maytronics S200 Robot Pool Cleaner Instruction Manual

maytronics S200 Robot Pool Cleaner

What You’ll Find Inside the Box

• Filter and cartridges
• Robot pool cleaner
• Power supply Unit

Part

| X|

Comment

---|---|---
Base frame for filter elements|

2

|
Filters| 2/4 Filters Depend on model|
Bag for filters storage|

1

|
Power supply  unit|

1

|
Robot  pool  cleaner|

1

|
Optional components available on request from your robot pool  cleaner distributor

Section 1 – Description of Main Components

1. Filters
   Base frame + fine or ultra-fine cartridge Depend on model

2. Brushes
   There are three types of optional brushes, each designed to provide optimal traction on different pool surfaces. Only one type set is provided with your robot pool cleaner.

3. PVC Brush
   For concrete, PVC, fiberglass and liner.

4. Combined Brush
   For rough ceramic surface and mosaic tiles.

5. Wonder Brush
   For smooth ceramics.

6. Power supply unit
   Digital Switch-mode Power Supply

7. Input: 100 VAC – 250 VAC

8. 50-60 Hz

9. 180 W

10. Output: <30 VDC

11. IP 54

12. Bluetooth®/Wi-Fi®max. trans. power 10 mW EIRR, 2.4 GHz frequency

Section 2 – Robot pool cleaner Operation

Part 1 – Preparing the Robot Pool Cleaner for Use
Laying out the cable

Unwind minimal required cable to cover the entire pool size, straight the cable along the pool side. Make sure there are no twists or kinks.

Cautions:

• Only use the original supplied power supply unit.
• The Power supply unit is splash proof – do not immerse it in water.
• Unplug the power supply unit before any servicing activity.
• Do not plug the power supply unit in before placing the pool cleaner in the water.
• Ensure the mains outlet is protected by a ground fault interrupter (GFI) or an earth leakage interrupter (ELI).
• Important: Do not enter the swimming pool while the pool cleaner is working.

Part 2 – Into the water

Inserting the robot pool cleaner into the pool. Place the robot pool cleaner into the pool and release the handle.

Note : When using the combined brushes or Wonder brushes, gently squeeze the Wonder brush material until it is totally wet.

Turning the robot pool cleaner ON

1. Plug the floating cable from the robot pool cleaner into the power supply unit.
2. Plug the electrical cable from the power supply unit into the mains.

Using the power supply

Your power supply is designed to provide you with the most advanced features to improve your experience.

• A single on/off button for an easy operation.
• LED indicators for the advanced features.

LED indications table:

power  outlet.
Blue connectivity light is consistent| Bluetooth® connected
Green and Blue connectivity lights blink alternately| Pairing process is ongoing
Green connectivity light is on| Wi-Fi® connected to home network

Part 3 – Taking the robot pool cleaner out of the water

Unplug power supply before any servicing activity.

1. If the robot pool cleaner has not finished its cycle, turn off the power supply unit and unplug the mains.
2. Pull the floating cable gently until the robot pool cleaner has risen to the surface, then lift by the handle.

Important : Do NOT lift the robot pool cleaner from the water by its cable.

Section 3 – Routine Maintenance

Part 1 – Extracting and cleaning the filter elements

Unplug power supply before any servicing activity.

Reassembling the filter elements

Insert the locating tabs at the bottom of the filter element into their groves on the base frame, then close the “S” clip.

Reinstall the filters according to the diagram DO NOT FORCE THE FILTERS INTO PLACE.

Recommendation : Rinse all brushes with clean water after each cleaning cycle.

Part 2 – Dismantling and cleaning the impeller

Unplug power supply before any servicing activity.

Dismantle the impeller cover and clean around the impeller housing, then reassemble.

Section 4 – Storage Advice

Coil the cable and store in dry cool area.

• Do NOT store the robot pool cleaner exposed to direct sunlight.
• Do NOT store the robot pool cleaner exposed to excessive heat.
• Do NOT store the robot pool cleaner exposed to frost.

Section 5 – Using the MyDolphin™ Plus IoT Mobile App

• Please download the Maytronics MyDolphin Plus app to your mobile smart device from either Google Play for Android or the Appstore for iOS.
• The Maytronics MyDolphin Plus app is cloud-connected, enabling control from anywhere at anytime, with real-time connectivity.

