dogtra 2-DOG SYSTEM Owner’s Manual
- June 7, 2024
- Dogtra
Table of Contents
dogtra 2-DOG SYSTEM Owner's Manual
IMPORTANT SAFETY AND PRODUCT INFORMATION
WARNING
Please read all safety and product information below before using your Dogtra
product. Failure to follow these safety instructions could result in injury to
you, your dog, and others, or it could result in damage to your Dogtra product
or other property.
PRODUCT SAFETY
Training Methods
Dogtra products may be used with a variety of training methods. However, each
dog may have a different reaction to training methods and to Dogtra products.
Closely observe your dog when determining the right training method to use
with your Dogtra product.
Aggressive Dogs
Do not use Dogtra products with aggressive dogs as such dogs may react
adversely and cause injury to people or other dogs. Seek the assistance of a
dog-training specialist or veterinarian when dealing with aggressive dogs.
Children’s
Dogtra products are not toys. Adult supervision and close attention are
necessary when Dogtra products are used by or near children.
PRODUCT DAMAGE
Electrical Product
Your Dogtra product contains electrical components and batteries. Do not use
or keep your product near heat or flammable sources. Such use or storage may
damage your
product and/or cause fire, explosion, injury, or property damage.
Medical Device Interference
Dogtra products contain electrical and magnetic components that emit low-level
electromagnetic waves and radio frequencies. These electromagnetic waves or
radio frequencies may interfere with pacemakers, defibrillators, or other
medical devices. Consult your physician or medical device maker before using
your medical device with a Dogtra product. If you think that your Dogtra
product is interfering with your pacemaker, defibrillator, or another medical
device, stop using the Dogtra product.
Inadvertent Activation
The digital microprocessor offers thousands of unique codes to eliminate
frequency match-up with other Dogtra e-collars. The Constant button will
automatically shut down after being held down for 12 seconds or more as a
safety feature.
UNAUTHORIZED USE
Your Dogtra product should be used only in a humane manner to train and
educate your dog. Dogtra products are not intended for use in any other manner
nor are they intended for use with other animals or with humans.
BATTERY
Your Dogtra product contains batteries. Take care when removing and installing
batteries as your fingers may get caught. Dispose of batteries as provided by
your local regulations. Do not disassemble, crush, heat, or otherwise alter
the battery as it may cause fire, injury, or property damage.
AT A GLANCE
Optional Accessories
Belt Clip
A belt clip is available for the handheld transmitter.
Auto Charger
The auto charger for the 200C has an input of 12-volts to 24-volts and has an
output of 5-volts 1000mAh.
European Charger
Dogtra’s European chargers are designed for use with a 220 volt AC electrical
outlet. To purchase accessories, please visit
www.dogtra.com or call customer service at
888-811-9111.
MAIN FEATURES
- 1/2-mile range
- Fully waterproof system
- Medium output receiver
- 100 stimulation levels/front-facing Rheostat Dial
- Two stimulation types: Nick & Constant stimulation
- HPP (High-Performance Pager) vibration
- Enhanced contact points
- Ultra-compact receiver
- For dogs as small as 10 lbs
- 2-hour rapid charge lithium polymer batteries
OVERVIEW
200C Transmitter
202C Transmitter
200C, 202C Receiver
UNDERSTANDING YOUR TRAINING SYSTEM
1. Turning the 200C On/Off
To turn the receiver on, place the red dot on the back of the handheld transmitter to the red dot on the receiver. Hold the two red dots together for a moment until the LED light on the receiver comes on.
To turn the receiver off, repeat the same procedure holding the two red dots together momentarily. The LED light will turn red for a brief moment indicating that the receiver is now off.
The transmitter does not have an on/off button and it will only activate when the buttons are pressed.
2. Transmitter Button Function
200C
The transmitter for the 200C single dog unit has three buttons (one on the
face of the transmitter and two on the left side).
Nick Button
The Nick button is located on the top of the left side of the handheld
transmitter. When the Nick button is pressed, the receiver emits a single
rapid pulse of electrical stimulation.
Constant Button
The Constant button is located on the bottom of the left side of the handheld
transmitter. Pressing the Constant button gives continuous stimulation as long
as the button is pressed, for up to 12 seconds. If the button is not released
after 12 seconds, the stimulation will automatically turn off as a safety
feature. The receiver will be ready to be reactivated once the button has been
released.
Pager Button
The Pager button is located on the face of the transmitter. Pressing it will
give a vibration for as long as the button is pressed, for up to 12 seconds.
202C
The 202C two-dog unit has four buttons and a toggle switch on the transmitter
(two on the face of the transmitter and two on the left side).
