PEI Pain Management Products Instructions
- June 9, 2024
- PEI
Table of Contents
Clinical Specialist
Pain Management
The Company:
PEI is in business to Create Better Outcomes. Better outcomes for our
patients, customers, colleagues, and industry partners. Named a “Great Place
to Work” in 2024, PEI works with major brands from world class manufacturers
and trusted partners such as Johnson & Johnson, Ansell, Boston Scientific and
ResMed. This is an exciting opportunity to work with a company whose focus is
serving our customers, developing our people and living the ABC’s (Ambition,
Better Outcomes & Connected Teams) and Behavioural Standards that guide us in
PEI.
A professionally run, family business, with over 120 employees, PEI has been in business since 1963. Over the years PEI has moved from being a general medical distributor to become a specialist distribution partner, adding real value for the manufacturer and providing the highest standards of service to the customer.
The Person:
The successful candidate will work with the Pain Management Team to promote
company products through education of current & potential customers by
providing excellent clinical education and support. You will build
relationships with all business partners, be confident dealing with complex
product offerings and ideally have prior experience working in operating
theatres, in either support or nursing capacity. You will engage with our
customers to ensure we understand their needs and collaborate with the PEI
Operations Team to ensure the needs of all stakeholders are met.
PEI is committed to delivering a first-class service. All its clinical and sales representatives are equipped to give expert advice on the ward, in the OR, or in the patient’s home. The focus on Customer Obsession together with detailed product expertise ensures our unrivalled customer care and excellent on-going product support, which have become synonymous with the PEI brand.
The Role:
Reporting to the Sales Director, you will be responsible for clinical support
of Pain Management products. You will work closely with the current Pain
Management Team, customers and patients to provide clinical and technical
support and education.
While PEI has a 32-county focus, your primary responsibility will be Leinster, primarily Dublin, however a flexible approach is needed to travel to South/West and North of Ireland as required weekly.
Basic Requirements:
A relevant clinical qualification with at least 2-3 years’ experience
essential
A Business/Sales qualification is an advantage
A willingness to work in a clinical support role
Capable of working in a theatre environment and managing cases
Excellent interpersonal skills
Quick analytical mind
Proven attention to detail and follow through
A flexible attitude and focus on team work
Capacity to integrate easily
Ability to work to deadlines
An attitude and ambition to progress
Computer literate in Microsoft Office
A Clean, full driving licence
Roles & Responsibilities:
Reporting to the Director of Sales and working with the wider team your role and responsibilities reflect PEI’s key principals:
Knowledge & Experience:
To develop and maintain a broad understanding and experience of all aspects of
the PEI support process
To develop and maintain a comprehensive and up to date specialist technical
knowledge in line with product developments and customer requirements
To become trained across a range of products and markets
Maintains certification and ensures continued professional development (CPD)
requirements are consistently met Keeps abreast of competitor activities and
key market developments
Customer Support:
Responsible for a variety of customers within the market
Provide clinical and technical support and education to the end user (the
patient)
Required to provide appropriate clinical and technical support and advice to
ensure customer relationships are maintained
Responsible for supporting product that provide solutions to the customers
Relationship Management:
Establish in-depth relationships with customers, instantly gaining credibility
and trust based on specialist knowledge Recognise formal and informal power
structures and be competent in tailoring your approach to successfully
influence the decisions of choices of your customers, recognising that Key
Decision Makers are critical in this process Develop relationships with
external bodies relevant to our sector or any other organisation that will be
pertinent to our business moving forward
Proactively shares knowledge and provides assistance and advice to colleagues
Commercial Awareness:
Demonstrate an understanding of the objectives and priorities of the market
and a good working knowledge of other markets/areas
Aware of the importance of budgets and stock control and how to apply basic
principles to same
Provide support and input into PEI’s tendering process as required.
Planning and Organization:
Plans, organizes, and prioritizes own daily work routine to meet established
schedule, based on requirements of customers and team
PEI Compensation Package:
To apply for this position, please send your C.V. and cover letter to hr@pei.ie, and include the job title and your name in the subject line of your email.
PEI is an Equal Opportunities Employer
Documents / Resources
| PEI
Pain Management
Products
[pdf] Instructions
Pain Management Products, Management Products, Products
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Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>