Whynter ARC-14SH Portable Air Conditioner Instructions
- September 19, 2024
- Whynter
Table of Contents
ARC-14SH Portable Air Conditioner
Specifications:
-
Brand: Whynter
-
Type: Portable Air Conditioner
-
Power Supply: Standard AC Outlet
-
Features: Cooling Mode, Fan Mode, Dehumidifier Mode
-
Filters: Washable Pre-filter, Carbon Filter, 3M Antimicrobial
Filter -
Installation: Portable with Exhaust Hose
Product Usage Instructions:
Troubleshooting Guide:
Follow these steps if the portable air conditioner does not turn
on:
-
Check for power failure/outage and restore power supply.
-
Flip the automatic switch, change the fuse, or turn the breaker
back on. -
Ensure correct voltage by moving the unit to another circuit if
needed. -
Contact Whynter Customer Support if the power cord is
damaged. -
Press the reset button on the L.C.D.I. power plug if
tripped. -
Select Cooling mode by pressing the MODE button.
-
Wait for 3 minutes for the compressor to turn on after
selecting Cooling mode.
Common Issues and Solutions:
-
Air not cold/weak airflow: Clean filters and
ensure proper airflow. -
Room not cooling: Close windows/doors, reduce
heat sources, avoid direct sunlight, and consider room size. -
Ineffective cooling: Turn on the air
conditioner earlier in the day and use a fan for better air
circulation.
Frequently Asked Questions (FAQ):
Q: How often should I clean the filters?
A: The washable pre-filter should be cleaned regularly, while
the carbon and 3M Antimicrobial filters should be changed as
recommended in the user manual.
Q: Can I use an extension cord with the portable air
conditioner?
A: It is recommended to plug the air conditioner directly into a
dedicated wall outlet to prevent power issues.
Q: What should I do if the unit still doesn’t cool properly
after troubleshooting?
A: If the issues persist, contact Whynter Customer Support for
further assistance and possible servicing.
Whynter Portable Air Conditioner Troubleshooting
Problem: The portable air conditioner does not turn on Possible Cause: Power
failure / outage. Solution: Restore the power supply
Possible Cause: The automatic switch, line fuse, or breaker has been tripped.
Solution: Flip the switch / change the fuse / turn the breaker back on. Also,
note that you may have too many appliances drawing power on one circuit, you
may need to move the other appliances to another circuit.
Possible Cause: The power supply voltage is too low. Solution: Move the unit
onto another circuit with the correct voltage
Possible Cause: The power cord is damaged. Solution: Contact Whynter Customer
Support for service. Only authorized personnel should replace the damaged
power cord or power plug
Possible Cause: The L.C.D.I. power plug for the unit is tripped. Solution:
Press the reset button on the L.C.D.I. power plug. The air conditioner should
have its own dedicated wall outlet.
Possible Cause: The internal water reservoir is full Red light is flashing,
STOP or P1 appears on the display. Solution: Drain the collected condensation
from the lower drain port. Note: some models have a rubber stopper and others
have a plastic drain cover and rubber stopper. Refer to the user manual for
more information.
Possible Cause: The internal water reservoir is full Red light is flashing,
STOP or P1 appears on the display. Solution: If after draining the red light
is flashing, STOP or P1 still appears on the display, there may be a loose
internal connection. Please contact Whynter Customer Support for service.
Problem: The air conditioner turns on, but the compressor does not – the fan
runs, but the unit is not cooling Possible Cause: The room temperature is
outside of the operational tolerances of the unit. Solution: Portable air
conditioners work best in ambient temperatures of 64°F to 90°F. Close and
insulate windows or doors to other rooms.
Possible Cause: The unit is not set to Cooling mode. Solution: Press the MODE
button until the COOL icon is shown on the display.
Possible Cause: The compressor has not turned on. Solution: Give the
compressor 3 minutes to turn on after the Cooling mode has been selected
Possible Cause: The set temperature is too high. Solution: Set the air
conditioner to a lower temperature. The unit has a 5°F temperature cushion;
the unit will cool until the ambient temperature reaches within 5°F of the set
temperature.
