DELL MS3220 Laser Wired Mouse User Guide

: June 6, 2024
: Dell

DELL MS3220 Laser Wired Mouse

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

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What’s in the box

Features

Top and side view

Right button
Scroll wheel
DPI indicators
DPI adjustment button
Backward button
Forward button
Left button

Bottom view

Laser sensor

Dell Peripheral Manager

Dell Peripheral Manager software enables you to perform the following:

Assign program shortcuts to device programmable buttons or keys through the Action tab.
View device information such as firmware version and battery status through the Info tab.
Upgrade the latest firmware updates on your devices.
Pair additional devices through the RF USB dongle or directly to your computer through Bluetooth. For more information, see Dell Peripheral Manager User’s Guide on the product page at www.dell.com/support.

Setting up your mouse

Connecting the mouse

Connect the mouse USB cable to an available USB A port on your laptop or desktop.

Adjusting the DPI

Press the DPI adjustment button repeatedly to toggle between mouse tracking resolutions.

DPI setting is indicated by the number of DPI indicator lights that are illuminated. The default four DPI settings and their indicator lights are as follows:

Specifications

General

Model number	MS3220
Connection type	Wired USB 2.0
Operating system

Chrome
Windows XP
Windows Vista (test only)
Windows 7, 32/64-bit
Windows 8, 32/64-bit
Windows 10, 32/64-bit
Windows Server 2003
Windows Server 2008; 2008 R2
Windows Server 2012; 2012 R2
Linux 6.x, Ubuntu, Neokylin
Free-DOS

Electrical

Operating voltage	DC 5 V, 0.1 A

Physical characteristics

Weight (with cable)	< 120 g (< 0.26 lb.)

Dimensions
Length| 142 mm (5.59 in.)
Width| 91 mm (3.58 in.)
Height| 46.5 mm (1.83 in.)

Environmental

Temperature

Operating| -10°C to 50°C (14°F to 122°F)
Storage| -40°C to 65°C (-40°F to 149°C)
Storage humidity| 95% maximum relative humidity; non-condensing

Troubleshooting

Problems	Possible solutions
Mouse is not functioning

Connect the mouse USB cable to another USB port. A notification may appear indicating that the driver installation is in progress. If so, wait until a notification appears indicating that the drivers are installed before you use the mouse.
Restart your computer.

Resolving cursor issues|

Connect the mouse USB cable to another USB port. A notification may appear indicating that the driver installation is in progress. If so, wait until a notification appears indicating that the drivers are installed before you use the mouse.
Ensure that the laser sensor is not obstructed or dirty.
Glass or other very smooth glossy surfaces are not suitable for the mouse sensor to capture movement. Using a dark colored fabric mouse pad can improve the tracking.
Save any data, close any open program(s), and then restart your laptop/desktop. When you do not have another mouse or touchscreen, you may have to hold the power button for at least 15 seconds to turn your laptop/desktop off. You may lose any unsaved data.

Resolving mouse button issues|

Ensure that there is nothing preventing the mouse buttons from moving.
Connect the mouse USB cable to another USB port. A notification may appear indicating that the driver installation is in progress. If so, wait until a notification appears indicating that the drivers are installed before you use the mouse.
Save any data, close any open program(s), and then restart your laptop/desktop. When you do not have another mouse or touchscreen, you may have to hold the power button for at least 15 seconds to turn your laptop/desktop off. You may lose any unsaved data.
In Dell Peripheral Manager, reset the side button actions to their factory defaults.

Solving a slow moving cursor|

Ensure that the laser sensor is not obstructed or dirty.
Modify the mouse DPI setting.
Change the mouse settings to adjust the pointer speed.
Click on the tab that matches the Operating System (OS) installed on your laptop/desktop and perform the steps within that section to change the settings.

In the Search box, type main.cpl.
Click or tap main.cpl in the list of programs.
Move the slider under Select a Pointer Speed to adjust the cursor speed to the desired level.
Click or tap OK.

Statutory Information

Warranty

Limited warranty and return policies

Dell-branded products carry a three-year limited hardware warranty. If purchased together with Dell system, it will follow the system warranty.

For U.S. customers:

This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at Dell.com/terms. This document contains a binding arbitration clause.

For European, Middle Eastern and African customers:

Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer) and Dell’s end user contract terms. Dell may also provide an additional hardware warranty full details of the Dell end user contract and warranty terms can be found by going to Dell.com/terms, selecting your country from the list at the bottom of the “home” page and then clicking the “terms and conditions” link for the end user terms or the “support” link for the warranty terms.

For non-U.S. customers:

Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer) and Dell’s warranty terms. Dell may also provide an additional hardware warranty full details of Dell’s warranty terms can be found by going to www.Dell.com, selecting your country from the list at the bottom of the “home” page and then clicking the “terms and conditions” link or the “support” link for the warranty terms.