IM Impression RC Series Metered Water Softeners

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Specifications:

• Model: Impression Series Water Softener
• Serial Number: [Serial Number]

Product Information:

Your Impression Series water softener is a precision-built,
high-quality product designed to deliver softened water for many
years when properly installed and operated. Please carefully review
this manual before installation and keep it for future reference.
For any questions, contact your local dealer.

Pre-Installation Instructions:

The manufacturer has preset the unit’s sequence of cycles, cycle
times, salt dose, exchange capacity, and salt dose refill time.
Refer to the manual for detailed instructions for dealers,
installers, and homeowners.

General Operating Displays & Navigation:

During normal operation, the default displays show time of day
and flow rate. Additional displays like capacity remaining and days
to regeneration are optional. Pressing the NEXT button cycles
through available displays. Follow specific button actions for
navigation and settings adjustments.

Double Regeneration:

1. Press the REGEN button once; REGEN TODAY will flash.

2. Hold the REGEN button for three seconds to initiate a
   regeneration.

3. The valve will complete immediate regeneration and regenerate
   again within the preset time.

Bypass Valve:

The bypass valve has four positions:

1. NORMAL OPERATION: Water flows through the softener during
   normal operation and regeneration.

2. BYPASS: Isolates the system from water flow.

FAQ:

Q: How often should I regenerate my water softener?

A: The system is designed to regenerate automatically based on
preset settings. However, a double regeneration can be initiated if
needed.

Q: Can the water softener remove nitrates from water?

A: Water conditioners do not remove nitrates; specialized
equipment is required for nitrate removal.

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Installation Instructions & Owner’s Manual
Impression Series® Impression RC Series
Metered Water Softeners
For Models: · IM · IMC · IMRC

TABLE OF CONTENTS
Pre-Installation Instructions for Dealers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Bypass Valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Programming Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Start-up Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Operating Displays and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Installation Fitting Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Quick Reference Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

YOUR WATER TEST
Hardness __ gpg Iron __ ppm pH _ number *Nitrates __ ppm Manganese ____ ppm Sulphur _ yes/no Total Dissolved Solids ____
*Over 10 ppm may be harmful for human consumption. Water conditioners do not remove nitrates or coliform bacteria, this requires specialized equipment.
Look for our Water-Right instructional videos on

PRODUCT INFORMATION
MODEL NUMBER SERIAL NUMBER DEALER INFORMATION:

Your Impression Series water softener is a precision built, high quality product. These units will deliver softened water for many years to come when installed and operated properly. Please study this manual carefully and understand the cautions and notes before installing. This manual should be kept for future reference. If you have any questions regarding your water softener, contact your local dealer.

PRE-INSTALLATION INSTRUCTIONS

The manufacturer has preset the water treatment unit’s sequence of cycles, cycle times, salt dose, exchange capacity and salt dose refill time.

THE DEALER SHOULD…
·Read this page and guide the installer regarding hardness, day override and time of regeneration.

THE INSTALLER SHOULD…
·Program installer settings including hardness, day override, and time of regeneration.
·Read Operating Displays and Maintenance section.
·Set the time of day
·Read Power Loss and Error Display section.
·Ensure that system and installation are in compliance with all state and local laws and regulations.

THE HOMEOWNER SHOULD…
·Read Programming Procedures section.
·Read Operating Displays and Maintenance section.

GENERAL OPERATING DISPLAYS & NAVIGATION
During normal operation, the default user displays are “time of day” and “gallons per minute”. Flow rate, capacity remaining, and days to a regeneration are optional displays. For more explanation, consult the “operating displays and maintenance section”. Pressing the NEXT button on a general operating screen will cycle through the available operating displays.
In any screen other than a general operating display, the NEXT button will proceed to the next step, the REGEN button will return to a previous step, and the CLOCK button will return to the general operating displays. Any changes made prior to the exit will be incorporated. If no buttons are pressed within five minutes, the display will return to the general operating displays.
DOUBLE REGENERATION
Two generations within 24 hours are possible with a return to the preset program. To initiate a double regeneration: 1. Press the REGEN button once. “REGEN TODAY” will flash on the display. 2. Press and hold the REGEN button for three seconds until a regeneration begins.
Once the valve has completed the immediate regeneration, the valve will regenerate once more during the preset time.

3

BYPASS VALVE
The bypass valve is typically used to isolate the control valve from the plumbing system’s water pressure in order to perform control valve repairs or maintenance. The 1″ full flow bypass valve incorporates four positions, including a diagnostic position that allows a service technician to have pressure to test a system while providing untreated bypass water to the building. Be sure to install bypass valve onto main control valve before beginning plumbing or make provisions in the plumbing system for a bypass. The bypass body and rotors are glass-filled Noryl® and the nuts and caps are glass-filled polypropylene. All seals are self-lubricating EPDM to help prevent valve seizing after long periods of non-use. Internal “O” Rings can easily be replaced if service is required.
The bypass consists of two interchangeable plug valves that are operated independently by red arrow shaped handles. The handles identify the direction of flow. The plug valves enable the bypass valve to operate in four positions.
1. NORMAL OPERATION POSITION: The inlet and outlet handles point in the direction of flow indicated by the engraved
arrows on the control valve. Water flows through the control valve for normal operation of a water softener or filter. During the regeneration cycle this position provides regeneration water to the unit, while also providing untreated water to the distribution system (Fig. 1).
2. BYPASS POSITION: The inlet and outlet handles point to the center of the bypass. The system is isolated from the water
pressure in the plumbing system. Untreated water is supplied to the building (Fig. 2).
3. DIAGNOSTIC POSITION: The inlet handle points toward the control valve and the outlet handle points to the center of bypass
valve. Untreated supply water is allowed to flow to the system and to the building, while not allowing water to exit from the system to the building (Fig. 3). This allows the service technician to test the unit and perform other functions without disrupting the water going to the building.
NOTE: The system must be rinsed before returning the bypass valve to the normal position.
4. SHUT OFF POSITION: The inlet handle points to the center of the bypass valve and the outlet handle points away from the
control valve. The water is shut off to the building. The water treatment system will depressurize upon opening a tap in the building. A negative pressure in the building combined with the unit being in regeneration could cause a siphoning to the building. If water is available on the outlet side of the unit, it is an indication of water bypassing the system (Fig. 4) (i.e. a plumbing cross-connection somewhere in the building).

NORMAL OPERATION POSITION

“TREATED” WATER EXITS

SUPPLY WATER ENTERS

BYPASS POSITION

SUPPLY WATER EXITS

SUPPLY WATER ENTERS

DIAGNOSTIC POSITION

SUPPLY WATER EXITS

SUPPLY WATER ENTERS

SHUT OFF POSITION

NO WATER EXITS

SUPPLY WATER IS SHUT OFF
TO THE HOUSE AND THE VALVE

FIGURE 1

FIGURE 2

FIGURE 3

FIGURE 4

4

INSTALLATION

GENERAL INSTALLATION & SERVICE WARNINGS The control valve, fittings and/or bypass are designed to accommodate minor plumbing misalignments. There is a small amount of “give” to properly connect the piping, but the water treatment unit is not designed to support the weight of the plumbing.
Do not use Vaseline, oils, other hydrocarbon lubricants, or spray silicone anywhere. A silicone lubricant may be used on black “O” Rings, but is not necessary. Avoid any type of lubricants, including silicone, on red or clear lip seals.
Do not use pipe dope or other sealants on threads. Teflon® tape must be used on the threads of the 1″ NPT inlet and outlet and on the threads for the drain line connection. Teflon® tape is not used on the nut connections or caps because “O” Ring seals are used. The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic Service Wrench,

100249864 (CV3193-02). If necessary, pliers can be used to unscrew the nut or

cap. Do not use a pipe wrench to tighten nuts or caps. Do not place screwdriver in slots on caps and/or tap with a hammer.

