transform QFK39BE Stainless Steel Chef Style Faucet Owner’s Manual

June 7, 2024
transform

transform QFK39BE Stainless Steel Chef Style Faucet

Safety Information

READ AND SAVE THESE INSTRUCTIONS

| DANGER: Always wear safety goggles and gloves in order to avoid personal injury.
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| CAUTION: Failure to read these instructions prior to installation may result in personal injury, property damage, or product failure.
Manufacturer assumes no responsibility for personal injury, property damage, or product failure due to improper installation .
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  1. Unpack and inspect this product for chips, scratches, cracks, dents, and scuff marks . Do not install this product if any damages or defects are identified.
  2. Use this product only in the manner intended by the manufacturer . If you have any questions, contact the manufacturer .
  3. Installation work and plumbing must be done by qualified person(s) in accordance with all applicable codes and standards .
  4. Protect the entire surface during installation .

BACKFLOW PROTECTION SYSTEM

This faucet is equipped with a backflow protection system that has been tested to be in compliance with ASME A112 .18 .3 and ASME A112 .18 .1/ CSA B125 .1

Warranty

LIMITED WARRANTY

A thorough inspection must be made before installation and any damage must be promptly reported . Conglom Inc . will not be liable for failures or damage that could have been discovered or avoided by proper inspection and testing prior to installation .
Conglom Inc . warrants this product to be free from defects in materials or workmanship for a duration subject to following terms:
– five (5) years when installed in residential single or multi family homes;
– three (3) years when installed in leased or rented residential single or multi-family homes and;
– one (1) year when installed in public, commercial, industrial, or institutional spaces.

All warranty terms commence on the date of purchase and are limited to the original purchaser. Proof of purchase (original sales receipt) must be provided for all warranty claims.

This warranty is non-transferable and shall be voided if the unit is removed from its initial installation or if it is not installed following the manufacturer’s instructions . It does not apply in the event of product damage due to the use of other than genuine replacement parts, (Replacement parts may be obtained by e-mail at cs@conglomkb.com or by calling 1-877-333-0098 between 8:30 am – 5:00 pm EST) installation error, abuse, misuse or improper care and maintenance (whether performed by a plumber, contractor, service provider or member of the purchaser’s household). The warranty excludes damage due to aggressive air or water conditions, harsh or abrasive cleaners and/or materials .

Under no circumstance shall Conglom Inc . be held liable for personal injury or property damage resulting from improper installation or use of this product . Conglom Inc . will not be held liable for inconvenience caused by loss of use of this product, costs incurred for labour or materials, removal and installation of replacement units, or any other incidental or consequential damages . Costs relating to obtaining access for repair or replacement are the responsibility of the user.

Our obligation shall be limited to the repair or replacement of a unit (at our discretion) that may prove, by our sole examination, to be defective under normal use and service during the warranty period .

Any failure of this product that is not traceable to a defect in material or workmanship is not covered by this warranty . These non warrantable items include, but are not limited to:

  • Improper installation not in accordance with manufacturer’s instructions .
  • Dents and/or scratches incurred during shipping, handling, or installation.
  • Change in colour or finish due to chemical usage.
  • Damage caused by failure to follow care and cleaning guidelines, including damage caused by the use of abrasive cleaners.
  • Alterations made to the unit by the purchaser or installer .
  • Damage caused by accidental impact, fire, flood, freezing, and normal wear. – Bends and warping caused by forced connections, overtightened fittings, and inadequate support during installation.
  • Damage caused by use of chlorine-based cleaners .
WARRANTY CLAIM PROCEDURE

If a claimable defect occurs or replacement parts are needed, please contact our customer service team at cs@conglomkb.com or 1-877-333-0098 (8:30 am – 5 pm, EST, Monday – Friday). Before you make your call, please ensure that you have:

– Model number or description .
– Proof of sale .
– Details regarding the defect and/or part number . – Name(s) and address(es) of the owner and/or installer.

Pre-Installation

TOOLS/MATERIALS REQUIRED (NOT SUPPLIED)

Adjustable wrench

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Phillips’s screwdriver

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Hex key

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Safety goggle

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Flashlight

PACKAGE CONTENTS

Carefully check the faucet for damage and/or missing parts prior to installation . If there is any damage or if you are missing parts, do not proceed with the installation . Report damage and/or missing parts immediately to our customer service team at cs@conglomkb.com or 1-877-333-0098 (Service available in English and French, Monday – Friday from 8:30 am – 5:00 pm EST). Please do not dispose of packaging before you are satisfied with your new faucet.

Part Description Quantity
A Faucet 1
B Counterweight 1
C Cover Plate (for 3-hole sinks) 1

Installation

FAUCET INSTALLATION
  • Remove the gasket (3), metal washer (4), and retaining nut (5) from the faucet shank.

