ZLINE RSM-W Standard Depth Refrigerator Owner’s Manual

September 12, 2024
Zline

ZLINE RSM-W Standard Depth Refrigerator

Product Information

Specifications

  • Brand: ZLINE Kitchen and Bath
  • Product Type: Freestanding Refrigeration
  • Model: 36 RSMW
  • Website: www.zlinekitchen.com
  • Features: Attainable Luxury, Unique Designs, Unparalleled Quality

Product Usage Instructions

Before Installation

  • Product Dimensions: Ensure you have the correct space available for the refrigerator. Refer to the user manual for detailed dimensions.
  • Cutout Dimensions and Clearances: Make sure to follow the recommended cutout dimensions and clearances for proper installation.
  • Disassembling The Doors: If needed, follow the instructions provided in the manual to disassemble the doors for installation purposes.
  • Leveling The Feet: Use a level to adjust the feet of the refrigerator, ensuring it is level for optimal performance.

Installation

  • Door Handle Installation: Follow the step-by-step guide to correctly install the door handles on the refrigerator.
  • Water Filter Replacement/Installation: If applicable, replace or install the water filter according to the instructions provided.
  • Installing The Water Line: Connect the water line as per the guidelines to enable water supply if your model includes a water dispenser or ice maker.

Frequently Asked Questions

Q: Is the refrigerator suitable for outdoor use?

A: No, this freestanding refrigeration model is designed for indoor use only.

Q: How often should the water filter be replaced?

A: It is recommended to replace the water filter every six months or as per usage and water quality.

Q: Can I adjust the temperature settings of the refrigerator?

A: Yes, refer to the user manual for instructions on adjusting temperature settings based on your preferences and needs.

ZLINE Kitchen and Bath provides Attainable Luxury, where the kitchen and bath of your dreams is never out of reach. Through our unique designs and unparalleled quality, we’re dedicated to providing you an elevated experience in the heart of your home. With an endless selection of features and finishes, our inspiration is your reality.

  • ZLINE is fueled by a passion for innovation and a relentless pursuit of bringing the highest-end luxury designs and professional features into everyone’s homes.
  • Because we continually strive to improve our products, we may change specifications and designs without prior notice.
  • Scan the QR code to view the most up-to-date version of the Installation Manual and User Manual.

WARNING:
This product can expose you to chemicals including nickel, which is known to the State of California to cause cancer. For more information, go to www.P65Warnings.ca.gov.

IMPORTANT SAFETY INSTRUCTIONS

  • WARNING:
    This warning symbol indicates a potentially hazardous situation that, if not avoided, could result in death or serious injury.

  • WARNING:
    This unit’s installation and user manuals contain important safety information. Failure to follow these instructions may result in death, fire, or electric shock.

GENERAL SAFETY

  • This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

  • Children should be supervised to ensure that they do not play with the appliance.

  • If the electrical supply cord is damaged, it must be replaced by a professional to avoid electric shock hazards.

  • Do not store explosive substances, such as aerosol cans with a flammable propellant, in or near this appliance.

  • The appliance must be unplugged before carrying out any maintenance or if it will not be used for extended periods.

  • WARNING
    Keep ventilation openings in the appliance enclosure or in the built-in structure clear of obstruction.

  • WARNING
    Do not use mechanical devices or other means to accelerate the defrosting process of this unit.

  • WARNING
    Do not damage the unit’s refrigerant circuit and sealed cooling system.

  • WARNING
    Do not use electrical or mechanical appliances inside the food storage compartments of the appliance.

  • WARNING
    At the end of its service life, dispose of the refrigerator according to local regulations, due to the use of flammable blowing gas and refrigerant.

WARNING
When positioning the appliance at its installation location, ensure the electrical supply cord is not kinked or damaged.

  • Do not use extension cords or ungrounded (2-prong) adapters when connecting this appliance to electricity.
  • The refrigerator must be fully disconnected from electricity before installing accessories or when servicing the product.
  • Minimum/maximum inlet water pressure is 40/100 psig (0.28/0.69 MPa).
  • For refrigerator doors or drawers fitted with locks and keys, the keys should be kept out of the reach of children and not in the vicinity of the appliance to prevent children from being locked inside.
  • Do not arbitrarily disassemble or reconstruct the refrigerator. Maintenance of the appliance must only conducted by a professional service person.
  • Risk of child entrapment. To avoid safety and suffocation risks for children or pets, before you dispose of the appliance, take off the doors and drawers and leave the shelves in place so children or pets may not climb inside.
  • Do not use multiple portable electrical outlets or portable power supplies at the rear of the appliance.
  • To avoid any hazards due to the instability of the appliance, adjust the height according to the instructions provided in this manual.

