Alfred ML2 Smart Lock Instruction Manual

Alfred ML2 Smart Lock

INTRODUCTION

The Alfred ML2 door lock combines a modern look with durability that is perfect for multi-family properties, small business office spaces, retail spaces, hotels, airports, restrooms, or mixed-use commercial building. It is easy to use and install and allows you to manage access with up to 250 unique PIN codes and 250 access cards. You can program, control, and monitor your door lock activities within the Alfred Home app. Door position sensors are also included to be able to detect the position of your so your lock knows if it is open or closed before locking It also can be connected with the Smart Home&Security system via Z-Wave® (Module sold separately) or Zigbee(Module sold separately). It drives the deadbolt or clutch to lock and unlock the door. Inside lever or knob is always free for immediate exit.

SPECIFICATIONS

• A: Status indicator(Red)
• B : Status indicator(Green)
• C : Touchscreen keypad
• D: Low battery indicator
• E : Card reader area
• F : Wireless module port
• G: Handing switch
• H: Reset button
• I: Internal indicator
• J: Multi-functional button
• K: Thumb turn

DEFINITIONS

Master Mode:
The Master Mode can be entered by entering “+Master PIN Code+../” to program the lock.
Master PIN code:**
The Master PIN Code is used for programming and for feature settings.

The default Master PIN Code must be changed after installation. The Master PIN Code will also operate the lock in Away Mode and Privacy Mode

Simple PIN Code Rule
For your security, we have set up a rule to avoid simple pin codes that can easily be guessed. Both the Master PIN Code and User PIN Codes need to follow these rules. Rules for Simple Pin Code:

1. No consecutive numbers – Example: 123456 or 654321
2. No duplicated numbers – Example: 1111 or 333333
3. No other existing Pins – Example: You cannot use an existing 4-digit code within a separate 6-digit code

Manual Locking

1. The lock can be locked by pressing and holding any key for 1 second from the outside using a thumb turn from the inside or pressing multiple function buttons on the interior assembly from the inside.

Smart Building System Integration

1. The ML2 can be integrated into Smart Building Systems via add-on wireless modules (sold separately). The ML2 supports both 2-Wave® and Zig bee integrations.

Auto Re-lock

1. After lock has been successfully unlocked, it will automatically re-lock after a preset time. This feature can be turned on through the Alfred Home App or through option #4 in the Master Mode menu at the Lock. This feature comes disabled in default settings. Auto re-lock time can be set to 30secs, 60secs, 2mins, and 3mins.

Away(Vacation) Mode

• This Feature can be enabled in the Master Mode menu, or through your third-party Zig bee Hub (sold separately). This feature restricts access to all User PIN Codes except Bluetooth Keys and the Master Code. If someone unlocks the
• door by using the inside thumb turn or key override, the lock will sound an audible alarm for 1 minute. Additionally, when the alarm is activated it will send a notification via the Alfred Home App, and or the Zig bee Smart Building System
• (if integrated) to the user to make them aware of the status change of the lock.

Silent Mode

• When enabled, Silent Mode shuts off key tone playback for use in quiet areas. Silent Mode can be turned On or Off in Master Mode Menu Option #5 at the lock or through Language settings on the Alfred Home App.

Keypad Lockout

• The lock will go into Key Pad Lockout for a default of 5 minutes after the wrong code entry limit has been met
• (10 attempts). Once the unit has been placed in shutdown mode due to the limit being reached the screen will
• flash and will prevent any keypad digits from being entered until the 5-minute time limit has expired. The Wrong
• code entry limit resets after a successful PIN code entry has been entered or the door is unlocked from an inside thumb turn or by the Alfred Home App.

Status LED

• Exterior indicators are located on the Front Assembly. Green LED will illuminate when the door is unlocked or for a successful settings change. The red LED will illuminate when the door is locked or when there is an error in the settings input.
• The interior indicator is located on the Back Assembly, and the Red LED will illuminate after the locking event. The green LED will illuminate after unlocking the event.
• Green LED blinks when the lock is paired with Z-Wave® or Zigbee hub(sold separately), it stops blinking if pairing succeeds. If the Red LED illuminates, pairing fails.
• The Red and Green LED will blink alternately when the lock is dropped off from the Z-Wave® or Zig Bee network.

User PIN code

• The User Pl N Code operates the Lock. They can be created between 4 and 10 digits in length but must not break the simple pin code rule. You can assign a User PIN code to specific members within the Alfred Home App. Please make sure
• to record set user PIN codes as they are NOT visible within Alfred Home
• App for security once set. Maximum Number of user PIN codes is 250.

Access Card(Mifare1)

• Access Cards can be used to unlock the lock when placed over the top of the Card reader on the front face of the ML2. These cards can be added and deleted at the lock using the Master Mode Menu. You can also delete Access cards at any
• time within the Alfred Home App when connected via WI Fl or BT or assign an Access card to a specific member on your account. Maximum number of Access Cards per lock is 250.

