HITACHI ATW-RTU-11 Room Thermostat and Receiver Instruction Manual

June 7, 2024
Hitachi

HITACHI ATW-RTU-11 Room Thermostat and Receiver

INSTRUCTION MANUAL

  • Specifications in this manual are subject to change without notice in order that Hitachi may bring the latest innovations to their customers.
  • Whilst every effort is made to ensure that all specifications are correct, printing errors are beyond Hitachi’s control; Hitachi cannot be held responsible for these errors.

CAUTION

  • This product shall not be mixed with general house waste at the end of its life and it shall be retired according to the appropriate local or national regulations in an environmentally correct way.
  • Its dismantling must be done by a professional installer according to the applicable regulations. Contact the corresponding authorities for more information.

The English version is the original one; other languages are translated from English. Should any discrepancy occur between the English and the translated versions, the English version shall prevail.

SAFETY SUMMARY

DANGER

  • Adhere to the electrical standards in effect, as well as the following points:
  • It is imperative to switch off the power supply of the unit to which the device will be connected to, before proceeding to installation.
  • Do not install ATW-RTU-11 outdoors.
  • Ensure that there is no dust on the connection points such as the power terminals and/or on the cable. This may cause a fire or electric shock.

CAUTION

  • This appliance must be used only by adult and capable people, who have received the technical information or instructions to handle properly and safely this appliance.
  • Children should be supervised to ensure that they do not play with the appliance.
  • The device power supplier must have a fixed installed wiring with an additional circuit breaker for power switch ON/OFF when required.
  • Local or national regulations must be followed at all times during the preliminary work to prepare the electric power line for the equipment.
  • Avoid falls and collisions.
  • Never attempt to immerse the product in liquid.
  • Do not use abrasive products or solvents to clean the casing. Its surface may be cleaned using a soft, dry cloth.
  • Do not attempt to open the casing.
  • Do not install the receiver where persons wearing a pacemaker may be present.
  • All use or modification of the equipment not anticipated by Johnson Controls-Hitachi Air Conditioning Spain, S.A.U. could lead to danger in using it.
  • Use only the cables and accessories supplied.

FACTORY SUPPLIED ACCESSORIES

RECEIVER DEVICE

Installation

NOTE

  • Avoid positioning the receiver against or close to any metallic part to avoid any WI-FI transmission drop.
  • Also, make sure that there is strong WI-FI signal reception at the place of product placement to ensure proper data transfer with the cloud. In case the WI-FI signal is weak boost it up through a WI-FI range extender.
  • Install the device close to the unit to be controlled, in a way that the device can be dismantled if necessary. The product should be installed at a height of less than 1.5m high.
  • Do not install the receiver where devices using radio frequencies as means of transmission are prohibited (Refer to local standards in effect).
  • Do not install the receiver close to devices that may be affected by radio waves.
  • Do not install the receiver in a damp environment (for example, a bathroom).
  1. Disconnect the main power from the system.
    To ensure your safety, always make sure the main power is switched off before accessing the wiring.

  2. Remove the cover from the receiver.

  3. Mount the wiring plate to the wall or wall box.
    NOTE
    The plugs and mounting screws required are supplied.

  4. Connect the receiver wiring.

    • Connect the H-LINK cable.
    • Place the cable through the orifice identified by marker 3.
    • Connect the power cable (L = Live; N = Neutral) (Tightening torque 0.50N·m)
    • Place the power cable in the cable guide identified by marker 1.
  5. The cables must be positioned in the box’s cable guides to guarantee the pull-off strength.

  6. Attach the cover of the receiver to the wiring plate.

  7. Reconnect the main power to the system.

  8. Download the CSNET Home application from the Apple Store or Play store. The application is also available on www.csnetmanager.com.

Dimensional data

Description of the parts

Technical data

  • Supply voltage: 230V/50Hz (30mA)
  • Wattage: 7W (maximum)
  • Dimensions (mm): 122×36.5×115
  • Weight (g): 172 g
  • Class 2: reinforced insulation device
  • Operating Temperature: 0°C to + 40°C
  • Operating Humidity: between 30% and 80%.
  • Equipment protection rating: IP21
  • Maximum altitude for use: < 2000m