Nick & Constant Toggle Switch
Located on the face of the transmitter is a toggle switch. The toggle switch
has a setting for Nick and another for Constant. The color-coordinated buttons
(orange for the orange receiver and gray for the black receiver) will
implement the desired stimulation based on the toggle switch setting.
When either the orange or gray stimulation button is pressed and the toggle is set on Nick, the receiver emits a single pulse of electrical stimulation.
When you press either the orange or gray stimulation button and the toggle is set on Constant, the receiver emits a continuous stimulation as long as the button is pressed, for up to 12 seconds. If the button is not released after 12 seconds, the stimulation will automatically turn off as a safety feature. The receiver will be ready to be reactivated once the button has been released.
Pager Button
The Pager buttons are located on the face of the transmitter. The orange
button corresponds with the orange receiver and the gray with the black
receiver. Pressing it will give a vibration as long as the button is pressed,
for up to 12 seconds.
3. Receiver Fitting
Proper Fit
The receiver should be fitted so that the medical-grade stainless steel
contact points press firmly against the dog’s skin. You should be able to fit
two fingers underneath the collar strap. The best location is on either side
of the dog’s windpipe.
Improper Fit
A loose fit can allow the receiver to move around on the dog’s neck. When this
happens, the contact points may rub against the skin and cause irritation. If
the receiver is too loose, the contact will not be consistent and cause the
corrections to be inconsistent. Dogtra uses medical-grade stainless steel
contact points and anti-microbial plastic to protect the dog’s skin.
Attention!
Leaving the receiver in the same location on the dog’s neck for an extended
period of time can cause skin irritation due to the sensitivity from the
contact points. If the dog is to wear the receiver for long periods,
occasionally reposition the receiver every few hours so that the contact
points are moved to a different location on the dog’s neck and remove the
receiver after 8 hours of usage. Make sure you check for skin irritation each
time you use the unit.
4. Finding the Right Stimulation
The 200C has a Rheostat Dial on the front of the transmitter (0 is the lowest
and 100 is the highest). Remember that you will need to adjust the setting
(upward or downward) depending on your dog’s temperament and threshold for
stimulation. Always start at the lowest level and work your way up. The
appropriate level can be found when the dog responds to the stimulation with a
mild reaction. Also, as the dog’s attitude changes, especially during times of
increased excitement or distraction, you may need to adjust the intensity
level.
NOTE: The stimulation intensity can be adjusted even when the stimulation
is in use.
5. Maximizing the Distance
The 200C has a 1/2-mile range. Depending on the way you use your transmitter, the transmitter range may vary. To get the greatest range, hold the transmitter away from your body and avoid touching the antenna. Keep your unit properly charged for maximum signal strength.
6. LED Indicator
The LED indicator flashes every 4 seconds when the receiver is on and ready for use. The LED indicator will blink on both the transmitter and the receiver when the transmitter buttons are pressed.
The LED indicator color indicates the battery life level.
Green = Full charge
Amber = Medium charge
Red = Needs charge
If the unit is used while the LED indicator is red, it may shut down automatically.
Receiver Indicator Light
When the Constant button on the transmitter is pressed, the receiver indicator
light will glow steadily (either green, amber, or red based on the remaining
battery life), as long as you hold the button down, for up to 12 seconds. When
the Nick button is pressed, the light comes on for a fraction of a second.
7. Charging the Battery
The Dogtra 200C uses a lithium polymer battery. Recharge the unit if the indicator light is red or does not come on or the system will not stay on when any button is pressed.
NOTE 1: Only use Dogtra-approved batteries, chargers, and accessories for your Dogtra e-collars. This will prevent any damage that can be incurred from attempting to use a different charger.
NOTE 2: The unit has a partial charge when it leaves the Dogtra facility. Upon receipt of the system, be sure to give it a full 2-hour initial charge before the first use away from any flammable substances.
NOTE 3: When a charger is not in use, disconnect it from the power source. Fully charge the batteries if the unit is to be stored without use for a period of 3 months or more.
Follow the steps below to charge your system:
- Open the rubber plugs on the battery charging receptacles and plug in the charging cable.
- Plug the charger into a 120-volt wall outlet or, if using the auto charger, plug into a cigarette lighter only for lithium polymer batteries (use a 220-volt European charger for Europe). All indicator lights should glow red when properly plugged in and the unit will automatically shut off during the charging process. You will need to turn the unit on again before use once the unit is fully charged and unplugged from the battery cable.
- The lithium-polymer battery is fully charged within 2 hours. The lights will stay red during the charging process and turn green once the unit is fully charged.
- After charging, cover the battery charging receptacles with rubber plugs.
