FAQTM 302 Laser And Led Hair Regrowth Scalp Massager User Manual

September 7, 2024
FAQTM

FAQTM 302 Laser And Led Hair Regrowth Scalp Massager

Product Specifications

  • 20 medical-grade lasers (655nm) for hair follicle stimulation
  • Bacteria-resistant silicone material for hygiene
  • Intensity indicator lights for T-SonicTM massage settings
  • Charging port for up to 100 mins of use per USB charge
  • Smart Swiss design for lightweight and ergonomic handling
  • 20 red LED lights (650nm) for hair follicle stimulation
  • Universal power button with multiple functions
  • Touch sensor for safety activation
  • Ultra-hygienic bristles for scalp cleanliness
  • Patented T-SonicTM massage for scalp stimulation
  • USB charging cable included

Product Usage Instructions

Unlock Your Device
In order to use your device, you must first unlock it. Follow these steps:

  1. Download the FAQTM Swiss app on your mobile phone by scanning the QR code.
  2. Log in to your existing account or sign up for a new one.
  3. Add device (on the top of your screen).
  4. Choose the device series.
  5. Press and hold the universal button to connect your device to  the app.
  6. Fill in the purchase information, and your device is ready touse!

Frequently Asked Questions (FAQ):
Q: How often should I use the FAQTM 302?
A: For optimal results, it is recommended to use the device according to the instructions provided, typically a few times per week.

GETTING STARTED

Congratulations on taking the first step into a new era of hair loss solutions by acquiring FAQ™ 302. Before you begin to enjoy all the benefits of professional hair growth technology in the comfort of your home, please take a few moments to carefully read the instructions in this manual.
Please READ ALL INSTRUCTIONS BEFORE USE and utilize this product only for its intended use as described in this manual.
WARNING: NO MODIFICATION OF THIS EQUIPMENT IS ALLOWED.

FAQ™ 302 OVERVIEW
Restore your hair to its former glory with scientifically proven technologies. FAQ™ 302 uses laser therapy, red LED light & T-Sonic™ massage to help regrow the hair at your hairline, parting, temples and crown by revitalizing the scalp and reawakening hair follicles – helping to increase hair density & length, and decrease fallout.

GETTING TO KNOW FAQ™ 30 2

USB Charging Cable
Charges anytime, anywhere.

Interactive App
Controls device settings and syncs your preferences. With pre-programmed treatments.

WARNINGS
FOR OPTIMUM SAFETY:
CONTRAINDICATIONS

  • Do not use the device if you have a medical condition that makes your skin sensitive to sun or light, or if you are taking photosensitizing medications.
  • Do not use the device if you have cancer on your scalp.
  • Do not use the device if you have sensitive skin, or if you are allergic to this specific wavelength of light (650±10nm). Sensitive skin or an allergic reaction can result in an itchy sensation of the scalp or sunburn like redness. If these occur, seek medical care from a physician.
  • The device should not be used by or on children under 18 years of age, and those with reduced physical and mental abilities, including people who cannot clearly express their own will.\

