
To restart fridge compartment by re procedure press and hold “REFRIGERATOR” button 5 second display will change to last setting.
---|---

Lock button – Press the “LOCK hold 3sec” button to enable the lock mode . The lock icon will be visible. While the refrigerator is in this mode the other buttons on the control panel will not function, when the buttons are touched a chime will sound and the lock icon will ﬂash. To exit lock mode, press and hold the lock button for 3 seconds until the icon is no longer displayed. Open door alarm – when the refrigerator or freezer door is left open for more than 1 minute the alarm will sound to alert that the door is open. Closing the door will disable the alarm. The alarm will continue every 30 seconds until the door is closed.

Control Panel
The control panel is located on the door.

Note: Product illustrations demonstrate various features but may not be completely in line with current products.

Using the control panel

Function setting of the LED display
Note: the display will turn oﬀ after 20 seconds of inactivity, while the display will wake up if the button is touched again.
Feature Selection – each press of the “MODE” button will cycle through the operating modes.

| • Holiday Mode – the refrigerator will run at 8°c while the freezer will operate at -15°c.
• Quick Freeze mode – When the super freezer mode is selected, the compressor will operate continuously to freeze foods faster, and keep them fresh.The super freezer mode will automatically turn off either after 24 hours of operation, or when the freezer reaches -28°C. The super freezer icon will turn off, and the freezer will continue to operate at the normal set temperature.
• Quick Chill mode – When the super fridge mode is selected, the fridge compartment reaches the set temperature in the shortest period,in order to keep the food as fresh as possible.under this mode,the set temperature of the fridge compartment locks on 2°C. The program runs 150mins maximally then exits automatically, the super fridge icon goes out,which represent the super fridge function is disable,the set temperature returns to the last one before the super fridge mode operates.
---|---
| Freezer compartment settings – the default temperature of the freezer is -18°c. To change the temperature press the “FREEZER” button to cycle through the set temperatures.
Fridge compartment settings – the default temperature of the refrigerator is 5°c. To change the temperature press the ”REFRIGERATOR“ button to cycle through the set temperatures.
Fridge compartment Shut down – Active this mode when no longer to use fridge compartment. Activate the mode by press “REFRIGERATOR” button and hold 5 second display will change to “- -” in fridge compartment.
To restart fridge compartment by re procedure press and hold “REFRIGERATOR” button 5 second display will change to last setting.
---|---

Lock button – Press the “LOCK hold 3sec” button to enable the lock mode . The lock icon will be visible. While the refrigerator is in this mode the other buttons on the control panel will not function, when the buttons are touched a chime will sound and the lock icon will ﬂash. To exit lock mode, press and hold the lock button for 3 seconds until the icon is no longer displayed. Open door alarm – when the refrigerator or freezer door is left open for more than 1 minute the alarm will sound to alert that the door is open. Closing the door will disable the alarm. The alarm will continue every 30 seconds until the door is closed.

Features of your refrigerator

This section tells you how to make the most of the many useful features and how to clean them.
Door storage bins
Disassembly: Hold both sides of the bottle shelf with both hands. Push it from the side without the boss and push it inward as the direction of the arrow. When pushing hard,
please note that the buckle on the edge of bottle shelf is separated from the groove of the liner. Then bottle shelf can be removed.
Installation :Hold both sides of the bottle shelf with both hands. Install the buckle of the boss side at first. Then pushthe other side inward slightly, the buckle can be fixed.

Crisper Bin
You can use the crisper bin to store vegetables, fruit or smallgoods. To remove, pull it forward then up and out.

Glass Shelves
When removing the glass shelf, please press the movable pin under the shelf with both hands and push inward at the same time. Then the glass shelf will be removed.

LED lighting
Your refrigerator is ﬁtted with long life LED lighting.
In the unlikely event the LED lights should fail, then the LED lights should be serviced by the manufacturer, its service agent or similarly qualiﬁ ed technician. Refer to the
warranty page for contact details.
Instructions for child lock lever

Press the child’s lock lever with your thumb as the direction as
below ① and the water lever ② will be locked to prevent children from taking any water.
Press in the opposite direction to unlock and take water
Instructions for water tank assembly
1.Hold both sides of the tank with hands and pull the tank assembly off the door slightly in the direction indicated as below.
Notes: The transparent silicone parts of the sealed water valve could be brought out meantime when removing the water tank. If so, remove them, and re- install them according to the following steps.

1-1.Align the sealed part with the hole in the door and place it in it.

1-2.It will be completed when the step of sealed part can be fitted to the step in the hole.

2.Rotate counterclockwise to remove the water valve assembly from the water tank for cleaning.

3.Pinch the flange of the water tank cover slightly upwards, and the water tank cover can be separated from the water tank. Remove the other side with the same method .The tank and its cover can be cleaned after disassembly.

