Audax Global Solutions BIO-AX Body Worn Camera User Manual

June 6, 2024
Audax Global Solutions

Audax Global Solutions BIO-AX Body Worn Camera

Audax-Global-Solutions-BIO-AX-Body-Worn-Camera-PRODUCT

Document Version: 1.1
Document Security: OFFICIAL: COMMERCIAL

Audax-Global-Solutions-BIO-AX-Body-Worn-Camera-FIG-1

Version| Date Approved| Publication Date| Approved By| Summary of Changes
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1.0| 20/09/2020| 24/09/2020| Audax| New Document
2.0| | | |
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Statement

  • The content descripted in the manual may be different from the version you use now, owing to our commitment to progressive development.

  •  If you encounter the problem which is unable to be solved at the time of using this manual, please contact us directly. The content of the manual will be updated irregularly, and the updated content detailed on within the version control.
    System Component. The system is supplied in a packaged 6 case box complete with the following:

  • Chest camera

  • Internal (non-removable)32 Gb solid state memory card.

  • USB 2.0 Cable.

  • 360̊ crocodile clip.

System Features

Audax-Global-Solutions-BIO-AX-Body-Worn-Camera-
FIG-3

  • Full HD video recording.
  •  Live Streaming ( 4G / LTE / Wi-Fi).
  • Solid State memory.
  • Still image capture.
  •  Audio.
  •  IR (A ut oo r Manual).
  • GPS.
  • 140° Wide Angle Lens.
  • AES256 Encryption.
  • IP67.

NOTES / WARNINGS

  •  Charging Battery – Prior to first use of the system, charge the battery for a minimum of four hours. When the battery is fully charged, the flashing Blue “POWER” LED on the top of the device will turn OFF. Please note that your camera may arrive already fully charged, so don’t be surprised if, the first time you try to charge it, the red “charging” light does not come on. a. Connection to PC – The Camera DOES NOT allow direct connection to a PC for downloading of data. The ONLY way this can be achieved is by using the CamManager software (Please note that this process is different if using the Audax Bio-AX Docking Station).
  •  Changing Settings – We recommend that all recorded video / image files are backed up before changing any system settings. Failure to do so may cause recorded footage/files to be deleted.
  • Internal Memory – Gaining or attempting to gain physical access to the Internal Memory will invalidate the system Warranty.
  • Cables – Only ever use the supplied cables. Using other “similar” cables may invalidate the system Warranty.
  • Password Protection – The Chest Camera device has two different Passwords set:
    • For General Users. The “Settings” Menu has the initial password set as 000000 (Please see Section 12, para B part 5 for details of how to set Passwords).
    • The password will not allow access to administrator settings and downloading with this password. Audax recommend that this Password is re-set and safely recorded at the earliest opportunity.
    • For Admin Users. The “Settings” Menu has the initial password set as 888888 (Please see Section 12, para B part 5 for details of how to set Passwords).
    • This password will allow access all to administrator settings and downloading with this password. Audax recommend that this Password is re-set and safely recorded at the earliest opportunity.
  •  IMPORTANT NOTE: If, after setting, your password is lost then the device will have to be returned to be re-set. In that event, a fee will be chargeable and any footage held on the unit might be erased as part of the re-setting process.
  • Screen Protectors – The Chest Camera device may be dispatched with a protective film covering the camera lens (front) and viewing screen (back). Please ensure that the film is peeled off before using.

Camera Views

Top
  •  Power (Left) – BLUE LED shows the device is powered.
  •  GREEN LED shows the device is ON (standby).
  •  Work – RED LED shows the device is Recording.
  •  Video. This LED will also show RED.
  •  Recording Audio Only.
  • Camera Button (Left) – taking still images.
  • Video Button (Right) – video recording
Front
  • Top left – White light filter.
  •  Top right – IR Sensor.
  •  Centre – Camera lens.
  • Bottom Left/Right – IR Illuminators.
  •  Record (Video) bu tton.
Left
  • PTT button.
  •  IR manual button.
  • Audio only IR button.
  • Power On / Off button.
  • Right
  •  SOS button
  •  USB / SIM Card slot.
Rear

Audax-Global-Solutions-BIO-AX-Body-Worn-Camera-
FIG-8

  •  360° detachable clip.
  •  Display Screen.
  • (1) “Menu” / “OK” button.
  • (2) “Up” button.
  •  (3) “Down” button.
  •  (4) “Back” / “Replay” button.

