RAZER RZ04-0378 Wireless Headset User Guide

June 8, 2024
Razer

RAZER RZ04-0378 Wireless Headset
RAZER RZ04-0378 Wireless Headset

WHAT’S INSIDE/ WHAT’S NEEDED

WHAT’S INSIDE

  • WIRELESS HEADSET (RZ04-0378), USB WIRELESS TRANSCEIVER (RC30-0378)
    WHAT’S INSIDE

  • A Type-( charging port

  • B Status indicator

  • C Power button

  • D Volume control wheel

  • E Mic mute button

  • F Adjustable padded headband

  • G Ultra-soft leatherette memory foam ear cushions

  • H Razer SmartSwitch button

  1. Type-C wireless dongle

  2. Type-C charging cable
    WHAT’S INSIDE

  3. Type-A to Type-C adapter cable
    WHAT’S INSIDE

  4. Carrying case

  5. Important Product Information Guide

WHAT’S NEEDED

PRODUCT REQUIREMENTS

  • Devices with Bluetooth audio capability/ USB Type-C or Type-A port

RAZER SYNAPSE REQUIREMENTS

  • Windows® 10 64-bit (or higher)
  • Internet connection for software installation

RAZER AUDIO APP REQUIREMENTS

  • iOS 12 / Android 8.1 Oreo (or higher) device with Bluetooth connectivity
  • Internet connection for app installation

Compatible with Android I PC I P54 I P55 I Switch (wired and wireless) and Xbox (wired).
Although compatible with most Android devices, earlier models may not fully support wireless USB-C audio. For a comprehensive list of compatible devices, please visit support.razer.com

LET’S GET YOU COVERED

You’ve got a great device in your hands, complete with a 2-year limited warranty coverage. Now maximize its potential and score exclusive Razer benefits by registering at razerid.razer.com
LET'S GET YOU COVERED

Got a question? Ask the Razer Support Team at support.razer.com

GETTING STARTED

CHARGING YOUR HEADSET

Connect your WIRELESS HEADSET, USB WIRELESS TRANSCEIVER to a powered USB Type-A port using the charging cable. For best results, please fully charge your headset before using it for the first time. A depleted unit will fully charge in about 3 hours.
CHARGING YOUR HEADSET

CONNECTING TO YOUR DEVICES

A. Via Type-C wireless dongle (2.4 GHz)

  1. Plug the Type-C wireless dongle into your device.
    CONNECTING TO YOUR DEVICES

  2. Press and hold the Power button until the status indicator briefly lights up.
    CONNECTING TO YOUR DEVICES

  3. Wait until the status indicator briefly becomes static green indicating that the headset is connected to the Type-C wireless dongle.
    CONNECTING TO YOUR DEVICES

  4. On your device (if applicable), set the WIRELESS HEADSET, USB WIRELESS TRANSCEIVER as the default Input and Output Device.

  5. On PC / Laptop

  * a. Right-click on the sound icon on the system tray and then select Open Sound settings.
  * b. On the Sound window, set WIRELESS HEADSET, USB WIRELESS TRANSCEIVER 2.4 as the default Output and Input device.
2. On PlayStation 5, go to Settings > Sound
  * On Microphone, set the Input Device to WIRELESS HEADSET, USB WIRELESS TRANSCEIVER 2.4.
  * On Audio Output, set the Output Device to WIRELESS HEADSET, USB WIRELESS TRANSCEIVER 2.4.
3. On PlayStation 4, go to Settings > Devices > Audio Devices
  * Set the Input Device and Output Device to WIRELESS HEADSET, USB WIRELESS TRANSCEIVER 2.4.

B. Via Bluetooth

While powered on, press the Razer SmartSwitch button for 5 seconds to activate Bluetooth pairing mode. Follow your device’s instructions and select “WIRELESS HEADSET, USB WIRELESS TRANSCEIVER (BT)” from the list of found devices. The status indicator will briefly change to static blue to indicate that the headset is now paired with your device.

RAZER SMARTSWITCH

With the WIRELESS HEADSET, USB WIRELESS TRANSCEIVER connected to your PC or console (via Type-C wireless dongle) and a mobile device (via Bluetooth), you’ll be able to manage calls from your mobile device even while gaming. The status indicator will briefly show static white to indicate that the headset is connected to both audio sources.

