SONY SDM-27Q10S OLED Digital Color Monitor Instruction Manual

: September 27, 2024
: Sony

Table of Contents

SDM-27Q10S OLED Digital Color Monitor
Specifications:
Product Usage Instructions:
Safety Precautions:
Handling the OLED Screen:
Board Handling:
Lithium Battery Caution:
- FAQ:
Q: Can I use this monitor for purposes other than repair and
Q: How can I prevent image retention on the OLED screen?
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)

SDM-27Q10S OLED Digital Color Monitor

Specifications:

Model: SDM-27Q10S
Type: OLED Digital Color Monitor
Color: Black
Issue Date: 9/2024

Product Usage Instructions:

Safety Precautions:

It is essential to follow safety guidelines to prevent electric
shock or damage. Only qualified service personnel should perform
maintenance tasks.

Handling the OLED Screen:

Take precautions to protect the screen from damage and image
retention (burn-in). Avoid displaying the same images repeatedly on
the screen for extended periods.

Board Handling:

Be cautious when handling IC boards as improper handling can
lead to solder cracks or IC breakdown. Pay special attention when
repairing or replacing boards.

Lithium Battery Caution:

Replace the lithium battery with care to avoid explosion risks.
Use only the recommended battery type. Prevent broken batteries
from coming into contact with water.

FAQ:

Q: Can I use this monitor for purposes other than repair and

recycling Sony products?

A: No, please use this information only for the specified
purpose of repairing and recycling Sony products.

Q: How can I prevent image retention on the OLED screen?

A: Avoid displaying the same images in the same location on the
screen repeatedly or for extended periods to prevent image
retention.

Dismantling Information forUse by ProfessionalRecyclers
ORIGINAL MANUAL ISSUE DATE: 9/2024
Model: SDM-27Q10S

Conditions of Use: (1) Please use this information only for the purpose of performing repair and recycling Sony products.
Using this information for any purpose other than the purpose described foregoing is forbidden. (2) Do not copy, replicate, reproduce, alter, translate, transmit, sell, lease, or distribute this information
in whole or in part without the prior written permission of the author.
Revision of Information: This information may be changed or updated at any time without any prior notice. Please confirm that this information is up-to- date before using it.

OLED Digital Color Monitor
9-897-204-41
Sony Corporation © 2024

MODEL LIST/REVISION HISTORY

MODEL

COLOR COMMANDER

SDM-27Q10S CEI Black

–

DEST. CEI

SDM-27Q10S

2

SAFETY NOTE

1-1. Warnings and Caution

CAUTION: These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.
3)WARNING!!: An isolation transformer should be used during any service to avoid possible shock hazard, because of live chassis. The chassis of this receiver is directly connected to the ac power line.
The replaceable fuse could be in the neutral of the mains supply. When replacing the fuse, the mains shall be disconnected for de-energize the phase conductors. (*Except AC ADAPTOR, because it does not carry out replacing an internal fuse.)
CARRYING THE M O N I T O R : Be sure to follow these guidelines to protect your property and avoid causing serious injury: · Carry the monitor with an adequate number of people; larger size
monitor require two or more people. · Correct hand placement while carrying the monitor is very important
for safety and to avoid damages.
SAFETY-RELATED COMPONENT WARNING!!: Components identified by shading and ! mark on the exploded views, and in the parts list are critical for safe operation. Replace these components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. Circuit adjustments that are critical for safe operation are identified in this manual. Follow these procedures whenever critical components are replaced or improper operation is suspected.

1-2. Caution for OLED Panel. 1) Handling. When repairing the OLED Panel, be sure you are grounded by using a wrist band. Do not press on the panel or frame edge to avoid the risk of electric shock. Do not scratch or press on the panel with any sharp objects. Do not leave the module in high temperatures or in areas of high humidity for an extended period of time. Do not expose the panel to direct sunlight. Avoid contact with water. It may cause a short circuit within the module. Disconnect the AC power when replacing. Always clean the panel with a soft cloth material. Use care when handling the wires or connectors. Damaging the wires may cause a short. Protect the panel from ESD to avoid damaging the electronic circuit. It is not recommended to POWER ON when the panel is laid facing down during repair activity. Refer Figure 1. *When transporting by hand, do not put pressure on the panel and the frame around the screen.

