connex CONNECT Smart WiFi and Bluetooth LED Colour Bulb User Manual

June 6, 2024
connex CONNECT

connex CONNECT Smart WiFi and Bluetooth LED Colour Bulb User Manual

What’s in the Box

  • Smart Wi-Fi LED Bulb
  • User Manual
  • Voice Assistant Guide

Requirements

  • Make sure you are connecting to a 2.4 GHz Wi-Fi network.
  • Connex Connect won’t work on a 5 GHz Wi-Fi network.
  • Have your Wi-Fi network name and password ready.
  • Make sure your mobile device is running iOS® 8 or higher or Android TM 4.1 or higher.
  • Use an existing E27 or B22 light socket (depending on the bulb shape).

Step 1 Download the Connex Connect App from Google Play or iOS store.

Step 2 Register an Account on the Connex Connect App

Step 3 Plug In and Connect

Screw in the Connex Connect Bulb and switch on the light switch. (The bulb will flash repeatedly, 2 x per second: Easy Mode)

How to Reset the Device

Reset the bulb by turning it off and on 3 times. This will put the bulb into “Easy Mode” connection, flashing 2 x per second.

  • Reset again by turning off and on 3 times. This will put the bulb into “AP Mode”, which is the back-up mode of connection, slowly flashing once every 3 seconds.

Step 4  Easy Mode Connection

In the Connex Connect App top right corner of the device screen, click “+”.
Make sure the bulb is flashing rapidly indicating “ready to connect”.

Enter your Wi-Fi network and password.
The Connex Connect App will connect to your device.
If the connection fails, then try connecting using the AP Mode.

Step 5 AP Mode Connection

In the Connex Connect App top right corner of the device screen, click “+”. Select “AP Mode” in top corner.
Select “next” and enter your Wi-Fi and password details.

Follow the instructions to choose the device from your Wi-Fi list.
The Connex Connect App will connect to your device.

Specifications

  • App: Connex Connect
  • Luminous Effect (Lm / W): 89
  • Bulb Finish: Frosted
  • Bulb Height: 135 mm
  • Diameter: 70 mm
  • Bulb Shape: Ball
  • Bulb Actual Shape: A 70
  • Energy Efficiency Class: Class A
  • Light Output (Lm): 1080 Lumens
  •  Light Colour Rendering: Ra > 80
  • Light Colour Code: Warm / Cool White selection
  • Average Lifetime: 25,000 Hrs (22.8 Years)
  • Technology: LED & Wi-Fi
  • Connectivity: Wi-Fi 802.11bgn 2.4 GHz (Wi-Fi 4)
  • Wattage: 10 W
  • Replaces (Watt): 75 W
  • Voltage In: 220 / 240 V
  • Dimmable: Yes, Brightness
  • Socket Type: E27 Edison Screw / B22 Bayonet
  • Light Color: White 2,700 Kelvin
  • Voice Assistant: Amazon Alexa, Google Assistant

FAQ’s

  1. How many devices can I control?
    Connex Connect App can control unlimited number of devices and locations. Your router has a limit as to how many devices can connect to it.
    1. How many devices can I control?
    Connex Connect App can control unlimited number of devices and locations. Your router has a limit as to how many devices can connect to it.

  2. How do I group multiple Connex Connect devices?
    You can group multiple similar devices together by room or by location. The same device can form part of multiple groups.
    From the Connex Connect App main screen, select the device you want to group. Select edit in top right corner. Then select “Create Group”. You can then select devices which you would like to group and will be able to rename them.

  3. How do I share devices with family and friends?
    You can share devices by selecting the “Me” icon Home Management Add Family. In order to share a family member needs to have downloaded the Connex Connect App and registered.

  4. What is the wireless range?
    The range of your Wi-Fi is dependent on your home router specifications and the strength of your Wi-Fi signal.

  5. Why does the bulb appear off-line?
    • Ensure light switch is turned ON (the light bulb should always be ON to operate correctly).
    • Make sure your Wi-Fi router is on and in range (your Connex Connect Smart device requires a Wi-Fi signal to function correctly).