General System Operation

  •  Power On/ Off.
      1. Press and hold the POWER ON / OFF button for 3 seconds; the camera will turn on and enter the standby mode (the device will vibrate).
      1. When the device is ON, pressing the POWER button for 3 seconds will turn the device OFF.
      • Video Recording.
      1. Once turned on, the device will automatically enter the camera preview mode and a live picture will be shown on the display screen. Press the RECORD button to commence recording; the device may vibrate and the “work” LED on the top will change to RED and a beep will be heard. A RED circle will also show on the display screen.
      1. Press the RECORD button again to stop recording; the device may vibrate, the “work” RED LED will return to Green and a beep will be heard. At this point, recording will stop (unless Post-event recording has been selected) and the video will be saved.
      1. If recording is required in “low light” conditions, press the IR button (unless IR “Auto” has been previously selected). The IR illuminators will be turned on and the device will enter the night shooting mode.
      1. IMPORTANT NOTE: Video recorded when IR has been selected will be in black and white only.
  • Still Images.
      1. Once turned on, the device will automatically enter the camera preview mode. Press the PHOTO button to take still images.
      1. As already mentioned, if photos are to be taken in “low light” conditions, turn on the IR illuminators (unless IR “Auto” has been previously selected).
      1. IMPORTANT NOTE: Still images taken when IR has been selected will be in black and white only.
      1. When recording Video, the PHOTO button can be pressed to capture a picture while still recording at that time.
  • Audio recording.
      1. Once turned on, the camera will automatically enter the camera preview mode.
      1. Press the AUDIO button to record audio ONLY. The device will vibrate and the “work” LED on the top will change to RED.
      1. Press the AUDIO button again to end audio recording, and the audio file will be automatically saved.
      • SOS Button.
      1. When the camera is in video recording mode (and not streaming), press to mark/unmark file as important.
      1. When the camera is streaming video to the CMSV6 application (Monitoring Software), press and hold to trigger SOS. On CMSV6, it will show as an “Emergency” message within the command prompt.
  • Push To Talk Button.
      1. Press and hold when the camera is connected to CMSV6(Monitoring  Software) to communicate via voice with the command centre.
  •  Infrared Light Button.
      1. Single press to tu rn on/off infrared lights.
      1. Press and hold to tu rn on/off IR light.
  • Laser Light Marker.
      1. Press and hold to tu rn on/off laser light.
  • Reset Button.
      1. To reset the device press and hold + for 5 seconds to the reset camera.
    • Playback Menu.
  • Video Playback.
      1. The device has been designed and manufactured with a one-touch playback button and quick playback button.
      1. When in the “standby” state, press the PLAYBACK button to enter the playback menu.
  •  When in the “playback” state, press “OK” to select the Video playback option and press the UP or DOWN button to select the video you want to play.
  •  Press the OK button to play the video file. Pressing the OK button while the file is playing, will pause playback. Press OK again to continue.
  •  Still Image playback.
      1. When in the “playback” state, select the Photo playback option and press the UP or DOWN button to select the image you want to view.
      1. Press the OK button to view the picture. Pressing the UP/DOWN buttons will cycle photos.
      1. When choosing the slideshow mode to view pictures, they will be played in cycle under the slideshow mode.
  • Audio Playback.
      1. When in the “playback” state, select the audio play back option and press the UP or DOWN button to select the audio file you want to hear.
      1. Press the OK button to play the audio.