Privacy Mode(lnside Deadlock)

• Enable by holding the Multi-function button on the Back assembly of lock for 3 Seconds. Enabling this feature restricts ALL accesses, including Master PIN Code, User PIN Code, Alfred Home App Access, and Wireless accesses(Zigbee
• or Z-Wave). This feature is designed to be used when the User is home and within the house but wants to restrict any other users from being able to unlock the door, for example when sleeping at night once everyone that is supposed to
• be home is within the house.
• The feature will be disabled automatically by unlocking the door using a thumb turn or override key.

Bluetooth Energy Saving Mode:

• Bluetooth Energy Saving Feature can be programmed in Settings options on the Alfred Home App or in the Master Mode Menu at the Lock.
• Enabling Energy Saving Mode – means Bluetooth will broadcast for 2 minutes after the keypad lights turn off on the Touchscreen Panel, after the 2min expire the Bluetooth feature will go into energy savings Sleep mode to reduce some battery
• draw. The front panel will need to be touched to wake up the lock so the Bluetooth connection can be re-established. Disabling Energy Saving Mode – means Bluetooth will stay active continuously to create a quicker connection If the user has
• enabled the One Touch Unlock Feature in the Alfred Home App, Bluetooth must be Enabled as the One Touch feature requires constant Bluetooth connect availability to function.

Reboot button

• In the case where your lock becomes unresponsive, the lock can be restarted by pressing the Reboot Button on the Front Assembly (see diagram on Page 14 for location) This will keep all lock settings in place but will restart the lock.

Reset button

• After Lock as been Reset, all User Credentials and settings will be deleted and returned to factory settings. Locate the Reset button on the Interior Assembly underneath Battery Cover and follow Reset instructions on Page 15 (see
• diagram on Page 3 for location). Connection with Alfred Home App will remained, but the connection with the Smart Building System Integration will be lost.

FACTORY DEFAULT SETTINGS

LOCK OPERATIONS

Enter Master Mode

1. Touch the Keypad screen with your hand to activate the lock. (Keypad will illuminate)
2. Press “*” twice
3. Enter the Master PIN Code and follow by”,/ “

Change the Default Master PIN code
Changing the Master PIN Code can be programmed in Settings options on the Alfred Home App or in Master Mode Menu at the Lock.

1. Enter Master Mode
2. Enter “1” to select Modify Master Pin Code.
3. Enter NEW 4-10 Digit Master PIN Code followed by”,/”
4. Repeat Step 3 to confirm the NEW Master Pl N Code

Users must change the Factory Set Master PIN Code before changing any other menu Settings when first installed. Settings will be locked until this has been completed. Record Master Pin Code in a safe and secure location as the Alfred Home APP will not show User PIN codes for security purposes after it has been set.

LOCK OPERATIONS

Add User PIN Codes
User PIN Codes can be programmed in Settings options on the Alfred Home App or in the Master Mode Menu at the Lock. Master Mode Menu Instructions:

1. Enter Master Mode.
2. Enter “2” to enter the Add User menu
3. Enter “1” to add the User Pl N code
4. Enter the New User PIN Code followed by “v”
5. Repeat step 4 to confirm the PIN Code.
6. To continue adding new users, repeat steps 4-5.

When Registering User PIN codes, the codes must be entered within 10 Seconds or the Lock will time out. If you make a mistake during the process, you can press the “*” once to go back to the previous menu. Before entering the New User PIN code, the lock will announce how many User PIN codes already exist, and the User PIN code number you are registering.
Add Access Card
Access Cards can be added in the Master Mode Menu at the Lock only. Master Mode Menu Instructions:

1. Enter Master Mode.
2. Enter “2” to enter the Add User menu
3. Enter “3” to add an Access Card
4. Hold the access card over card reader area on front of the Lock.
5. To continue adding new Access Cards, repeat steps 4

Before adding a new Access Card, the lock will announce how many Access Cards already exist, and the Access Card number you are registering.