SITE REQUIREMENTS · Water pressure ­ 30-100 psi · Water temperature ­ 33-100°F (0.5-37.7°C) · Electrical ­ 115/120V, 60Hz uninterrupted outlet

· Current draw is 0.5 amperes · The plug-in transformer is for dry locations only

OUTSIDE TAP
OVERHEA

OUTSIDE TAP

PASS VALVE PASS VALVE

COLD HOT

10 FEET

GROUND STRAP

SHUTOFF VALVE

MAY NOT BE REQUIRED
EXPANSION TANK

OVERHEA

D

VIEW
OUT

OF BY
IN

COLD HOT

10 FEET

GROUND STRAP

SHUTOFF VALVE

MAY NOT BE REQUIRED
EXPANSION TANK

D

VIEW
OUT

OF BY
IN

WATER HEATER

WATER HEATER

PRESSURE TANK

TO DRAIN

TO DRAIN

WATER METER

WATER SUPPLY
WELL WATER INSTALLATION

WATER SUPPLY
MUNICIPAL INSTALLATION

1. The distance between the drain and the water treatment unit should be as short as possible (see #9). 2. Since salt must be added periodically to the brine tank, it should be in an easily accessible location. 3. The media tank should be installed on a firm, level surface (above or below grade). 4. It is NOT recommended to install any water treatment unit with less than 10 feet of piping between its outlet and the inlet of a water heater.

CAUTION: To protect the unit in the event of a hot water heater backup, the manufacturer recommends the use of an expansion tank on the outlet side of the unit (see diagram).

5. Do not locate unit where it or its connections (including the drain and overflow lines) will ever be subjected to temperatures under 33°F.
6. Do not subject the tank to any vacuum as this may cause an “implosion” and could result in leaking. If there is a possibility a vacuum could occur, please make provision for a vacuum breaker in the installation.
7. INLET/OUTLET PLUMBING: Be sure to install Bypass Valve onto main control valve before beginning plumbing. If it is desired to bypass outside hydrants, a cold water kitchen sink, or other locations, provisions should be made at this time. Install an inlet shutoff valve and plumb to the unit’s bypass valve inlet located at the right rear as you face the unit. There are a variety of installation fittings available. They are listed under the Installation Fitting Assemblies section of the manual. When assembling the installation fitting package (inlet and outlet), connect the fitting to the plumbing system first and then attach the nut, split ring and “O” Ring. Heat from soldering or solvent cements may damage the nut, split ring or “O” Ring. Solder joints should be cool and solvent cements should be set before installing the nut, split ring and “O” Ring. Avoid getting solder flux, primer, and solvent cement on any part of the “O” Rings, split rings, bypass valve or control valve. If the building’s electrical system is grounded to the plumbing, install a copper grounding strap from the inlet to the outlet pipe. Plumbing must be done in accordance with all applicable local codes.

5

INSTALLATION

8. INSTALLING GROUND: To maintain an electrical ground in metal plumbing of a home’s cold water piping (such as a copper plumbing system), install a ground clamp or jumper wiring.
NOTE: If replacing an existing unit, also replace the ground clamps/wire. If removing a unit, replace the piping with the same type of piping as the original to assure plumbing integrity and grounding.

GROUND STRAP
SHUTOFF VALVE

9. DRAIN LINE: First, be sure that the drain can handle the backwash rate of the system. Solder joints near the

drain must be done prior to connecting the drain line flow control fitting. Leave at least 6″ between the drain

line flow control fitting and solder joints. Failure to do this could cause interior damage to the flow control.

Install a 1/2″ I.D. tube to the Drain Line Assembly in accordance with plumbing regulations or discard the tubing

nut and use the 3/4″ NPT fitting for rigid pipe (recommended). If the backwash rate is greater than 7 gpm, use a 3/4″ drain line. Where the drain line is elevated but empties into a drain below the level of the control valve, form

GROUND STRAP

a 7″ loop at the discharge end of the line so that the bottom of the loop is level with the drain connection on the control valve. This will provide

an adequate anti-siphon trap. Piping the drain line overhead <10 ft is normally not a problem. Be sure adequate pressure is available (40-60 psi

is recommended). Where the drain empties into an overhead sewer line, a sink- type trap must be used with appropriate air gap (see drawing).

Run drain tube to its discharge point in accordance with plumbing codes. Pay special attention to codes for air gaps and anti-siphon devices.

CAUTION: Never insert a drain line into a drain, sewer line, or trap. Always allow an air gap of 1-1/2″ or twice the pipe diameter, whichever is greater, between the drain line and the wastewater to prevent the possibility of sewage being back-siphoned into the softener.

1. Floor Drain

2. Standpipe

3. Laundry Tub

TYPICAL DRAIN LINE INSTALLATIONS

10. SAFETY BRINE TANK CONNECTION: Install the 3/8″ O.D. polyethylene tube from the Refill Elbow to the Brine Safety Float valve in the brine tank.

Connection at Refill Elbow on the control valve

Connection at Brine Safety Float in brine tank

11. OVERFLOW LINE CONNECTION: An overflow drain line is recommended where a brine overflow could damage furnishings or the building structure. Your unit is equipped with a brine tank safety float which greatly reduces the chance of an accidental brine overflow. In the event of a malfunction, however, an overflow line connection will direct the “overflow” to the drain instead of spilling on the floor where it could cause considerable damage. This fitting is an elbow on the side of the brine tank. Attach a length of 1/2″ I.D. tubing to fitting and run to drain. Do not elevate overflow line higher than 3″ below bottom of overflow fitting. Do not connect this tube into the drain line of the control valve. Overflow line must be a direct, separate line from overflow fitting to drain, sewer, or tub. The overflow line is a gravity drain and cannot run higher than the initial drain point. Allow an air gap as per the drain line instructions.

6

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PROGRAMMING PROCEDURES

1 . Set Time of Day
Typically, time of day should only need to be set after extended power outages or when daylight saving time begins or ends or after the battery has been replaced. If an extended power outage occurs, the time of day will flash on and off indicating that the time should be reset. To set the clock:

STEP 1 ­ Press the CLOCK button.
STEP 2 ­ Set the hour of the day using + or ­ buttons. AM/PM toggles after 12. Press NEXT to go to step 3. STEP 3 ­ Set the minutes using + or ­ buttons. Press NEXT to go to step 4 or REGEN to return to previous step. STEP 4 ­ Set the day of the week using + or ­ buttons. Press NEXT to exit clock setting or REGEN to return to previous step.

1 TI ME OF DAY

MON

8 GPM 2:40 PM

2 TI ME
SET

HOUR
2:00 AM

3 TI ME
SET

MI NUTES
2:00 AM

4 CURRENT DAY
SET MON

return to general display

2 . Programming

1

The manufacturer has preset the unit so that the gallons between regenerations will be automatically calculated

after the hardness is entered. Press NEXT to cycle to the next step or REGEN to return to the previous step.

STEP 1 ­ Press and hold the NEXT and + buttons simultaneously for 3 seconds.

