Keurig K-Cup K3000SE Brewer Owner’s Manual

COMMERCIAL SERLES
OWNER’S MANUAL
Keurig® K-Cup® K3000SE Brewer
COMMERCIAL Series

ENGINEERED FOR CONTINUOUS USE CONCU POUR UNE UTILISATION CONTINUE

IMPORTANT SAFEGUARDS Safe Operation & Use

When using electrical appliances, basic safety precautions should be followed, including the following:

1. Read all instructions before using.
2. Do not touch hot surfaces. Use handles and knobs when available.
3. This appliance must be properly installed and located in accordance with these instructions before it is used.
4. The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electrical shock, or injury to persons.
5. Do not place on or near a hot gas or electric burner, or in a heated oven.
6. Do not use outdoors.
7. To protect against fire, electric shock, and injury do not immerse cords, plugs, or the appliance in water or any other liquid.
8. Turn off and unplug the brewer before cleaning or maintenance. Allow cooling before putting on or taking off parts and before cleaning the appliance.
9. For best operation, plug the appliance into its own electrical outlet on a dedicated circuit to prevent flickering of lights, blowing of fuses, or tripping a circuit breaker.
10. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or is damaged in any manner. Contact Keurig Customer Service to report any malfunction of or damage to the brewer.
11.  Do not let the cord hang over the edge of the table or counter, or touch hot surfaces.
12. To disconnect, press the Power Switch on the brewer to “OFF” status and then remove the plug from the wall outlet.
13. Close supervision is necessary when any appliance is used by or near children.
14. Do not lift the Handle while brewing is in progress.
15. This appliance is equipped with a Power Cord having a grounding wire with a grounding plug. The appliance must be grounded using a 3-hole properly grounded outlet. In the event of an electrical short circuit, grounding reduces the risk of electrical shock.
16. If the outlet is a standard 2-prong wall outlet, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet.
17. Do not, under any circumstances, cut or remove the third (ground) prong from the Power Cord or use an adapter.
18. Consult a qualified electrician if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded.
19. Do not use the appliance for anything other than its intended use.
20. Use only water in this appliance! Do not use any other liquids or foods except as instructed in the Cleaning Instructions in this guide.

SAVE THESE INSTRUCTIONS.

WARNING TO USERS AND PARENTS

1. DO NOT permit children to use brewer unless there is adult supervision. Brewer dispenses very hot water.
2. SPECIAL NOTICE FOR HOT COCOA USERS: IMMEDIATELY AFTER USING A HOT COCOA K-CUP® POD, RUN a Hot Water Brew Cycle without a K-Cup® pod to avoid the possibility of clogging the Exit Needle. DO NOT assume the next user will do this.

CAUTION: There are two sharp needles that puncture the K-Cup® pod, one above the K-Cup® Pod Holder and the other at the bottom of the K-Cup® Pod Holder. To avoid the risk of injury, do not put your fingers in the K-Cup® Pod Assembly Housing.
CAUTION: There is extremely hot water in the K-Cup® Pod Holder during the brewing process. To avoid the risk of injury, do not lift the Handle or open the K-Cup® Pod Assembly Housing during the brewing process.
CAUTION: Please always keep the brewer in its upright position to avoid potential injury and/or damage to your brewer.
SHORT CORD INSTRUCTIONS: A short power-supply cord is provided to reduce the risk of becoming entangled in or tripping over a longer cord.
If an extension cord is used, (1) the marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance; (2) the cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally; and (3) the extension cord must include a 3-prong grounding plug.
THIS PRODUCT IS FOR COMMERCIAL USE ONLY.
THIS PRODUCT MEETS NSF STANDARDS.

WARNING THIS PRODUCT CONTAINS CHEMICALS, INCLUDING LEAD, WHICH IS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER, BIRTH DEFECTS, OR OTHER REPRODUCTIVE HARM.

| WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT REMOVE THE BOTTOM COVER. NO USER-SERVICEABLE PARTS ARE INSIDE. REPAIR SHOULD BE DONE BY AUTHORIZED SERVICE PERSONNEL ONLY.
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Brewer Overview

Helpful Hints

1. Plug the brewer into its own grounded outlet.
   If the electric circuit is overloaded with other appliances, your brewer may not function properly. The brewer should be operated on its own circuit, separate from other appliances.