WARNINGS AND PRECAUTIONS

  • FAQ™ 302 should be comfortable – if you experience any discomfort, discontinue use immediately and consult a physician.
  • Do not look directly at, or use optical instruments like magnifiers or microscopes to look at, the laser or LED light or its reflection off a mirror-like surface.
  • Do not use the device over the eyelids or close to the eyes.
  • Do not use the device while charging. Discontinue use if the device or charging cable is not working properly or appears damaged in any way. Use the power cord supplied with your device only.
  • Keep the device out of reach of children and pets.
  • Always unplug the device from the power outlet prior to cleaning the device.
  • Do not disassemble the device without permission. Do not repair the device by yourself. Repairs can only be done by the distributor.
  • Avoid dropping the device, as this may cause the device to malfunction and become damaged. If you drop the device or suspect malfunction, contact distributor to request repair or replacement.
  • Do not use the device if you are currently undergoing or underwent in the last 2 months, skin related procedures, cosmetic surgery or procedures for hair loss. Please only use the device after consulting with your physician.
  • Do not use this device in strong electromagnetic interference environments.
  • Consult a doctor before use if you have a serious disease or are under treatment.
  • Do not use the device if it is overheating or you suspect that it is malfunctioning.
  • Consult your doctor or dermatologist before using the device over any suspicious or cancerous lesions.
  • Do not use the device in areas where skin integrity has been impaired (for example, in the presence of burns, lesions, blisters, scars, cuts, open wounds, active skin disease, recent sun tan or sunburn, and/ or infection), or for the treatment of medical conditions such as moles, skin rash, itchy skin, skin fungus or infection, skin bumps, or skin tags.
  • Do not insert any object into any opening of the device.
  • For reasons of hygiene, we do not recommend sharing the device with anyone else.
  • Close supervision is necessary when the device is used, cleaned or stored near children or those with reduced physical or mental abilities.
  • The device should only be used with a SELV power adapter.
  • It is recommended that IEC60950 standard power suppliers are used to charge the device.
  • Before charging, make sure that the plug and socket are completely dry. Failure to do so may result in electric shock, short circuit, or fire.
  • The device contains a non-replaceable battery. The battery must be removed from the appliance before it is disposed of. The appliance must be disconnected from the supply mains when removing the battery, and the battery is to be disposed of safely.
  • Do not tamper or attempt to disassemble the device as this may cause damage to the product.
  • Do not use while driving or operating heavy machinery.
  • Use this device only for its intended use as described in this manual. Misuse can lead to eye damage. Possible eye injury (potentially leading to loss of vision) or skin injury are possible if instructions are not followed. Any harmful consequences resulting from misuse of the device, application to other body areas, connection to improper voltage sources, or any other improper applications are not the responsibility of FOREO.
  • If you do not find the answer to your specific question, or if you have any other questions regarding the device’s operation, please visit faqswiss.com/support 

HOW TO USE FAQ™ 30 2

UNLOCK YOUR DEVICE

In order to use your device, you must first unlock it. You can do this automatically by registering your device via the FAQ™ Swiss app for the first time. Simply follow the steps below:

  1. Download the FAQ™ Swiss app on your mobile phone by scanning the QR code.
  2. Log in to your existing account, or sign up for a new one.
  3. Add device (on the top of your screen).
  4. Choose the device series.
  5. Press and hold the universal button to connect your device to the app.
  6. Fill in the purchase information.

And your device is ready to use!

HOW TO USE
Imagine your scalp divided into 4 treatment areas: Treat each area separately, as required.

  1. Apply a few drops of FAQ™ Scalp Recovery & Thick Hair Probiotic Serum or your preferred liquid hair growth treatment onto your scalp, if desired.
  2. Press the universal power button on your device to turn it on. You can change the T-Sonic™ massage intensity by quick-pressing the button again. Access guided treatments and more settings via the FAQ™ Swiss app.
  3. Press the device firmly on the scalp, and slowly glide it in very tight circular motions over one area of the scalp, until the timer pulses. Then repeat on the next area of the scalp, as required. Turn the device off by pressing and holding the universal power button for 3 seconds.

RECOMMENDED USE: Every other day, for 2 – 3 minutes per treatment area.
PLEASE NOTE: It is important to move the device very slowly. Remember, you are bathing your scalp with laser and LED light. If you move the device too fast, the treatment will not achieve the optimal results to promote hair growth.

CLEANING YOUR FAQ™ 30 2
Always clean your FAQ™ 302 device thoroughly after use. Wash the brush surface with water and soap, then rinse with warm water. For optimal results, we recommend spraying the device with FAQ™ Silicone Cleaning Spray once a week, and rinsing with warm water.
NOTE: Never use cleaning products containing alcohol, petrol, or acetone, as they may irritate the scalp and damage the silicone.

TROUBLESHOOTING

Precautions to be taken in the event of changes in the performance of FAQ™ 302
If FAQ™ 302 is not activated when pressing the universal button:
  • Battery is empty. Recharge using the USB charging cable for up to 1.5 hours until fully charged, and then restart your device by pressing the universal button.

If FAQ™ 302 cannot be switched off and/or the universal button does not respond:

  • Microprocessor is temporarily malfunctioning. Press and hold the universal button to restart the device.

If FAQ™ 302 won’t sync to the FAQ™ Swiss app:

  • Switch your Bluetooth off and then on again to try reconnecting.
  • Close the FAQ™ Swiss app and then reopen it to start the process over.
  • Check to see if the app needs to be updated in your mobile device’s app store.