Camera Settings

  •  Resolution. Whilst the camera is on, in the mode of framing and preview, press the menu button to set and select options of resolution. The resolution has seven levels: 2560×1440 30p, 2304×1296 30p, 1920×1440 30p 19201080 30p,1280720 30p, 848*480 30p.Press “Up”, “Down” to select the suitable Resolution. And press “OK” after selecting. Press “Back” can Return to the previous menu.
  •  Video Quality. The item has three levels, super fine, fine, and normal. Press “Up”, “Down” to select the suitable video quality of video. And press “OK” after selecting. Press “Back” to return to the previous menu.
  • Photo Size. The photo size has six levels: 4M, 8M, 12M, 16M, 30M, 40M. The larger the photo size, the clearer the photo. Press “Up”, “Down” to select the suitable size of photo. And press “OK” after selection.
  •  Selfie. The selfie mode can be selected to turn off and on. There are four options: off, 3S, 5S, 10s. Select “off” to turn off. other options, such as 5 seconds, when taking pictures, press the shooting key to count down 5s for taking pictures. The default is off.
  • Time-lapse. There are six options in total: off, 1 / 2S, 1s, 3S, 5S, 10s. You can choose to turn off or on, choose “off” to turn off, choose other to turn on. If you choose “5S”, press the capture button to take a picture every 5S. The default setting is off.
  • Burst Mode. This burst mode has eight options: off, 2 pieces, 3 pieces, 5 pieces, 10 pieces, 15 pieces, 20 pieces, 30 pieces. If closed is selected, it is closed. If 5 photos are selected, 5 photos will be taken consecutively. The default setting is disabled.
  •  Streaming Resolution. You can select streaming resolution. The options are 432 240, 848 480, 1280 720. The default setting is 432 240.
  •  Streaming Frame Rate. The streaming frame rate can be selected. The options are: 5fps, 10fps, 15fps, 20fps, 25FPS, 30fps. The default setting is 30fps.
  • Streaming Bitrate. The streaming bite can be selected. The options are: 300kbps, 500kbps, 1000kbps, 2000kbps, 3000kbps, 4000kbps, 5000kbps. The default setting is 1000kbps.
  • Streaming Control. This option is to select streaming. The options are off, video, audio, text, audio and video, all.
  • H265 Encoding. H265 encoding can be selected on or off. The compression efficiency and decoding difficulty of H265 are higher than H264, and H265 encoding is off by default.
  •  Pre Record. Pre-recording has seven options: off, 5S, 10s, 15s, 20s, 30s, 60s. If you choose to close, no prerecording is performed. If 5S is selected, the picture of 5S before shooting will be pre-recorded.
  •  Loop Record. When the circular recording is turned on and there is no storage space during shooting, the earliest recorded video will be deleted automatically.
  •  Post Record. There are seven options for post recording: off, 5S, 10s, 20s, 30s, 60s, 120s. If you choose to close, post recording is not performed. If 5S is selected, after the shooting is turned off, the recording of 5S video will continue.
  •  One Touch Recording. One touch recording is turned on, recording will be turned on automatically when the camera is turned on.
  •  Video Length. There are five options for video length: 2 minutes, 5 minutes, 10 minutes, 15 minutes and off. The default is 5 minutes. During the recording process, the video will be divided into 5 minutes.
  •  Mute Recording. Mute recording has three options: off, only pre record, on. If you select on, you will not be able to record sound during the recording process. If only pre record is selected, It’s only when prerecording that you can’t record sound.
  •  Record Notification. Record notification has six options: off, 5S, 10s, 15s, 30s, 60s. The default is off. If 5S is selected, it will prompt that recording is in progress every 5S during shooting.
  •  Motion Detect. When motion detection is turned on, video recording is turned on. When motion is detected, video recording will start. If motion is not detected, video recording will not start.

Data Upload

  •  Within this folder if you have recorded data you will be given the opportunity to wither view the recordings, or upload them to the server.

General Settings

  • .Language Setting. Multiple languages are available, English is the default.