PLACEMENT OF ITEMS

  • Do not put flammable, explosive, volatile, or highly corrosive items in the refrigerator or freezer to prevent damage to the product and limit the risk of fire or explosion.
  • Do not place flammable items near the refrigerator to limit the risk of fire or explosion.
  • The refrigerator is intended for household use, such as the storage of food; it shall not be used for other purposes, such as storage of blood, drugs, biological products, etc.
  • Do not store beer, soda, or other beverages contained in bottles or enclosed containers in the freezing compartment. Bottles or sealed containers may crack or explode due to freezing temperatures and can damage the refrigerator.

FOOD SAFETY

  • To avoid food contamination, please read the following instructions and information:
    • Opening the door for long periods can cause a significant increase in the temperatures inside the appliance.
    • Users should regularly clean surfaces and accessible drainage systems that come in contact with food.
    • Clean water tanks if they have not been used for 48 hours, and flush the water system connected to the water supply if water has not been drawn for 5 or more days.
    • Store raw meat and fish in suitable containers in the refrigerator so that it does not contact with or drip onto other food.
    • If the appliance is left empty for long periods, you should disconnect from power, defrost, clean, dry, and leave the door open to prevent mold from developing within the appliance.
    • Before putting in any fresh or frozen food, the refrigerator should run for 2–3 hours or for over 4 hours in the summer when ambient temperatures are high.
  • The gaps between the doors and between the doors and the refrigerator body are small. Do not put your hand in these areas. Be gentle when closing the refrigerator door to avoid food or liquids falling or spilling.
  • Do not pick up food or containers with wet hands in the freezer compartment when the refrigerator is running, especially metal containers, to avoid frostbite.
  • Do not place heavy objects on the top of the refrigerator. Objects may fall when closing or opening the doors, increasing the risk of injury.
  • Unplug the appliance from electricity in the event of a power failure and when performing routine cleaning. When disconnecting from electricity, wait at least five minutes before plugging back in to prevent damage to the compressor and sealed cooling system due to successive stops and starts.

ENERGY WARNINGS

  • Refrigerating appliances might not operate consistently (for example: defrosting of food or warming temperatures inside the freezer compartment) when set below the cold end of the range of temperatures designed for the appliance.
  • Effervescent drinks should not be stored in the freezer compartment or in low-temperature chambers or cabinets. Additionally, some products such as ice water should not be consumed too cold.
  • Do not exceed the storage time(s) recommended by food manufacturers for any kind of food, particularly for commercially quick-frozen food in the freezer compartment.
  • It’s recommended to wrap frozen food in several layers of parchment paper or newspaper to prevent an undue rise in the temperature while defrosting the refrigerator.
  • An increase in the temperature of frozen foods during manual defrosting, maintenance, or cleaning could shorten the storage life of the unit.

WARNINGS FOR DISPOSAL
Both the refrigerant (R600a isobutane) and cyclopentane foaming material used for this appliance are flammable. Therefore, when the appliance reaches the end of its service life, it should be kept away from any fire source and disposed of according to local regulations to prevent damage to the environment or other harm.

  • When the refrigerator is disposed of, disassemble the doors and remove the gasket of the door and shelves. Put the doors and shelves in a proper place to prevent damage to the environment or any other harm.
  • Correct disposal of this product: This icon indicates this product should not be disposed of with other household wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources.

WARNING
Failure to follow these instructions may result in death, fire, or electric shock.

ELECTRICAL CONNECTION

  • Do not pull on the power cord unplugging the refrigerator. Firmly grasp the plug and pull out it from the socket directly.
  • To ensure safe use, do not damage the power cord or use the power cord when it is damaged or worn.
  • Use a dedicated power outlet. The power outlet shall not be shared with any other electrical appliance. The power plug should be firmly connected to the outlet, or else the risk of fire or electrical shock increases.
  • Using an outlet with a ground fault circuit interrupter (GFCI) is not recommended.
  • The appliance must be grounded. Ensure that the grounding electrode of the power outlet is equipped with a reliable grounding line.
  • In the event of a gas leakage or leakage of other flammable gases in your kitchen, immediately turn off the valve of the leaking gas and then open the doors and windows. Do not unplug the refrigerator and/or other electrical appliances if gas is present, as that may spark and cause a fire.
  • Do not operate electrical appliances on the top of the appliance or directly adjacent to the appliance.