PERSONALIZE YOUR EXPERIENCE

Razer Audio app (Mobile)

Making advanced customization just got a whole lot easier for the WIRELESS HEADSET, USB WIRELESS TRANSCEIVER. With the Razer Audio App, you’ll be able to customize its EQ settings and auto shutoff feature, enable or disable gaming mode, adjust the Active Noise Cancellation (ANC) level, and much more — anytime, anywhere.
Razer Audio app

When using the app, make sure that the headset is only connected to your mobile device via Bluetooth. A solid blue status indicator indicates this connection.

Razer Synapse (PC) Use the Razer Synapse app to select from any of the headset’s EQ presets or customize your own, enhance sound and mic settings, enable and adjust real-time mic monitoring, and other headset features for a phenomenal audio experience that’s genuinely yours.
Install Razer Synapse when prompted or download the installer from razer.com/synapse.
Activate THX Spatial Audio*
Unleash the full potential of your WIRELESS HEADSET, USB WIRELESS TRANSCEIVER by enabling 360° positional audio for a natural and lifelike experience through Razer Synapse.

USING YOUR HEADSET

BATTERY LEVEL
When unplugged and powered on, the status indicator will show the connection and battery status. While in use, you’ll hear a voice prompt when the headset needs to be recharged; during such time, the indicator will continue showing the battery level until you charge the headset.
BATTERY LEVEL

POWER BUTTON
Power ON / OFF Power on the headset by holding the Power button until the status indicator is on, and holding the Power button again to turn off. An audio prompt will help notify you when the headset is powered on or off.
POWER BUTTON

Other functions
Other power button functions are available when the headset is powered on with Bluetooth as the audio source. These functions operate based on your device’s current activity and may not apply to certain devices.

Single press Play/pause*

Accept incoming call or end current call
Put call on-hold and accept incoming call
End call and swap to on-hold call
Cancel outgoing call
Double press| Reject incoming call
Swap calls
Skip track
Triple press| Previous track
While powered off, press and hold for 5 seconds| Activate Bluetooth pairing mode

*You can also use this function when using the Type-C wireless dongle as an audio source.

RAZER SMARTSWITCH BUTTON

Switching audio source
When powered on and connected to any audio source, double press the Razer SmartSwitch button to switch between Type-C wireless dongle and Bluetooth audio source or vice versa.
Switching audio source

Using Bluetooth as the audio source will reconnect the headset to the last known device. Pairing mode will be activated if no device is found.

Enabling ANC / Quick
Attention Mode Active Noise Cancellation helps eliminate background noise, while Quick Attention Mode allows you to hear your surroundings without removing the headset. While connected, press the Razer SmartSwitch button to cycle through ANC On, Quick Attention Mode, and ANC Off.
Enabling ANC / Quick

An audio prompt will notify you when ANC and Quick Attention Mode have been enabled. Complete customization of these functions can be made using the Razer Audio app.

Enabling / Disabling Gaming Mode
While connected via Bluetooth, triple press the Razer SmartSwitch button, then hold the last press for 2 seconds to activate Gaming Mode. Once enabled, the headset will function at a lower latency; giving you real-time audio feedback while gaming. Repeat to disable gaming mode
Enabling / Disabling Gaming Mode

This feature is only available on Bluetooth connection. For best performance, keeping the headset within a very close distance of the audio source is recommended.

VOLUME WHEEL
Rotate the Volume wheel to increase or decrease the volume.
VOLUME WHEEL

MUTING / UNMUTING THE MICROPHONE
Press the mic mute button to mute or unmute the microphone.
MUTING / UNMUTING THE MICROPHONE

EXTENDING YOUR HEADSET’S LIFESPAN
We recommend stretching the headset gently apart before placing them over your head to minimize headband stress. However, please avoid overstretching the headset beyond its technical limits.

