AIRSSON Digital Hearing Aids User Manual

June 8, 2024
AIRSSON

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Digital Hearing Aids
User Manual

Frequently Asked Questions

How to wear hearing aid?****

– Rotate the hearing aid from the charging box
– Distinguish the left and right of the hearing aid, the microphone should face upward
– After wear it tightly, press the button for 3 seconds to turn on the hearing aid

How to reduce whistling for hearing amplifier?****

– Adjust hearing aid wearing angle to ensure no air circulation then howling sound will not be produced and then turn it on.(It is recommended that the microphone face up)
– Ensure the earplugs suitable.If it is too loose, replace with a small one.

How to test whether a hearing aid is working?****

– Turn on the machine by pressing the touch panel for 3 seconds, and then let it close to the charging box, and there is a clear whistling sound, indicating that the hearing aid is normal

Who are hearing aids suitable for?****

– The hearing aid is suitable for people with mild or moderate hearing inpairment (hearing loss range is 26dB HL~70dB HL ),not sutitable for pathological hearing impairment. For example, people with natural hearing loss when get older suggest to use this hearing aid. This hearing aid is temporarily not recommended for people with severe hearing loss.

Is this normal for the hearing aid with squeaking sound (howling sound) How to adjust?****

– This is normal for the hearing aid to squeak (howl) when air in. Can adjust with the following ways:
– Adjust hearing aid wearing angle to ensure no air circulation then howling sound will not be produced.
– Replace more suitable earplugs size.

If no sound from the hearing aid after using it for a period of time?****

– Put the hearing aid back in the charging box to charge, may out of power.
– Use a cleaning brush or cleaning stick to clean the sound outlet or microphone, Sound outlet or microphone may block.

If hearing aids sound blurry or unclear?****

– Put the hearing aid back in the charging box to charge, may battery is low.
– Increase hearing aid volume, may volume is low.
– Replace the hearing aid earplugs or wear the hearing aid tightly, may earplugs loose.

Is this hearing aid waterproof?****

– The hearing aid is a high-precision system. Do not let the hearing aid invade any liquid. Suggest to remove before swimming, washing hair or taking a bath.

How long can hearing aid be used for one charge?****

– 2 hours for the hearing aid fully charged in the charging box, and can be used for more than 24 hours.

How long can the charging box be fully charged?****

– 3 hours to charge the charging box once. Fully charged box can charge hearing aid 4-5 times.

Can wear only one hearing aid?****

– If both ears with hearing loss and no other contraindications, Recommend to wear both ears. Both ears wear has a better experience in sound acceptance than single ear wear, and avoids hearing fatigue caused by long-term wear on one side

Who should I contact for a hearing aid malfunction?****

– Directly contact AIRSSON according to the after-sales contact information, or leave a message on the Amazon platform. We will reply you within 12 hours.

How to clean the hearing aids?****

– Use a small brush to remove earwax or other tiny particles accumulated around the hearing aid, the volume button, and the battery compartment.
– Put the wiped hearing aid in the sun and let it dry naturally

How to solve the hearing aid not charging?****

– Before charging, please make sure that the insulating sheet on the hearing aid is torn off, otherwise, the hearing aid cannot be charged

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