Possible Cause: The internal water reservoir is full Red light is flashing,
STOP or P1 appears on the display. Solution: Drain the collected condensation
from the lower drain port. Note: some models have a rubber stopper and others
have a plastic drain cover and rubber stopper. Refer to the user manual for
more information. If after draining the red light is flashing, STOP or P1
still appears on the display, there may be a loose internal connection. Please
contact Whynter Customer Support for service.
Problem: The air coming out of the unit is not very cold – the airflow volume
is weak Possible Cause: The filters are dirty or obstructed. Solution: Clean
the washable pre-filter. Change the carbon or 3M Antimicrobial filter. Refer
to the user manual for more information.
Possible Cause: The air intake or exhaust is obstructed. Solution: Ensure
there is at least 20 of clearance from the air intake (air filter area). Keep
the length of the exhaust hose as short and straight as possible. Do not block
or cover the air exhaust.
Possible Cause: The unit is set in DRY or FAN mode. Solution: Set the unit to
the Cooling mode.
Possible Cause: The air conditioner is set to low fan speed. Solution: Set the
unit to a higher fan speed
Problem: The air conditioner is working but the room is not cool Possible
Cause: Windows or doors are open. Solution: Close and insulate all windows and
doors to the room when the unit is cooling.
Possible Cause: There are too many people or heat-producing appliances in the
room. Solution: Reduce the number of people within the room. Turn off
unnecessary heat-producing appliances. If possible, do not use the oven to
cook. You may need additional cooling or another air conditioner.
Possible Cause: There is direct sunlight entering the room. Solution: Close
curtains or blinds and try to minimize the amount of direct sunlight entering
the room. Close and insulate any windows or doors to other rooms.
Possible Cause: There is a server in the room. Solution: Check that the air
conditioner is compatible with the square footage of the room. You may need
additional cooling or another air conditioner.
Possible Cause: The unit was turned on late in the day, after the room
temperature became high. Solution: Turn the air conditioner on earlier.
Turning the air conditioner on early instead of waiting until the hottest
point of the day will allow the unit to be more effective. The air conditioner
will not have to work as hard to cool the room down and maintain the set
temperature. Add a fan to help circulate the air.
Possible Cause: The exhaust hose is too long, has a sharp bend or exhausted
air is leaking. Solution: Keep the exhaust hose as short and straight as
possible. The exhaust hose removes heat from the room. It should remain as
short and straight as possible without sharp bends or twists to maximize
efficiency. If the exhaust hose must be extended, do not exceed 9′. Replace or
insulate the exhaust hose if hot air is leaking into the room.
Possible Cause: The room is too large. Solution: Check that the air
conditioner is compatible with the square footage of the room. Close and
insulate any windows and doors to the room. You may need additional cooling or
another air conditioner.
Problem: The air conditioner is very noisy Possible Cause: The unit is not
level. Solution: Ensure the unit is on a hard, level, and stable surface.
Placing the unit on a thick carpet is not recommended.
Possible Cause: The surface underneath the unit is uneven. Solution: Move the
unit to a location with a level and hard floor.
Possible Cause: The air intake or exhaust is obstructed. Solution: Ensure
there is at least 20 of clearance from the air intake (air filter area). Keep
the length of the exhaust hose as short and straight as possible. Do not block
or cover the air exhaust
Possible Cause: Low power voltage. Solution: Ensure the wall outlet can
support the required power consumption of the air conditioner and is not
connected to an extension cord.
Problem: The air conditioner is leaking Possible Cause: The unit is tilted or
not leveled. Solution: Ensure the unit is on a hard, level, and stable
surface. Placing the unit on a thick carpet is not recommended.
Possible Cause: The base of the unit has been damaged. Solution: Unplug the
air conditioner and check the base for any cracks or damages. If found,
contact the retailer the item was purchased from or contact Whynter Customer
Support. Ensure the unit sits upright for a minimum of 4 hours before
reconnecting to power.
