Touch Two C5 User Manual: Wireless Earbuds Instructions & Troubleshooting

The Touch Two Stereo headset C5 User Manual provides detailed instructions and troubleshooting tips for the C5 wireless earbuds. These earbuds utilize the latest technology and offer exceptional audio quality, with all functions controlled by touch. The C5 is designed to provide a comfortable fit and ergonomic in-ear design, making it ideal for prolonged use. The manual includes safety rules, a quick start guide, product information, and parameters for both the earbuds and charging case. Troubleshooting tips are also provided for common issues such as low battery, pairing problems, and connectivity issues. Additionally, the manual includes frequently asked questions and answers to help users get the most out of their C5 earbuds. For the best user experience, it is recommended that users read this manual carefully before initial use.

Touch Two Stereo headset C5 User Manual

Touch Two Stereo headset C5 User Manual

brief introduction

Thank you for purchasing the C5 wireless earbuds ! The C5 useof the newest technology supports all functions by touch control and has exceptional audio quality.  The C5 focuses on improving and enhancing user experience by providing a comfortable fit and ergonomic in-ear design. It is designed to fit the auricle perfectly so that the user is free from pressure and distending pain during prolonged use. With the Portable and Wireless Magsafe charging, you can enjoy charging anytime and anywhere. For the best user experience, please read this manual carefully before initial use of the C5 earbuds

Safety Rules

1. For safety, please comply with the rules mentioned in this manual
2. Keep device away from sharp edges, uneven surfaces, metal objects, and knockout.
3. Do not open, dismantle or attempt to repair the earbuds. Doing so may cause accidental fire, electronic board failure, or damage to the earbuds. All warranty will be canceled.
4. Do not wipe or clean the earbuds with oils or any volatile liquids.
5. Do not use the earbuds in places where potential personal safety is atrisk or in danger.

Packing details

Product Information

① Charging storage box
② Cavity
③ battery indicator
④ microphone
⑤ Silicone ear cap
⑥ Silicone plug

Quick Start Guide

1. Headphone wearing method
R/L is printed on the earphone case, please wear it in the correct direction, the sound quality will be better!

LED position down

A. Take the earbuds out of charging case and remove the PET insulator.
Put the earbuds back in the charging case to activate. The earbuds will now power on automatically once you take them out of case B.Put the L and R earbuds into your ears. The L and R earbud will find each other and pair. Next, the tone” connected will be heard
C. When the two earbuds successfully pair, the tone”Left channel, Right channel” will be heard Activate Bluetooth on your phone. On the device list, connect to  the”Touch Two C5and then the tone second device connected will be heard
D.How to use the single ear: Take out the single earbuds from the charging box to enter the red and blue lights alternately which is connection succeeded. If the  Bluetooth device name is not found, touch the surface twice to search and connect.

ATTENTION:

PARING TO THE PHONE IS ONLY REQUIRED FOR THE FIRST TIME YOU CONNECT. AFTER THE FIRST TIME, THE EARBUDS WILL
AUTOMATICALLY CONECT TO YOUR PHONE WHEN YOU REMOVE THEM FROM THE CASE

3.Touch Functions:
Next: Double click on the right ear touch surface.
Volume reduction: Long press 2S of right ear surface.

Shut down：Long press left ear touch area for 4S

Previous: Click twice on the left ear touch area
Volume increase: Long press left ear touch area for 2S

(Note：Left and right device can be operated）
Activate voice assistant: Continuously click the touch panel three times
(Note：in standby mode）
Call function：Click once on the touch surface to answer or hang up the phone.
Reject the call: Double click on the touch surface
Play or pause music：Click once on the touch area

ATTENTION:
PLEASE REMOVE THE PROTECTIVE COVER ON THE EARBUDS BEFORE OPERATION. PLEASE KEEP AWAY FROM RADIO  INTERFERENCE AND AVOID NOISY ENVIRONMENTS WHEN USING EABUDS PLEASE REPLAY THE HIGHT QUALITY FORMAT OF  MUSIC OR LOCAL MUSIC OF THE DEVICE

4. Charging Case
A. Put the earbuds into the case exactly, the battery box will automatically charge the earphones until they are full.
B. Earbuds will automatically turn off once they are placed into the charging case
C. USB outlet supports 5V/1.5A output, which can provide emergency charging for mobile phones and other electronic products

ATTENTION:
REMOVE THE INSULATION COVER BEFORE INITIAL USE. RECHARGE THE CHARGING CASE IF NOT USED FOR OVER 90 DAYS. ONLY  USE A GOOD QUALITY WIRELESS CHARGING TRANSMITTER AND CHARGING CABLE. THE EARBUD LED LIGHT WILL TURN BLUE WHEN IT IS FULLY CHARGED

5. Single Earbud Mode:
The L/R Earbud can used alone to connect to your Phone. On your phone, enter the Bluetooth device connection list and remove the”Touch Two C5 ” from the list. Redo the steps for Connect to Phone”but with only the L/R earbud.