2. Keep your brewer turned “ON” at all times.
   To brew a fresh cup of coffee, tea, hot cocoa, or other beverage anytime you want, we suggest you keep your brewer turned “ON” all the time.

3. For the best tasting gourmet coffee, tea, hot cocoa, or other beverage, Keurig requires the use of filtered water in the brewer.
   We recommend the Omnipure Filter Kit, Keurig (# 5572).

4. Customize Your Size, Flavor & Brew.
   With the choice of over 250 varieties of K-Cup® pods and 4 brew sizes (4 oz., 6 oz., 8 oz., and 10 oz.) your Keurig® brewer gives you endless options to customize the size, flavor, and brew that’s perfect for you. For a strong, intense cup, select an Extra Bold K-Cup® pod (with up to 30% more ground coffee than regular varieties) and brew the size that’s right for you.
   The smaller the brew size, the more intense flavor in your cup. The larger the brew size, the less intense flavor in your cup.

5. Brewing into a travel mug.
   To brew into a travel mug, simply flip the Upper Drip Tray upwards by 90 degrees. The Lower Drip Tray Plate will be revealed which
   will accommodate your travel mug.

6. Descale the brewer regularly.
   Please see pages 13 and 14 for instructions.

Unpacking Your Brewer

1. Place the brewer box on a large steady surface (such as a table or countertop) or on the floor.
   Open the box.

2. Turn the box on its side with the front of the box face down.

3. Reach into the box and grasp the foam insert that contains the brewer.

4. Carefully pull the foam insert toward you and out of the box. The brewer will still be encased in the polyfoam and be on its side.

5. Remove the top polyfoam packaging material.

6. Carefully lift the brewer off of the bottom polyfoam and place it upright on a flat, steady surface.

7. Lift plastic bag off of the brewer.

8. Record the serial number for this brewer on page 3 of this guide. The serial number can be found on the side of the brewer box or on the bottom of the brewer.

9. Place the brewer upright on a flat, steady surface.
   We recommend you save all packing materials in case future shipping of the product is necessary.

WARNING:
Keep all plastic bags away from children.

Features K3000SE Brewer

K3000SE Brewer

A. LCD Screen
B. User Interface Buttons
C. K-Cup® Pod Holder
D. K-Cup® Pod Holder Funnel (C and D are the K-Cup® Pod Holder Assembly)| E. K-Cup® Pod Assembly Housing
F. Cup Sensors
G. Upper Drip Tray Plate
H. Upper Drip Tray
I. Lower Drip Tray Plate| J. Drip Tray Base
K. Handle
L. Lid
M. K-Cup® Pod Bin
N. Filter Mounting Bracket| O. Omnipure KQ8A
Water Filter (N and are the Filter Kit Assembly)
P. RJ11 Jack
Q. 3 /4″ Garden Hose Connector| R. Brewer Inlet Connect
S. Drain Plugs
T. Hot Water Drain Tube
U. Cold Water Drain Tube
V. Power Switch
W. Power Cord
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SECTION 1 Setup & First Brew

IMPORTANT: You cannot use your Keurig® brewer until it has been set up for its first use.
NOTE: If the brewer has been exposed to temperatures below freezing, allow the brewer at least two hours to reach room temperature before brewing. A frozen or extremely cold brewer will not operate.
CAUTION: This brewer is designed to handle local water pressures from 40 psig up to 125 psig.
Consult a licensed plumber for water pressures in your area. Use plumbing fittings and tubing specified to withstand 125 psig.
WARNING: Keurig® requires the use of an external water filter such as the Omnipure KQ8AWater Filter, available from Keurig Green Mountain, Inc. (#5572). Failure to use a filter invalidates the brewer Warranty.