Possible Cause: The rubber drain stopper is not installed. Solution: Install
the rubber drain stopper and drain cover, if applicable. Some models include
multiple drain ports, ensuring all ports are covered. Refer to the user manual
for more information
Problem: Fan speed cannot be changed Possible Cause: Fan speed differences are
not very noticeable. Solution: The fan speed difference is not very noticeable
when the compressor is on. Try setting the unit to Fan only mode, you should
be able to hear the difference between high and low fan speed settings.
Problem: The air conditioner needs to be drained frequently Possible Cause:
The ambient humidity may be high. Solution: Close and insulate any windows and
doors to the room. For dual-hose models remove the intake hose if the
outside humidity is high or it is raining.
Possible Cause: The self-evaporative feature is not working or there is a
loose internal connection. Solution: Contact Whynter Customer Support.
Problem: The window slider kit does not fit the window Possible Cause: The
window is smaller than the window slider kit. Solution: If the window opening
is smaller than the minimum length of the window slider kit, the window slider
kit can be cut to fit the window opening. Never cut into the exhaust or intake
hose cutouts on the window slider kit.
Possible Cause: The window is larger than the window slider kit. Solution: If
the window opening is larger than the maximum length of the window slider kit,
additional material will be needed to cover the open space such as Plexiglas,
PVC plastic, plywood, etc. Alternatively, an additional window slider kit can
be purchased to be used in combination with the included kit
Problem: The exhaust/ intake hose is too short Possible Cause: Solution: The
hoses should only be extended to the necessary length, keeping it as short and
as straight as possible. If needed, the hose can be extended by purchasing an
additional hose. It should not be extended more than 9 long.
Problem: Does the window screen need to be removed? Possible Cause: Solution:
The window screen does not need to be removed when installing the window
slider kit.
Problem: The heating function is not working (applicable models) Possible
Cause: The room temperature is too low. Solution: The heating function of the
air conditioner does not operate when the temperature is below 45°F. Ensure
the room temperature is above 45°F.
Possible Cause: The compressor has not turned on warm air is not blowing.
Solution: Allow the compressor 3 minutes to turn on after the Heating mode has
been selected. In heat mode the exhaust fan will start first, followed by the
compressor then the air output fan into the room. It may take several minutes
for the unit to start blowing air into the room. Also, note that turning the
unit off and on or switching between modes may cause the compressor to lock.
If this happens, turn off the unit for a few minutes to reset it.
Possible Cause: The unit is not set to Heating mode. Solution: Press the MODE
button until the HEAT icon is displayed.
Possible Cause: The set temperature is too low. Solution: Set the air
conditioner to a higher temperature. The unit has a 5°F temperature cushion;
the unit will heat until the ambient temperature reaches within 5°F of the set
temperature.
Possible Cause: The internal water reservoir is full Red light is flashing,
STOP or P1 appears on the display. Solution: “Drain the collected condensation
from the lower drain port or turn the pump feature on (applicable models).
Note: some models have a rubber stopper and others have a plastic drain cover
and rubber stopper. Refer to the user manual for more information. It is
normal for the unit to collect more condensation and need to be drained more
often than it does in Cool mode as the self evaporative feature does not
engage in Heat mode. If after draining the red light is flashing, STOP or P1
still appears on the display, there may be a loose internal connection. Please
contact Whynter Customer Support for service. ”
Possible Cause: The internal water reservoir is full Red light is flashing,
STOP or P1 appears on the display. Solution: Close and insulate any windows or
doors to other rooms. For dual hose models: Remove the air intake hose if the
outside humidity is high or it is raining. Contact Whynter Customer Support.
Problem: F1 error message Possible Cause: The air filter needs to be cleaned.
Solution: Clean the air filter. Once the filter is installed, press and hold
the power button for 10 seconds to reset the F1 code. A beep sound will
indicate a successful reset process. *The F1 message may not go away
immediately. If the unit is cooling properly, the F1 message does not affect
the performance of the air conditioner.
Problem: How do I install my ARC-1030WN ARC-1230WN ARC-1230WNH? Solution:
Follow the link below. https://www.youtube.com/watch?v=fFjBECrPfk4
Problem: How do I install my ARC-115WG? Solution: Follow the link below.
https://www.youtube.com/watch?v=zctgEDE7jjM
Read User Manual Online (PDF format)
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