ENERGY SAVING TIPS

  • The appliance should be located out of direct sunlight and in the coolest area of the kitchen, away from heat-producing appliances or heating ducts.
  • Let hot foods cool to room temperature before placing them inside the appliance. Overloading the appliance forces the compressor to run longer. Food that freezes too slowly may lose quality or spoil.
  • Be sure to wrap food properly and wipe containers dry before placing them in the appliance. This cuts down on frost build-up.
  • Refrigerator storage bins should not be lined with aluminum foil, wax paper, or paper toweling. Liners interfere with cold air circulation, making the appliance less efficient.
  • Organize and label food to reduce door openings and extended searches. Remove as many items as needed at one time and close the door as soon as possible.

BEFORE INSTALLATION

TOOLS AND PARTS

PARTS PROVIDED

  • Fastener Rings (3) — to adjust door height as necessary (see page 13)
  • Anchor Bolts (6) — to install door handles (see page 14)
  • Allen Wrench / Hex Key (1) — to secure door handles (see page 14)
  • Refrigerator Handles (2)
  • Freezer Handle (1)

PARTS AND TOOLS NEEDED

  • Phillips Screwdriver / Drill with Phillips Bit — to disassemble doors
  • Step Ladder — to help with the disassembly of doors
  • Pliers — to adjust door height as necessary
  • Water Line Installation Kit — to connect the water line

BEFORE INSTALLING THE APPLIANCE

  • If the product has been transported horizontally, you must wait a minimum of 4 hours after standing it upright before plugging it in.
  • Leave enough space to be able to fully open the doors.
  • Before preparing the product for use, remove all packing materials, including bottom cushions, foam pads, and tape from the inside of the refrigerator. Also, tear off the protective film on the doors and the refrigerator body.
  • Keep away from heat and avoid direct sunlight. Do not place the appliance in humid or water-prone areas to prevent rust or reduction of the unit’s insulating effect.
  • Do not spray the refrigerator with liquids. Do not put the refrigerator in humid or moist places where it can be easily splashed with water, so as not to affect the electrical insulation properties of the refrigerator.
  • The refrigerator should be placed in a well-ventilated indoor place, and the ground must be flat and sturdy to allow for premium operation (rotate the adjustable feet for leveling if the unit is unstable — see more on “Leveling The Feet”).

WARNING
Due to refrigerators weighing roughly 350 pounds (159 kg) — and nearly 375 pounds (170 kg) when fully packaged — at least two people must move units when unpacking and installing to avoid the risk of personal injury.

PRODUCT DIMENSIONS
CUTOUT DIMENSIONS AND CLEARANCES

When placing the refrigerator in a cabinet cutout, reference the following minimal clearance dimensions, which are recommended to facilitate proper ventilation:

  • 2″ (51 mm): Gap between the top of the refrigerator and the cabinet above
  • 2″ (51 mm): Gap between the refrigerator and back wall
  • 3/4″ (20 mm): Gap between refrigerator sides and the cabinet

RECOMMENDED CABINET CUTOUT DIMENSIONS

  • Width: 37 1/4″ (946 mm)
  • Depth: Varies (see below)
  • Height: 71 7/8″ (1826 mm)

DEPTH NOTES:

  • As noted on page 7, the depth of the unit without the doors is 29 1/2″ (749 mm).
    This means a cabinet depth could technically be as deep as 31 1/2″ (800 mm) when adding the additional 2″ (51 mm) rear gap, as this would still allow for the doors to extend beyond the cutout and be able to open freely up to 135°.

  • Cabinets can be shorter; just note the unit will extend beyond the cabinet depth. Since kitchen layouts vary, ZLINE recommends consulting with a professional installer to verify cabinet dimensions and electrical connections before installing the appliance.

DISASSEMBLING THE DOORS

NOTE:
Refrigerators are shipped with doors already installed; units are roughly 34″ (863 mm) deep. Depending on the size of your home’s doorways, you may need to remove the doors to transport the unit inside before installation. It’s recommended to remove the freezer door first, as this allows easier access to remove the refrigerator doors.

  • WARNING
    When replacing or disassembling doors after the unit has been installed, always disconnect the appliance from power — and turn the water off to the unit and drain the water lines — to avoid the risk of electric shock or personal injury.

  • WARNING
    Due to the weight of appliance doors, two people should perform the following process to avoid the risk of personal injury or damage.