Plumbing Fitting Connections

1. Remove all pieces of packing tape from the brewer and Drip Tray.
   Remove the clear plastic film from the LCD Display. NOTE: An external filter (KQ8A, #5572) can be mounted on the rear surface of the brewer using the mounting screws provided.

2. Attach a Threaded Straight Adapter (fig. 1) to each of the ports on the Omnipure KQ8A Water Filter and tighten using an 11 /16″ (18 mm) wrench.
   Make sure the connections are secure but do not overtighten.

3. Attach the Filter Mounting Bracket to the Omnipure KQ8A Water Filter using the four screws provided (fig. 1). NOTE: The top of the Omnipure KQ8A Water Filter has two ports labeled IN PORT and OUT PORT. Make sure these ports are aligned with the Filter Mounting Bracket as shown in figure 1.

4. Loosen the two mounting screws located on the upper rear of the brewer and hang the Filter Kit Assembly (fig.2). Tighten the screws but be careful not to overtighten. NOTE: The Filter Kit Assembly comes with 1/4″ FPT ports for both inlet and outlet and the plumbed water inlet to the brewer is 3/4″ Male Garden Hose Thread (Invensys solenoid valve).
   1 /4″ OD LLDPE (Linear Low-Density Polyethylene) tubing is recommended (NSF compliant) between the Filter Kit Assembly and the brewer. NSF compliant fittings such as High-Density Polypropylene Type are recommended.

5. Connect a Stem Elbow Fitting to the IN PORT of the Filter Kit Assembly by pushing the Stem Elbow Fitting into the previously attached adapter.
   Push firmly until the connection is secure. Secure LLDPE Tubing to the Stem Elbow Fitting in the same fashion and
   connect it to the local water supply.

6. You may wish to install a Shut-off Valve between the water source and Omnipure KQ8A Water Filter as shown in figure 1. To do this cut some LLDPE Tubing to size and connect it by pushing the tubing into the Shut-off Valve until secure.

7. Connect a long length of tubing to the OUT PORT of the Filter Kit Assembly. DO NOT CONNECT TO THE BREWER YET.

8. The Omnipure KQ8A Water Filter needs an initial flush to clear any carbon deposit. Bring the long length of tubing to a container or sink.

9. Turn on the water supply and allow at least 4 gallons of water to flush through the filter. Turn off the water supply.

10.  Cut the tubing to the proper length and connect a Stem Elbow Fitting to the cut end of the tubing. Thread the 3/4″ Male Garden Hose (fig. 1) onto the Brewer Inlet Valve located at the lower-rear of the brewer. Push the Stem Elbow Fitting into it until secured firmly.

11. Your plumbing connections should resemble (fig. 2). Turn on the water supply.

Setting Up Your Brewer

1. Make sure all packing tape and protective plastic film from the LCD have been removed. Your brewer should be connected to a water supply (refer to page 6). Unwrap Power Cord and plug the brewer into a grounded outlet.

2. Turn the brewer on, the Power Switch is located at the bottom left-hand side of the brewer on the back. The brewer’s LCD Display will display the welcome screen.

3.  If the screen indicates “WAS THE BREWER DRAINED?” (fig. 3) you must press “YES.”

4. The screen will now display “CONNECT WATER AND THEN PRESS FLASHING BUTTON.”

5. Make sure a water supply is connected and turned on. Press the flashing button “CONT.”
   The display will now read “PRIMING.”

6. The brewer will automatically fill the internal hot water tank with water and then the water will be heated. This will take about three minutes. During the priming period, “HEATING PLEASE WAIT” will be displayed on the LCD Screen.
   

7. Once the water is heated, the display will change to figure 4. Place a 10 oz. mug on the Drip Tray Plate, then fully raise the brewer Handle. The display will change to figure 5.
   Lower the Handle to close the Lid over the K-Cup® Pod Holder. NOTE: A K-Cup® pod should not be used for this sequence.
   