2 WATER HARDNES S

SET

20 GR

STEP 2 ­ HARDNESS: Use the + or ­ buttons to adjust the hardness value in grains per gallons. Adjustable
from 1 to 150 gpg in 1 grain increments (default setting is 20).
The hardness value is based on the actual compensated hardness of the water and must be set by an authorized dealer following an on-site water analysis. Adjusting the number will only impact the frequency of regeneration and will not alter or affect the hardness of the water treated by the unit.

3 DAYS BETWEEN REGEN

SET

12

Note: If a resin media is used, increase the grains per gallon if soluble iron is present (1 ppm = 4 gpg). This screen will not display if “FILTER” mode is selected.
STEP 3 ­ DAYS BETWEEN REGENERATION (DAY OVERRIDE): Use the + or ­ buttons to adjust the day
override. Adjustable from 1-28 days or OFF. The manufacturer has factory set 12 days as the default.

4 REGEN TI ME HOUR

2:00 SET

AM

The Day Override value represents the maximum number of days between regenerations. If any number is set (1-28 days), a regeneration will be scheduled for that day if the gallon capacity has not been met. If OFF is set, the unit will only initiate a regeneration once the gallon capacity has been met.
STEP 4 ­ REGENERATION HOUR: Use the + or ­ buttons to adjust the time of day the unit will regenerate.
AM/PM toggles after 12. The manufacturer has factory set 2:00 A.M. as the default setting which is recommended for a normal household.

5 REGEN TI ME MI NUTES

2:00 SET

AM

STEP 5 ­ REGENERATION MINUTES: Use the + or ­ buttons to set minutes.
STEP 6 ­ BACKLIGHT DISPLAY CONTROL: Use the + or ­ buttons to turn the backlight setting ON or OFF. If unit
is set to OFF, the backlight will turn off after 5 minutes of inactivity. This setting is not available on all models.

6 LI GHT NORMALLY

SET

ON

Optional Display

Press NEXT to return to General Display.

Return to general display.

8

STARTUP INSTRUCTIONS

FOR DOWNFLOW REGENERATING UNITS

FLUSHING OF SYSTEM: To flush the system of any debris and air after installation is complete, please perform the following steps:
1. Rotate bypass handles to the bypass mode (Fig. 2 on page 4) . 2. Turn on inlet water and check for leaks in the newly installed plumbing. 3. Fully open a cold water faucet, preferable at a laundry sink or bathtub without an aerator. 4. Wait two to three minutes or until water runs clear, then turn water off and follow start-up instructions.

Below is the name of each cycle as it appears on the screen with a description of the cycle position. The timing of each cycle will vary depending on the unit size as set from the factory.

Name of Cycle FILL SOFTENING BACKWASH REGENERANT DRAW DN (DOWN) RINSE

Description BRINE TANK FILL SOFT WATER BRINE MAKING BACKWASH BRINE DRAW AND SLOW RINSE FAST RINSE

The system is now ready for filling with water and for testing.

1. With the softener in the bypass mode (Fig. 2 on page 4) and the control valve in normal operation where the display shows either the time of day or the gallons remaining, manually add 3″ of water to the brine tank.
NOTE: If too much water is put into the brine tank during softener start up, it could result in a “salty water” complaint after the first regeneration.
During the first regeneration, the unit will draw out the initial volume of brine/regenerant and refill it with the correct preset amount.

2. With the softener in bypass mode, press and hold the button until the motor starts. Release button. The display reads “FILL” and the remaining time in this step is counting down. Since the brine tank was already filled in Step 1, press again and the display will read SOFTENING 240 (During a full regeneration this will be a 4 hour period for salt to dissolve). Press again to put the valve into “BACKWASH.” Once valve has stopped in position, unplug the transformer so that the valve will not cycle to the next position. Open the inlet handle of the bypass valve very slightly allowing water to fill the tank slowly in order to expel air.
CAUTION: If water flows too rapidly, there will be a loss of media to the drain.
3. When the water is flowing steadily to the drain without the presence of air, slowly open the inlet valve. Restore power and momentarily press the button to advance the control to the “BRINE” position.

4. With the bypass now in diagnostic mode (Fig. 3 on page 4), check to verify that water is being drawn from brine tank with no air leaks or bubbles in the brine line. There should be a slow flow to the drain. Disconnect brine line from the safety float valve in the brine tank and check for a vacuum. After proper confirmation, reconnect brine line making sure to insert properly.

5. Momentarily press again until the display reads “RINSE.” There should be a rapid flow to the drain. Unplug transformer to keep the valve in the “RINSE” position. Allow to run until steady, clear and without air. While the unit is rinsing, load the brine tank with
water softener salt (Refer to Brine Tank Maintenance and Salt Section). Restore power.

6. Place bypass valve in the normal operating mode (Fig. 1 on page 4) by opening the outlet bypass handle. Press and the unit will return to the service position with time of day being displayed.

7. CONDITIONING OF MEDIA: To flush any remaining debris and air from the system again: 1. Full open a cold water faucet, preferably at a laundry sink or bathtub without an aerator. 2. Wait two to three minutes or until water runs clear, then turn water off. 3. Turn on hot water and check for air, then turn water off after air is discharged.

8. SANITIZING OF UNIT UPON INSTALLATION AND AFTER SERVICE: At this time, it is advised to sanitize the softener: 1. Open brine tank and remove brine well cover. 2. Pour 1 oz. of household bleach into the brine well.
NOTE: Avoid pouring bleach directly onto the safety float components in the brine well.
3. Replace brine well cover. Unit sanitizing will be complete when the first cycle is run and the bleach is flushed from the unit.

9. Check time of day. Start-up is now complete.

9

OPERATING DISPLAYS AND MAINTENANCE:

1 . GENERAL OPERATION: When the system is operating, one of five displays may be shown and will alternate with the installing dealer’s name and phone number for future service (if set). Pressing NEXT will alternate between the displays.
1. Time of Day Screen: Displays the current time of day, the day of the week, and flow rate. 2. Flow Rate Screen: Displays the current treated water flow rate through the system in Gallons Per Minute. 3. Capacity Remaining Screen: Displays the amount of gallons of treated water remaining until the system triggers a regeneration. 4. Days to a Regen Screen: Displays the number of days until the system triggers a regeneration. Based on the days override value. 5. Dealer Name Screen: Displays dealer specific name and phone number. This scrolling display will only appear if set by the dealer.

1 TI ME OF DAY

MON

8 GPM 2:40 PM

2 F LOW RATE
8.0 GPM

3 CAP ACI TY REMAI NI NG

8 1600 GPM

GAL

4 DAYS TO A REGEN

8 GP M

3

5 555 5555555
DEALER NA

If the system has called for a regeneration that will occur at the preset time of regeneration, the words “REGEN TODAY” will appear on the display. If a water meter is installed, “GPM” flashes on the display when water is being treated, indicating gallons per minute flowing through the system.

2 . REGENERATION MODE: Typically, a system is set to regenerate at a time of no water usage. If there is a demand for water when the system is regenerating, untreated water will be delivered. When the system begins to regenerate, the display will include information about the step of the regeneration process and the time remaining for that step to be completed. The system runs through the steps automatically and will reset itself to provide treated water when the regeneration has been completed.