FREEZER DRAWER

  1. Fully pull out the freezer door and remove both drawers inside by hand (this process is outlined on page 12). Set the drawers and plastic ice scooper aside.
  2. The door is secured to 2 brackets affixed to the guiding rails, each with 4 screws (see Figure 1). Remove the 8 screws with a Phillips screwdriver or drill bit, using care as the door may drop to the ground once all screws are removed.
  3. Set the screws and door aside and push the gliding rails into the freezer. Use care when sliding the rails back in to ensure they go in evenly. Use tape if necessary to make sure the rails do not slide out during transport.

LEFT REFRIGERATOR DOOR

  1. With both doors closed remove the 3 screws from the top hinge cover that connects both doors (see Figure 2). Set the screws aside. Use a step ladder for easier access.
  2. Pop off the panel, revealing 2 small wire harnesses above both hinges and the main white electrical harness and plastic water line connection on the left hinge.
  3. On the left door, disconnect both small harnesses. Next, disconnect the water line by removing the small blue clips and pushing the gray rubber tab to pull the line out from both sides. Lastly, disengage the large white electrical harness by removing the plastic cover, and then pushing the clip in the middle of the harness to pull it apart (see Figure 3).
  4. With a second person holding the door in place, remove the 3 screws securing the left door to the black hinge as circled in Figure 3. Set the screws aside.
  5. Open the door to 90° and lift until the metal pin at the bottom is free from the lower hinge receptacle. No screws need to be taken off the lower hinge. Set the door aside, using care to avoid scratches. NOTE: The water and electric harness lines are filtered through the upper black hinge; if desired, you may remove the wires from the hinge and completely remove the hinge, but this is not required.

RIGHT REFRIGERATOR DOOR

  1. Disconnect the 2 small electrical wire harnesses at the top of the door.
  2. With a second person helping hold the door in place, remove the three screws securing the left door to the black hinge. Set the screws aside.
  3. Open the door to 90° and lift the door firmly up and off. No screws need to be taken off the lower hinge. Set the door aside, using care to avoid scratches.

REPLACING THE REFRIGERATOR DOORS

  1. Position the right door at roughly 90° and insert the metal pin at the bottom of the door so it fits into the lower hinge receptacle (see Figure 4). Close the door.
  2. Re-secure the upper black hinge removed earlier with the same 3 Phillips-head screws.
  3. Follow the same process with the left door so the metal pin at the bottom of the door fits into the lower hinge receptacle, then re-secure the upper black hinge.
  4. Re-connect the white electrical harness, water line and blue clips to secure the water line.
  5. With both doors secured, reconnect both small wiring harnesses, then move the top hinge cover panel back into place. Make sure all wires are safely secured under the hinge cover, using care to not pinch any wires.
  6. Re-secure the top hinge cover with the 3 screws removed previously.

REPLACING THE FREEZER DOOR

  1. Following the reverse of the steps on page 10, re-secure the freezer door with the white brackets on each of the gliding rails.
  2. Ensure the 2 door studs on each door fit into the holes on the brackets (see Figure 5), then re-secure the 8 screws removed earlier. Hand tighten at first, then fully secure with a drill or screwdriver.

Scan to follow along with a video detailing the door disassembly process.

LEVELING THE FEET
  • Leveling screws can be turned easily by tipping the cabinet slightly to gain access.
  • The front should be slightly higher than the rear to aid in door closing.
  • Turn the feet clockwise to raise (R) the appliance.
  • Turn the feet counterclockwise to lower (L) the appliance.
  • Adjust the right and left feet accordingly to ensure the appliance is level.

WARNING
Before adjusting feet or door height, take extra precautions to prevent any personal injury; at least two people are recommended when performing either task due to the weight of the appliance.

LEVELING THE DOORS

  1. Raise the lower door up to the level of the higher door.
  2. Insert the supplied fastener ring(s) by using pliers in the gap between the hinge grommet and lower hinge, as shown below. The number of rings to insert depends on the gap.

INSTALLATION

DOOR HANDLE INSTALLATION

WARNING
Precautions should be taken to prevent handles from falling and causing personal injury.

  1. Take the anchor bolts from the parts package supplied with this installation manual and fasten each into the bolt holes of the refrigerator and freezer doors with a Phillips-head screwdriver. See Figure 1.
  2. Place each handle on top of the secured bolts and make sure the handles contact the door surface closely. See Figure 2.
  3. Using the provided Allen wrench/hex key, turn clockwise to secure the top and bottom handle screws to the door anchors. See Figure 3.