8. The display will change to figure 6. Press “YES” and then select a size to start the cleansing brew.

9. When the cleansing brew is complete, discard the hot water from the mug. The brewer will go into its idle state and will be ready to brew your first K-Cup® pod.

Ready to Brew Your First Cup

1. The LCD Display will be in its idle state (fig. 7).
   

2. Place a mug on the Drip Tray.

3.  Lift the Handle (fig. 8). The K-Cup® Pod Holder will open toward you.

4. Select a K-Cup® pod.
   NOTE: Do not remove the foil lid or puncture the K-Cup® pod.
   

5. Place a K-Cup® pod in the K-Cup® Pod Holder (fig. 9).
   CAUTION: There are two sharp needles that puncture the K-Cup® pod, one above the K-Cup® Pod Holder and the other at the bottom of the K-Cup® Pod Holder. To avoid the risk of injury, do not put your fingers in the K-Cup® Pod Assembly Housing.
   NOTE: The brewer is equipped with Cup Sensors. If a cup is not detected the screen will display “PLACE YOUR CUP OR SELECT CONT.”
   To resume brewing replace your cup.

6. Lower the Handle to close the Lid over the K-Cup® Pod Holder.

7. The display will show a choice of 4, 6, 8, and 10 oz. brew sizes. Select your brew size by pressing the corresponding button (fig. 10).

8. There may be a short pause prior to coffee being dispensed. The entire brew process lasts for under one minute and ends with a burst of air to remove all liquid from the K-Cup® pod.
   CAUTION: There is extremely hot water in the K-Cup® Pod Holder during the brewing process. To avoid the risk of injury, do not lift the Handle or open the K-Cup® Pod Assembly Housing during the brewing process.

9. The end of the brew is indicated by “KEURIG BREWED ENJOY.”

10. Lift the Handle, the used K-Cup® pods are automatically ejected into the internal K-Cup® Pod Bin. When the bin requires emptying, the brewer will display “EMPTY K-CUP POD BIN.” Refer to page 13 for instructions.
    CAUTION: K-Cup® pod will be hot.

11.  Enjoy your first cup of Keurig HOT™ of gourmet coffee, tea, hot cocoa, or other beverage!
    NOTE: After brewing a hot cocoa K-Cup® pod, we recommend running a hot water brew cycle without a K-Cup® pod.

12. Your brewer may display “HEATING PLEASE WAIT” as it heats water for the next brew cycle.
    NOTE: Following the brew, your brewer will fill in preparation for your next brew. The pump will make a vibrating sound. This is normal.

Brewing Iced Beverages

Your iced tea and iced coffee taste best when fresh-brewed hot over ice.

1. Fill a 16 oz. cup (do not use glass) to the top with ice and place a K-Cup® pod into your brewer.

2.  Select your brew size, we recommend selecting a 6 oz. or 8 oz. brew.
   Press the corresponding button to brew.

3. Stir and enjoy!

IMPORTANT: Do not brew into a cup made of glass. Doing so may cause the glass to crack or break.

Brewing Hot Water

Your brewer is able to produce hot water for use in cooking, making soups, oatmeal, etc. The path of water delivery is separate from the coffee delivery path. One of the button options is “Hot Water.”
Hot water will be dispensed as long as the button is pressed and held (fig. 11) delivering a total of 8 oz. max before refilling. If the button is not illuminated, wait for heating to complete.

Menu Mode

To enter the MENU MODE switch the power off. Open the K-Cup® Pod Bin door and locate the RED button at the top of the bin area (fig. 12). Switch the brewer on and within 4 seconds push the RED Button 4 times.
Scroll through the menu screens answering the prompts that appear.
To scroll through the screens after making selections press the “NEXT” button. Once the menu is accessed you will see the display screens in the following order:

SET LANGUAGE
The first screen displayed will be where you change the default language to either Spanish or French (fig. 13), if English is not going to be the primary language displayed.
NOTE: If this screen does not appear, repeat the above procedure until it does Simply press the flashing button under the language you wish to set as your default. Once done, press the button under “NEXT.”
NUMBER OF BREWS
Displays the number of brews the brewer has performed. This cannot be reset.