Current Regen Cycle Stage
Time Remaining in Stage

BACKWASH
8:22

REGENERATION MODE

3 . MANUAL REGENERATION: Sometimes there may be a need to regenerate a unit before the control valve calls for it. This may be needed if a period of heavy water use is anticipated or when the system has been operating without salt.
· To initiate a manual regeneration at the next preset regeneration time, press and release the REGEN button. The words “REGEN TODAY” will flash on the display to indicate that the system will regenerate at the scheduled regeneration time (see the Programming Procedures section). If you pressed the REGEN button in error, pressing and releasing the button again will cancel the command.
· To initiate a manual regeneration immediately, press and hold the REGEN button for three seconds. The system will begin to regenerate immediately. This command cannot be canceled.

REGEN TODAY and TIME OF DAY will flash alternately if a regeneration is expected tonight.

REGEN TODAY

MON

8 GPM 2:40 PM

MANUAL REGEN

Once a manual regeneration is initiated, the unit will enter the FILL position. This position allows water to enter the brine tank until it reaches the proper level. Once this position is complete, you will notice a 240 minute (4 hours) SOFTENING position. This 4 hour window allows the salt to dissolve and achieve proper brine strength. During these FILL and SOFTENING positions, you will have softened water available for use. Once the unit advances to the BACKWASH position and subsequent positions thereafter (see Start Up Instructions for regeneration sequence), the unit will deliver water, but it will be untreated.
IMPORTANT: With the Dry Salt Storage Feature, the brine tank will refill 4 hours before the actual regeneration occurs. You may experience a small amount of noise for a short period of time at 10:00 p.m. (with factory settings) on the night that the regeneration is to occur. This noise is only the brine tank filling and at no time during this process will you be without treated water.

10

OPERATING DISPLAYS AND MAINTENANCE:

4 . POWER LOSS AND BATTERY REPLACEMENT: If an extended power outage occurs, the control valve will retain the time of day settings until the board’s battery is depleted. Once the battery is depleted, the display will appear dark and absent of any information. If this occurs, following these steps will determine if the problem is a low battery or a board failure.

To determine if the battery is depleted: 1. Remove valve cover. Disconnect power from PC Board at the four pin connector at the bottom of the board.

2. Wait five minutes for board to de-energize. Remove battery with a non- conductive/non-metallic material. Reference the Parts Breakdown section of this manual for location.

3. Wait five minutes for board to de-energize.

4. With the battery out, re-connect the power supply to the board. The board’s display should begin to show information.

BATTERY REPLACEMENT

This indicates that the board is operating correctly. If the display does not work, call installing dealer for service.

5. To replace with new battery, unplug transformer from outlet. Install a 3 volt Lithium Coin Cell type 2032 battery, available at most stores. Plug unit back into outlet.

It is important to replace the battery with the valve unplugged to avoid causing a short and potentially ruining the board.

6. Reset the time of day (see programming procedures) and initiate regeneration (see operating displays and maintenance).

If these procedures do not remedy the problem, please consult the installing dealer for service.

5 . ERROR MESSAGE: If the word “ERROR” appears and flashes alternately with the dealer name and phone
number, record the ERRORnumber and contact your servicing dealer promptly. This indicates that the control valve was not able to function properly.

CALL FOR SERVI CE
ERROR 106
ERROR SCREEN

6 . BRINE TANK MAINTENANCE AND SALT: Refill the brine tank as necessary, making sure at least 1/3 of the brine tank is full at all times. Without proper salt levels, the water softener may not operate properly.

Because “typical” settings of this water softener include a dry salt storage feature (a small amount of water in brine tank between regeneration), the manufacturer recommends the use of solar salt for best results. The brine tank is manufactured for the use of solar, pellets or rock salt. Do not use block salt. If pellet or rock salt is used, a cleaning of the brine tank every six months is recommended. If the dry salt storage feature is
not being utilized, block salt may be used.

Caution: With some models the manufacturer does NOT recommend the use of any resin cleaners, nor placing any resin cleaners into the brine tank. Furthermore, do not use any salt that indicates it is an iron cleaning salt or that contains any cleaning additives. This may be harmful to the water softener and for human consumption. Consult dealer for proper cleaning instructions.

7 . RC UNITS (RESIN CARBON): RC units are normally applied on city water that in instances of excessive chlorine tastes and odors. A RC unit utilizes a unique dual chamber, referred to as a split tank. In the top half of the tank, carbon is used to remove nuisance tastes and odors before moving through the lower chamber which contains the softening resin media. Typically, carbon in RC units will need to be replaced every three to five years; however, that range is affected by the amount of chlorine in the untreated water, the amount of water used, and the temperature of the water. Please consult your dealer for typical replace times for your area.

Carbon

Softener Media

11

TROUBLESHOOTING GUIDE

PROBLEM
1 . No display on PC board .

CAUSE

CORRECTION

A. Depleted battery.

A. See Operating Display and Maintenance section.

B. Control valve power adapter not plugged into outlet or power cord end not connected to PC board connection.

B. Plug power adapter into outlet or connect power cord end to PC board connection.

C. Improper power supply.

C. Verify proper voltage is being delivered to PC board.

D. Defective power adapter.

D. Replace power adapter.

E. Defective PCboard. F. No power at electric outlet.

E. Replace PC board. F. Repair outlet or use working outlet.

2 . PC board does not display correct time of day .

A. Power adapter plugged into electric outlet controlled by light switch.

A. Use uninterrupted outlet.

B. Tripped breaker switch and/or tripped GFI.

B. Reset breaker switch and/or GFI switch.

C. Power outage.

C. Reset time of day. If PC board has battery back up present the battery may be depleted. See front cover and drive assembly drawing for instructions.

D. Defective PC board.

D. Replace PC board.

A. Bypass valve in bypass position.

3 . Display does not indicate that water is flowing . Refer to user instructions for how the display indicates water is flowing .

B. Meter is not connected to meter connection on PC board.
C. Restricted/stalled meter turbine.
D. Meter wire not installed securely into three pin connector.

E. Defective meter.

F. Defective PC board.

A. Turn bypass handles to place bypass in service position.
B. Connect meter to three pin connection labeled METER on PC board.
C. Remove meter and check for rotation or foreign material.
D. Verify meter cable wires are installed securely into three pin connector labeled METER.
E. Replace meter.
F. Replace PC board.

A. Power outage.

4 . Control valve

regenerates at wrong time of day .

B. Time of day not set correctly.

C. Time of regeneration set incorrectly.

D. Control valve set at immediate regeneration.

A. Reset time of day. If PC board has battery back up present the battery may be depleted. See front cover and drive assembly drawing for instructions.
B. Reset to correct time of day.
C. Reset regeneration time.
D. Check programming setting and reset to DELAYED (for a delayed regen time).

5 . Time of day flashes on and off .

A. Power outage.

A. Reset time of day. If PC board has battery back up present the battery may be depleted. See front cover and drive assembly drawing for instructions.

6 . Control valve does

A. Broken drive gear or drive cap assembly.

not regenerate

automatically when the correct button(s) is

B. Broken piston rod.

pressed and held .

For timeclock valves
the buttons are + or ­ .

C. Defective PC board.

For all other valves the

button is REGEN .

D. Cover installed incorrectly.

A. Replace drive gear or drive cap assembly. B. Replace piston rod. C. Defective PC board. D. Reinstall cover.

12

TROUBLESHOOTING GUIDE

PROBLEM

CAUSE

CORRECTION

A. Bypass valve in bypass position.

7 . Control valve does not regenerate automatically but

B. Meter is not connected to meter connection on PC board.

does when the correct button(s) is depressed

C. Restricted/stalled meter turbine.

and held . For timeclock valves the
buttons are + or ­ .