Communication

  • Wifi: 2.4 GHz Wi-Fi (IEEE 802.11 b/g/n) (2412 ~ 2484 MHz, max transmit power 20dBm)
  • Bluetooth: 5 (LE) (2402~2480 MHz, max transmit power 20 dBm using AFH)
  • In case of using WI-FI 6 or equivalent, may be necessary to disable the 5GHz network or to create a separate 2.4GHz network.
  • YUTAKI H-LINK:
    • Communication line: Use 0.75mm2 cable, 2-Conductor, Stranded Copper
    • Communication system: Half-duplex
    • Communication method: Asynchronous
    • Transmission Speed: 9,600 bauds
    • Wiring length: 1,000m maximum (total length of H-LINK I/O bus)
    • Maximum number of ATW-IOT-01 per H-LINK line: 1

Simplified declaration of conformity
Hereby, Johnson Controls-Hitachi declares that the radio equipment type 2 complies with EU directive 2014/53/EU and UK S.I. 2017 No. 1206 relating to radio Equipment.

Operation instructions

  • ATW-IOT-01 is the home automation device dedicated to the Hitachi Heating range, allowing remote management of Hitachi heating units from CSNET Home applications.
  • To allow such operations, ATW-IOT-01 must be connected to the Hitachi cloud through a WiFi network (2,4 GHz signal).
  • When configuring the ATW-IOT-01 device for one user account, the device name and password are required.
  • These details are available on the label placed on the plastic cover of the device.

Button functionality

WI-FI and password reset
In case a new password is forgotten, perform a WiFi and password reset to restore the default settings. Once done, you will be able to configure again the device.

Factory reset
Factory reset of the IOT + Cloud data (Button 1 15 sec + Button 2 15 sec) is required in case:

  • IDU/ODU H-Link Address of the Hitachi Heating Unit has changed.
  • ATW-IOT-01 device has been connected to a different IDU/ODU unit than its original configuration.

Whenever the factory reset procedure has been done, the device is ready to be linked again to any installation as if it were a new product out of the box.

LEDs description

Green Led status (Cloud connection)
Waiting status

Normal operation

Connection Alarm

ATW-IOT-01 has lost communication with the cloud (WI-FI lost, internet connection lost…)

Yellow Led status (Remote update)
Normal operation

Fail-Safe Mode Setup
In case communication issues occur with the ATW-IOT-01 device (loss of the connection to the cloud or of HLINK connection with the Heating unit), the fail-safe protection of the system will let the Heating system continue operating with the last communicated setpoints.

Troubleshooting

ROOM THERMOSTAT

Installation procedure

  • This room thermostat is prepared to be table stand. Fit the thermostat by mounting it directly on top of the table stand.
  • The room thermostat is linked to the receiver device ATW-IOT-01.
  • The only required configuration is the selection of the zone (c1 or c2). Please consult the documentation provided via the QR located on the front cover for more details.

Technical data

  • Dimensions (mm): 90x87x74
  • Weight: 193 g
  • ABS: plastic housing
  • Pollution category: Class 2
  • Operating Temperature: +5 °C to + 35 °C
  • Operating Humidity: between 30% and 80%
  • Equipment protection rating: IP30
  • Maximum altitude for use: < 2000m

Communication

  • Bluetooth: 5 (LE) (2402~2480 MHz, max transmit power 20 dBm using AFH)
  • Receptor class 2

Power supply

  • Supply voltage: 230V/50Hz
  • Wattage: 5 W
  • Rated power supply : 12 VDC
  • Rated Consumption: 0.42 A

Declaration of conformity
Hereby, Johnson Controls-Hitachi declares that the radio equipment type covered by these instructions is in compliance with the requirements of the Radio Equipment directive 2014/53/ EU and UK Statutory Instrument S.I. 2017 N°1206.
Important Notice for the UK market only: This device and its related applications comply with the applicable security requirements in Schedule 1 of The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023 – S.I. 2023 nº 1007 on consumer protection in the UK. The Statement of Compliance is available in the product website.

Switch Names and Functions

  • The supplementary information about the purchased products is available through the QR printed in the front cover.
  • In case that no access to the website or files are not readable, please contact your Hitachi dealer or distributor.
  • The backlight turns off 30 s after the last operation. If you press any switch, the backlight is turned on. (Configurable by means of an optional function.)
  • Make sure to press the buttons lightly with your fingertips.
  • Do NOT press the buttons or anything with sharp points, such as a ball point pen. This may damage the controller.

Cooling & Heating
Johnson Controls-Hitachi Air Conditioning Spain, S.A.U. Ronda Shimizu, 1 – Políg. Ind. Can Torrella 08233 Vacarisses (Barcelona) Spain
© Copyright 2024 Johnson Controls-Hitachi Air Conditioning Spain, S.A.U. – All rights reserved.https://docs.hitachiaircon.com/.

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