Shenzhen Black Rock Iot E1 Indoor Baby Monitor User Manual

: June 6, 2024
: Shenzhen Black Rock Iot

Table of Contents

OVERVIEW
WHAT’S IN THE BOX
APP
APP SET UP
INSTALLATION
TROUBLESHOOTING
OTHERS
FCC COMPLIANCE
PARAMETER
PRODUCT WARRANTY CARD
FCC Statement
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Shenzhen Black Rock Iot E1 Indoor Baby Monitor User Manual

OVERVIEW

Power/DC 5V± 10%
Status light

Blinking red light: the device or network is abnormal
Blue Light solids on: camera running correctly
Blinking blue light: currently connecting

Microphone/Capture sound for your video
Reset
Press and hold the ‘4’ ‘ for 6 seconds with pin to reset the device(Camera will return to factory default settings)

WHAT’S IN THE BOX

PLEASE CONSULT THIS CHECKLIST FOR ALL PARTS.

IN THE BOX

APP

APP SET UP

For step-by-step Mobile APP set up instruction, please read the Quick 1 Start Guide included in the package or check out our YouTube tutorials

DOWNLOAD AND INSTALL APP

LaView App is available for both iOS and Android OS. Search the name ‘LaView: in App Store or Google Play. ( The other LaView apps, such as LaView Connect LaView ONE, LaView Life do NOT support El Baby Monitor)

Please download the LaView App from the App Store or Scan the QR Code below

LaView

MAKE SURE YOUR PHONE IS CONNECTED TO A 2.4GHZ WIFI NETWORK

COMPLETE THE APP REGISTRATION PROCESS

FOLLOW THE IN-APP INSTRUCTION TO PAIR THE CAMERA

Click on the tvsign to add the camera. Continue to click” Video Surveillance’»”Smart Camera”
Connect the camera to power via included power adapter and USB cable. (If you are not setting up the camera for the very first time, press the reset button instead for 6 seconds until you hear ‘The reset succeeded. The system is being restarted:)
Wait until the LED indicator is flashing green slowly, which means the camera is ready for pairing.
Enter the WiFi Password to generate a QR code that carries your WiFi information
Use the camera to scan the QR code on the phone
( keep the camera 6-8 inches away from the phone)
Press’I Heard a Prompt ‘after the camera receives the QR Code and QR Code scanning is successful, connecting , The camera will start pairing
When connecting , you should make sure your router, mobile phone. and camera are as close as possible
Wait until the camera is connected online
Customize the camera name to differentiate cameras in different locations and finish and paring process
If the pairing is not successful press the Reset button for 6 seconds until you hear ” The reset succeeded. The system is being restarted.” and start again. Or check the FAQ section for more troubleshooting steps

INSTALLATION

FIND A GOOD MOUNTING SPOT

Use the WiFi Signal. Indicator Signal:90% in the APP live view screen to test the WiFi signal. strength. Move the camera as dose to the router as possible if the WiFi signal. is poor

TROUBLESHOOTING

IF YOU CANNOT CONNECT THE CAMERA TO THE INTERNET, CHECK THE FOLLOWING STEPS

Ensure you are connecting to a 2.4GHz WIFI not 5GHz
Ensure WiFi password or SSID is correct
Ensure the camera is placed as close to the router as possbile
Ensure camera is powered on and the indicator is blinking rapidly before scanning the QR code
Ensure you are using the correct APP ( LaView)
Ensure the camera is scanning the QR code on the phone in the correct way
If the above steps doesn’t help, reset the camera and start pairing again

WHAT CAN I DO IF THE CAMERA STOPPED WORKING?

Close the APP and Restart the APP again
Check if WIFI password or router is changed. If so please reset the camera
Ensure router in powered on and online
Ensure camera has power
Ensure the phone has decent network bandwidth
Check the app is on latest version

MOTION DETECTION

HOWTOTURN ON AND OFF MOTION DETECTION?

To turn on or off motion detection setting, go to the camera menu and click on Detection Alarm Settings

WHAT CAN I DO IF I CANNOT RECEIVE NOTIFICATIONS?

Ensure your phone notification setting is enabled for LaView APP
Ensure the phone has decent network bandwidth
Ensure the camera is online

WHAT CAN I DO IF I RECEIVE TOO MANY NOTIFICATIONS?

If the camera is placed at location with heavy traffic, we recommend to relocate it to a place with less traffic to receive less alerts.

OTHERS

WHAT CAN I DO IF THE IMAGE IS NOT CLEAR?

The camera is equipped with 1080p Full HD lens and sensor to produce superior image, however the image quality may be affected by the lighting condition
Ensure the camera is NOT facing to environment with poor lighting condition or with extreme high contrast. Ensure it is NOT facing directly to bright lighting sources such as sun Light.
Ensure your phone and your router has enough bandwidth to stream HD video. A minimum of 2MBps is required to stream each 1080p camera. If the network does not meet this requirement, the live view stream will be downgraded to SD automatically

NIGHT VISION

The camera is equipped with.
However, the night vision image quality may be affected by the following factor.
There are high contrast light sources such as car headlight pointing to the camera

NIGHT VISION

FCC COMPLIANCE

This device complies with Part 15of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
(2) This device must accept any interference received , including interference that may cause undesired operation.

The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications or change to this equipment .Such modifications or change could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio /TV technician for help.

RF Warning Statements: To maintain compliance with FCC’s RF exposure guidelines, this equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

LIVE CHAT:
In LaView APP or on laviewusa.com

Email: info@laviewusa.com
Our professional techinicians are commited to reply all your requests within 24 hours

If you purchased from Amazon , you can also contact our professional customer service team in your Amazon account

PARAMETER

Camera

PRODUCT WARRANTY CARD

Your LaView product is protected by a 1-year warranty from the purchase date. For more information on repairs, exchange, and other policies, please visit www.laviewusa.com

Please send all inquiries through the Contact Form on our website, or email us at info@laviewusa.com. And our technicians would be glad to assist you.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

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