SET VEND/NO VEND
To enable or disable the use of a coin unit press the “ADJUST” button. The options are “NO VEND” and “VEND AT SET PRICE.” Once complete press the “NEXT” button.
NOTE: Vending requires the addition of a Coin Changer. Please contact your Keurig Authorized Distributor for purchase information.

SET VEND PRICE
If a coin unit is being used, press the “ADJUST” button to set the vend price.
Adjust the price by pressing the + or – button to get the desired price.
Adjustments are in $0.05 increments.
ADJUST BREW TEMP
The brew temperature can be adjusted in one-degree increments between 187 – 192 °F by pressing the “ADJUST” button.
INVERT DISPLAY COLORS
Change the display to a LIGHT background with DARK letters by pressing the “ADJUST” button.
SET SERVICE PHONE NUMBER
Enter your phone number here using the “ADJUST” and “NEXT” buttons. You must scroll through all ten digits.
SET MUG LIGHT OPTION
You can disable the mug placement sensors by pressing the “ADJUST” button, however, this is not recommended.
HOT WATER DISPENSE
Disable the plain Hot Water button by pressing the “ADJUST” button.
SELECT BREW SIZE
Select which cup sizes you want the brewer to dispense. Four brew sizes are available; 4 oz., 6 oz., 8 oz., and 10 oz. You can disable up to 3 cup sizes. One cup size has to be on at all times.
ERROR CODE
The last error condition that the brewer detected will be displayed in this menu. Refer to the “ERROR CODE” chart on page 16 for code definitions.
WAS THE BREWER DRAINED
Press “NO” or “YES” accordingly. This is the last menu for the “MENU MODE.”
NOTE: You must scroll through the “MENU MODE” completely. Failure to do so will not save any changes that have been made.
If you are experiencing any problems with your brewer, please contact your Keurig Authorized Distributor.

Language Setting For a Single Brew

The K3000SE brewer allows users to temporarily change the language for a single brew. Simply press the corresponding button while the LCD Display is in its idle state (fig.14) and all further brewing instructions will be in the desired language. The brewer will return to the default language when the brew cycle has been completed.

SECTION 3 Cleaning & Maintenance

Cleaning External Parts

Regular cleaning of the brewer’s external components is recommended.
The following section provides instructions for standard cleaning procedures.

1. Never immerse the brewer in water or other liquids. The Housing and other external components may be cleaned with a damp, soapy,
   lint-free, non-abrasive cloth.

2. The Drip Tray can accumulate up to 10 ounces of overflow. The Drip Tray and Drip Tray Plate should be periodically inspected and rinsed clean.
   To remove the Drip Tray Assembly, simply slide it toward you (fig. 18), keeping it level at all times to avoid spilling. The Drip Tray and Drip Tray Plate should not be placed in the dishwasher. They should be cleaned with a damp, soapy, lint-free, non-abrasive cloth and rinsed thoroughly.

Cleaning the K-Cup® Pod Holder Assembly

1. Cleaning the Parts — The K-Cup® Pod Holder Assembly can be placed onto the top shelf of a dishwasher. NOTE: Use low-temperature cycles in the dishwasher. To remove the K-Cup® Pod Holder Assembly from the brewer, open the cover by lifting the Handle. Grasp the top of the K-Cup® Pod Holder with one hand while grasping and squeezing the clips at the back of the K-Cup®
   Pod Holder (fig. 15). Lift the entire K-Cup® Pod Holder Assembly away from the puncture mechanism. After cleaning, align the K-Cup® Pod Holder with the opening using the two front ribs as a guide and snap them into place from the top.
   

2. Cleaning the Funnel — The Funnel can be removed from the K-Cup® Pod Holder by pulling on it until it pops off (fig. 16). The Funnel is dishwasher safe. To replace it, just snap it back onto the K-Cup® Pod Holder Assembly.
   