D. Incorrect programming. E. Meter wire not installed securely into three

For all other valves the pin connector.

button is REGEN .

F. Defective meter.

G. Defective PC board.

A. Turn bypass handles to place bypass in service position.
B. Connect meter to three pin connection labeled METER on PC board.
C. Remove meter and check for rotation or foreign material.
D. Check for programming error.
E. Verify meter cable wires are installed securely into three pin connector labeled METER.
F. Replace meter.
G. Replace PC board.

8 . Hard or untreated water is being delivered .

A. Bypass valve is open or faulty. B. Media is exhausted due to high water usage. C. Meter not registering.
D. Water quality fluctuation. E. No regenerant or low level of regenerant in
regenerant tank. F. Control fails to draw in regenerant.
G. Insufficient regenerant level in regenerant tank.

A. Fully close bypass valve or replace. B. Check program settings or diagnostics for abnormal
water usage. C. Remove meter and check for rotation or
foreign material. D. Test water and adjust program
values accordingly.
E. Add proper regenerant to tank.
F. Refer to Troubleshooting Guide number 12.
G. Check refill setting in programming. Check refill flow control for restrictions or debris and, if necessary, replace.

H. Damaged seal/stack assembly/piston.
I. Control valve body type and piston type mix matched.
J. Fouled media bed.

H. Replace seal/stack assembly and/or piston.
I. Verify proper control valve body type and piston type match.
J. Replace media bed.

A. Improper refill setting.

A. Check refill setting.

9 . Control valve uses B. Improper program settings. too much regenerant .

B. Check program setting to make sure they are specific to the water quality and application needs.

C. Control valve regenerates frequently.

C. Check for leaking fixtures that may be exhausting capacity or system is undersized.

A. Low water pressure.
10 . Residual regenerant being delivered to B. Incorrect, damaged, or restricted injector. service .
C. Restricted drain line.

A. Check incoming water pressure ­ water pressure must remain at minimum of 25 psi.
B. Replace injector with correct size for the application.
C. Check drain line for restrictions or debris and remove any obstructions.

11 . Excessive water in regenerant tank .

A. Improper program settings. B. Plugged injector. C. Drive cap assembly not tightened in properly. D. Damaged seal/stack assembly/piston.
E. Restricted or kinked drain line.

F. Plugged backwash flow controller.

G. Missing refill flow controller. H. Brine tube not inserted properly into brine elbow in
brine tank.
13

A. Check refill setting. B. Remove injector and replace.
C. Re-tighten the drive cap assembly.
D. Replace seal/stack assembly and/or piston. E. Check drain line for restrictions or debris and or
unkink drain line. F. Remove backwash flow controller and replace, if
necessary. G. Install refill flow controller.
H. Install tube all the way into elbow.

TROUBLESHOOTING GUIDE

PROBLEM

CAUSE

A. Injector is plugged.

B. Faulty regenerant piston.

C. Regenerant line connection leak.

12 . Control valve fails to D. Drain line restriction or debris cause excess back

draw in regenerant .

pressure.

E. Drain line too long or too high.

F. Low water pressure.

13 . Water running to drain .

A. Power outage during regeneration.
B. Damaged seal/stack assembly. C. Piston assembly failure. D. Drive cap assembly not tightened in properly.

A. Motor not inserted full to engage pinion, motor wires broken or disconnected.

14 . E1, Err ­ 1001, Err ­ 101 = Control unable to sense motor movement .

B. PC board not properly snapped into drive bracket.

C. Missing drive gears. D. Motor does not drive/run. E. Viewing eye or encoder is blocked or damaged.

A. Foreign material is lodged in control valve.

15 . E2, Err ­ 1002,

B. Mechanical binding.

Err ­ 102 = Excessive

Motor Draw .

CORRECTION
A. Remove injector and replace.
B. Replace regenerant piston.
C. Inspect regenerant line for air leak.
D. Inspect drain line and remove to correct restriction.
E. Shorten length and or height.
F. Check incoming water pressure ­ water pressure must remain at minimum of 25 psi.
A. Upon power being restored control will finish the remaining regeneration time. Reset time of day. If PC board has battery back up present the battery may be depleted. See front cover and drive assembly drawing for instructions.
B. Replace seal/stack assembly.
C. Replace piston assembly.
D. Re-tighten the drive cap assembly.
A. Disconnect power, make sure motor is fully engaged, check for broken wires, make sure two pin connector on motor is connected to the two pin connection on the PC board labeled MOTOR. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.
B. Properly snap PC board into drive bracket and then Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.
C. Replace missing gears.
D. Replace motor.
E. clear viewing eye on board, on drive bracket, or replace PC board if no debris is found.
A. Open up control valve and pull out piston assembly and seal/stack assembly for inspection. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.
B. Check piston and seal/stack assembly, check reduction gears, check drive bracket and main drive gear interface. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.

C. Drive cap too loose.

C. Completely tighten drive cap assembly.

D. Drive cap not “clicked” into backplate.
14

D. Verify that backplate is properly “clicked” into place.

TROUBLESHOOTING GUIDE

PROBLEM
16 . E3, Err ­ 1003, Err ­ 103 = Control valve motor ran too long and was unable to find the next cycle position .

CAUSE
A. Drive bracket not snapped in properly and out enough that reduction gears and drive gear do not interface.

CORRECTION
A. Snap drive bracket in properly then Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.

A. Snap drive bracket in properly then Press

17 . E4, Err ­ 1004, Err ­ 104 = Control valve motor ran too long and timed out

A. Drive bracket not snapped in properly and out enough that reduction gears and drive gear do not interface.

NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.

trying to reach home

position .

B. Piston not connected to drive cap.

B. Connect or replace (if damaged) piston/drive cap.

A. Control valve programmed for ALT A or B, nHbP, SEPS, or AUX MAV with out having a MAV or NHBP valve attached to operate that function.

18 . Err ­ 1006, Err ­ 106,

Err ­ 116 = MAV/

SEPS/ NHBP/ AUX MAV valve motor B. MAV/NHBP motor wire not connected to

ran too long and

PC board.

unable to find

the proper park

position .

Motorized Alternating Valve = MAV

Separate Source = SEPS

C. MAV/NHBP motor not fully engaged with reduction gears.

No Hard Water Bypass = NHBP

Auxiliary MAV = AUX MAV

D. Foreign matter built up on piston and stack assemblies creating friction and drag enough to time out motor.

A. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect. Then reprogram valve to proper setting.
B. Connect MAV/NHBP motor to PC board two pin connection labeled DRIVE. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.
C. Properly insert motor into casing, do not force into casing Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.
D. Replace piston and stack assemblies. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.

19 . Err ­ 1007, Err ­

107, Err ­ 117 =

A. Foreign material is lodged in

MAV/ SEPS/NHBP/ MAV/NHBP valve.

AUX MAV valve

motor ran too short

(stalled) while

looking for proper

park position .

Motorized Alternating Valve = MAV

Separate Source = SEPS

B. Mechanical binding.

No Hard Water Bypass = NHBP

Auxiliary MAV = AUX MAV

A. Open up MAV/NHBP valve and check piston and seal/ stack assembly for foreign material. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.
B. Check piston and seal/stack assembly, check reduction gears, drive gear interface, and check MAV/NHBP black drive pinion on motor for being jammed into motor body. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.

15

TROUBLESHOOTING GUIDE

PROBLEM

CAUSE

20 . Err ­ 201
200 errors are only viewable in history screens. These do not flash when error occurs.