Getting Started with the MyDolphin ™ Plus App

The app is compatible with the following smart devices:

• Apple (iOS) – version 10 and up – iPhone, iPad, iPod
• Android – version 5 and up operating system

1.  Make sure your mobile smart device (phone/tablet) is connected to your home/pool Wi-Fi network.
2. Make sure you have your Wi-Fi network name and password in reach.
3. Ensure Bluetooth® is enabled on your smart device.
4. Android users – please make sure your GPS and Location Services are ON.
5. For iOS 13 only – while the app is working, enable Bluetooth & location.
6. Please make sure your router is on 2.4Ghz Wi-Fi® frequency only.

Prepare the Pool Cleaner for Connection

1. Connect the Pool Cleaner to the power supply.
2. The connectivity LED light indicator on your power supply will start flashing blue.
3. Place the Pool Cleaner in the water.
4. Press the ON button on your IoT power supply, to start the Pool Cleaner.

Activate the Pool Cleaner Using your Mobile Smart Device

1. Activate the MyDolphin Plus app.

2. Click Agree and allow all the required permissions.

3. Sign up by creating an account or use your Gmail/Facebook accounts.

4. Scan the QR code located on the side of the power supply.

5. Alternatively, press “Search for your robot manually” to pair with your Pool Cleaner.
   The app will start pairing with your power supply.

6. Wait for the steady blue connectivity LED light and a success message in the app.

7. Connect to your home/pool Wi-Fi ™ network.

8. Enter the password of your home Wi-Fi ® network, and press CONTINUE After a short while, your power supply will flash green and blue.

9. Wait for the steady green connectivity LED light and a success message in the app.

NOTE : Please make sure to fill in the Warranty details and name your Dolphin Pool Cleaner.

LED Lights

Connectivity LEDs

The connectivity LED light on the power supply has several modes:

1. Flashing blue light – waiting for Bluetooth connection.
2. Steady blue light – connected via Bluetooth.
3. Flashing green light – power supply is connected to your home/pool Wi-Fi® network and trying to connect to the cloud.
4. Steady green light – power supply is now connected to the Wi-Fi® network and to the cloud.
5. Alternating blue and green light – power supply is connected via Bluetooth® and to the cloud.
   Appear also while using the remote-control.

On/Off LEDs

1. Steady blue light – Power supply is ON, and the pool cleaner is working.

2. Flashing green light – waiting for the next operation

3. Alternate blue/green/red lights – program updating remotely.
   Please wait until process is completed.

4. Steady red light – error. Refer to troubleshooting.

5. Orange light – Filter is clogged up. Please clean the filter.

Tips

• If the app is stuck on the same screen for over 2 minutes, close the app and re-open it.
• To test your Wi-Fi ®signal strength and quality, play a video via your smart device browser.

Power supply On/Off button features:

1. Operating – Press the On/Off button for up to 5 sec.
2. Quick start – This feature activates a specific feature via the power supply.
3. In selected models, these features can be changed via the app.
4. To activate the quick start feature, press and hold the On/Off button for 5 sec.
5. The blue light will blink 3 times.
6. Automation mode – This feature allow you to connect to your smart-home.
   To activate the automation mode, press and hold the On/Off button for 15 sec.
   The blue light will blink 3 times.

Troubleshooting Guide

Before contacting your robot pool cleaner distributor please read through this guide. The pool water condition must be within the following parameters:

ppm
Symptom| Solution**
---|---
Cable  twisting or cable  coils up| Check for any obstruction in the pool
Remove  excess cable  from the pool
Make sure filter cartridge is clean
Straighten cable  and lay it in the sun periodically
Robot  pool  cleaner is moving  in circles or does not reach all pool  areas| Check for foreign  objects in moving  parts
Make sure filter elements are clean and that  the filter doors are closed
Make sure that  there is enough cable  laid out to cover the whole pool
Before using the robot pool  cleaner at the beginning of the sea- son you should  brush  any algae from the floor and walls

of the pool

Robot  pool  cleaner not sinking| Make sure the Wonder brushes or the combined brushes are soaked in water
Motor is not working| Check if the impeller  is blocked
Check if the drive system  is blocked
Electrical problem (power  supply), check power  source.

If power  source is in order, please contact your robot pool cleaner distributor

Robot  pool  cleaner flips on its side| Clean the filter cartridge

MyDolphin™ Plus – Troubleshooting

Before using the app, make sure you have:

• Cellular connection 3G/4G/5G or Wi-Fi , with strong signal strength
• Power supply support 2.4Ghz ONLY
• Bluetooth®enabled

Pool cleaner does not  connect to

Wi-Fi®, and  the  power supply  is Flashing green light

| power  supply  is trying to connect to your home/pool Wi-Fi® network  and cloud.

1. Weak internet signal.
2. Get the power  supply  closer to the Wi-Fi® source.
3. Consider use Wi-Fi® extender for a stronger signal.