WARRANTY TERMS & CONDITIONS

REGISTER WARRANTY
To activate your 2-Year Limited Warranty, register through the FAQ™ Swiss app, or visit faqswiss.com/product-registration for more information.

2-YEAR LIMITED WARRANTY
FAQ™ Swiss warrants this device for a period of TWO (2) YEARS after the original date of purchase against defects due to faulty workmanship or materials arising from Normal Use of the device. The warranty covers working parts that affect the function of the device. It does NOT cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse or neglect. Any attempt to open or take apart the device (or its accessories) will void the warranty.

If you discover a defect and notify FAQ™ Swiss during the warranty period, FAQ™ Swiss will, at its discretion, replace the device free of charge. Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period. To validate your warranty, please keep your original purchase receipt together with these warranty conditions for the duration of the warranty period.

To claim your warranty, you must log in to your account at www.faqswiss.com and then select the option to make a warranty claim. Shipping costs are nonrefundable. This undertaking is in addition to your statutory rights as a consumer and does not affect those rights in any way.

DISPOSAL INFORMATION

Disposal of old electronic equipment (applicable in the EU and other European countries with separate waste collection systems).

This device should not be treated as household waste, but rather be brought to the appropriate collection point for recycling of electrical and electronic equipment. By ensuring this device is disposed of correctly, you will help prevent the potential negative consequences for the environment and human health which could be caused by inappropriate waste handling of the device. The recycling of materials will also help conserve natural resources.
For more information about the recycling of your device, please contact your local household waste disposal service or your place of purchase.

BATTERY REMOVAL
NOTE: This process is not reversible. Opening the device will void its warranty. This action must only be undertaken when the device is ready to be disposed of.
Because this device contains a lithium-ion battery, the battery must be removed before disposal and should not be thrown away with household waste. To remove the battery, cut and remove the silicone outer layer from the diamond shaped part of the mask. Next, cut the plastic shell along the crack, and pry the shell open. Then cut the battery cable, remove the battery, and dispose of it in accordance with your local environmental regulations. Wear gloves during this process for your safety. Detailed visual instructions are provided below:

SPECIFICATIONS

  • MATERIALS: Body-safe silicone, PC + ABS plastic
  • SIZE: H81 x W81 x D39 mm
  • WEIGHT: 108 g
  • BATTERY: Li-ion 520mAh 3.7V
  • USAGE: Up to 100 mins of use per 1.5 hour charge
  • STANDBY: 90 days
  • MAX NOISE LEVEL: <50 dB

DISCLAIMER

Users of this device do so at their own risk. Neither FAQ™ Swiss nor its retailers assume any responsibility or liability for any injuries or damages, physical or otherwise, resulting, directly or indirectly, from the use of this device. Furthermore, FAQ™ Swiss reserves the right to revise this publication and to make changes from time  to time in the contents thereof without obligation to notify any person of such revision or changes.

CAUTION: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This device complies with Part 15 of the FCC Rules and contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

FAQ™ Swiss declares that this device is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity for the product is available at www.faqswiss.com/support/eu- conformity

Model may be changed for improvements without notice.

Additional legal and regulatory information is available on the app. To view, simply follow the steps below:

  1. Step 1: Open FAQ™ Swiss app & select profile icon
  2. Step 2: Select ‘Legal & Regulatory’
  3. Step 3: Select your device.

©2024 FAQ GmbH. ALL RIGHTS RESERVED. MANUFACTURED FOR FAQ GmbH.
EU DISTR.: FOREO AB, KARLAVÄGEN 41, 114 31 STOCKHOLM, SWEDEN.
US DISTR.: FOREO INC., 1525 E PAMA LANE, LAS VEGAS, NV 89119, USA.
AUS DISTR.: FOREO AUS, 6 PROHASKY STREET, PORT MELBOURNE, VIC, 3207 AUSTRALIA. MANUFACTURED BY: VIS (SHANGHAI) TECHNOLOGY CO. LTD., NO.58 LINSHENG ROAD, TINGLIN TOWN, JINSHAN DISTRICT, SHANGHAI, CHINA.
DESIGNED AND DEVELOPED BY FAQ GmbH.

WWW.FAQSWISS.COM

Documents / Resources

| FAQTM 302 Laser And Led Hair Regrowth Scalp Massager [pdf] User Manual
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