ALTIUS ATSDB-SCA22 Smart Doorbell User Manual

June 9, 2024
ALTIUS

SMART DOORBELL

ALTIUS ATSDB-SCA22 Smart Doorbell

ATSDB-SCA22
USER MANUAL

WELCOME

We hope you enjoy your purchase!

ALTIUS products are carefully designed and produced to the highest standards of performance and safety, backed by our comprehensive 1 Year Warranty.

This user manual will provide all the information required for you to setup and use your new product.

GENERAL SAFETY WARNINGS

This product complies with Australian Safety Standard AS/NZS 62368.1 to ensure the safety of the product.

IMPORTANT

Location

Location: Make sure the location for the product is well ventilated, and away from damp and cold, protected from overheating and away from direct sunlight, away from moisture drips or splashes and protected from excessive dust or grease.

Other electronic products may cause interference with your smart doorbell. Try installing your smart doorbell as far away from these electronic devices as possible: wireless routers, radios, mobile phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and cordless telephones.

Heat: Do not place the product set near heat sources (eg. radiators, stoves, electrical equipment, amplifiers).

Water: Do not place containers with liquids (eg. vases) or with small metallic objects on top of the product. Fire: Do not place any naked flame sources (eg. lit candles, cigarettes) on the product.

Children: Supervise young children to ensure they do not play with the product. This product is not a toy, please keep out of reach of children.

Ensure the doorbell is securely mounted to avoid theft.

Avoid direct exposure to sunlight and rain.

Cleaning and Maintenance

Unplug or turn off the product before cleaning it.

Cleaning: Only use a soft, dry cloth for cleaning the product; do not use a damp cloth. Never clean with industrial strength polish, wax, benzene, paint thinner, air freshener, lubricant, detergent or other chemicals. Wipe off any moisture, dirt or dust on the power plug pins with a clean, dry cloth.

Safe Battery Handling and Usage

The Doorbell should be kept out of direct sunlight

The Doorbell should be placed in a sheltered location where it will not be directly exposed to the weather.

The doorbell MUST not be located in a position where it will be directly exposed rain or water.

Repair: If the Chime requires repair, contact the After Sales Support line; never disassemble or modify the chime unit or attempt to service it yourself.

The chime is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction by a person responsible for their safety.

Young children should be supervised to ensure they do not play with the Doorbell or chime. Close supervision is always necessary when any appliance is used by or near children.

The Chime is designed for indoor use in dry places only.
Batteries can EXPLODE, CATCH FIRE, and/or CAUSE BURNS if disassembled, punctured, cut, crushed, short circuited, incinerated, exposed to water, fire, or high temperatures.

Only use batteries supplied with the product. If you are unsure about whether a replacement battery or charger is compatible, contact customer support.
DO NOT use this battery pack for anything other than its intended purpose.

DO NOT use a battery pack if its case appears damaged, swollen, or compromised.

DO NOT disassemble, crush, puncture, short external contacts, or dispose of in fire or water

DO NOT expose the battery to fire or temperatures greater than 60°C. Do not place the battery next to areas which may become hot. Examples include, but are not limited to, on or near a heater, cooking surfaces, cooking appliances or fireplace.

DO NOT place the battery pack in a pocket, bag, or other receptacle containing metal objects, such as keys, jewelery, or tools.

DO NOT store the battery pack with hazardous or combustible material. Store in a cool, dry, ventilated area.

ALWAYS keep the battery pack away from children.

DO NOT load the battery pack backwards. MAKE SURE the battery compartment is empty and free of any moisture or loose debris before inserting the battery.

Follow local guidelines to dispose of used battery packs.

Do not drop or cause an impact to the Chime or Doorbell unit.

PRODUCT OVERVIEW

What’s in the box:

A. Smart Doorbell
B. Indoor Chime
C. Micro USB Cable
D. Rechargeable Lithium Batteries (2)
E. User Manual
F. Warranty Card
G. Installation Kit

OPERATION
FIRST TIME USE

Take out the supplied lithium rechargeable batteries, remove the protection sheet on the batteries and insert according to the polarity markings (+/-) inside the battery compartment on the back of the product. Ensure the batteries are correctly aligned and properly pushed into place.