Second connection after losing router/ Wi-Fi®:

How to change to Bluetooth® after first

Wi-Fi® /3G connection.

| Losing router/ Wi-Fi®:

1. Open the app. The “our  cloud  services  seems to be down” message will appear (can take a few seconds) and the globe on the top  bar will turn red.
2. Scroll down and click “choose another solution” which will direct  you to the Bluetooth® option. (*this solution  will be a one-time solution. Note that  in order to continue with Bluetooth® connection, the end  user must be near the robot).
3. The app  will connect to Wi-Fi® automatically when the connectivity returns. If it doesn’t reconnect, restart the app.
4. If network  interruptions continue, try to improve  the quality of the home router signal (move closer to the router).

Initial connection.

How to connect with Bluetooth® only.

| Before you start: CONNECT VIA Wi-Fi ® , 3G/4G MUST BE OPEN

1. Plug in the power  supply.
2. Connect the robot to the power  supply.
3. Download the new MyDolphin™ Plus app.
4. Login to the app  and allow the required permissions.
5. Scan the QR code and follow the app  instructions.
6. Click “go online” (at this stage, iOS users need to minimize the app  and re-open it. Android  users can click “choose network” and “Later”).

How to change to Wi-Fi® after initial

Bluetooth® connection.

|

1. Make sure your Bluetooth® and Wi-Fi® are enabled.
2. Open the MyDolphin™ Plus app  and connect to the robot via Bluetooth®.
3. Go to Settings and click “Wi-Fi®  Settings”.
4. Follow the app  instructions to go online.

Changing your Wi-Fi® network.| Router  was  replaced

1. Log into the app  → you will see  a connection error.
2. Go to “settings” at the top  bar on the screen.
3. Go to “Wi-Fi®  settings” → Click “change Wi-Fi® network” → “change to the new Wi-Fi® network” (enter  the Wi-Fi® name and passcode) → Click “continue” and wait to receive  notification that  the robot has been configured to the new Wi-Fi®.
4. Simultaneously, the LED color on the power  supply  will turn solid green (this is the confirmation that  the Wi-Fi® is connected).

For Android users.

Power supply  replacement for new

Wi-Fi® connection.

| New power supply  for a robot connected through Wi-Fi ®

1. Turn on the power  supply  while it is connected to the robot and let it work for several  seconds (it will sync with the robot).
2. Login to the app. A connection error message will appear.
3. Go to “check  other solutions”.
4. Click on the Bluetooth® icon in the top  bar.
5. Click “change connectivity”, “set  Wi-Fi® connectivity” and then  “go  online”.
6. Enter your Wi-Fi® name and password. You see  the home screen. The power  supply  LED will flash green.

For iOS users.

Power supply  replacement for new

Wi-Fi® connection

| New power supply  for a robot connected through Wi-Fi®

1. Turn on the power  supply  while it is connected to the robot and let it work for several  seconds (it will sync with the robot).
2. Login to the app. A connection error message will appear.
3. Go to “settings”, on the top  bar → click on “robot details” → “disconnect from the robot” →“proceed” → “search for nearby  robots” → your robot” → click on “change connectivity” → ”set  Wi-Fi® connectivity” → ”go  online”.
4. Enter your Wi-Fi® name and password.

Motor unit replacement for unit that was not  reported to the  support system by the  technician.|

1. Disconnect the power  supply  from the wall socket before use.
2. After replacing the motor unit (MU), reconnect the power  supply  to the wall socket and turn on the power  supply.  Let the robot work for several seconds.
3. Open the MyDolphin™ Plus app. You will see  a connection error.
4. Go to “settings” in the top  bar → “robot details” → “disconnect from the robot” →“Proceed” → “search for nearby  robots” find and select the “new Dolphin MU s/n”  → a “is this your robot?” message will appear. After checking the s/n number, press  “Yes this is my robot” → The MU will link to robot and the app  → home screen.

If you do not recognize the  serial number,  press  to add the  robot s/n manually or scan the  QR Code.

If none of these solutions do not solve your problem, contact Maytronics Customer Care:
North America
1-888-365-7446 ext. 1002
customersupport@maytronicsus.com
France
+33 (0)4 42 98 14 90
support@maytronics.fr
Australia, NZ, South Africa
1 300 693 657
infoau@maytronics.com
Rest of the world / Maytronics HQ
00 800 69694141 (toll free number)
00 972 77 96 14 204 (international call)
wecare@maytronics.com

For full information and additional troubleshooting please visit us at: www.maytronics.com

References

• Dolphin Robotic Swimming Pool Cleaner | Maytronics

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