3. Cleaning the Exit Needle — The Exit Needle is located on the inside bottom of the K-Cup® Pod Holder Assembly. Should a clog arise due to coffee grinds, it can be cleaned using a paper clip or similar tool. Remove the K-Cup® Pod Holder Assembly and
   detach Funnel. Insert the paper clip (fig. 16) into the Exit Needle to loosen the clog, then flush with water. The K-Cup® Pod Holder Assembly can be placed onto the top shelf of a dishwasher. NOTE: Use low-temperature cycles in the dishwasher.
   CAUTION: There are sharp needles that puncture the K-Cup® pod above the K-Cup® Pod Holder and in the bottom of the K-Cup® Pod Holder. To avoid the risk of injury, do not put your fingers in the K-Cup® Pod Assembly Housing.

Emptying the K-Cup® Pod Bin

The used K-Cup® pods are automatically ejected into the internal K-Cup® Pod Bin. When the K-Cup® Pod Bin requires emptying the brewer LCD Screen will display “EMPTY K-CUP POD BIN.”
To empty the K-Cup® Pod Bin open the brewer door by grasping the door handle and swinging the door fully open to remove the K-Cup® Pod Bin from the drawer (fig. 17). Dispose of used K-Cup® pods and replace the K-Cup® Pod Bin.

Emptying the Drip Tray

To empty the Drip Tray grasp the Drip Tray by the side as shown and pull it towards you. This disengages the Drip Tray, which can now be emptied and returned back in place. Keep the Drip Tray level at all times to avoid spilling.

Descaling Your Brewer

Depending on the mineral content of your water, calcium deposits or scale may build up in your brewer. Scale is non-toxic but if left unattended can hinder brewer performance. Regularly descaling your brewer every 3-6 months helps maintain the heating element and other internal parts that come in contact with water. Calcium deposits may build up faster, making it necessary to descale more often.
Before you begin, you will need a large ceramic mug, freshwater, descale solution, and access to a sink. Do not use a paper cup.
Properly follow the descaling procedure.

Descaling Procedure

STEP 1: PREPARE

• Make sure you have at least 80 oz.
  (approximately 6 bottles) of undiluted Keurig™ Descaling Solution on hand. You will also need an empty sink, a ceramic mug (do not use a paper cup) and a Flojet pump (#50-200358-000), or a similar device.

• Disconnect the brewer from the water supply and power it off. Drain both the hot and cold water tanks (fig. 20). When empty clip the drain tubes back into place and replace the Drain Plugs.

SECTION 3 Cleaning & Maintenance

STEP 1: FILL AND CLEAN

• If asked “WAS THE BREWER DRAINED,” select “YES.” If this prompt does not appear then the brewer will automatically start priming and heating. Use a Flojet pump system as shown in figure 20 to add the Keurig™ Descaling Solution to the brewer.
  Complete the “PRIMING” process.

• After the brewer has primed and heated, place a ceramic mug on the Drip Tray and run a brew cycle. DO NOT USE A K-CUP®
  POD, just press the 10 oz. Brew Button.
  When the brewing process is complete discard the contents from the mug into the sink.

• Now let the brewer stand for at least one hour.

• Repeat the brewing process without a K-Cup pod at least 10 times, pouring the contents of the mug into the sink after each cycle. Remember to completely lift and lower the brewer Handle between each cycle so the Brewer Interface Buttons indicating the brew size will flash.

• Power off the brewer and drain both hot and cold water tanks.

• Reconnect the brewer to the filtered cold water supply and follow the “PRIMING” procedure to refill the brewer.

• Once the “PRIMING” process is complete, power off the brewer and drain both hot and cold water tanks again.

• Power up the brewer and follow the “PRIMING” procedure again, perform several (10) cleansing brews to remove any residual taste from the Keurig™ Descaling Solution.
  NOTE: The cleaning action of the Keurig™ Descaling Solution may result in a foam dispensed from the brewer. This is natural, as the solution is reacting with the scale inside. For a brewer that is heavily scaled, the brewer may not fill properly after the descaler is added. If this occurs, you may see only a small or no output dispensed followed by the sound of air blowing out. If this occurs:

• Turn off and unplug the brewer.