Insert the supplied micro USB cable to the micro USB charging port on the back of the product and the other end to a power source. Charge for 8 hours.

TUYA SMART APP

Search for the Tuya Smart app in the app store to download, or scan the QR code below.

Download on Apple App store Download on Google Playstore

ALTIUS ATSDB-SCA22 Smart Doorbell QR1 ALTIUS ATSDB-SCA22 Smart Doorbell QR2

  1. Note: your mobile phone must support Android OS 5.0 or IOS 10.0 or above. You must also be connected to a mobile network or Wi-Fi connection. When connecting to the Tuya Smart app for the first time, the WiFi connection must be 2.4GHz. 5GHz Wi-Fi connection cannot be supported on first time connection.
REGISTRATION AND LOGIN

Open the app and select “Sign Up” to register. If you already have an account, press “Log In”.

CONNECT DOORBELL TO APP

1. Tap on the “+” icon or “Add Device”.
2. Select “Security & Sensors” from the categories.
3. Select “Smart Camera”.
ALTIUS ATSDB-SCA22 Smart Doorbell A01
4. After inserting the batteries as described on page 9, you will hear a notification indicating that the doorbell is now ready to begin pairing. The LED light will flash blue. Tap “next step” on the app.
5. Find the name of your Wi-Fi network, enter you password and select “Confirm.”

ALTIUS ATSDB-SCA22 Smart Doorbell A02

6. Tap “Continue”, then use the doorbell the scan the QR code that will appear on the screen.
7. After you hear a sound, tap “I heard a prompt”.

ALTIUS ATSDB-SCA22 Smart Doorbell A03

8. Once the doorbell has connected to Wi-Fi, tap “Done”. Setup is now complete and your doorbell is now connected to the app.

Note: ensure to turn on push notifications on your smart phone. On your smart phone, enable to Tuya Smart app to turn on and receive notifications.

Note: Tuya Smart app screens may differ due to application updates and improvements.

ALTIUS ATSDB-SCA22 Smart Doorbell A05

  1. Resolution: tap to change between SD and HD resolution
  2. Battery % indicator
  3. Turn microphone on/off
  4. Screenshot current video (requires micro SD card (not included) inserted into the doorbell)
  5. Full screen display
  6. Gallery: view captured screenshot (requires micro SD card (not included) inserted into the doorbell)
  7. Playback saved files on your micro SD card
  8. Press to talk
  9. Adjust volume
  10. Message: receive the record of motion detection
  11. Settings
  12. Switch between 4:3/16:9 display
  13. Mute/unmute sound
  14. Record video (requires micro SD card (not included) inserted into the doorbell)
  15. Change theme colour mode
  16. Turn night mode on/off
  17. Press to ring the alarm on the doorbell
  18. Button management: add or remove the button icon
  19. Features: switch back to feature screen
  20. Cloud storage (subscription fee required)
CONNECTING THE DOORBELL TO CHIME

First, ensure the doorbell is connected to your phone.

  1. Plug in the chime to a power source.
  2. Press the Tune button on the chime, there are many different tunes built-in.
  3. Press and hold the volume control button until the LED indicator lights up blue.
  4. Press the call button on the doorbell.
  5. Press the call button again, the tune will play to the tune you have selected.

Note: the doorbell is only compatible with the supplied indoor chime. If the indoor chime is not plugged in, notifications for the doorbell will be shown on the Tuya Smart app.

Front                                     Back

  1. Lens
  2. Microphone
  3. LED Indicator light
  4. Motion sensor
  5. Call button
  6. Speaker
  7. Reset button
  8. Micro USB charging port
  9. Micro SD card slot
  10. Battery compartment
  11. Security screw hole

Front                              Side

  1. LED Indicator
  2. Tune
  3. Volume control
INSTALLATION KIT

A. Allen key
B. Mansory plugs (5)
C. Wall Mount screws (5)
D. Case screws (2) D

INSTALLATION

Tools required: to complete the installation you will need:

A. Pencil
B. Philips Head Screwdriver
C. Power Drill
D. Hammer

WARNING: Mount the doorbell as far away from any water source and direct sunlight.
WARNING: DO NOT attache the wall mount to a hollow wall or decorative cardboard.