4.Install the water valve by rotating it clockwise after cleaning. When installing the tank cover, install the one side at first (do not press it all the way), then install the other side. Press firmly on edges of the tank cover to fit the tank. Re-install the entire water tank assembly at 45° to the door. Press the outer edge of the water tank slightly downwards to make it fit into the door.

*Fill the tank with pure drink water( )**

1 Open the inlet cover of water tank①. Slowly fill the tank with pure drinking water up to the maximum fill line marked with “2L”. Then close the inlet cover①. To prevent any spills, please use a narrow-bore container to charge water.

Only direct drinking water or mineral water can be stored in the water tank

Cleaning your refrigerator

warning
Before cleaning: Turn appliance oﬀ at the power point, then remove power cord from socket. This will make sure there is no chance of getting an electric shock.
Doors and exterior
You should only clean the doors with lukewarm soapy water and a soft cloth. Rinse with clean water and then wipe the surface with clean water and a soft clean cloth to remove soap residue.
caution
Do not use stainless steel cleaners, abrasive pads or other cleaners as they are likely to scratch the surface. Damage to this product after delivery is not covered by your warranty.
Interior
You should clean the appliance interior regularly. It will be easiest to clean when the food supply is low. Wash the interior with a soft cloth and use an unscented mild soap with lukewarm water. Thoroughly dry all surfaces and removable parts. Avoid getting water on appliance controls. If you have taken out any removable parts, replace them and switch the power on before re- stocking the appliance with food. Naturally, you should keep the interior of your appliance hygienic by promptly and thoroughly wiping up any food spills.
Door seals
Take care with Ensure to keep door seals clean. Sticky f and drink ood can cause seals to stick to the cabinet and tear when you open the door.Wash seal with a mild detergent and warm water. Rinse thoroughly and dry.
warning
Never use hot water, solvents, commercial kitchen cleaners, aerosol cleaners, metal polishes, caustic or abrasive cleaners, or scourers to clean this appliance, as they will damage it. Many commercially available cleaning products and detergents contain solvents that will damage your refrigerator. When cleaning, use only a soft cloth with an unscented mild soap and lukewarm water.

Energy consumption

The following guide will help you reduce the running cost of your new refrigerator. This will save you money and help conserve our valuable energy resources.

Do not block air vents. Doing so may cause the refrigerator to run longer and use more energy.
Do not set your freezer temperature too low. After 24 hours, ice cream should be ﬁ rm but able to be scooped out with a spoon without bending the handle. If ice cream is ﬁrmer than this (or too soft), adjust the freezer temperature controls (see ‘Set Temperature’, page 7).
Ensure that the refrigerator doors seal properly as you close them.
Before you open the refrigerator doors, decide what you want to put in or take out. This will minimize the time you have the doors open.
It is best to have the refrigerator in a place that is out of direct sunlight and away from heating appliances of any kind. For example, do not place the refrigerator next to a
cooker, stove or dishwasher.
Allow hot foods to cool to room temperature before you put them in your freezer.
Thaw frozen foods in the refrigerator section.
If you keep the freezer compartment ﬁlled to capacity, your food mass will help maintain the freezer temperature when you open the door.

Turning oﬀ the refrigerator
If you are leaving for a short holiday, there is no need to turn oﬀ your refrigerator . If you are going on a long holiday and want to turn the refrigerator oﬀ , follow the steps below.

Take all the food out of the refrigerator and freezer compartments.
Switch oﬀ the refrigerator and remove the electric cord from the power point.
Clean the inside.
Leave the doors open. This prevents bacteria from growing and causing smells in the refrigerator.

Power failure
If there is a power failure in your area, keep the door to the freezer closed. Most foods in your freezer will stay frozen for 24 hours.

Food storage guide

Category	Product	Refrigerator	Freezer	Storage tips
Meat	Sausages and mince	1-2 Days	2-3 Months	Keep cold meat at the back of

the refrigerator where it is coldest.

Plastic can cause meat to sweat if stored in refrigerator for more than a day.

Roast can take up to 48 hours to defrost properly, transfer frozen roast to the refrigerator 2 days before use.

Whole eggs are not suitable for freezing, slightly beaten eggs may be frozen for four months.

Never freeze prawns in salty water as this will dehydrate the flesh.

Depending on the variety hard cheese can last from 2 weeks to 2 months.

Yoghurt| 7-10 Days| Not Suitable
Hard Cheeses| 2 Weeks – 2 Months| 2 Months (Grated)
Soft Cheeses| 1-2 Weeks| Not Suitable
Butter| 8 Weeks| 12 Months
Fruit& Vegetables| Every fruit and vegetable has a different shelf life. Some stay fresh for a couple of days e.g beans, others can last for a couple of months e.g. onions.| 8-12 Months When freezing chop and blanch in small portions.| Keep vegetables in the crisper and away from the air vents to avoid freezing.
Don’t wash fruit and vegetables before storing them in the refrigerator as this can make them susceptible to rotting.
Left overs| Homemade meals| 3-4 Days| 2-6 Months| Store in sealed container.
Freeze meals in small portion sizes to limit wastage.