GENERAL TRAINING TIPS
Your dog must know some basic obedience commands before beginning training with the 200C. A dog learns by first being shown a command, followed by lots of repetition over an extended period. As the dog becomes proficient at these commands, the trainer can introduce distractions and different locations to strengthen them.
Obedience Training on the Leash
Your dog must fully understand the obedience commands (sit, stay, here, heel,
and kennel) before using the e-collar for reinforcement of these commands. A
leash attached to a standard collar is used to “teach” the dog the basic
obedience commands (here, heel, sit, and stay). A tug on the leash/collar is
used to reinforce the command. When the dog complies with the command, use
positive reinforcement/praise. Once the dog understands these commands, the
e-collar can be used to reinforce them.
Beginning E-Collar Training
When you feel your dog understands the obedience commands on the leash we can
now start with the e-collar training. With the dog on the leash and wearing
the e-collar, continue with your obedience drills. Apply light stimulation
(Nick or Constant) when a command is given; the stimulation can be removed as
the dog complies. Through repetition, the dog learns to perform the command.
The final step is the avoidance phase in which the dog learns that he can avoid the stimulation altogether by performing your commands. When these training procedures are complete, the e-collar is used as a reminder when the dog does not comply with your commands at home or in the field. Keep your initial training sessions short and positive as dogs have a short attention span.
How Much Stimulation to Use
Always start with low levels of stimulation and work your way up depending on
the disposition of your dog and the given situation. By using the correct
amount of stimulation to get your point across, you will have a more
controllable environment and a dog that is under less stress. Animals (and
humans) perform better in a less stressful environment.
For more training information, please visit our website at www.dogtra.com.
MAINTENANCE
Basic Maintenance
Make sure the rubber charging cap is securely in place when the system is in
use. After each training session, carefully inspect the unit for any missing
parts or damage to the casing. The damaged or broken casing may affect the
waterproof guarantee on the unit. After confirming that there is no damage to
the casing, rinse the receiver and clean out any dirt or debris.
Storage Maintenance
The unit should be fully charged before storing for extended periods. While in
storage, the unit should be given a full charge once a month and before the
first use. Store the units at room temperature. Do not keep the units exposed
to extreme climates.
Troubleshooting
If the unit is malfunctioning, please refer to the “Troubleshooting Guide”
before sending it to Dogtra for service. If you have any questions or
concerns, you may email them to info@dogtra.com, or
call customer service at 888-811-9111.
TROUBLESHOOTING GUIDE
-
My dog is not reacting to the system.
– Make sure the receiver and transmitter are turned on.
– Make sure the collar strap is tight enough so both contact points are touching the dog’s skin.
– The contact points may be too short for the dog. To place an order for longer contact points that are more appropriate for your dog, please call (888) 811- 9111. If you are already using the longest contact points available, you might need to trim down the hair on the dog’s neck so both contact points are touching the dog’s skin.
– The intensity level may be too low for your dog. Keep increasing the stimulation until the dog responds, usually with neck movement, head shaking, looking over its shoulder, etc. (response may be very subtle). -
The test light comes on, but I do not feel any stimulation.
– Your tolerance may be higher than your dogs. We recommend testing the system at a higher level using the test light.
– The battery may be low, so check the LED light for battery life. -
The transmitter has no range or stimulation is less when the dog is farther away.
– The antenna(s) may be damaged. To order parts, please contact customer service at 888-811-9111 or go to www.dogtra.com.
– The range indicated on the unit’s box is for flat terrain. Heavy brush, trees, hills, or moisture will affect the range of your unit. For best range, hold the transmitter vertically above your head, and/or try moving to higher ground.
– Any electrical conductors will affect the range, such as cars, chain-link dog runs, metal structures, and radio towers. For best results, operate away from these items. -
My unit is not holding a charge.
– The batteries might not be charged properly, or the charger, splitter, and the charging port may not be functioning properly. You can send in your charging units to have us inspect them.
– The charging pin may be damaged. Inside the charging port, there is a metal pin that should be standing straight up and stiff. If the pin is wobbling, broken, or missing, you will need to send the unit to the Repair Department. The charging port must be clean prior to charging; clean the dirt out with a cotton swab and some rubbing alcohol. If the dog is in saltwater, be sure to rinse the receiver and charging port with clean water.
– If the above does not resolve your issues, contact Dogtra customer service at info@dogtra.com or 888-811-9111.