SAFETY AND MAINTENANCE

SAFETY GUIDELINES
In order to achieve maximum safety while using your WIRELESS HEADSET, USB WIRELESS TRANSCEIVER, we suggest that you adopt the following guidelines:
Should you have trouble operating the device properly and troubleshooting does not work, unplug the device and contact the Razer hotline or go to support.razer.com for assistance.
Do not take apart the device (doing so will void your warranty) and do not attempt to operate it under abnormal current loads.
Keep the device away from liquid, humidity or moisture. Operate the device only within the specific temperature range of 0°C (32°F) to 40°C (104°F). Should the temperature exceed this range, unplug and/or switch off the device in order to let the temperature stabilize to an optimal level.
The device isolates external ambient sounds even at low volumes, resulting in lowered awareness of your external surroundings. Please remove the device when engaging in any activities that requires active awareness of your surroundings.

Listening to excessively loud volumes over extended periods of time can damage your hearing. Furthermore, legislation of certain countries permits a maximum sound level of 86db to affect your hearing for 8 hours a day. We therefore recommend that you reduce the volume to a comfortable level when listening for prolonged periods of time. Please, take good care of your hearing.

MAINTENANCE AND USE
The Razer Barracuda requires minimum maintenance to keep it in optimum condition. Once a month we recommend you clean the device using a soft cloth or cotton swab to prevent dirt buildup. Do not use soap or harsh cleaning agents.

BATTERY WARNING
The WIRELESS HEADSET, USB WIRELESS TRANSCEIVER contains a Li-ion rechargeable battery. In general, the life expectancy of such batteries is dependent upon usage. If you suspect that the Li-ion rechargeable battery inside the WIRELESS HEADSET, USB WIRELESS TRANSCEIVER may be drained (has a low charge), try charging it.
Caution: Do not open, mutilate, or expose to conducting materials (metal), moisture, liquid, fire, or heat. Doing so may cause batteries to leak or explode, resulting in personal injury. Battery life varies with usage.

LEGALESE

COPYRIGHT AND INTELLECTUAL PROPERTY INFORMATION
©2021 Razer Inc. All rights reserved. Razer, the triple-headed snake logo, Razer logo, and “For Garners. By Garners.” are trademarks or registered trademarks of Razer Inc. and/or affiliated companies in the United States or other countries. All other trademarks are the property of their respective owners.
Android, Google, Google Logo, Google Play, and the Google Play logo are trademarks of Google LLC.
Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Razer is under license.

“PlayStation”, “P54”, and “P55” are registered trademarks of Sony Interactive Entertainment Inc.
Windows and the Windows logo are trademarks or registered trademarks of the Microsoft group of companies.
Razer Inc. (“Razer”) may have copyright, trademarks, trade secrets, patents, patent applications, or other intellectual property rights (whether registered or unregistered) concerning the product in this guide. Furnishing of this guide does not give you a license to any such copyright, trademark, patent or other intellectual property right. The WIRELESS HEADSET, USB WIRELESS TRANSCEIVER (the “Product”) may differ from pictures whether on packaging or otherwise. Razer assumes no responsibility for such differences or for any errors that may appear. Information contained herein is subject to change without notice.

LIMITED PRODUCT WARRANTY
For the latest and current terms of the Limited Product Warranty, please visit razer.com/warranty.

LIMITATION OF LIABILITY
Razer shall in no event be liable for any lost profits, loss of information or data, special, incidental, indirect, punitive or consequential or incidental damages, arising in any way out of distribution of, sale of, resale of, use of, or inability to use the Product. In no event shall Razer’s liability exceed the retail purchase price of the Product.

GENERAL
These terms shall be governed by and construed under the laws of the jurisdiction in which the Product was purchased. If any term herein is held to be invalid or unenforceable, then such term (in so far as it is invalid or unenforceable) shall be given no effect and deemed to be excluded without invalidating any of the remaining terms. Razer reserves the right to amend any term at any time without notice.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help. This device complies with FCC radiation exposure limits set forth for an uncontrolled environment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. this device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation.

Caution!
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Canada Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

The device meets the exemption from the routine evaluation limits in section 2.5 of R55102 and compliance with R55-102 RF exposure, users can obtain Canadian information on RF exposure and compliance.

References

Read User Manual Online (PDF format)

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