YOMARK Z001 2.4GHz & 5G Security Camera Instruction Guide YOMARK

: October 27, 2023
: YOMARK

Table of Contents

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YOMARK

YOMARK Z001 2.4GHz & 5G Security Camera

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Main Function Description

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Download APP

Scan the QR code and download.

Please search for “YCC365 Plus” download.

Add device

When you use this app at the first time, you need to use your email to register an account, click “Sign Up” and set a password
If you forget your password, you can reset your password, just click “Forgot password” on the login page.
Password should be at least 6 characters and not longer than 26 characters, it should be a combination of letters and numbers.

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Only support mobile phone number registration in some regions. Please use email to register in other areas.

Connect the camera

Note: Some cameras of this product only support 2.4ghz Wi-Fi frequency. Please make sure whether your device supports 5GHZ Wi-Fi frequency before adding the camera, and select the corresponding Wi-Fi frequency.

Scan code to add

Please make your phone connect to the Wi-Fi.
Select your own Wi-Fi and enter your Wi-Fi’s password.
Get the QR code, and when camera voice prompt: “Please configure camera by AP hotspot or scanning code”, then scan the camera lens toward the QR code of the phone, (Align the QR code with camera lens at a distance of 10-20cm), Click “You hear a tone or the indicator light” when you hear the beep after a successful scan, Keep the camera nearby the router, the connection process takes about 1-2minutes, after you will hear welcome to use cloud camera.

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Addition of AP hotspot

Click the button in the upper right comer on the app homepage.
Choose the Addition of AP hotspot in the Intelligent camera, plug in the power to the camera, wait patiently for the device light to blink or hear a tone: “please configure camera by AP hotspot or scanning code”, Click Next when done.
If you don’t see any tips, try resetting your device, Find the reset button, long press for at least 5s, click next after prompted.
Then turn to the Wi-Fi list and select the Wi-Fi prefixed wit “CLOUDCAM_XXXX”, connect well and Return to APP after successful connection.
After connecting the device successfully click next, choose your own Wi-Fi, Enter your Wi-Fi password, Click confirm, Addition is successful, then you will he ar welcome to use cloud camera.

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Addition by connection to network cable (Only support Lan port device)

Click the button in the upper right comer on the app homepage.
Choose the device type intelligent camera, choose the addition by connecting to network cable.
Plug in the power to the camera, Device network port is connected to the network cable Scan device body QR code, put the QR code on the device body into the box and scan it.
Please wait patiently, the connection process takes about 1-2minutes, after you will hear welcome to use camera.

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Direct mode (special)

Open the YCC365plus app to enter the login interface, click “Local login”.
Click the button in the upper right “+” on the app homepage.
Click “AP networked device preview” and Click “Next”.
Go to Setting Network click your phone connect to “CLOUDCAM_XXXX” network.
Network setting set the Wi-Fi has been connected with this device and Click “Next”.
Enter user Name: admin Password: 12345
Click “Next”, then you can preview the screen.

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Function introduction

Real-time preview interface

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Video playback

Reminder
Cloud video playback needs to be purchased and paid before it can be used.

Select “Replay” at the bottom right corner of the live interface to view the playback video of the camera.
Switch playback path, you can choose to watch cloud playback/memory card playback.

Preferences

Click“ ”in the preview screen check the parameter menu.

Frequently Asked Questions

How to watch the camera on the computer?****

Why does its Intermittent video recording?****

The size of the video file is limited, Once the video size close to the critical value, the video file will be created and the next video will continue to be recorded, there is an interval but so short.

Why does the camera is disconnected?****

Please check Wi-Fi or whether the power switch is normal, if it’s normal, Please Restart camera, or delete the camera in the APP and Please reconnect the camera.

How to add family email account?****

Comer on the App homepage, Click Settings to choose a shared device, Add family Email.

How many people access an account at the same time?****

There is no limit to the number of people who can access the account, But the same camera can support 3 peoples to view the same time.

Cannot recognize TF card?****

Please check whether the TF card meets the quality requirements. If the Wi-Fi signal is poor, it may be that the card cannot be read.
After the cloud service expires, the recording timeline is blank. After the cloud service expires, the video cannot be replayed. If there is no TF card in the camera, the video cannot be recorded. If the TF card can always work, but the video file disappeared, please check the “Check TF card” status.
If it is normal in the application but no video has been recorded, please format the TF card. If it still cannot be used, please replace it with a new TF card and try again.

Cannot read the wireless network name after connecting to the iPhone?****

First, IOS and Android devices need to enable location permissions. Connect the iPhone to the Wi-Fi network through configuration, and then add the camera, which can automatically read the network name.

Why can’t I switch to another account to configure the camera WIFI?****

The camera can only be bound to one account, and other accounts can only be viewed through the sharing mechanism, If other accounts need to reconfigure the camera, please use the APP in the delete camera first.

How to connect my camera to another Wi-Fi?****

Two ways: When you need to change to another Wi-Fi without moving the location. Parameter setting >> Network information >> Select Wi-Fi. When the camera is replaced and no other WIFI can be found, please try resetting your device, in the app homepage will prompt “device offline”, click “Troubleshooting”, reset the camera, and then add WIFI again.

After-sales instructions****

1.     only.
2.     The product is updated in real time, if there are any upgrades without notice, please check the official website.
3.     3This manual introduces the basic functions of the product, please check and operate by yourself.
4.     If you have any problems when using the camera, please contact the supplier or company in time.
5.     We have tried our best to ensure the completeness and accuracy of the contents in the manual, but some data may still exist.
6.     If there is any deviation, if you have any questions or disputes, please refer to the final explanation of the company.
7.     If you do not follow the instructions in the manual, you will bear any responsibility.
This manual applies to consumer products.