Delete User PIN code

User PIN Codes can be programmed in Settings options on the Alfred Home App or in the Master Mode Menu at the Lock. Master Mode Menu Instructions:

1. Enter Master Mode.
2. Enter “3” to delete User menu
3. Enter “1” to delete the User Pl N Code
4. Enter the User PIN code number or User PIN code followed by”,/”
5. To continue deleting the User PIN code, repeat steps 4

Delete Access Card
Access Card can be deleted in Settings options on the Alfred Home App or in the Master Mode Menu at the Lock. Master Mode Menu Instructions:

1. Enter Master Mode.
2. Enter “3” to delete User menu
3. Enter “3” to delete the Access Card.
4. Enter the Access Card number followed by”,/”, or Hold the access card over card reader area on front of the Lock.
5. To continue deleting the Access Card, repeat steps 4

Auto re-lock settings
Auto Re-Lock Feature can be programmed in Settings options on the Alfred Home App or in the Master Mode Menu at the Lock. Master Mode Menu Instructions:

1. Enter Master Mode
2. Enter “4” to enter the Auto Re-lock menu
3. Enter “1” to Disable Auto Re-lock(Default) or Enter “2” to Enable Auto Re-lock and set the re-lock time to 30 secs. or Enter “3” to set the re-lock time to 60secs or Enter “4” to set the re-lock time to 2mins or Enter “5” to set the re-lock time to 3mins

Silent Mode/Language Settings
Silent Mode or Language Change Feature can be programmed in Settings options on the Alfred Home App or in the Master Mode Menu at the Lock. Master Mode Menu Instructions:

1. Enter Master Mode
2. Enter “5” to enter the Languages Menu
3. Enter 1-5 to Enable a select voice guide language (see language choices in the table to the right) or Enter “6” to enable Silent Mode

Languages

1. English
2. Spanish
3. Portuguese
4. French
5. Chinese

Enable Away Mode

Away Mode Feature can be enabled in the Master Mode Menu at the lock.

Master Mode Menu Instructions:

1. Enter Master Mode.
2. Enter “6” to enable Away Mode.

In Away Mode, all User Pl N codes will be disabled temporarily. The device can only be unlocked by Master Pl N Code or Zig bee. Away Mode will be disabled automatically once Master Pin Code has been entered or Away Mode has been deactivated within the Zigbee Smart Building System. If someone unlocks the door by using the inside thumb turn or key override, the lock will sound an audible alarm for 1 minute. Additionally, when the alarm is activated, it will send a notification message to the account holders to notify them of the Alarm via the Zig bee Smart Building System.

Bluetooth Settings(Power Save)
Bluetooth Setting (Power Save) Feature can be programmed in Settings options on the Alfred Home App or in the Master Mode Menu at the Lock. Master Mode Menu Instructions:

1. Enter Master Mode
2. Enter “7” to enter Bluetooth Settings Menu
3. Enter “1” to Enable Bluetooth – which means Bluetooth will stay active continuously to create a quicker connection or Enter “2” to Disable Bluetooth – which means Bluetooth will broadcast for 2min after the keypad lights turn off on the Touchscreen Panel, after the 2min expires the Bluetooth feature will go into energy savings Sleep mode to reduce some battery draw. The front panel will need to be touched to wake up the lock so the Bluetooth connection can be re-established.

If a user has enabled the One Touch Unlock Feature in the Alfred Home App, Bluetooth must be Enabled as the One Touch feature requires constant Bluetooth connection availability to function.
Network Module(Z-Wave®or Zig bee) Pairing Instructions (Add on Modules Required sold separately) Z-Wave® pairing or other Network Settings can ONLY be programmed through the Master Mode Menu at the Lock.
Master Mode Menu Instructions:

1. Follow user guide of your Smart Hub or Network Gateway to enter the Learning or Pairing Mode
2. Enter Master Mode
3. Enter “8” to enter Network Settings
4. Enter “1” to enter Pairing or “2” to Unpair
5. Follow the steps on your 3rd party interface or Network controller to sync the Network Module from lock.

Successful pairing to a Network completes within 10 seconds. After successful pairing, the lock will announce “Setup Succeeded”. Unsuccessful pairing to a Network will timeout at 25 seconds. After unsuccessful pairing, lock will announce “Setup Failed”. Optional Alfred Z-Wave® or other Network Module is required to enable this feature (sold separately). If the Lock is connected to a network controller, it is recommended that all programming of PIN Codes and settings is completed through 3rd party user interface to ensure stable communication between the lock and controller is maintained.

PROGRAMMING TREE FOR MASTER MODE MENU

HOW TO USE

Unlock the door

Unlock the door from outside

• Use PIN code key
• Place palm over lock to wake up the keypad.
• Input User PIN Code or Master PIN Code and press”.,/” to confirm.
• – Use Access Card
• Place Access Card reader area

Unlock the door from inside

• Manual thumb turn

Turn the thumb turn on Back Assembly (Thumb turn will be in the vertical position when unlocked)

Lock the door

1. Lock the door from outside
   Auto Re-lock Mode If Auto Re-Lock Mode is enabled, the Latch bolt will be extended and locked automatically after the set amount of time selected in the auto relock settings has past. This delay timer will start once the lock has been unlocked or the door has been closed.
   Manual Mode
   Press and hold any key on keypad for 1 second.