SDM-27Q10S

Figure 1.
3

Refer to the panel handling chapter of each Service manual, or the “Transporting” information of the Reference Guide of each model on how to hold it.
2) OLED Screen.
·Although the OLED screen is made with high-precision technology and 99.99% or more of the pixels are effective, black dots may appear or bright points of light (white, red, blue, or green) may appear constantly on the OLED screen. This is a structural property of the OLED screen and is not a malfunction.
·Do not push or scratch the front filter or place objects on top of this monitor. The image may be uneven, or the OLED screen may be damaged.
·The screen and cabinet get warm when this monitor is in use. This is not a malfunction.
3) Precautions to Protect the Screen from Damage.
Image retention.
OLED are susceptible to image retention (burn-in) due to the characteristics of the materials used. Image retention may occur if images are displayed in the same location on the screen repeatedly or over extended periods of time. This is not a malfunction of the monitor. Avoid displaying images that may cause image retention.

SAFETY NOTE
The following are examples of images that may cause image retention: ·Content with black bars either on the top and bottom and/or the left and right sides of the screen. (for example, Letterboxed, 4:3 screen, Standard definition). ·Static images such as photos. ·Video games that might have static content in some part of the screen. ·On-screen menus, program guides, channel logos etc. ·Static content from applications. ·On-screen tickers, such as those used for news and headlines.
To reduce the risk of image retention: · Turn off the OSD (On Screen Display) and turn off the menus from connected equipment. For details, refer to the instruction manuals for the connected equipment. · Avoid displaying static images with bright colors (including white), clocks or logos on any portion of the screen. · Set the picture settings based on the ambient conditions. The Standard Picture is recommended for home.

SDM-27Q10S

4

1-3. Caution for Board handling Symptom : The following problems will occur due to handling of the IC mounted on the board
Solder crack due to substrate handling (stress) IC breakdown due to static electricity (ESD) When repairing the monitor at the customer`s home or service station or Repair of defect board, please pay attention to the handling of the board.
1-4. Camonitorbout the Lithium Battery 1) Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type. 2) Outer case broken battery should not contact to water.
1-5. Safety Check-Out After correcting the original service problem, perform the following safety checks before releasing the monitor to the customer:1) Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder splashes and bridges. 2) Check the inter board wiring to ensure that no wires are pinched or contact high-wattage resistors. 3) Check all control knobs, shields, covers, ground straps and mounting hardware have been replaced. Be absolutely certain you have replaced all the insulators. 4) Look for unauthorized replacement parts, particularly transistors that were installed during a previous repair. Point them out to the customer and recommend their replacement. 5) Look for parts which, though functioning show obvious signs of deterioration. Point them out to the customer and recommend their replacement.
SDM-27Q10S

SAFETY NOTE
6) Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer. 7) Check the antenna terminals, metal trim, metalized knobs, screws and all other exposed metal parts for AC leakage. Check leakage test as described next. 8) For safety reasons, repairing the Power board and/or Inverter board is prohibited.
1-6. Leakage Test (To protect electric shock when customer touch the terminal.) Leakage current can be measured by V: Voltmeter or oscilloscope (r.m.s. or peak reading)
Stabilized power supply instrument and isolated voltage transformer: Use too much current capacity and isolated voltage transformer does not need to use stabilized power supply equipment. Specification of RMS voltmeter: Input resistance > 1 Mohm, Input capacitance < 200 pF, Frequency range: 15 Hz 1MHz. Refer to Figure 2. Isolated type voltmeter (FLUKE 8921A etc1).
1 Not use FLUKE 8920A that connected to protective earth by diode # Leakage current of measurement instrument is less than 10Arms when under test equipment AC plug is opened. # Set up the following condition and turn on the set. Applied voltage: Nominal input voltage (Description on Nameplate). # Measure the leakage current between one phase conductor and neutral for terminal A and terminal B. Read rms value, and then calculate to peak value PEAK VALUE =2 RMS VALUE.
Comply with the following requirement: Class II equipment (2-pin plug): for each terminal, the worst value of measurement must not exceed AC 350uA peak. Note: including AC adaptor, AC adaptor/DC operated unit combination
5

Figure 2 Measuring network for Leakage Current

SAFETY NOTE
1-8. Lead Free Information The circuit boards used in these models have been processed using Lead Free Solder. The boards are identified by the LF logo located close to the board designation.

1-7. How to Find a Good Earth Ground 1) A cold-water pipe is a guaranteed earth ground; the cover-plate retaining screw on most AC outlet boxes is also at earth ground. 2) If the retaining screw is to be used as your earth ground, verify that it is at ground by measuring the resistance between it and a cold- water pipe with an ohmmeter. The reading should be zero ohms. 3) If a cold- water pipe is not accessible, connect a 60- to 100-watt troublelight (not a neon lamp) between the hot side of the receptacle and the retaining screw. Try both slots, if necessary, to locate the hot side on the line; the lamp should light at normal brilliance if the screw is at ground potential (see Figure 3).