DOGTRA PRODUCT WARRANTY
LIMITED WARRANTY For Dogtra Products Purchased from Dogtra Authorized Dealers
One-Year Warranty Except
as otherwise provided below, Dogtra warrants to the original retail purchaser
(“You”) that its Dogtra products shall be free of defects in materials and
workmanship for a period of one (1) year from the date of purchase
(“Warranty”). The Warranty covers the cost of repair (parts and labor) or
replacement (if repair is not feasible) of a defective Dogtra product during a
said one-year period. For such repaired or replaced products, the remaining
portion of the original warranty period, or ninety (90) days, whichever is
longer, shall apply. Dogtra, at its sole discretion, shall determine whether
to repair or replace a product covered by the Warranty.
Warranty Conditions
The Warranty is not transferrable and applies to your Dogtra product only if:
(1) You are the original retail purchaser of the product,
(2) You bought the product from a Dogtra authorized dealer, and
(3) You present a receipt or other proof of purchase showing valid purchase
date, the name and address of the authorized dealer, and the purchased product
identified by model and/or serial number.
Warranty Exclusions
The Warranty does not cover damage, loss, or deterioration to your Dogtra
product caused: by misuse, neglect, abuse, or another improper handling of the
product; by failure to follow use or care instructions; by use of the product
for other than its intended purpose; by accident or natural forces such as
fire or flooding; or by normal wear and tear such as scratches to the product
surface.
The Warranty also does not cover Dogtra products that: are purchased from non- authorized dealers; are purchased outside of the United States or Canada; have been damaged during shipment (even if Dogtra paid or arranged for shipping); have been modified or tampered with in any manner; are opened or repaired by anyone other than Dogtra or have serial numbers that have been altered or defaced.
Sole Warranty
This Warranty is the only warranty offered by Dogtra for its Dogtra products.
Other than said Warranty, Dogtra makes no other representations or warranties
whatsoever regarding its products, whether oral or in any product manual, on
any packaging, on any website, or in any other written material. No dealer of
Dogtra products, nor any employee or agent of Dogtra, is authorized to make
any additions, changes, or extensions to the Warranty. Dogtra, at its sole
discretion and at any time, reserves the right to modify the Warranty.
DISCLAIMER OF OTHER WARRANTIES
THE FOREGOING WARRANTY IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, WHETHER
EXPRESS OR IMPLIED. DOGTRA DISCLAIMS ANY IMPLIED WARRANTIES INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Limitation of Remedies
Dogtra’s liability is limited to the cost of repair or replacement of the
Dogtra product under Warranty. Any claim or action to enforce the Warranty
must be commenced within thirty (30) days of the Warranty’s expiration for
your product. Dogtra will not be liable for any indirect, incidental, special,
consequential, or similar damages based on breach of warranty, breach of
contract, negligence, strict tort, or any other legal theory relating to
Dogtra and its products. Damages that Dogtra will not be responsible for
include, but are not limited to: loss of income or profits; loss of revenue or
savings; loss of use of the product or associated products; cost of any
substitute products or services; inconvenience, downtime, or any other time;
loss of goodwill; claims of third parties including customers; and damage to
property.
Legal Rights May Vary By State or Jurisdiction
The Warranty gives You specific legal rights, and You may also have other
rights which vary by state or jurisdiction. Some states or jurisdictions do
not allow certain limitations of implied warranties or of incidental or
consequential damages or other remedies, so certain of the foregoing
limitations may not apply to You. If any portion of the Warranty is held by a
court to be invalid or unenforceable, the remaining portions of the Warranty
shall remain in full force and effect and shall in no way be affected or
invalidated, and the invalid or unenforceable portion shall be modified so as
to most nearly achieve the intent of the Warranty.
Product Registration
Dogtra recommends that customers register their products as soon as possible
after purchase. Product registration will facilitate any future warranty
service. You may also receive useful information and updates about your
existing and future Dogtra products. To register your product, visit
www.dogtra.com/product-registration. If your product is not registered with Dogtra, You will be
required to provide a receipt or other proof of purchase (as provided above)
to qualify for warranty service.
How to Obtain Warranty Service
Should your Dogtra product require warranty service, please contact Customer
Service by phone or email for a warranty evaluation (see below for contact
information). Upon approval of your warranty work, Dogtra will repair or
replace (at Dogtra’s election) your product without charge for labor or parts.
You are responsible for shipping, including the cost, of your product to
Dogtra for warranty service. Dogtra will handle shipping, including the cost,
of the repaired or replaced product back to customers in the USA. Dogtra will
not be responsible for shipping, including cost and/or applicable taxes or
fees, for products sent to Canada. Such costs, taxes, or fees will be borne by
the customer.
To register your product, visit www.dogtra.com/product- registration.
Dogtra Customer Service
12322 Monarch Street, Garden Grove, CA 92841
888-811-9111
repair@dogtra.com
Mon Fri, 8:00 AM to 4:30 PM (PST)
© 2021 Dogtra. All rights reserved.
26
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>