• Plug the brewer back in, power on, and repeat Step 2 Fill and Clean.The brewer should begin to function normally as the solution is rinsed out and the scale is removed. If the problem persists, allow the brewer to sit unplugged for at least 30 minutes before continuing with the rinse.

For further descaling information please contact your Keurig Authorized Distributor.

Service

Beyond these recommended cleaning and maintenance procedures this brewer is not user-serviceable. For service, please refer to the Warranty section of this guide.

Draining Your Brewer

If you wish to drain the brewer, the following steps should be followed:

1. Power off the brewer and unplug Power Cord.

2. Turn the brewer around (shut off water and disconnect power supply if necessary) so the back is facing you.

3. Unclip the drain hoses from their holders and lower them. Move the brewer close to the edge of the counter so that the drain hoses overhang.

4. Place a container under the hoses and remove the Drain Plugs.
   CAUTION: The water may be very hot.
   NOTE: The process to completely drain the brewer takes approximately 3 minutes.

5. When the flow of water stops replace both Drain Plugs and clip the drain hoses back into place.

6. When you power up the brewer again it will display “WAS THE BREWER DRAINED?” NOTE: Answer “YES” to the question and the brewer will start “PRIMING.”

Storage

Drain the hot water tank before storing and ensure that you store your brewer in a safe and frost-free environment. It is suggested to store your brewer in the upright position. If you store the brewer in a cold environment, you run the risk of the water freezing inside the brewer and causing damage. When you prepare to use it after storage, we recommend running three cleansing brews without a K-Cup® pod. If you plan to move your brewer to a different location, turn the brewer off, unplug it and empty both the hot water and cold water tanks. If your brewer has been in an environment below freezing, please be sure to let it warm to room temperature for two hours before using.

SECTION 4 Troubleshooting

• Check to be sure that it is plugged in securely.
• Make sure that the brewer has been turned on and LCD Display is illuminated.
• Reset circuit breaker if necessary.
•  Plug into a different outlet.
Brewer will not brew when used for the first time| •  The brewer must be primed for use by filling the internal hot water tank before the first brew.
•  If the brewer is cold/frozen, wait for two hours for it to reach room temperature before powering on.
Brewer will not brew| •  After placing the K-Cup® pod in the K-Cup® Pod Holder, make sure the Handle is lowered completely.
• The Exit Needle may be clogged (refer to page 12).
Brewing a partial cup| •  If the brewer has been set up, without a cleansing brew, the first cup may be “oversized” (refer to page 8). The next cup brewed will be brewed to the properly selected size.
• The Exit Needle may be clogged (refer to page 12).
•  Clean K-Cup®  Pod Holder Assembly if necessary and rinse under the faucet (refer to page 12).
•  If the brewer is alerting you to perform a “DESCALE,” have your Keurig Authorized Distributor describe the brewer (refer to page 13).
•  If your brewer has been in an environment below freezing, please be sure to let it warm to room temperature for two hours before using.

Likely Causes: Draining and forgetting to refill.
Or Bad Triac.| BREW TCO OPEN HWT DRAINED
MODULES: POWER, HWT
2| Preheat Tank TCO is Open (no Heater on preheat tank).
Likely Causes: Draining and forgetting to refill.
Or Bad Triac.| PREHEAT TCO OPEN HWT DRAINED
MODULES: POWER, HWT
3| The Brewer must be descaled now:
When 4 dispense cycles in a row take longer than expected to brew, the brewer displays this error message. This error message lets the user know damage may occur if they do not descale now.| DESCALE REQUIRED
4| The float switch is lower than it should be while the CWT inlet valve is open and the time limit is exceeded.
Likely Causes: Inlet water disconnected.
Or low water pressure.
Or Inlet Valve, not opening.
Or CWT level sensor stuck low. Or Leaks.| CHECK WATER SUPPLY
MODULES: POWER, CWT
5| The float switch is sensed higher than it should be during a brew cycle. The inlet valve might be stuck open, and the Float The switch is now preventing flooding.
Likely Causes: Leaky/Stuck Inlet Valve.
Or CWT level sensor stuck high.| RUNAWAY FILL
MODULES: POWER, CWT
6| The Preheat Tank thermistor reading is <37°F. The heater will not turn on until it reads above this threshold. This is to protect against damage.
Likely Causes: The brewer is just stored at cold temperature.
Or bad Thermistor.| PREHEAT TANK COLD
MODULES: HWT
7| Same as above for Brew Tank.| BREW TANK COLD
MODULE: HWT
8| The thermistor in the Preheat Tank reads >240°F.
Likely Causes: Problems with a thermistor.
Or heater triac.| MODULES: POWER, HWT
9| Same as above for Brew Tank.| MODULES: POWER, HWT