Product Parameter

1. Earbud parameters:
Bluetooth Version: 5.0
Operation Voltage: 3.2V-4 2V
Impedance: 32Ω
Speaker sensitivity: 105db
Speaker Bandwidth: 20-20 KHZ
Microphone Sensitivity: -42+-2db
Earbud frequency: 2. 4-2.48GHZ
Compatible: A2DP/HFP/HSP/AVRCPEarbud
Working range: 10M
Single eartalk time: 6hrs
Music play: 4-5hrs
Single earbud standby time: 80 hrs

2. Charging case Parameters:
Large capacity battery
DC Charging Voltage: DC/5V
DC charge Current: 1A
DC output Current: Maximum 1. 5A

Troubleshooting Guide

headphones are in place
Headset Automatic shut-down| Low battery| Charge the headset
Headphones have echo| The volume is too high or the environment is too noisy| volume adjustment Or change places
The call has a noise| Caused by environmental interference or Sound source equipment is far away| Change place or will The distance of the source device is close
The other party’s voice is small| The headset is not worn correctly| Adjust the position of the headset And adjust the volume
Bad signal, Intermittent| Too far or outside interference| Put the phone closer to the main earbud or keep from the outer interference signal

FAQS

How do you pair two touch c5 earbuds?

When you first use this earphone and you want to use the L/R earphone alone. You must  double-click the L/R ear touch surface.   Then you can find the “Touch Two C5S” in the Bluetooth device connection list. If you have connected your phone with the two earphones.

How do I pair the earbuds with my phone?

Please press and hold the power button for 3 seconds to turn on the earbuds. Then, please press and hold the power button for 3 seconds again to enter pairing mode. When you hear a beep, please search for “C5” in the Bluetooth settings of your phone and pair them. If you have any other questions, please contact our customer service hotline at 1626-869-0808.

How do I charge C5 earbuds?

Please connect C5 earbuds with a charging cable (included) into a USB port of a computer, then connect another end of charging cable into a charger adapter (not included). The LED indicator light will be red when charging, then it will be blue when fully charged (about 3 hours). When charging is completed, disconnecting from computer will cause it enter sleep mode automatically; if you want to wake it up, please press any button on C5 earbuds .

Why are my earbuds not pairing together?

If your headphones’ battery is low , it may have trouble pairing—and I’ve even found some Bluetooth headphones stay turned on when in the case, meaning they’ll drain down to 0 percent faster than you expect. Try plugging them in and charging them fully before pairing, even if they say they have some battery left.

Why is only one side of my earbuds working?

Scroll down the menu and tap on [Accessibility]. Then tap [Hearing enhancements]. You will see a toggle switch for [Mono audio].  Ensure the toggle switch is set to [Off].

How do you connect left and right earbuds?

From off status, press and hold the power button for about 15 seconds on both earbuds until the LED flashes BLUE. Step 2: Once connected, the LED on the left earbud will flash BLUE twice every 5s and the LED on the right earbud will alternate between flashing BLUE & RED indicating that it is in pairing mode.

How do you pair touch 2 A1 earbuds?

Turn ON the Bluetooth function on your mobile phone. 3. Pair:  Search for “A1” and select it to pair , there will be a short beep means Bluetooth headphone is connected with mobile phone. The Bluetooth headphone will be reconnecting automatically if your mobile phone has been paired.

Why won’t my headphones show up in Bluetooth?

If your Bluetooth devices won’t connect, it’s likely because  the devices are out of range, or aren’t in pairing mode. If you’re having persistent Bluetooth connection problems, try resetting your devices, or having your phone or tablet “forget” the connection.

Why is my TWS won’t pair?

Delete the left and right earbuds pairing information (Reset the i12 TWS). In pairing mode, 5 click the power button until LED lit RED. Step 2: Long press the function key for 5 seconds to turn on the i12 TWS. Step 3: Enter pairing mode, pairing time is about 5 seconds, prompt tone “pairing mode”.

What is TWS pairing mode?

It’s called True Wireless Stereo (TWS), and it’s a unique Bluetooth feature that will let you enjoy true stereo sound quality without the use of cables or wires. TWS works as follows:  You pair a primary Bluetooth speaker to your preferred Bluetooth-enabled audio source.

Why is my headset not connecting to my phone?

Open Settings, then tap Connected devices > Connection preferences > Bluetooth. Turn the Bluetooth switch to Off, or unpair Bluetooth audio devices that are already connected to your phone. Plug your headphones into the audio jack and play something to see if they work.

Why is my left wireless earbud not turning on?

Turn off Bluetooth on all devices within 30 ft of the earbuds. Place earbuds in the charging case for 5 seconds. Remove earbuds from the case. The earbuds and charging case should now communicate as normal.

Is Bluetooth earphone repairable?

Many audio and electronics shops will do headphone repairs. If you can’t find a local place to do the work, you can look into shipping your headphones to the manufacturer or an independent repair center for a fix. And depending on the problem, your headphones may be covered by a warranty as well.

How long should earbuds last?

Some quality earphones can last for up to  two to three years. But if your new pair stops working after just a few months, this could be due to one or a combination of these factors: You purchased a low-quality device.

Why won’t my wireless headphones turn on?

If the power on the headphones is not turning on,  the battery may not be inserted correctly or the battery may need to be replaced. Check the following items to troubleshoot this issue.
IMPORTANT: If model-specific information is needed to complete any of the steps, refer to the instructions supplied with the product.

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