  •  TV Out. This option allows you to choose the form of TV out. The options are NTSC and PAL

  •  GPS. The item is used to open or close the function of GPS.

  •  Vibration. The item is used to open or close the function of vibration.

  •  IR Filter. The infrared switch mode can be adjusted. When auto is selected, the infrared will be turned on automatically in dark environment. When you select Manual, you need to manually press the infrared switch button. When recording auto is selected, infrared ray can be automatically switched during recording.

  •  Auto Power Off. This option allows the camera to automatically shut down at a specified time after selecting a time. If it is turned off, it will not shut down automatically.

  •  LCD Auto Off. This option allows the camera to automatically turn off the screen at a specified time after selecting a time. If it is turned off, the screen will not automatically turn off. Key Tone. This can turn on the sound of the off button.

  • Voice Volume. This item can adjust the volume of buttons.

  •  Voice Remind. This item can turn off the switching sound prompt, which can be beep sound or language prompt.

  •  Clock Beep. This item can turn on and off the clock beep function, which is off by default.

  •  LED Light. This item can turn on and off the LED Light function, which is on by default.

  •  CarDV Mode. This item can turn on and off the carDV mode function, which is off by default. When it is turned on, connect the USB interface of the car, the camera will automatically start recording, unplug the USB interface, and the camera will continue recording for 10s before shutting down.

  •  File Tagging. File types are divided into “normal”, “traffic”, “DWI”, “Confidential”, “Criminal” and “Others”. When you select a type, the saved file type is that type.

  •  Stealth Mode. This item can turn on and off the stealth mode. If it is turned on, all led indicators will be off. The general default is off.

  •  Enhanced Standby. This item can turn enhanced standby on and off.

  •  Password Mode. This option turns password mode on and off. If on, you need to enter the correct password to enter the menu for setting, and the password is “888888” by default. The general default setting is on.

  •  4G. This can turn the 4G module on and off. You can choose to turn it
    on manually and turn it on automatically. You can set SIM PIN, APN, APN username and APN password

  •  WIFI. This can turn the WiFi module on and off. You can choose to turn it on manually and turn it on automatically. You can select the connection mode, including “soft AP”, “direct”, “station” mode. WiFi list can be displayed.

  •  Bluetooth. This can turn the Bluetooth module on and off. You can choose to turn it on manually and turn it on automatically.

  •  Change Device ID. You can modify the device ID of this device.

  •  Change User ID. You can modify the user ID of this device.

About Settings

  •  Location System Info. After the GPS is turned on, the positioning information, such as longitude and latitude, number of satellites and status, will be displayed here.
  •  Total Space. Show the total storage space.
  •  Available Space. Show the remaining available storage space.
  •  Remaining Video. Show the time left for recording video.
  •  Remaining Audio. Show the time left for recording audio.
  •  Remaining Photos. Show the number of remaining photos that can be taken.
  •  Battery Status. Show the remaining battery power.
  •  Temperature. Display the temperature of the machine at the moment.
  •  Server IP. Shows the connected server IP address.
  •  Server Port. Show connected server ports.
  •  Account. Display the account of this device, and the device number when adding the device in cmsv6 should be consistent with it.
  •  4G Module. Display the 4G module of this device.
  •  IMEI. This item shows the IMEI for the device.
  •  SIM Card. This item shows whether the SIM card exists.
  •  APN. This is the display APN.
  •  4G IP. This is the display 4G IP.
  •  4G Signal. This is the display /4G Signal.
  •  WLAN MAC. This is the display WLAN MAC.
  •  WLAN SSID. This is the display WLAN SSID.
  •  WLAN IP. This is the display WLAN IP.
  •  Bluetooth Address. This is the display Bluetooth address.
  •  Serial Number. This is the display serial number.
  •  Hardware Version. This is the display hardware version.
  •  Firmware Version. This is the display firmware version.

Cam Manager
The Cam Manager application that will have been provided on purchase will allow you to remotely program a camera and change its configurations as required. There are two login options available; Administrator and General User. To login as an administrator the password is 888888, and for General User it is 000000.