  • If you are installing this faucet onto a 3 hole sink use the decorative cover plate (C) to cover the extra faucet holes. Otherwise skip this step.

  • Feed the faucet hoses through the faucet mounting hole.

  • Secure the faucet to the sink with the gasket (3), metal washer (4), and retaining nut (5) from underneath.

  • Tighten the retaining nut (5) by hand until it is snug. Gently tighten the two screws (6) in the retaining nut.

  • Connect the main water supply outlet (10) to the sprayer hose (9) using the quick connect fittings. The male quick connector (8) will click once it is securely connected to the female quick connector (7).

  • Lightly pull on the quick connect fittings to ensure they are fully engaged .

| CAUTION: Ensure the male and female counterparts of the quick connector are securely engaged . Failing to do so can result in property damage
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  • Fully retract the sprayer hose (9). Install the counterweight (B) about 2 in. (50 mm) from the bottom on the side closest to the sprayer head . There should be no slack in the hose and it should retract freely .
      | CAUTION: To avoid risk of property damage, follow these instructions closely. Failure to follow these instructions may result in property damage caused by leaks at these connections.
    Do not use thread seal tape or other sealants on these water line connections.
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  • Ensure all fittings and end connections are free of debris.
  • Loop supply lines (11) if they are too long.
  • Secure metal nuts (12) of the supply lines (11) to corresponding supply valves. Tighten the nuts (12) by hand until they are snug.
    Then tighten the nuts (12) with a wrench.
FINAL INSPECTION
  • Open your home’s hot and cold water supply valves and carefully inspect all connections for leaks.
  • Move the valve handle (13) to the open mixed position by turning it to the middle and pulling it away from the faucet.
  • Run the water uninterrupted for about one minute to remove any residue from the lines and inspect all connections for leaks once again.

Maintenance

CARTRIDGE REPLACEMENT
  • Turn off the water supply to the faucet.
  • Unscrew the handle lever (1). Loosen the set screw (2) with the hex key and remove the handle body (3).
  • Gently unscrew the decorative cap (4) and retaining nut (5).
  • Pull the cartridge (6) out of the faucet body (7) and replace it with a new ceramic cartridge. Ensure new cartridge is seated properly with the locating pins in appropriate place.
  • Secure the cartridge in place using the retaining nut (5).
  • Gently tighten the retaining nut (5) using a wrench. Do not overtighten.
  • Reinstall the decorative cap (4). Slide the handle body (3) back onto the cartridge and make sure it rotates freely. Secure the handle body (3) in place using the set screw (2) and reinstall the handle lever (1).
  • Turn the water supply to the faucet back on.
  • Operate the faucet to make sure everything works correctly and check for leaks.

Care and Cleaning

Your faucet is manufactured with high grade materials and will provide you many years of enjoyment with the proper care.

Do: Do Not:
  • Towel dry after use whenever possible to prevent water spots . Should water spots occur, clean with a mild solution of vinegar and water followed by a thorough rinse.
  • Use liquid soap, a general household cleaner, or a weak solution of vinegar and water for regular cleaning .

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  • Do not allow any food, detergent, soap or grease to dry or sit for extended periods of time on the surface of the faucet.
  • Never use abrasive cleaning pads or harsh chemicals, as they will dull and scratch the finish.
  • Never use chlorine-based cleaners, because they can lead to rust spots and discoloration

SCRATCH, SPOT, AND BLEMISH REMOVAL AND SURFACE RESTORATION:
Little rust spots and blemishes that periodically appear on the faucet are typically the result of the steel interacting with the chemicals found in the vast spectrum of substances that faucets are commonly exposed to.
To remove scratches, spots, and blemishes from the faucet, rub them with a non-metallic scouring pad (e.g. Scotch-Brite®) combined with a mild abrasive cleaner (e.g. Vim® or Barkeeper’s Friend®). Always rub the surfaces in the direction of the grain of the steel. When finished, rinse the faucet with water and dry it with a towel to allow the faucet to form a protective outer layer .

Service Parts

If you are missing parts or require replacement parts, please contact our customer service team at cs@conglomkb.com or 1-877-333-0098 (Service available in English and French, Monday – Friday from 8:30am – 5pm EST). Identify the required part(s) and have the part number(s) ready.

Part Description Code Quantity

A

| Sprayer Head| QHL223|

1

B

| Cartridge| QHL216|

1

C

| Sprayer Hose| QHL246|

1

D

| Deck Plate| QHL274|

1

E

| Counterweight| QHL247|

1

Please contact cs@conglomkb.com or 1-877-333-0098 for further assistance

WWW.CONGLOMKB.COM

Documents / Resources

| transform QFK39BE Stainless Steel Chef Style Faucet [pdf] Owner's Manual
QFK39BE, Stainless Steel Chef Style Faucet
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References

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