IMPORTANT
Please note, use this information as a guide only, actual storage times will vary depending on how you use your refrigerator, climatic conditions and the freshness of the food.

Troubleshooting

If you think something may be wrong with your refrigerator, you can carry out some easy checks before calling for service. You may locate the problem, sparing yourself from inconvenience and saving time and money.

Problem	Solution
When your appliance is not operating	• Make sure that the power cord is

plugged into the power outlet properly and that the outlet is switched ‘ON’.
• Try running another appliance from the power outlet. If no power is coming from the outlet you may have blown a fuse or tripped a circuit of your household power supply.
• Try adjusting the temperature control to a slightly “colder” position.
• It is normal for the freezer fan NOT to operate during the automatic defrost cycle, or for a short time after the appliance is switched on.
When there

is refrigerator/ freezer noise

| Modern refrigerators/freezers with increased storage capacity use high speed compressors. These can provide a seemingly high level of sound which is quite normal. Normal operational sounds include:

• Occasional gurgling, similar to water boiling.

• Air flow noise (air circulates because of a small fan).

• A popping noise heard during automatic defrost.

Other strange sounds may mean that you need to check and take action. For example, noises may mean that:

• The cabinet is not level.

• The floor is uneven or weak.

• Bottles are badly placed and rattling.

• There are vibrations from an object on top of or behind or beside the refrigerator.

• The back of the refrigerator cabinet is touching the wall.

Remember it is quite normal for noise to seem louder when the refrigerator starts operating, or during quieter periods such as night time.
If there are odours inside the appliance| • The interior may need cleaning.
• Some food produce odours.
• Some containers and wrapping can cause odours.
• Ask yourself if the odour started about the same time you started storing something unusual.
When the motor seems to run more than expected| Your new appliance provides you with large capacities in both the refrigerator section and the separate freezer. It is normal for the motor to operate frequently. However, to keep operation to a minimum, check the following:

• Are doors kept open too long or too often?

• Are controls set too cold? refer to “Using the control panel” for how to adjust.

• Have large amounts of warm food just recently been stored? Summer, festive seasons and holidays usually mean a lot more work for your appliance.

•   If the day is hot or the room is very warm, the appliance will need to run more than normal.
• The appliance will run more than normal just after you install it or when it has been turned off for a long time.
If the temperature in the refrigerator is too cold| •   Refer to “Using the control panel” for how to adjust.
•   Increase the temperature to avoid high energy consumption.
If heavy frosting occurs in the freezer| Make sure you fully close the freezer and fridge doors. If the doors are left partly open a heavy frost will coat the inside of the freezer. If a frost develops, remove it. Make sure properly close the doors and the frost will not reoccur.
If water drips on the floor| The defrost water tray, (located at the back of the cabinet), may not be properly positioned, or the drain tube may not be properly positioned to direct water into this tray. You may need to pull the refrigerator away from the wall to check the tray and tube.
Freezer Door opens after closing fridge door| It is normal for the freezer door to momentarily open and re-close when the food compartment door is closed. If the freezer door stays open, it indicates that the refrigerator cabinet needs to be tilted backwards a little further. If you call a service person to solve this problem, you will be charged for the cost of a service call, as this is not a warranty fault.
When temperature is hot/warm on the outside and rear side of the Fridge| In normal operation, the fridge transfers heat from inside to outside of the cabinet. It is normal for the side and rear of the fridge to feel warm/hot while operating. This will be more noticeable during start up and hot ambient conditions.

When there’s leakage at water dispenser

Do not fill any beverage into water tank except for purified/mineral water
Make sure dispenser valve is tight enough
Clean water tank completely

If you have a problem, and the problem persists after you have made the checks mentioned above, contact your nearest Electrolux approved Service Centre or the dealer you bought the refrigerator from. Be ready to quote the model number, 9-digit PNC and 8-digit serial number, which is stated on the label inside the refrigerator compartment.

CONTACT DETAILS ELECTROLUX CUSTOMER CARE

Thailand
Call Center Tel: (+66 2) 725 9000
Electrolux Thailand Co., Ltd
Electrolux Building
14th Floor 1910 New Petchburi Road
Bangkapi, Huay Kwang, Bangkok 10310
Office Tel: (+66 2) 725 9100
Office Fax: (+66 2) 725 9299
Email: customercare@electrolux.co.th
Singapore
CONSUMER CARE HOTLINE : (+65) 67273699
Electrolux S.E.A. Pte Ltd.
1 Fusionopolis Place, West Lobby #07-10 Galaxis,
Singapore 138522.
Office Fax: (+65) 67273611
Email : customer-care.sin@electrolux.com
Share more of our thinking at electrolux.com.au
P/No: YZ000161001
© 2015 Electrolux Home Products Pty Ltd ABN 51 004 762 341
EIMAN_TFBF_SEA_MARCH 16
electrolux.com/shop