If any problems persist, contact your Keurig Authorized Distributor.

SECTION 5 Warranty

Limited One-Year Warranty

Keurig Green Mountain, Inc. warrants to the original purchaser that its brewer will be free of defects in materials or workmanship under normal use for one year from the date of purchase. Keurig, a Keurig Authorized Distributor or Service Agent will, at their option, repair or replace a defective brewer or brewer parts under this warranty without charge upon its receipt of proof of the date of purchase. If a replacement brewer is necessary to service this warranty, the replacement brewer may be new or reconditioned.
If a replacement brewer or parts are sent, a new limited one-year warranty will be applied to the replacement brewer or parts. This warranty only applies to brewers operated in the United States and Canada. This warranty gives the original purchaser specific legal rights, and you may also have other rights that vary from state to state and, in the case of Canada, from province to province. If you obtained this brewer through sale or rental from a Keurig Authorized Distributor, you may also want to refer to your distributor’s warranty policies. Only the use of Keurig HOT™ K-Cup® brand pods and accessories will guarantee the proper functioning and lifetime of Keurig® K-Cup® brewer. Any damage to or malfunction of your brewer resulting from the use of non-Keurig HOT™ K-Cup® brand pods and accessories may not be covered by this warranty or may result in a service fee if the damage or malfunction is determined to be caused by such use.

What is not covered by the Limited Warranty?
THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND DOES NOT COVER INCIDENTAL COSTS AND EXPENSES RESULTING FROM ANY BREACH OF THIS WARRANTY, EVEN IF FORESEEABLE. Some states or provinces do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you depending on the state or province of purchase. Nor does this warranty cover damages caused by use of non-Keurig HOT™ K-Cup® brand pods or accessories, services performed by anyone other than Keurig or its authorized service providers, use of parts other than genuine Keurig® parts, or external causes such as abuse, misuse, inappropriate power
supply, or acts of God.

Other Limitations
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL. IN ADDITION, KEURIG HEREBY SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO YOUR K3000 BREWER, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. Some states or provinces do not allow disclaimers of such implied warranties or limitations on how long an implied warranty lasts, so the above limitation may not apply to you depending on the state or the province of purchase.
How do you obtain warranty service?
Keurig® brewers are high-quality appliances and, with proper care, are intended to provide years of satisfying performance. However, should the need arise for warranty servicing; simply call your Keurig Authorized Distributor (KAD) who originally sold you the brewer or your Keurig Authorized Service Provider (KASP) for full support. To be re-connected with your KAD or KASP, please call Keurig at 1.866.901.BREW (2739)
Keurig Green Mountain, Inc.
33 Coffee Lane
Waterbury, VT 05676

To learn more about Keurig, visit www.Keurig.com or call 1.866.901.BREW (2739)

For Commercial Use Only
Pour utilisation commerciale seulement
Pat./Brevets www.KeurigGreenMountain.com/patents

© 2016 Keurig Green Mountain, Inc.
All rights reserved
P/N 60-201422-000 Rev B
10/16

References

• Discover our coffee makers and K-Cup® pods | Keurig.ca
• Keurig Dr Pepper

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