FAQ’s

6. Why can’t I connect to my Wi-Fi?

  • Ensure your device and your mobile are on the same home network.
  • Make sure you entered the correct Wi-Fi password during set-up.
  • Ensure your Wi-Fi signal strength extends to your device location.

System Requirements

  • Mobile device running iOS® 8 or higher or AndroidTM 4.1 or higher.
  • An existing 2.4 GHz Wi-Fi network.
  • An existing light socket E27 / B22.

CE Certif ication

This device complies with CE Radio Equipment Directive [RED] 2014/53/EU & Restriction of Hazardous RoHS Directive 2011/65/EU. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

Important Information

Before installing or replacing a bulb, please read and follow all instructions, including the following.
CAUTION: Risk of electric shock or burns and use in a dry location only.
Do not install the device with wet hands or when standing on a wet or damp surface. Suitable for use in an operating environment between
-20 ˚C and 40 ˚C (-4 ˚F and 104 ˚F). Not for use in totally enclosed luminaries. Do not use with a dimmer. Make sure that the voltage of the LED bulb is compatible with the main electricity supply of your country before connecting to a bulb holder. Ensure the base of the bulb matches the bulb holder. The LED bulb has no serviceable parts and needs to be replaced when the light source is extinguished.

Cleaning & Care Instructions

  • Before Cleaning: Ensure that your Connex Connect light bulb is not plugged into any device before cleaning or maintaining it.
  • Cleaning: Wipe down the surface of your Connex Connect light bulb using a soft, slightly damp cloth.
  • Do not use any harsh or abrasive cleaning chemicals or materials on your Connex Connect light bulb as doing so may damage or scratch the surface finish.
  • Do not expose your Connex Connect light bulb to high temperatures for extended periods of time.
  • Do not store in temperatures over 60 °C / 140 ˚F.

Environmentally Friendly Disposal

Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities. Contact your local government for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being.

Support

Please visit us at www.connexconnect.com for answers to common issues and to see the full selection of products. If you still have any queries contact us at connexconnect@smdtechnologies.com
The illustrated product and specifications may differ slightly from those supplied. Connex is a trademark of SMD Technologies (Pty) Ltd. iPhone, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Android Google Assistant, Google Play, and the Google Play logo are trademarks of Google Inc. Google is a trademark of Google LLC. iOS is a registered trademark of Cisco in the U.S. and other countries and is used under license.
Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc or its affiliates. All other trademarks and trade names are those of their respective owners.
©2019 Connex Connect (Pty) Ltd
23 Nguni Drive, Long Meadow Business Estate West, Modderfontien, Johannesburg, South Africa, 1609.

Warranty

This Connex Connect Smart Wi-Fi LED Bulb includes a standard 12-month limited warranty against manufacturing defects and faults. Should your product be unboxed with any faulty parts, poor finishing or visible damage, or fail to perform due to a manufacturing defect or poor workmanship, please return it with your proof of purchase (till slip or invoice) to the store of purchase for an exchange, or repair, depending on the store’s returns policy.
This warranty commences from the date of purchase. Kindly retain your proof of purchase as well as the packaging for your warranty period.
NOTE: The Warranty does not apply to a Product that:
a) Has failed due to excessive wear and tear beyond what is considered to be reasonable.
b) Has been misused or neglected.
c) Has been damaged accidentally or by acts of God including
fir e and flooding.
d) Has been used or operated contrary to operating or main tenance instructions outlined in this manual.
The Store of Purchase / Seller cannot accept any returned products that have not been returned in accordance to this warranty or which does not follow their own Returns Policy. Please refer to the Store of Purchase / Sellers Returns Policy for details.
Should you require any further assistance or have any questions on your warranty, please contact the store of purchase.

Connex Connect Support:

Visit us at www.connexconnect.com for answers to common issues and to see the full selection of products. If you still have any queries contact us at connexconnect@smdtechnologies.com

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