A. Invalid regeneration cycle step detected.

21 . Err ­ 202
200 errors are only viewable in history screens. These do not flash when error occurs.

A. Short power disruption. B. Foreign material dislodged.

CORRECTION
A. Replace PC board. A. Check transformer voltage and verify power source. B. Check piston and stack for damage.

22 . Err ­ 204 = Leak detected
200 errors are only viewable in history screens. These do not flash when error occurs.

A. Occurs when dP input is active for “ALARM” and the input is closed. The alarm buzzer will activate and the screen will display the error.

A. Check for low flow leak. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect to clear error.

23 . Err ­ 400
Memory Errors
All 400 errors pertain to memory related errors.
400 and 200 errors are only viewable in history screens. These do not flash when error occurs.

A. Depleted Battery. B. Defective PC Board.

A. See Operating Display and Maintenance section. B. Replace PC board.

16

REPLACEMENT PARTS

FRONT COVER AND DRIVE ASSEMBLY

Item # Legacy Part #

Current Part #

Description

Qty.

CV3540-A

100246376 Black Impression® cover

1

1

CV3540-W-A

100246378 Gray Impression® cover

1

2

CV3107-1

100246273 Motor Assembly

1

3

CV3002-A

100246193 Drive assembly (includes #5 and #6)

—

4

CV3579WI-03

100246387 PC board, Impression®

1

5

CV3110

100246279 Drive gear, 12 x 36

3

6

CV3109

100246278 Drive gear cover

1

not

CV3186-06

100249863 Transformer, 110V-12V, AC (standard)

1

shown

CV3543

100246379 Optional weather cover

1

NOTE: Battery Location

4 1
3

5

6

2

17

REPLACEMENT PARTS

PISTON ASSEMBLY

Item # Legacy Part # Current Part #

Description

Qty.

1

CV3005-02

100249844 1″ spacer stack assembly

1

2

CV3004

100246196 Drive cap assembly

1

3

CV3135

100246281 O-ring 228 (drive cap o-ring)

1

4

CV3011

100246232 1″ piston assembly downflow

1

5

CV3174

100246296 Regenerant piston

1

6

CV3001- 04

100244557 1″ body assembly downflow

1

7

CV3541

100249867 Drive backplate

1

Not Shown

CD1225-05 CD1249WR OV32 DN32

100249834 100245766 100248209

Top basket softener (optional) Top basket filter Internal check valve

6 7

18

REPLACEMENT PARTS

BYPASS VALVE

Item # Legacy Part #

Current Part #

Description

Qty.

1

CV3006

100249845

Bypass assembly

1

2

CV3147

100246284

Bypass handles

2

3

1

4 2

REFILL PORT ASSEMBLY

Item # Legacy Part #

Current Part #

Description

Qty.

1

CV3195-01

100246323

Refill port plug assembly

1

2

CH4615

100245862

Elbow locking clip

1

3

CV4144

100245015

3/8″ Elbow, Parker fitting

1

4

CV3163

100246291

O-ring 019

1

SERVICE WRENCH – 100249864 (CV3193-02)
Although no tools are necessary to assemble or disassemble the valve, the Service Wrench, (shown in various positions on the valve) is available to aid in assembly or disassembly.

Loosens Drive Cap

Loosens Injector And Bypass Caps

19

REPLACEMENT PARTS

INJECTOR ASSEMBLIES

Item #

Legacy Part #

Current Part #

Description

Qty.

1

CV3176

100246304 Injector cap

1

2

CV3152

100244507 O-ring 135

1

3

CV3177-01

100246305 Injector screen

1

4

CV3010-1Z

100246221 Injector assembly plug

1

CV3010-1A

100246211

A injector assembly,

CV3010-1B

100246212

B injector assembly,

CV3010-1C

100246213

C injector assembly,

CV3010-1D

100249849

D injector assembly,

CV3010-1E

100246214

E injector assembly,

5

CV3010-1F

100246215

F injector assembly,

1

CV3010-1G

100246216

G injector assembly,

CV3010-1H

100246217

H injector assembly,

CV3010-1I

100246218

I injector assembly,

CV3010-1J

100246219

J injector assembly,

CV3010-1K

100246220

K injector assembly,

*The injector plug and the injector each use one lower and one upper o-ring

WATER METER AND METER PLUG

Item # Legacy Part #

Current Part #

Description

Qty.

1

CV3151

100246287

Nut, 1″ Quick Connect

1

2

CV3003

100253284

Meter assembly

1

3

CV3003-01

100246195

Meter plug assembly

1

3

2

1
20

REPLACEMENT PARTS

DRAIN LINE ASSEMBLY 3/4″

Item # Legacy Part # Current Part #

Description

Qty.

1

CH4615

100245862 Elbow locking clip

1

2 CPKP10TS8-BULK 100245919 Optional insert, 5/8″ tube

1

3

CV3192

100246322 Optional nut, 3/4″ drain elbow 1

4

CV3158-02

100249851

Drain elbow, 3/4″ NPT with O-ring (w/o silencer)

1

5

CV3163

100246291 O-ring 019

1

6

CV3159-01

100246290 DLFC retainer assembly

1

CV3162-007

100244908 0.7 DLFC for 3/4″ elbow

CV3162-010

100244909 1.0 DLFC for 3/4″ elbow

CV3162-013

100244910 1.3 DLFC for 3/4″ elbow

CV3162-017

100244911 1.7 DLFC for 3/4″ elbow

CV3162-022

100249852 2.2 DLFC for 3/4″ elbow

7

CV3162-027

100249853 2.7 DLFC for 3/4″ elbow

1

CV3162-032

100249854 3.2 DLFC for 3/4″ elbow

CV3162-042

100249855 4.2 DLFC for 3/4″ elbow

CV3162-053

100249856 5.3 DLFC for 3/4″ elbow

CV3162-065

100249857 6.5 DLFC for3/4″ elbow

CV3162-075

100249858 7.5 DLFC for 3/4″ elbow

8

CV3331A

100245051

Drain elbow and retainer assembly (requires DLFC)

Items 2 and 3, nut and insert are only used with 1/2″ I.D. by 5/8″ O.D. polytubing. For other piping material, the 3/4″ NPT is used.

Item # 1 2 3 4 5 6
7
8

Legacy Part # CH4615 CV3166
CV3166-01 CV3163 CV3150 CV3151 CV3105
CV3190-090 CV3190-100 CV3190-110 CV3190-130 CV3190-150 CV3190-170 CV3190-200 CV3190-250
CV3008-04

DRAIN LINE ASSEMBLY 1″

Current Part #

Description

100245862 Elbow locking clip

100246292 Drain FTG body 1

100246293 FTG flow control body 1

100246291 O-ring 019

100246286 Split ring

100246287 Nut 1″ QC

100246272 O-ring 215

100246313 9.0 gpm DLFC for 1″ elbow

100246314 10.0 gpm DLFC for 1″ elbow

100246315 11.0 gpm DLFC for 1″ elbow

100246316 13.0 gpm DLFC for 1″ elbow

100246317 15.0 gpm DLFC for 1″ elbow

100246318 17.0 gpm DLFC for 1″ elbow

100246319 20.0 gpm DLFC for 1″ elbow

100246320 25.0 gpm DLFC for 1″ elbow

100243824

FTG Drain 1″ Strt No/Silencer (requires DLFC)

8 4
2 3
5 6
1 7

Water Flow
Proper DLFC orientation directs water flow towards the washer face with rounded edge.