  1. Use the allen key (A) to unscrew the back plate of the doorbell.

  2. Using the back plate as template, mark 5 holes.

  3. On the marked holes, drill holes into the wall.
    Then wedge the mansory plugs (B) into the holes, gently tap each plug with a hammer until they are flush with the wall.
    WARNING: do not drill into mortar joints. Please pay attention to electrical lines and also the location of gas and water lines when drilling holes.

  4. Hold the back plate against the wall and align the holes in the plate to the holes drilled into the wall.

  5. Screw the back plate to the wall with the wall mount screws (C) and then tighten the screws.

  6. Slide the doorbell into the back plate. You will hear a click sound indicating it is securely locked in.

Note: it is recommended to check the live preview to find the best height to mount the doorbell.

The Doorbell should be placed in a sheltered location where it will not be directly exposed to the weather.

Do not install in a position where the fitting can be easily accessed by children or the infirm.

SETTINGS
Device Information View device ID, IP address etc.
Tap to Run and Automation To turn on smart scenes and run automations
Purchase VAS Purchase Value added service such as cloud storage
FAQ & Feedback Check FAQ (frequently asked questions) & submit feedback to

the provider.
Share Device | Share device to other users.
Add to Home Screen| Add shortcut at your desktop or smart phone.
Remove Device | Remove device from the app.

PLAYBACK SAVED FILES

On the app, select the playback icon (only available when a micro SD card is inserted in the doorbell). You can view the previous saved recordings.

TROUBLESHOOTING
PROBLEM SOLUTION
Doorbell cannot connect to app • Ensure doorbell is on (light indicator

should be on).
• Disable firewalls on all devices.
• Remove the app and re-install.
• Reset the doorbell using the reset button and reconnect to the app.
Video stream is poor and/ or resolution is not clear| • Ensure Wi-Fi connection speed meets minimum requirement: 1Mbps for 480P, 2Mbps for 720P and 4Mbps for 1080P.
• Clean the doorbell lens.
No video and/or light indicator is off | • Ensure doorbell is plugged in to a power source.
• Other electronic products may cause interference with your smart security doorbell. Try installing your smart security doorbell as far away from these electronic devices as possible: wireless routers, radios, mobile phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and cordless telephones.
• Remove the device on the app and reinstall.
Indoor chime does not turn on| • Check the mains power is turned on.

SPECIFICATIONS
Resolution 1920 x 1080
Viewing angle 155°
Night visual range Up to 5m
Micro SD card Up to 128GB
Chime Input: AC 230V-240V, 50Hz
Dimensions (W x D x H) 80 x 80 x 116 mm

For Technical and Warranty Support
1300 886 649
tempo.org/support
Distributed by Tempo (Aust) Pty Ltd,
PO Box 132, Frenchs Forest NSW 1640

COMPLIANCE AND RESPONSIBLE DISPOSAL

Packaging

The packaging of your product has been selected from environmentally friendly materials and can usually be recycled. Please ensure these are disposed of correctly. Plastic wrapping can be a suffocation hazard for babies and young children, please ensure all packaging materials are out of reach and are safely disposed of. Please recycle these materials rather than throwing them away.

Product

At the end of its working life, do not throw this product out with your household rubbish. An environmentally friendly method of disposal will ensure that valuable raw materials can be recycled. Electrical and electronic items contain materials and substances which, if handled or disposed of incorrectly, could potentially be hazardous to the environment and human health.

CUSTOMER HELPLINE AU:
1300 886 649
TEMPO.ORG/SUPPORT

DISTRIBUTED By:
TEMPO (AUST) PTY LTD,
PO BOx 132,
FRENCHS FOREST
NSW 1640

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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