The servicing of these boards requires special precautions. It is strongly recommended to use Lead Free Solder material in order to guarantee optimal quality of new solder joints.

Figure 3. Checking for earth ground.

SDM-27Q10S

6

TOOLS & EQUIPMENTS

(5) 1 LIST OF ITEMS TO BRING

(1) Screwdriver (e.g. #2 Phillips Screwdriver)

(2) Multimeter

(3) ESD WristStraps

(4) Service Manual

(for remove & replace details)

(1)

(2)

(3)

2 OPTIONAL EQUIPMENT (5) Screwdriver (e.g. #1 Phillips Screwdriver) (6) Parts Tray for loose screws and small items

3 PREPARATION BEFORE REPAIRS

Before you begin, unplug the Monitor from the

desk or wall outlet. Then simply place the

monitor faced-down on top of a thick blanket, on

(4)

(6)

a large/flat surface.

SDM-27Q10S

7

SERVICE POSITION

1. Press VESA QR POM to remove stand.

2. Remove all screws on the Rear Cover (4 screws). Remove the Rear Cover.

3. Remove all screws on the Main Bracket (5 screws).

4. Remove all screws on the Main bracket (4 screws).
SDM-27Q10S

REF. No.

PART No. 5-042-480-01 5-062-830-01 5-042-497-01

DESCRIPTION SCREW M4 11 SCREW-MACHINE-1 WASHER-ROUND H SCREW M3*7.5

REMARKS 4 pcs 5 pcs 4 pcs

8

1. DISASSEMBLY AND PARTS LIST
· Items with no part number and no description are not stocked because they are seldom required for routine service. · The construction parts of an assembled part are indicated with a collation number in the remark column. · Items marked ” * ” are not stocked since they are seldom required for routine service. Some delay should be anticipated when ordering these items.

1-1. How to disassemble stand
1. Press VESA QR POM on the button of the rear cover. 2. Hold the stand riser and raise it to remove the stand.
1

Rear Cover cannot be disassembled in the standing condition.

REF. No. 1 2

PART No. 5-062-819-01 5-062-826-01

DESCRIPTION Y24_PZ27_STAND_RISER_ASSY Y24_PZ27_STAND_BASE_ASSY

REMARKS

SDM-27Q10S

Hold the stand riser and raise it to remove the stand.
Press VESA QR POM on the button of the rear cover. 2
9

1-2. How to disassemble rear cover
1. Remove 4 screws (M4*11) on the Rear Cover.

DISASSEMBLY AND PARTS LIST

REF. No. 1

PART No. 5-062-825-01 5-042-480-01

DESCRIPTION Y24_PZ27_REAR_COVER SCREW M4 11

REMARKS Rear cover 4 pcs

1

SDM-27Q10S

10

1-2. How to disassemble rear cover
2. Open Rear Cover in order as below. Slowly and gently disassemble with the rework jig. Be careful not to disassemble forcefully or violently to prevent the buckle from breaking.
1

DISASSEMBLY AND PARTS LIST

REF. No. PART No.

1

N/A

DESCRIPTION Rework jig

REMARKS Refer to APPENDIX-1

(8)

(7)

(4)

(6) (5)

(3) (1)

(2)

Caution Be careful to ensure all hooks disassembled when opening the rear cover.

SDM-27Q10S

11

DISASSEMBLY AND PARTS LIST

1-3. How to disassemble main bracket
1. Remove AL tapes for FFC. 2. Remove 5 screws (MACHINE WASHER-ROUND H). 3. Remove FFC and speaker cable. 4. Disassemble EVDD and VDD cable. 5. Disassemble LVDS 1/2/3 cables.
1

REF. No.
1
2 3 4 5 6 7 8 9 10

PART No.
A-5074-362-A
5-062-829-01 1-023-197-11 1-023-198-11 5-062-820-01 1-023-195-11 1-023-194-11 1-023-193-11 1-023-192-11 5-062-828-01 5-062-830-01

DESCRIPTION

REMARKS

LCM ASSY INDIVIDUAL PACKING

Organic Light Emitting Diode

EMI_AL_TAPE_L80X70

1 pc

14P (MB – T-CON )

VDD

15P (MB – T-CON )

EVDD

EMI_AL_TAPE_W7XL100

1 pc