8
Drain Line
1″

Qty. 1 1 1 1 1 1
One DLFC must be used if 1″ fitting is
used
1
2
7 6 4
5
2

3

Water flow

Proper DLFC orientation

directs water flow towards

1

the washer face with

rounded edge.

21

REPLACEMENT PARTS

BRINE TANK ASSEMBLY (WR)

Item # Legacy Part # Current Part #

Description

Qty.

1

CG2191-84

CH1095-01

2 CH1080

100245808 100245856
100245853

Brine tank cover, injection molded WR Optional 18″ diameter salt grid Optional 24″ diameter salt grid (Does not include 1 1/2″ PVC riser legs)

1
1
1
1

BT1833-1A

100245568 18″ x 33″ brine tank assembly

1

3

BT1840-1A

100245574 18″ x 40″ brine tank assembly

1

BT2441-1A

100245576 24″ x 41″ brine tank assembly

1
2

CH1030-29S 4
CH1030-36S

100245837 4″ x 29″ slotted brine well (18 x 33 BT)

1

100245841 4″ x 36″ slotted brine well (18 x 40, 24 x 40 BTs) 1

5

CH1018

100245836 2 piece overflow set

1

6

CH4500-48

100245857 474 air check assembly, 1/2″ x 48″

1

7

CH4600-50

100245860 474 safety brine valve w/ .5 gpm flow control

1

8

CH7016

100245880 Cap 4″ brine well

1

9

CH4626

Assemblies

CH4700-29WR-1 10
CH4700-36.5WR-1

100245864
100244899 100245872

Nut safety brine valve stand off
.5 gpm safety float assembly, 18″ x 33″ .5 gpm safety float assembly, 18″ x 40″

1
3

8

9

7

10 6 5 4

SAFETY FLOAT BRINE ELBOW

Item # Legacy Part # Current Part #

Description

Qty.

CV4144 CV4144-03
CH4612

100245015 3/8″ elbow cap, Parker fitting (no flow control)

1

100242646 3/8″ elbow cap, Parker fitting (w/flow control)

1

100245861 1/2″ elbow cap

1

22

REPLACEMENT PARTS

LOW PROFILE CABINET AND BRINE TANK

Item #

Legacy Part #

Current Part #

Description

Qty.

1

CJ2TCWSLP-C

100245888

Top Assembly Black (does not include control valve) 1

2 Not shown

CJ2B35E CH4850-34.625

100244069

Bottom Assembly Light Gray with 474 Brine Assembly

1

100173701

Brine Well with Brine Well 474 Assembly 34 5/8″

1

1 2

HIGH PROFILE CABINET AND BRINE TANK

Item #

Legacy Part #

Current Part #

Description

Qty.

1

CJ2TCWS-HEH

100244554

Top Assembly Light Gray/Dark Gray (does not include control valve)

1

2

CJ2B35E

100244069

Bottom Assembly Light Gray with 474 Brine Assembly

1

Not shown CH4850-34.625

100173701

Brine Well with Brine Well 474 Assembly 34 5/8″

1

1

2

23

INSTALLATION FITTING ASSEMBLIES

NOTE: Not all available fittings are displayed below. Contact
manufacturer for optional fittings.

For All Assemblies

Item # Legacy Part # Current Part #

Description

Qty.

1

CV3151 100246287 Nut, 1″ quick connect

2

2

CV3150 100246286 Split ring

2

3

CV3105 100246272 O-ring 215

2

Legacy Part # Current Part # CV3007 100246197

Description Qty.

1″ PVC male NPT elbow assembly

2

Legacy Part # Current Part # Description Qty.

CV3007-01

100246198

3/4″ & 1″ PVC solvent elbow assembly

2

Legacy Part # Current Part # CV3007-02 100246199

Description

Qty.

1″ brass sweat assembly

2

Legacy Part # Current Part # CV3007-03 100249846

Description Qty.

3/4″ brass sweat assembly

2

Legacy Part # Current Part #

Description

Qty.

CV3007-04

100244506

1″ plastic male NPT assembly

2

Legacy Part # Current Part #

Description

Qty.

CV3007-05 100243921

1-1/4″ plastic male assembly

2

Legacy Part # Current Part #

Description

Qty.

CV3007-09

100243922

1-1/4″ & 1-1/2″ brass sweat assembly

2

Legacy Part # Current Part #

Description

Qty.

CV3007-07

100243375

1-1/4″ & 1-1/2″ PVC solvent assembly

2

Legacy Part # Current Part # CV3007-12 100249847

Description

Qty.

3/4″ brass shark bite assembly

2

Legacy Part # Current Part # CV3007-13 100249848

Description Qty.

1″ brass shark bite assembly

2

Legacy Part # Current Part # CV3007-15 100246200

Description Qty.

3/4″ john guest elbow assembly

2

Legacy Part # Current Part # CV3007-17 100245045

Description Qty.

1″ john guest assembly

2

24

SPECIFICATIONS

IM/IMC SPECIFICATIONS

MODEL

1Capacity: (Grains/Lbs. NaCI)

Minimum Medium

Maximum

Amount of Media (Cu. Ft.)

Maximum Water Hardness (GPG)

2Maximum Iron (PPM)

3Peak Flow Rate (GPM @ P-PSI)

Connuous Flow Rate (GPM @ P-PSI)

Water Pressure Range (PSI)

Water Temp. (ºF)

Electrical Requirements (volts-hertz)

Pipe Size

Total Dimensions:

Media Tank and Valve Brine Tank

IM-844
15,600 @ 3.0 21,600 @ 6.0 25,600 @ 9.0
.75 50 1.0 11.4 @ 15.0 5.0 @ 5.4 25-100 33-100 110-50/60 1″ 8″W x 52″H
18″W x 33″H

IM-1044
23,600 @ 6.0 28,400 @ 9.0 32,000 @ 15.0
1.0 75 1.0 17.1 @ 15.0 5.0 @ 2.8 25-100 33-100 110-50/60 1″ 10″W x 52″H
18″W x 33″H

IM-1054
35,400 @ 9.0 44,400 @ 15.0 48,800 @ 21.0
1.5 100 1.0 14.3 @ 15.0 5.0 @ 3.8 25-100 33-100 110-50/60 1″ 10″W x 62″H
18″W x 33″H

IM-1354
53,000 @ 12.0 64,200 @ 18.0 72,800 @ 24.0
2.5 100 1.0 18.5 @ 15.0 5.0 @ 2.4 25-100 33-100 110-50/60 1″ 13″W x 62″H
18″W x 40″H

Cabinet Models

IMC-835

IMC-1035

13,600 @ 3.0 18,000 @ 6.0 21,000@ 9.0
0.5 50 1.0 12.2 @ 15.0 5.8 @ 5.0 25-100 33-100 110-50/60 1″

23,600 @ 6.0 28,400 @ 9.0 32,000 @ 15.0
1.0 75 1.0 17.1 @ 15.0 5.0 @ 2.8 25-100 33-100 110-50/60 1″

14″W x 44.5″H x 14″W x 44.5″H x

20.5″

20.5″

Cabinet dimensions represent the High-Profile cabinet option. Low-Profile cabinets are about one inch shorter in height than the High-Profile cabinet lid.

IMRC SPECIFICATIONS

MODEL

IMRC-1054

IMRC-1354

1Capacity: (Grains/Lbs. NaCI)

Minimum Medium

Maximum

Amount of Resin Media (Cu. Ft.)