REMOVAL/REPLACEMENT OF DOOR HANDLES

  1. Using the provided Allen wrench/hex key, turn counter-clockwise to loosen the handle screws and pull handles outward.

WATER FILTER REPLACEMENT/INSTALLATION

  1. By hand, pull out the small drawer in the middle of the unit, as shown below.
  2. Press the filter knob and rotate 90° counterclockwise; the filter will disengage from the connector and the filter can be removed, as shown below.
  3. Some water will naturally spill out of a removed filter. Check the water tray under the strainer, take it out by hand, and dump the overflow water.
  4. To install a new filter, simply reverse the process above.

NOTE:
To ensure the highest performance and water quality, replace the filter every 6 months. A water filter icon on the display screen will signify when the filter needs to be replaced. When installing a new filter, drain 2–3 gallons of water from the dispenser to rid it of any debris. Only use a ZLINE filter. Otherwise, issues may occur.

Scan to follow along with a video detailing the water filter replacement/installation.

INSTALLING THE WATER LINE

WARNING
Risk of electric shock and damage to the appliance. Disconnect the appliance from the electrical power source before performing any work on the water connection. Only a qualified technician may connect the appliance to the water supply by plumbing and local regulations.

Connecting the water line to a drinkable (potable) water source:

  • If your water line is NOT potable, add an external water filter.
  • If you must repair or disassemble the water line, have a qualified technician cut off the plastic tubing to make sure you get a snug, leak-free connection.

Connect the appliance to a drinking water line only:

  • Minimum pressure: 40 psig (0.28 MPa)
  • Maximum pressure: 100 psig (0.69 MPa)
  • Pressure over 100 psig (0.69 MPa): Install a pressure limiter between the drinking water connection and the hose set.

Other water connection instructions:

  • A cold water connection is necessary for ice maker operation. Pressure must be between 40–100 psig (0.28–0.69 MPa). Installation must follow local plumbing regulations.
  • A separate shut-off valve should be installed in the cold-water inflow. The valve should not be located behind the appliance. It is recommended a qualified technician mount the shut-off valve directly next to the appliance or at another place that is easily accessible.
  • When installing water connections, pay attention to the permissible installation area.
  • For the drinking water line connection, use only water pipes suitable for drinking water. Observe national regulations and conditions provided by local water supply companies.

Water pressure and making ice:

  • When first using the appliance, it may take up to 12 hours for both ice makers to fill. If it takes considerably longer, it may be due to low water pressure causing only a small portion of the ice trays to fill with water, which results in a slower ice-making speed. Since each situation is unique, consult a professional regarding your home’s recommended psi limits to achieve optimal ice-making conditions.

NOTE:
A water line installation kit is required to complete the water line installation. Kits are available at most local hardware stores.

  1. Turn off the main water supply and attach the new 1/4″ stainless steel braided line in the kit to the 1/4″ connector to the main water shut-off valve located at the wall behind the refrigerator. Use pliers or a wrench to ensure the connection is snug.
  2. Connect the other end of the braided line to the 1/4″ to 1/4″ brass compression connector that is provided in the water line kit. Take off the other end by unscrewing the brass connector.
  3. Slide the female screw connection piece that was taken off of the brass connector and with the brass ring around the base of the plastic water line that extends from the back of and attaches to the refrigerator.
  4. Then, take the plastic line, and with the female connection piece, securely tighten it to the brass connector piece. You’ll need two wrenches to hold one side while you’re turning the other to ensure the connection is snug.
  5. Finally, turn on the water supply slowly to make sure there are no water leaks. Flush several gallons of water to clear the water supply line.

FINAL STEPS
After the water line is properly installed, connect the power plug to an appropriately grounded, dedicated 3-prong outlet at the rear of the refrigerator. When preparing to move the refrigerator into the cutout, you can hang the power cord on the power cord hook provided on the back of the unit.

WARRANTY

COVERAGE

  • ZLINE Kitchen and Bath (“ZLINE”) standard-depth refrigerators have a one-year parts and service warranty and a five year parts warranty on the unit’s sealed cooling system.
  • ZLINE warranty periods begin from the original date of product delivery and solely cover the original purchaser of the product, delivered new and in its original carton. The limited warranty covers all parts and labor for necessary repairs if any part of the product, or the product itself, proves to be defective in materials or workmanship.
  • The product must be deemed serviceable via troubleshooting with the ZLINE Customer Experience team. All service on ZLINE products under warranty must be performed by ZLINE-approved and ZLINE-certified service providers unless otherwise specified by ZLINE. Service will be provided during normal business hours.
  • Products must be unobstructed and accessible to the service provider at the time of service. ZLINE’s liability is limited to the original purchase price of the product. Additional injuries, losses, damages, or other inconveniences caused by product malfunction or defects in materials are not covered under the terms of this warranty.

