aqua sana Warranty Information
- June 8, 2024
- aqua sana
Table of Contents
1-Year Limited Warranty
WHAT IS COVERED:
This Warranty covers defects in materials or workmanship in manufacturing of
your Aquasana drinking or shower water filter systems, except as provided
below.
FOR HOW LONG:
This warranty runs for 365 days from the date of purchase by a consumer
(“Warranty Period”).
WHAT IS NOT COVERED:
This warranty does not cover filter cartridges and any products that were not
installed in compliance with the instructions or that have been abused or
operated incorrectly. It also does not cover incidental or consequential
damages caused by a failure of the product. Finally, this warranty is voided
if the product is used with parts that are not genuine Aquasana parts. This
includes, but is not limited to: replacement filters, faucets, and diverter
valves. This warranty does not cover the RHINO Whole House Filtration System.
WHAT AQUASANA, INC. WILL DO:
We will replace the defective part of the covered product and send it to you
with installation instructions upon payment of $9.50 for shipping and handling
per incident.
HOW TO GET SERVICE:
To receive service under this Warranty, you must contact Aquasana, Inc. at
1-866-662-6885 or
warranty@aquasana.com within the Warranty
Period to describe the problem to a customer service representative who will
verify that the product is under warranty and arrange for delivery of a
replacement part.
HOW STATE LAW APPLIES:
This warranty gives you specific rights and you may have other rights which
vary from state to state. Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation or exclusion
may not apply to you.
WARRANTY CARD:
Warranty registration is not required for coverage under the Aquasana Limited
Warranty and is not necessary for factory direct purchases made from
www.aquasana.com. If you purchased from a
retailer or dealer, please complete the online warranty registration form at
www.aquasana.com/warranty.
Once registered online, we will have a record of your purchase and you will
not be required to produce proof of purchase for a warranty claim.
Aquasana, Inc.
6310 Midway Road
Haltom City, TX 76117
866-662-6885
info@aquasana.com
www.aquasana.com
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