Amount of Carbon Media (Cu. Ft.)

Maximum Water Hardness (GPG)

2Maximum Iron (PPM)

3Peak Flow Rate (GPM @ P-PSI) Connuous Flow Rate (GPM @ P-PSI) Water Pressure Range (PSI)

Water Temp. (ºF)

Electrical Requirements (volts-hertz)

Pipe Size

Total Dimensions:

Media Tank and Valve Brine Tank

23,600 @ 6.0 28,400 @ 9.0 32,000 @ 15.0
1.0 .5 75 1.0 15.6 @ 15.0 9.7 @ 7.5 25-100 33-100 110-50/60 1″ 10″W x 62″H
18″W x 33″H

35,400 @ 9.0 44,400 @ 15.0 48,800 @ 21.0
1.5 1.0 100 1.0 20.4 @ 15.0 13.2 @ 7.5 25-100 33-100 110-50/60 1″ 13″W x 62″H
18″W x 40″H

Low Profile Cabinet

Height

Depth

Width

1 All Impression water softeners are set at medium salting.
2 Iron removal may vary depending on form of iron, pH and other local conditions. On waters that are pre-chlorinated or where other pre-oxidation occurs, an iron precipitate can form that is too small to be filtered.
3 Unit not tested for capacity at these flow rates. Water quality may vary.

High Profile Cabinet

Height Width

CYCLE TIMES AND USAGE

MODEL

IM-844

IM-1044

IM-1054

IM-1354

MIN . GAL . MIN . GAL . MIN . GAL . MIN . GAL .

Brine Refill

4

2

6

3

10

5

12

6

The above sequence takes place prior to regeneration; therefore minutes are not included in totals

Backwash

6

10

8

22

8

22

10

32

Brine & Rinse

40

16

60

24

90

36

90

47

Rapid Rinse

4

7

4

11

4

11

4

13

Total

50

35

72

60

102

74

104

98

IMC-835

MIN . 4

GAL . 2

6

10

40

16

4

7

50

35

IMC-1035

MIN . GAL .

6

3

8

22

60

24

4

11

72

60

IMRC-1054

MIN . 6

GAL . 3

8

42

60

24

4

21

72

90

IMRC-1354

MIN . 10

GAL . 5

8

60

90

47

4

30

102

142

25

Water Softener Limited Warranty

Congratulations. You have purchased one of the finest water treatment systems available. In the unlikely event of a problem due to defects in material and workmanship, we proudly warrant our water softeners to the original owner, when installed in accordance with Water-Right® specifications. This warranty is effective from the date of original installation for:

A period of TEN YEARS:

Fiberglass mineral tanks 13″ and smaller; except for damages due to freezing, high pressure (120 PSI and above), extreme temperature (100°F and above) or a vacuum on the system.

A period of FIVE YEARS:

The complete valve. Fiberglass mineral tanks 14″ and larger. The salt storage container.

A period of ONE YEAR:

All other softener components.

Any part found defective within the terms of this warranty will be repaired or replaced by the dealer. You pay only freight from our factory and local dealer charges. To obtain local warranty service, contact original dealer or an authorized service dealer. If no authorized dealer is located in your area, please ship defective part or component freight prepaid to Water-Right, Inc., 1900 Prospect Ct., Appleton, Wisconsin 54914. Water-Right, at its discretion, will repair or replace the part or component at its expense and return part freight collect.

The above provisions of the warranty are valid as long as the unit is connected in compliance with local plumbing codes and in an equivalent manner and condition of the original installation and is owned by the original owner.

This warranty does not cover damages due to accident, fire, flood, freezing, or any other Act of God. We are not responsible for damages due to change in water conditions, misapplication, misuse, neglect, vacuum, oxidizing agents, alteration, or lack of maintenance. No responsibility is assumed for loss of use of the unit, inconvenience, loss or damage to real or personal property or any incidental or consequential damages. Furthermore, we assume no liability and extend no warranties, express or implied, for the use of this product with a non-potable water source. To the extent permitted by law, Water-Right disclaims all implied warranties, including without limitation warranties of merchantability and fitness for particular purpose; to the extent required by law, any such implied warranties are limited in duration to the aforementioned period specified above.

Some states do not allow the exclusion of implied warranties or limitations on how long an implied warranty lasts. Consequently, the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

26

QUICK REFERENCE GUIDE

GENERAL OPERATION
When the system is operating, one of four displays will be shown: 1. Time of day/gpm 2. Flow rate 3. Capacity remaining 4. Days to a regen 5. Dealer name and phone number Pressing will toggle between the four choices.

TI ME OF DAY

MON

8 GPM 2:40 PM

CAP ACI TY REMAI NI NG

8 1600 GPM

GAL

F LOW RATE
8.0GPM

DAYS TO A REGEN

8 GP M

3

P HONE NUMBER
DEALER NA

ERROR
If the display toggles between “Error” and an error code (i.e. a number), call a service technician and report the error code.

CALL FOR SERVI CE
ERROR 106

BYPASS VALVE OPERATION

To shut off water to the system, position arrow handles as shown in the bypass operation diagram below. If your valve doesn’t look like the diagram below, contact your service technician for instructions on how to shut off water.

NORMAL OPERATION

BYPASS OPERATION

“TREATED” WATER EXITS

SUPPLY WATER ENTERS

SUPPLY WATER EXITS

SUPPLY WATER ENTERS

TO SET TIME OF DAY
In the event of a prolonged power outage, time of day flashes, indicating that this needs to be reset. All other information will be stored in memory no matter how long the power outage.
1. Accessed by pressing 2. Adjust hours with + or — buttons, AM/PM toggles at 12 3. Press 4. Adjust minutes with + or — buttons 5. Press 6. Adjust current day with + or — buttons 7. Press to complete and return to normal operation

TI ME

MI NUTES

2:00 SET

AM

TI ME

HOUR

2:00 SET

AM

CURRENT DAY
SET MON

MANUAL REGENERATION

NOTE: If you need to initiate a manual regeneration, either immediately, or the same night at the pre-programmed time for regeneration (typically 2:00 AM), complete the following steps.
For Immediate Regeneration: Press and hold until valve motor starts (typically 3 seconds).
For Regeneration the same night: Press and release (notice that flashing “REGEN TODAY” appears).

REGEN TODAY and TI ME OF DAY will flash alternately if a regeneration is expected tonight.

REGEN TODAY MON
8 GPM 2:40 PM

ADJUST HARDNESS, DAYS BETWEEN REGENERATION, AND TIME OF REGENERATION
For initial set-up or to make adjustments, please complete the following steps.
1. Accessed by pressing and + button simultaneously
2. Adjust hardness using + or — buttons
3. Press
4. Adjust days between regenerations using + or — buttons
5. Press
6. Adjust time of regeneration hour with + or — buttons, AM/PM toggles at 12.
7. Press
8. Adjust time of regeneration minutes with + or — buttons
9. Press
10. Turn display backlight ON or OFF with + or — buttons. Default is ON.
11. Press to complete and return to normal operation.

WATER HARDNES S

SET

20 GR

DAYS BETWEEN REGEN

SET

12

REGEN TI ME HOUR

2:00 SET

AM

REGEN TI ME MI NUTES

2:00 SET

AM

LI GHT NORMALLY

SET

ON

27

© 2021 Water-Right, Inc. All rights reserved. MAN-IM SOFT RevA0524

1900 Prospect Court · Appleton, WI 54914 Phone: 920-739-9401 · Fax: 920-739-9406

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