TERMS

  • ZLINE warranties apply only to the original purchaser of a ZLINE product installed for normal residential use. This is defined as a single-family, residential dwelling in a non-commercial setting. Any warranty claim stemming from installation, operation, or any other use within a commercial setting is not covered under this limited warranty. Commercial settings include, but are not limited to: schools, churches, hotels, restaurants, vacation rentals such as Airbnb, daycare centers, private clubs, fire stations, common areas in multi-family dwellings, nursing homes, food service locations, and institutional food service locations such as hospitals or correctional facilities.
  • This warranty is non-transferable and will not under any circumstance be extended based on the date of installation — the warranty period takes effect from the date of delivery and only covers the original purchaser. The warranty applies only to products installed in the contiguous United States and the District of Columbia.
  • Failure to secure certified warranty service per these terms will result in a forfeiture of the remaining warranty. Out-of-pocket payments will not be reimbursed unless prior approval is received from ZLINE and/or ZLINE-certified service contract partners. Unapproved out-of-pocket payments for service will not be reimbursed. All warranty procedures must be followed to maintain warranty coverage.
  • If a product qualifies within the service window provided under these warranty terms, and ZLINE is unable to repair the product or a defective part of the product after a reasonable number of attempts, ZLINE reserves the right to offer to replace the defective part or the product or provide the original purchaser a full refund of the purchase price of the product (not including installation, removal, or other charges that were not included in the original purchase price).
  • The original purchaser of the product must provide the original proof of purchase, including the purchase date, when filing a claim to obtain replacement parts, service, or refunds. Additionally, the original purchaser of the product must provide the serial number of the product when filing a claim to obtain replacement parts, service, or refunds.
  • This warranty shall not apply to any ZLINE product in which the original factory serial number has been removed, altered, or cannot be readily determined for any reason. Further, ZLINE is not responsible for damage resulting from, but not limited to shipment, delivery, or improper installation; negligence or improper maintenance, misuse, or abuse of the product; unauthorized alteration, modification, or tampering with the product; accident, fire, floods, pest infestations, pandemics, natural disasters, or any other unpreventable or unexplained acts of nature, commonly referred to as “acts of God”; flare-up fires or damages caused by improper electric supply, electrical line current, voltage, or power surges; and service to correct installation not per the instructions contained in ZLINE’s product manuals and/or with local government codes.
  • In the event service is dispatched, and it is discovered that the reported issue is not covered under warranty based on the disclaimers above, the customer will be responsible for all service fees. Failure to pay these fees will result in the forfeiture of the remaining warranty coverage.
  • Information contained within ZLINE’s installation and user manuals, in addition to product information included on ZLINE’s website and all related digital listings, do not cover every possible condition and situation that may occur during the installation or operation of ZLINE products.
  • ZLINE reserves the right to make changes at any time to its products when considered safe, necessary, and useful. Always check the ZLINE website for the most up-to-date version of its product manuals: www.zlinekitchen.com/pages/manuals.
  • Do not install or operate any ZLINE product if it has missing or broken parts or if it arrives damaged due to shipping. If ZLINE products arrive damaged, contact ZLINE Customer Experience at 1-614-777-5004 for help. Failure to report a damaged appliance before installation or operation may void the warranty.
  • ZLINE disclaims responsibility for damage or injury caused by improper installation or use of any of its products. ZLINE is under no obligation, by law or otherwise, to provide concessions, including repairs, prorates, rebates, discounts, or replacements, once the warranty has expired.

SERIAL NUMBER LOCATION
The rating tag shows the model and serial number of your refrigerator. The product label and rating tag is located inside the unit on the right-hand side, above the crisper drawer compartment. The tag is visible when the refrigerator door is open. Do not remove permanently affixed labels, warnings, or plates from the product. This will void the warranty.

SERVICE
For warranty service, please contact our Customer Service team at 1-614-777-5004 or visit www.zlinekitchen.com/contact to utilize our online Customer Experience Portal.

Scan the QR code to view the most up-to-date version of our Installation Manual and User Manual.

Need to purchase a part or accessory for your ZLINE product?
Visit www.zlineparts.com, ZLINE’s official parts distribution partner.

References

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