2. Lock the door from inside
   Auto Re-lock Mode If Auto Re-Lock Mode is enabled, the Latch bolt will be extended and locked automatically after the set amount of time selected in the auto relock settings has past. This delay timer will start once the lock has been unlocked or the door has been closed. Manual Mode

In Manual Mode, the device can be locked by pushing the Multi-Function button on the Back Assembly or by turning the thumb turn. (Thumb turn will be in the horizontal position when locked)

Enable Privacy Mode

To Enable Privacy Mode (Inside Deadlock), Push and HOLD the Multi-function button on Back Assembly for 3 Seconds. When Privacy mode is enabled, it restricts the following credentials: All User Pl N Codes (except for Master Pin), All registered Access Cards and All Digital Bluetooth Keys sent through Alfred Home App. This feature will be disabled automatically after unlocking the device with the lever handle (Mortise Lock Installation) from the inside, or the physical key override or by entering the Master PIN code from the outside.

Use Visual PIN Protection

User can prevent PIN code exposure from strangers by entering additional random digits before or after their User Pin Code to unlock their device. In both cases the User Pin code is still intact but to a stranger it cannot easily be guessed.
Example, if your User PIN is 2020, you can enter in “1592020” or “202016497” then ” V” and the lock will unlock, but your pin code will abe protected from anyone watching you enter your code.

Use Emergency USB-C Power Port and Reboot Button

In the scenario where the Locks batteries are completely warn out and the lock will no longer turn on, you can connect any standard USB-C power banks to the Emergency Power port located on both side of the Touch screen Keypad. Connect with a USB-C cable to power lock to unlock latch bolt to get inside so you can charge your rechargeable battery. In the scenario where the lock freezes or becomes unresponsive, the lock can be restarted by pressing the reboot button located on both side of the touch screen lock next to the Emergency USB-C Power port. This will keep all lock settings in place but will restart the lock.

Reset to factory default settings

Factory Reset
Fully resets all settings, network pairings (Zig bee or Z-Wave® ), memory (activity logs) and Master and User Pin Codes to original factory settings. Can only be performed locally and manually at the lock.

1. Open the door and keep the lock in “unlock” status
2. Open battery box and find the reset button.
3. Use a thin object to press and hold the reset button.
4. Keep holding the reset button and remove a battery from battery box then replace it.
5. Keep holding the reset button down until you hear the lock beep (Can take up to 10 seconds).

CAUTION: Reset operation will delete all user setting and credentials, Master PIN code will be restored to default 12345678. Please use this procedure only when the network primary controller is missing or otherwise inoperable.
Network Reset
Resets all settings, memory and User Pin codes. Does not reset Master Pin Code nor network pairing (Zig bee or Z-Wave® ). Can only be performed via network connection (Zig bee or Z-Wave® ) if this feature is supported by the hub or controller.

Battery Charging

To charge your battery pack:

1. Remove the battery cover.
2. Remove the battery pack from the lock using the pull tab.
3. Plug in and charge the battery pack using a standard USB-C charging cable and adapter. (See max. recommended inputs below)
4. Input Voltage: 4.7~5.5V
5. Input Current: Rated 1.85A, Max. 2.0A
6. Battery Charging Time (avg.): ~ 4 hours (5V, 2.0A)
7. LED on battery: Red – Charging
8. Green – Fully charged.

WARNING
Failure to follow the below instructions could result in damage to the product and void the factory warranty. The accuracy of the door preparation is critical to allow proper functioning and security of this Alfred Product.
Misalignment of the door prep and lock can cause performance degradation and hinder the security functions of the lock.
Finish Care : This lockset is designed to provide the highest standard of product quality and performance. Care should be taken to ensure a long-lasting finish. When cleaning is required use a soft, damp cloth. Using lacquer thinner, caustic soaps, abrasive cleaners or polishes could damage the coating and result in tarnishing.
IMPORTANT: Do not install batteries until the lock is completely installed on door.

1. Master PIN Code: Can be 4-10 Digits and should not be shared with other users. Default Master Pin code is “12345678”. Please update once installation is completed.
2. User PIN Code Numbers slots : User Pin Codes can be assigned number slots between (1-250), it will be assigned automatically then read by voice guide after enrollment.
3. User Pin Codes: Can be 4-10 digits and can be set up through Master Mode or Alfred Home App.
4. Access Card Number slots: Access card can be assigned number slots between (1-250), it will be assigned automatically then read by voice guide after enrollment.
5. Access Card: Only Mifare 1 type card is supported for ML2. It can be set up through Master Mode or Alfred Home App.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement
To comply with FCC/IC RF exposure requirements for mobile transmitting devices, this transmitter should only be used or installed at locations where there is at least 20 cm separation distance between the antenna and all persons.

Industry Canada Statement

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful communication.

CONTACT

• For support, please reach out to: support@alfredinc.com You can also reach us at
• 1-833-4-ALFRED (253733)
• www.alfredinc.com

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