  •  Open Cam Manager and select admin.Audax-Global-Solutions-BIO-AX-Body-Worn-Camera-FIG-9
    To note: An error message will display if a camera is not connected or if you enter the wrong password.

  •  Audax BioAX Cam Manager.Audax-Global-Solutions-BIO-AX-Body-Worn-Camera-FIG-10

    •  Camera Info. This is the main landing page when you first login.
  • Device ID. This is the name you will call the device, and this must exactly reflect the Device ID that you will assign to the AgentDEMS.

  • User ID. This is the officers name/badge number.

  • Device Version. This is the firmware installed on the device.

  • Apply. After every change within a tab it is important to select apply to reflect these changes.

  • Sync PC Date/Time. This will update the cameras date and time directly from your PC.

  • Open File Explorer. You can access the cameras data via a file path on your PC. Network Settings Page.

  • Device Name. Rename to suit your configuration.

  •  Account. This is the name you have created in CMS within the DeviceID page, this represents the Device IMEI number.

  •  Protocol. Within this page you can choose Cloud Dems for CMS applications, ONVIF for interoperable systems, Off if you do not want to stream, and protocol 28181.

  • Server IP. This will need to be amended to reflect your servers IP.

  •  Server Port. Do not change.

  •  Apply. Ensure to select Apply changes after altering any box in this section.

  •  WiFi. Link mode state should be Auto

  •  WiFi Mode. Change to STA

  •  STA Setting. SSID will reflect your WiFi SSID, and password is the SSID password.

  •  4G. To enable 4G select auto or manual from the Link Mode drop down.

  •  APN. APN, APN username, and APN password will be as per your mobile providers configuration page.

  •  Apply. REMEMBER TO SELECT APPPLY AFTER EVERY CHANGE IN A TAB OR BOX.

Audax-Global-Solutions-BIO-AX-Body-Worn-Camera-FIG-12

Camera Settings

  •  Within this page you have the option to remotely configure the device without have to browse through menu structures.

Audax-Global-Solutions-BIO-AX-Body-Worn-Camera-
FIG-13Other SettingsAudax-Global-
Solutions-BIO-AX-Body-Worn-Camera-FIG-14

  • * Password Settings Tab. It is recommended that you change your password for both the admin and general user immediately upon receipt of this software.

Warranty

This product is warranted product against defects in material or workmanship for 1 year from date of purchase. This limited warranty shall not apply to any product or item subjected to misuse, including static discharge or over charge, failure by user to follow User Guide instructions, product modification, ordinary wear and tear, negligence or improper use/operation. This limited warranty is also voided if the DVR is found to have an altered or tampered with serial number or if access or attempted access to the internal memory is suspected.

FCC Warning Statement

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

SAR Warning Statement
This Body Worn Camera meets the government’s requirements for exposure to radio waves. This Body Worn Camera is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for Tablet PC employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. *Tests for SAR are conducted using standard operating positions accepted by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the poser required to reach the network. In general, the closer you are to a wireless base station antenna,
the lower the power output. The highest SAR (1g) values for the Body Worn Camera as reported to the FCC when tested for use on the body are:

  • Body: 1.145W/kg
  • Simultaneous : 1.438 W/kg

(Measurements differ among phone models, depending upon available accessories and FCC requirements.)
While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: XMR201808EC25AF For body worn operation, this Body Worn Camera has been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal and the positions the handset a minimum of 1.0 cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. If you do not use a body-worn accessory and are not holding the phone at the ear, position the handset a minimum of 1.0 cm from your body when the phone is switched on. Full details of our Terms and Conditions can be found on our website www.audaxuk.com.
This Product is exclusively distributed Worldwide by Audax Global Solutions Ltd and all claims, questions and contact should be with Audax in the first instance © Audax Global Solutions Ltd 2020 This document is not to be reproduced in part or in whole without the prior permission of Audax Global Solutions Ltd

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